POWER ASSIST FAILED, MAKING STEERING DIFFICULT, HAPPENED DURING LANE CHANGE ON FREEWAY AT 70 MPH, THIS HAPPENED IN CONJUNCTION WITH RANDOM SCREEN LOSS ON INFOTAINMENT SCREEN. ALSO RANDOM ERROR MESSAGES. UPON TAKING CAR TO DEALER, THEY AGREED IT WAS PROBABLY AN ISSUE ADDRESSED UNDER SPECIAL COVERAGE 14311, BUT IT TURNED OUT THAT…
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POWER ASSIST FAILED, MAKING STEERING DIFFICULT, HAPPENED DURING LANE CHANGE ON FREEWAY AT 70 MPH, THIS HAPPENED IN CONJUNCTION WITH RANDOM SCREEN LOSS ON INFOTAINMENT SCREEN. ALSO RANDOM ERROR MESSAGES. UPON TAKING CAR TO DEALER, THEY AGREED IT WAS PROBABLY AN ISSUE ADDRESSED UNDER SPECIAL COVERAGE 14311, BUT IT TURNED OUT THAT IT WAS NOT. MY 24 YR OLD DAUGHTER WAS DRIVING , I AM THANKFUL SHE SURVIVED, NO ONE SHOULD EXPERIENCE LOSS OF POWER STEERING, ESPECIALLY ON THE FREEWAY. ODDLY I ENDED UP PAYING OUT OF MY POCKET FOR A NEW BATTERY AND A POS AND A NEG CABLE. IT WOULD APPEAR THAT GM SHOULD ALERT MORE OWNERS OF THIS ISSUE THAN THEY HAVE SO FAR, TO PREVENT FURTHER DEATHS. *TR
NHTSA ODI #10938391
340 miles · Aug 26, 2015
Service BrakesUnknown Or OtherVehicle Speed Control
CAR ROLL BAK WHEN IN SLOW TRAFFIC, ROLL BACK ON SMALL INCLINATION; STALLS FREQUENTLY IN TRAFFIC
NHTSA ODI #10759452
900 miles · May 14, 2015
Service Brakes
THE BRAKE PEDAL DEPRESSES BEYOND THE GAS PEDAL, SOMETIMES CAUSING MY WIFE OR MYSELF TO HIT THE GAS WHILE BRAKING. THE DEALER SAYS THIS IS NORMAL AND WE SHOULD LEARN TO LIVE WITH IT. I WANTED THE BRAKE PEDAL PULLED UP, BUT WAS TOLD YOU CAN'T DO THAT ON A CHEVY CRUZE. IF THIS IS TRUE, I BELIEVE THIS IS AN ACCIDENT WAITING TO HA…
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THE BRAKE PEDAL DEPRESSES BEYOND THE GAS PEDAL, SOMETIMES CAUSING MY WIFE OR MYSELF TO HIT THE GAS WHILE BRAKING. THE DEALER SAYS THIS IS NORMAL AND WE SHOULD LEARN TO LIVE WITH IT. I WANTED THE BRAKE PEDAL PULLED UP, BUT WAS TOLD YOU CAN'T DO THAT ON A CHEVY CRUZE. IF THIS IS TRUE, I BELIEVE THIS IS AN ACCIDENT WAITING TO HAPPEN, IF IT HASN'T ALREADY.
NHTSA ODI #10716532
3,909 miles · Apr 17, 2015
Air BagsService BrakesCrash
DRIVING FROM SKI AREA IN LINE OF CARS AT 15MPH WHEN CARS AHEAD STARTED TO STOP. HAD "SNOWFLAKE" BUTTON PUSHED. BRAKES APPEARED NOT TO ENGAGE, PROGRESSIVELY PUSHED ON BRAKE HARDER BUT NO EFFECT, FORTUNATELY BY THE TIME OF IMPACT CAR HAD SLOWED TO 5MPH AND AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT GRILLE. TURNING OFF "SNOWFLAKE"…
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DRIVING FROM SKI AREA IN LINE OF CARS AT 15MPH WHEN CARS AHEAD STARTED TO STOP. HAD "SNOWFLAKE" BUTTON PUSHED. BRAKES APPEARED NOT TO ENGAGE, PROGRESSIVELY PUSHED ON BRAKE HARDER BUT NO EFFECT, FORTUNATELY BY THE TIME OF IMPACT CAR HAD SLOWED TO 5MPH AND AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT GRILLE. TURNING OFF "SNOWFLAKE" (ABS) RETURNED BRAKING TO NORMAL. *TR
NHTSA ODI #10706232
200 miles · Mar 2, 2015
Service Brakes
TL*THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE SUCCESSFULLY. THE FAILURE RECURRED ON 3 …
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TL*THE CONTACT OWNS A 2015 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO STAND ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO TURN OFF AND RESTART THE VEHICLE SUCCESSFULLY. THE FAILURE RECURRED ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
NHTSA ODI #10691549
190 miles · Feb 26, 2015
Electrical SystemEngineService Brakes
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ALSO, ON ANOTHER OCCASION, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND THE BRAKE PEDAL RESPONDED. THE VEHICLE WAS TAKEN …
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TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. ALSO, ON ANOTHER OCCASION, THE BRAKE PEDAL FAILED TO STOP THE VEHICLE. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND THE BRAKE PEDAL RESPONDED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 190.
NHTSA ODI #10690810
300 miles · Jan 19, 2015
Service BrakesVehicle Speed Control
AROUND NOVEMBER 29, 2014 I WAS DRIVING THE 2015 CHEVY CRUZ WHILE OUT OF TOWN DRIVING ON THE HIGHWAY GOING AROUND 55 MILES I WAS PULLED OVER BY A POLICE REPORTING THAT I WAS DRIVING 75 MILES, BUT WHEN I SLIGHTLY HIT MY BRAKES TO SLOW DOWN THE CAR DIDN'T CHANGE ITS SPEED. BASED ON THE POLICE'S REPORT OF THE SPEED HE REPORTED ME G…
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AROUND NOVEMBER 29, 2014 I WAS DRIVING THE 2015 CHEVY CRUZ WHILE OUT OF TOWN DRIVING ON THE HIGHWAY GOING AROUND 55 MILES I WAS PULLED OVER BY A POLICE REPORTING THAT I WAS DRIVING 75 MILES, BUT WHEN I SLIGHTLY HIT MY BRAKES TO SLOW DOWN THE CAR DIDN'T CHANGE ITS SPEED. BASED ON THE POLICE'S REPORT OF THE SPEED HE REPORTED ME GOING THE ODOMETER READING IS WRONG OR SET TOO HIGH IN THIS VEHICLE AND WILL CAUSE ACCIDENTS IF NOT FIXED. IT APPEARS THAT THE DIGITAL ODOMETER IS WRONG IN THIS MODEL AND NEEDS TO BE FIXED TO INCLUDE THE BREAKS STALLING, AND ODOMETER READING REPORTING THE WRONG SPEED, PLEASE SEND ME REPORT VIA EMAIL. *TR
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
Consequence & remedy
Consequence: An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Consequence & remedy
Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
Remedy: GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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