2015 Chevrolet Cruze

I understand this vehicle is over 10 years old. I bought this vehicle pre-owned and have only had it for less than 6 months. This vehicle has 71,000 miles on it and isn't very good condition cosmetically besides the gloss paint. As a widow, I needed a dependable vehicle for work purposes. Since I've had this vehicle I've had to replace the thermostat, I've had continued overheating issues, issues with the catalytic converters, the hoses and connectors becoming brittle and needing replacement throughout the engine. Suddenly the traction control light came on the dash after they check engine light. With the code reader showed problems with the mass air flow and the mass air flow electric wiring. Suddenly after a oil change, the vehicle is running terribly and is undrivable. The ECM or computer that powers the entire vehicle has lost all power was no explanation. All the pieces and relays are in good working order. After research on this issue of the ECM I've learned that even replacement of the computer for this vehicle causes the vehicle not even to start. I contacted customer service for GM and Chevrolet and they referred me to you because it is over 10 years old. No one was able to help me. My roommate has the exact same vehicle besides I have a turbo and she does not same year, and she is also having the exact same problems including her ECM is not getting any power. I'm sure of that there's nothing anyone can do financially but Chevrolet and GM really dropped the ball on this vehicle as far as dependability and safety. I counted on this vehicle to be dependable and and live up to the standards of gmn Chevrolet and it has not. Besides this website I don't know who could called Chevrolet and GM accountable for this disaster of a car. I would appreciate any suggestions to try to get this vehicle safe and in working order if it is even possible. I appreciate your time and consideration and I am available if anyone needs to contact me with any questions thank you.

On [XXX], I purchased a used car from Marietta Auto Sales(2015 Chevy Cruze), through sales agent Alexis Wiley, I test drove the car and everything seemed fine, so I continued with the purchase, later that same day I had a diagnostic done on the car(AutoZone),the fix finder read Check Engine(pass),ABS(pass),Emissions ready(no),Service Interval(pass), I attempted to contact Agent Alexis Wiley immediately, to no avail as it was later in the day, the very next day after the purchase the check engine light came on, I was able to get in touch Agent Alexis Wiley that day and she assured me she would help me address the matter, she did not, there were a mixture phone calls and text between her and I, I made several calls and left several messages and was told someone would get back to me, they never did. On 11-23-2024 I drove to the establishment to show them the many diagnostic reports showing that the car they sold me was defective, additionally I performed an on the spot diagnostics with my (INNOVA SD35 scan tool), also in front of service manager (Paul),he would not reveal his sir name to me, I showed how the diagnostic revealed that for some reason the, Fuel System monitor, Oxygen sensor monitor, as well as the Oxygen Sensor Heater Monitors, have all been disabled, to know avail, the establishment continued defend the sell of this defective vehicle. I've spent thousands of dollars attempting to repair the vehicle to no avail. As I Traded my vehicle to this same establishment at the time of the sale, I am forced to commute in a vehicle that has cut off no less than three times while waiting at a red light, each time I put fuel in the vehicle it struggles to start back up. I've filed complaints against this establishment with the,(BBB),(Capitol One Auto Finance),all to no avail, and most recently with the (CFPB-),which is currently open. This establishment withheld things about this vehicle that should have been made known to me as a consumer. My safety is at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

Reduced engine power & service stabilitrek. Service Engine light came on, and I had reduced power on the highway in the fast/passing lane with people behind me, this issue caused my car to suddenly slow down about 30mph, causing cars behind me to slam on their brakes and cut in front of other cars to the slow lane to avoid rear ending me

On many occasions the car would be at a stop and start shaking violently, then it would stall out no matter where I was. The engine light came on so I went to see what it was, at first I thought it was the air filter, changed that, then it was the mass airflow sensor changed that then it started doing it again, then it was the O2 sensor and it worked for a day or 2. Now if the AC is on it shakes violently again and if I am at a stop it still will stall out.