Engine. Review the 211 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 121 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

54 crash reports8 fire reports25 injury reports

What owners actually said

586 reports

1,000 miles · May 9, 2014

Steering

AT HIGHWAY SPEEDS (BETWEEN 60 AND 75) THERE IS A "NOTCHY" TUG TO THE STEERING WHEEL. SEEMS TO HAPPEN DRIVING STRAIGHT. HAVE TO GIVE THE WHEEL A LITTLE PRESSURE IN A TURN TO GET IT TO UNLOCK POSITION AND MAKE IT ABLE TO TURN. *TR

NHTSA ODI #10587420

16,000 miles · May 9, 2014

Power Train

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I WAS TOLD WHEN I TOOK MY CHEVY CRUZE IN FOR ROUTINE SERVICE THAT MY CAR WAS ON THE LIST FOR THE RIGHT FRONT AXLE RECALL. I HAD TO DRIVE TO ANOTHER STATE THE NEXT DAY, AND I WAS VERY NERVOUS--I DROVE 600 MILES AND NOTHING HAPPENED. I TOOK IT TO THE CHEVY DEALERSHIP/SERVICE IN THE CITY WHERE I AM WORKING TEMPORARILY AND THEY PROVIDED ME WITH A COURTESY CAR. MY PROBLEM IS THAT NOW I NEED TO DRIVE HOME AND AFTER READING ABOUT THE INCIDENTS WHEN THE AXLE HAS BROKEN AM VERY APPREHENSIVE. THIS IS A GREAT WORRY AND INCONVENIENCE. GM NEEDS TO STEP UP AND GET THOSE PARTS MANUFACTURED ASAP. *TR

NHTSA ODI #10587416

9,200 miles · May 7, 2014

Air BagsPower Train

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE VEHICLE ABRUPTLY STOPPED MOVING. THE CONTACT DISCOVERED THAT THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE …

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NHTSA ODI #10587049

23,000 miles · May 4, 2014

Electrical SystemSteering

INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING LASTED APPROXIMATELY 30 SECONDS. *TR

NHTSA ODI #10586476

22,000 miles · May 4, 2014

Electrical SystemSteering

INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF ON INTERSTATE. LACK OF POWER STEERING LASTED ABOUT 30 SECONDS. *TR

NHTSA ODI #10586475

20,000 miles · May 4, 2014

Electrical SystemSteering

INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING PERSISTED APPROXIMATELY 30 SECONDS. *TR

NHTSA ODI #10586474

11,900 miles · May 2, 2014

Power Train

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I WAS AT A VERY BUSY FOUR WAY STOP INTERSECTION, WHEN I ACCELERATED FROM THE STOP SIGN, I HEARD A GRINDING SOUND AND HAD NO POWER IN DRIVE OR REVERSE. I PUT THE CAR IN PARK AND STILL CONTINUED TO ROLL BACKWARDS. I HAD A VERY LONG LINE OF CARS IN BACK OF ME AS IT WAS 8:00 IN THE MORNING RUSH HOUR. I HAD NO CONTROL AND HAD TO TRY TO PUSH THE CAR (BY MYSELF) TO THE SIDE OF THE ROAD. I WAS HORRIFIED AS THIS HAPPENED WITH MY BRAND NEW CAR. I HAD TO WAIT OVER AN HOUR FOR A TOW TRUCK TO TAKE THE CAR TO THE DEALER. THE DEALER CALLED ME LATER THAT DAY TO SAY THAT MY RIGHT FRONT AXEL IS BROKEN AND THAT THERE WAS A RECALL ON THIS CAR. THE DEALER THEN EXPLAINED THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM AND I COULD BE IN A RENTAL FOR MORE THAN A MONTH. I AM EXTREMELY UPSET THAT I WAS NOT NOTIFIED OF THIS RECALL AND HAD BEEN DRIVING THIS CAR WITH MY TWO CHILDREN IN IT WHILE GM KNEW ABOUT THIS FOR MONTHS. HOW IS THIS SAFE? I CAN'T PUT INTO WORDS HOW MAD I AM THAT GM PUT MY FAMILY IN THIS CAR WITH THIS SAFETY ISSUE. I'M GLAD THAT MY KIDS WERE NOT WITH ME WHEN THIS HAPPENED, BUT MY FEARS ARE THAT THIS COULD HAVE HAPPENED ON THE HIGHWAY WITH THEM IN THE BACK SEAT. I AM CONTACTING GM, BUT I WON'T STOP UNTIL THIS IS RESOLVED. I AM TELLING EVERYONE I KNOW AND SOCIAL MEDIA ABOUT THE CRUZE RECALL AND THAT IT ISN'T SAFE TO DRIVE. *TR

NHTSA ODI #10586133

Mileage unknown · May 2, 2014

Power Train

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 14V151000 (POWER TRAIN), AND STATED THAT THE PART NEEDED FO THE REPAIR WAS UNAVAILABLE. THE VEHICLE REMAINED AT THE DEALER, WHO WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPE…

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NHTSA ODI #10586096

19,000 miles · Apr 28, 2014

Engine And Engine Cooling

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I LIVE IN A COLD CLIMATE. WHILE DRIVING I GET A VERY STRONG ODOR OF ANTI-FREEZE OR MOTOR FUMES THAT ARE INSIDE THE CAB OF THE VEHICLE. IT DOESN'T MATTER IF THE HEATER FAN IS ON OR OFF, THE ODOR STILL GETS INSIDE THE CAR. I HAVE HAD IT TO THE CHEVY DEALER THAT I PURCHASED THE CAR FROM AND WAS FIRST TOLD THERE WAS NOTHING WRONG. THE SECOND TIME THEY REPLACED THE INSIDE CAB FILTER, WHICH ISN'T COVERED BY THE WARRANTY, AND IT STILL SMELLS. MY COMMUTE TO WORK IS 1 HOUR AND WITHIN 10 MILES I HAVE BEEN GETTING SICK TO MY STOMACH AND HEADACHES. THE CAR IS GOING BACK TO GARAGE AGAIN TODAY FOR THE 3RD TIME AND I AM PREDICTING THEY WILL AGAIN CHARGE US TO REPLACE SOMETHING THAT WON'T FIX THE PROBLEM OR SIMPLY TELL US THAT NOTHING IS WRONG. *JS

NHTSA ODI #10585189

3,500 miles · Apr 24, 2014

Power Train

WHEN CAR WARMS UP. SITTING AT LIGHT STOPPED CAR FEELS LIKE ITS STILL MOVING FORWARD .DEALER SAYS IT IS NORMAL. FEELS LIKE TRANSMISSION IS MOVING FORWARD WHEN STOPPED AT LIGHT. DEALER DID NOTICE PROBLEM & SAID IT IS NORMAL. I DON'T THINK THIS IS NORMAL. *TR

NHTSA ODI #10584607

Official recalls

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.