2013 Chevrolet Cruze

THE COMPLAINT IS 1)VEHICLE SURGES WHEN STOPPED AT A SIGNAL OR STOPPED WHILE IN GEAR. EXTRA PRESSURE IS APPLIED TO BRAKE PEDAL OUT OF FEAR IT WILL LUNGE FORWARD. 2)INTERMITTENTLY SURGES DRASTICALLY WHEN YOU REMOVE YOUR FOOT FROM BRAKES. 3)INTERMITTENT HIGH REVVING AND ACCELERATION PROBLEMS. A SERVICE BULLETIN WAS PERFORMED IN WHICH REPAIRS WERE MADE TO THE TRANSMISSION. THESE REPAIRS INCREASED THE SYMPTOMS AND MADE IT THE VEHICLE EXTREMELY UNSAFE TO DRIVE. GM ENGINEERS STATE THE CAR IS OK. DOES SOMEONE HAVE DO DIE BEFORE THE PROBLEM IS CORRECTED. A LOT OF PEOPLE HAVE MADE COMPLAINT ON THE EDMONDS.COM WEBSITE. SOMEONE NEED TO LOOK INTO THIS. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE BUT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A MILD CONCUSSION AND WHIPLASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 22,000.

WHILE DRIVING IN STOP AND GO TRAFFIC AT APPROXIMATELY 25MPH. THE CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES AND TO AVOID HITTING THEM I SLAMMED ON MY BRAKES. IT TOOK 4-5 SECONDS BEFORE THE BRAKES RESPONDED AFTER PRESSING ALL THE WAY DOWN ON THE PEDAL BASICALLY STANDING ON THE PEDAL. I HAD TO SWERVE INTO THE NEXT LANE TO AVOID HITTING THE CAR IN FRONT OF ME. LUCKILY THERE WERE NO OTHER CARS IN THE OTHER LANE AT THE TIME.. I CALLED THE DEALERSHIP AND THEY SAID THIS IS NOT NORMAL AND TO BRING THE CAR IN. I TOOK IT IN AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. I TRIED IT OUT IN MY HOUSING COMPLEX AND ITS STILL DOING THE SAME THING WHEN DRIVING 25MPH AND SLAMMING ON THE BRAKES THIS CAR IS NOT SAFE AND I WILL BE LOOKING INTO REPLACING IT WITH SOMETHING OTHER THAN CHEVY.. *TR

I PURCHASED A 2013 CHEVY CRUZE IN JUNE, 2013. IN NOVEMBER OF THE SAME YEAR, I STRUCK A DEER ON A RURAL STRETCH OF INTERSTATE HIGHWAY AT HIGH SPEED (70MPH). AT THIS POINT THERE WERE ROUGHLY 9,000 MILES ON IT. THE AIR BAGS DID NOT DEPLOY, BUT I WAS UNHARMED. THE IMPACT CAUSED THE VEHICLE TO DO A 180 DEGREE ROLL ONTO THE SHOULDER, AT WHICH POINT I EXITED THE VEHICLE TO SEE THE AREA NEAR THE BATTERY SMOKING WITH A SMALL FLAME COMING OUT OF IT. WITHIN MINUTES, AND BEFORE EMERGENCY VEHICLES COULD ARRIVE THE FRONT OF THE CAR WAS FULLY ENGULFED IN FLAMES. *TR

IN APRIL OF 2013 MY 2013 CHEVY CRUZE SHUT OFF WHILE ATTEMPTING TO DRIVE OFF FROM A RED LIGHT THAT JUST TURNED GREEN, AS SOON AS I STEPPED ON THE GAS PEDAL THE CAR JUST SHUT OFF. THERE WERE NO OTHER VEHICLES BEHIND ME SO I IMMEDIATELY TRIED TURNING THE CAR ON BUT I HAD TO PUT IT PARK THEN START IT AGAIN AND CONTINUED EN ROUTE AND DID NOT THINK ANYTHING OF IT. THIS HAPPENED TWICE WITHIN THE NEXT FEW MONTHS. THE FOURTH INCIDENT I HAD A CAR FULL OF FAMILY MEMBER AND WE WERE GETTING ON THE FREEWAY ON RAMP SLOWING TO COME TO A STOP WHEN THE LIGHT TURNED GREEN SO AS SOON AS I STEPPED ON THE GAS PEDAL THE CAR SHUT DOWN AND I HAD NO CONTROL AND WAS ALMOST HIT FROM BEHIND LUCKILY THERE WAS NO CAR IN THE LANE OVER SO THE TRUCK BEHIND ME SWERVED INTO THE NEXT LANE AND I ONCE AGAIN PUT THE CAR IN PARK STARTED AGAIN AND IMMEDIATELY CALLED THE DEALERSHIP AND TOOK THE VEHICLE INTO THE DEALERSHIP. I WAS TOLD BY THE SERVICE DEPARTMENT A FEW WEEKS LATER THAT THEY FIGURED THE PROBLEM WAS A LOW OCTANE GAS AND I JUST NEEDED TO START USING CHEVRON ONLY AND THEY WOULD GIVE ME $250 IN CHEVRON GAS CARDS. I REFUSED TO PICK UP THE CAR BECAUSE I ALREADY ONLY USED CHEVRON GAS IN THE VEHICLE SINCE I PURCHASED IT IN DECEMBER 2012 WITH ONLY 3 MILES. AFTER 2 MONTHS OF ARGUING BACK IN FORTH ABOUT THEM NOT HAVING A FIX FOR THE CAR I RETURNED THE RENTAL AND PURCHASED A DIFFERENT VEHICLE ELSEWHERE AND FILED A COMPLAINT WITH GM WHICH ALSO GAVE ME THE RUN AROUND ABOUT THE VEHICLE BEING FIXED WHEN IT WASN'T EVER WORKED ON TO THIS DAY THEY HAVE THE CAR AND I AM NOW IN COLLECTIONS AND CONTINUING THIS HEADACHE WITH GM. THEY SAID ITS NOT A RECALL BUT I HAVE SPOKEN TO SEVERAL OTHER PEOPLE INCLUDING THE RENTAL COMPANY THAT HAS HAD THE CHEVY CRUZE SHUT OFF ON THEM AS WELL. *TR

WHILE ACCELERATING FROM A FULL STOP, FELT THE VEHICLE LOSE POWER AND HEARD LOUD NOISES COMING FROM UNDER THE CAR. CAME TO A FULL STOP IN THE MIDDLE OF A BUSY ROAD. TURNED OFF THE CAR. TURNED IT BACK ON AND ATTEMPTED TO MOVE THE CAR TO NO AVAIL. PUT THE CAR IN PARK AND THE CAR STARTED TO ROLL BACKWARDS. CAR HAD TO GET TOWED. CHEVY DEALERSHIP STATES THE FRONT RIGHT AXLE SNAPPED. IN PROCESS OF BEING REPLACED. *TR

WHEN DRIVING I KEEP SMELLING AN ODOR COMING FROM THE VENTING SYSTEM WHEN THE HEAT IS ON. AT TIMES THE ODOR IS STRONGER THAN OTHER TIMES, AND EVEN NAUSEATING AT TIMES. I KEEP TELLING DEALERSHIP THAT IT IS A CHEMICAL SMELL. FINALLY AFTER HAVING MY CAR IN SHOP TWICE THEY SAID THAT CHEVY DID A BULLETIN ON A "HEATING BOX" AND THAT IT IS TOO HOT AND NEEDS TO BE REPLACED. WE WILL SEE IF THAT IS WHAT IT IS. *TR

I WAS MAKING A RIGHT TURN WHEN THERE WAS A NOISE SIMILAR TO A TIMING BELT FAILURE FROM UNDER THE ENGINE AND THE CAR APPEARED TO LOSE POWER. I PULLED OVER AND LOOKED UNDER THE VEHICLE BUT THERE WAS NO SIGN OF DAMAGE. I RESTARTED THE ENGINE AND PUT IT IN DRIVE AND THE NOISE RECURRED. I DECIDED TO CALL A TOW TRUCK TO TAKE THE CAR TO THE DEALER WE BOUGHT IT FROM IN AUGUST 2013. THE DEALER FOUND A BROKEN/SEPARATED FRONT RIGHT AXLE. THE CAR IS AN AUTOMATIC. THE DEALER REPLACE THE AXLE. I AM WRITING THIS TO REPORT THE INCIDENT AS THE CAR IS VIRTUALLY BRAND NEW. I HAVE NO COMPLAINTS WITH THE DEALER. *TR