2013 Chevrolet Cruze

I COULD SMELL COOLANT/ANTIFREEZE WHEN THE HEATER WAS ON AND THE TEMPERATURE WAS SET TO A HIGH SETTING. I DIDN'T THINK ANYTHING WAS WRONG, JUST THOUGHT IT MIGHT BE A BREAK-IN ISSUE. AS OF TODAY'S DATE NOV 9, 2014 I STILL CAN SMELL THE COOLANT SMELL WHEN THE HEATER IS ON. RECENTLY I RECEIVED A LETTER FROM GM CONCERNING POSSIBLE COOLANT LOSS. AT MY LAST SERVICE OF THE VEHICLE I ASKED THE DEALER TO CHECK FOR THIS PROBLEM. NOTHING WAS REPORTED TO ME FROM THE DEALER. I ASSUMED THAT THERE WAS NO PROBLEM. THE OTHER ISSUE I HAVE NOTICED IS DASH LIGHTS DIMMING OR BRIGHTENING ON THEIR OWN. THE LATEST PROBLEM WAS THAT THE CAR WOULD NOT START THIS MORNING. DROVE PERFECTLY YESTERDAY, THIS MORNING DEAD. JUMPED THE CAR AND EVERYTHING SEEMS FINE. MAKING AN APPOINTMENT WITH THE DEALER. NOTICED THAT THE COOLANT LEVEL IS ABOUT 3 INCHES LOW IN OVER FLOW TANK. LOOKED ON THE INTERNET ABOUT CRUZE CARS AND FOUND MANY POSTS ABOUT ELECTRICAL PROBLEMS. GM TELLS THEM ALL THAT THEY ARE NOT AWARE OF ANY ELECTRICAL PROBLEMS BUT YOU TUBE VIDEOS SHOW GAUGES AND RADIOS CUTTING OUT WHEN DRIVING. SOME VIDEOS DESCRIBE CARS SHUTTING DOWN WHEN DRIVING AND NOT RESTARTING. OTHERS HAVE SERVICE MESSAGES APPEARING ON THE INFORMATION SCREEN AND THE DEALERS FIND NOTHING WRONG. IT IS STARTING TO SOUND LIKE THE INFAMOUS JEEP GRAND CHEROKEE ELECTRICAL PROBLEMS. I AM SERIOUSLY THINKING IT IS TIME TO GET RID OF MY 2013 CRUISE AS THE FACTORY WARRANTY WILL EXPIRE SOON. CURRENT MILEAGE IS 27490 ON NOV 9, 2014. *TR

I PURCHASED MY VEHICLE IN SEP 2013, APPROX NOV 2013 I BEGAN HAVING A HORRIBLE STRONG ODOR COMING FROM MY VEHICLE. WE SEARCHED TO SEE IF AN ANIMAL WAS IN IT. I THOUGHT MAYBE IT WAS MY SON'S FEET & MADE HIM CHANGE SOCKS. IT GOT WORSE & WAS REALLY STRONG WHEN DEFROST, HEAT & VENT WERE ON. I TOOK IT IN TO THE DEALERSHIP & THEY LOOKED AT IT, OF COURSE THAT DAY THEY COULDN'T GET THE SMELL TO OCCUR ALTHOUGH IT DID ON THE WAY THERE. I WENT A COUPLE MORE WEEKS & IT GOT WORSE. FINALLY, I TOOK THE CAR IN FOR OIL MAINTENANCE & ADVISED AGAIN THAT THE SMELL WAS HORRIBLE. THE SERVICE MANAGER AT THE TIME SAID IT WAS A COMMON CHEVROLET PROBLEM. THERE IS A LEDGE UNDER THE HOOD, UNDER THE WINDOW & CONDENSATION FROM DEFROST OR RAIN, ETC. SITS & DOESN'T DRAIN CAUSING THE WATER TO MILDEW & BECOME STAGNANT. HE TOLD ME TO LEAVE THE CAR RUNNING WITH MY VENT ON HIGH (& NOT SIT IN THE CAR), SPRAY LYSOL AND LET IT RUN FOR ABOUT 5 MIN, IT KILLS THE BACTERIA. I HAD TO DO THIS EVERY NIGHT FOR ALMOST 3 WEEKS DURING THE COLD WINTER MONTHS. I TOOK IT BACK & TOLD THEM IT WAS RIDICULOUS I WASN'T GOING TO CONTINUE DOING THIS FOR THE LIFE OF THE VEHICLE. WHEN I TOOK IT BACK SOMEONE ELSE WAS THERE & SD THE DEALERSHIP HAD REC'D NOTICE THAT THERE WAS A PART THAT COULD BE PUT ON IT, SO THEY SENT ME ON MY WAY WAITING FOR A LOANER VEHICLE THEN THEY WOULD FIX IT. THEY FINALLY "PUT THE PART ON" I WAS ADVISED BY ANOTHER DEALER IT WASN'T A PART THEY JUST HAD TO FLIP A SWITCH THE PART WAS ON THE VEHICLE. THE NEXT DAY I GOT IN MY CAR & BLOWERS WERE RUNNING. I CALLED & WAS ADVISED THAT WAS WHAT THE PART DID, SO NOW THE SMELL WAS LIKE ROTTEN MAPLE SYRUP. DURING THE DRY SUMMER MONTHS THE SMELL WAS NOT THERE, BUT NOW THAT FALL/WINTER IS COMING THE SMELL IS BACK & I HAVE A CALL IN TO GET THIS AND OTHER MAJOR ISSUED FIXED AGAIN. THIS CAN'T BE HEALTHY ESPECIALLY FOR MY BOYS WHO HAVE SEVERE ALLERGIES TO MOLD. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THA TA COOLANT ODOR EMITTED INTO THE VEHICLE WHENEVER THE HEAT WAS TURNED ON. THE CONTACT STATED THAT THE CHECK COOLANT WARNING LIGHT WAS ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COOLANT RESERVOIR WAS FULL AND THAT THE LIGHT ONLY ILLUMINATED WHEN THE HEAT WAS TURN ON. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

I WAS STOPPED AT A STOP SIGN GETTING READY TO CROSS OVER HWY TO GO NORTH BOUND. A TRUCK CAME OUT OF NOWHERE AND HIT MY DRIVER SIDE FRONT END. MY AIR BAGS DIDN'T DEPLOY. I GOOGLED IT AND SAW THERE IS A RECALL ON MY VEHICLE FOR AIR BAG. I JUST BOUGHT THE CAR 2 WEEKS AGO. SHOULDN'T THE DEALER BE RESPONSIBLE FOR FIXING RECALLS BEFORE SELLING THE CAR EVEN IT IS USED. *TR

THERE ARE TIMES WHEN THE CAR WILL SHUT OFF WHILE I AM DRIVING. THE RADIO GOES OFF AND ON, AND THE WARNING OF CHECK STABILITY TRAC, I HAVE VIDEO OF THIS HAPPENING. I HAVE TAKEN IT IN MANY TIMES AND HAVE BEEN TOLD THAT THEY CANNOT DO ANYTHING ABOUT IT BECAUSE THEY CAN REPLICATE WHAT I AM SPEAKING ABOUT. THIS HAS HAPPENED ON MANY OCCASIONS. *TR

ON JUNE 28, 2014, I BROUGHT MY CHEVY CRUZE TO THE DEALERSHIP FOR A SAFETY RECALL INSPECTION (N140079) TO INSPECT THE FRONT AXLE RIGHT HALF SHAFT. I WAS TOLD MY VEHICLE DID NOT HAVE A FAULTY AXLE AND NO FURTHER ACTION WAS REQUIRED. THEN ON OCTOBER 20, 2014, AS I WAS EXITING A HIGHWAY OFF RAMP AND MERGING ON TO A MAIN ROAD (AT APPROXIMATELY 10 MPH) THE VEHICLE STOPPED MOVING FORWARD. THE CAR WAS TOWED TO THE SAME DEALERSHIP THAT PERFORMED THE SAFETY INSPECTION ON JUNE 28TH. THE DEALERSHIP STATED THE CV AXLE WAS BROKEN AND THE SWAY BAR LINK WAS BROKEN IN HALF. THE DEALERSHIP ADMITTED THAT THIS WAS THE SAME PART THAT WAS INSPECTED AND INVOLVED IN THE RECALL. THE DEALERSHIP STATED THAT THE TECHNICIAN WHO INSPECTED THE AXLE ON JUNE 28TH MADE A MISTAKE. THE DEALERSHIP APOLOGIZED AND ASSURED ME THAT THEY WOULD CALL IN ALL OTHER APPLICABLE CUSTOMERS TO HAVE THEIR AXLES RE-INSPECTED. *TR

I WAS ON MY WAY HOME FROM WORK YESTERDAY AND WHEN I WENT TO MAKE A RIGHT TURN, THE SCREEN WENT OUT AGAIN....WHICH IS FINE. WE CAN ALL LIVE WITHOUT AUDIO AND A FANCY SCREEN IN OUR CARS, BUT AS SOON AS THE SCREEN WENT OUT THE POWER STEERING AND STABILITRAK LIGHTS BOTH CAME ON AND MY POWER STEERING COMPLETELY WENT OUT IN MY CAR WHILE I WAS TURNING. I ALMOST HIT A CONCRETE WALL AND THE CARS THAT WERE WAITING FOR THEIR TURN TO GO IN THE ONCOMING TRAFFIC LANES. IT WAS BAD ENOUGH THAT I HAD THAT ISSUE BUT OF COURSE, THERE'S MORE. WE LIVE ON AN ARMY BASE - FORT SILL, IN OKLAHOMA - WE HAVE TO STOP AT THE GATE TO GET ON BASE AND SHOW OUR IDS TO GET HOME. I STOPPED AT THE GATE AND TALKED WITH THE GUARD FOR A MINUTE, SHOWED MY ID AND WENT ON WITH MY BUSINESS.. I STARTED TO DRIVE AWAY AND MY CAR WENT CRAZY AGAIN. I LOST ALL POWER STEERING AGAIN AND ALL OF MY LIGHTS FLICKERED ON AND OFF FOR THREE MINUTES, INSIDE LIGHTS AND OUTSIDE TOO. THE CAR STARTED JERKING LIKE IT WAS TRYING TO CUT OFF, IT FINALLY STOPPED AND I MADE IT HOME BUT I REFUSE TO DRIVE THIS CAR AGAIN. *TR

ON 10-1-14 MY CRUZE ECO WOULD NOT START. AFTER MULTI TRIES AND HEARING ONLY CLICKING SOUNDS IT DID START. AFTER GETTING TO MY DESTINATION AND LETTING THE CAR SIT FOR HOURS IT DID THE SAME THING AGAIN. CONTACTED DEALER WAS TOLD TO BRING CAR IN WHICH I DID ON 10-3-14. AFTER A WEEK, THEY STATED THEY SHOWED THE ALT WAS NOT CHARGING AND REPLACED IT THEN AGAIN BECAUSE 1ST ONE THEY RECEIVED FROM G.M WAS DEFECTIVE. ON 10-10-14 PICKED UP CAR STARTED IT UP WENT HOME AND LET SIT FOR ABOUT A HOUR THEN TRIED TO START AND AGAIN IT ONLY CLICKED BUT THIS TIME THERE WAS 3 MESSAGES AND ONE WAS TO ROLL WINDOW UP AND DOWN? WHY? DOES THESE CRUZES HAVE ELECTRICAL ISSUES OR COMPUTER ISSUES? CONTACTED SELLING DEALER AGAIN AND WAS TOLD TO BRING IT BACK WHICH I DID ON 10-13-14. WAITING ON MY NEW CRUZE AGAIN TO BE FIXED AND WONDERING WHY DO THESE 5 STAR CRUZES HAVE SO MANY PROBLEMS ACCORDING TO WHAT I HAVE BEEN READING THE LAST FEW DAYS WITHOUT G.M DOING SOMETHING. I AM NOT SATISFIED WITH THIS CAR. *TR

NOW JUST PURCHASED THE 2013 CHEVY CRUZE SECOND DAY EVERYTHING SHUT DOWN ON ME TOOK IT BACK AND ASKED FOR A REPLACEMENT CAR BECAUSE SOMETHING WAS WRONG WITH THAT ON EXPLAINED AND VIDEO TAPE IT ALL BUT THEY SUTTON FORD TOLD ME THE CAR WAS JUST UPDATING AND ITS NORMAL. I PLEAD WITH THEM AND THEY SAID NO. A WEEK LATER IT KEPT SHUTTING OFF I TOOK IT BACK AGAIN SAMETHING 3 WEEKS ALL ELECTRICAL SHUT OFF WHILE DRIVIN ON EXPRESSWAY CAR SHUT DOWN WHILE DRIVING COULD HAVE BEEN KILLED TOOK CAR BACK 10/8 THEY SAID TO BRING IT BACK ON MONDAY WHICH IT CAUSED IT TO BE PASSED 30 DAY NO REPLACEMENT CAR AND NOW WARRANTY EXPIRED THEY WANT ME TO PAY .THEY HAS THE CAR NOW JUST PURCHASED 9/10. LIGHTS COME ON BRAKELIGHT SERVICE STABILITITRAK COMES ON THE CAR SHUTS DOWN WHILE DRIVING DO NOT WANT THIS CAR LIFE THREATENING FOR ME AND KIDS. ALSO HAVING PROBLEMS WITH STEERING TOOK IT BACK SECOND DAY OF PURCHASED CLAIMED THEY FIXED IT BUT HAPPENING AGAIN. *TR

WHILE I WAS DRIVING, MY STEREO SYSTEM WOULD LOSE ALL POWER. MY DISPLAY ON THE SPEED DISPLAY SHOWED "SERVICE STABILATRACK". MY ABS, BRAKE AND TRACTION LIGHTS CAME ON AND CONTINUED TO BLINK. I TOOK IT BACK TO THE PLACE I BOUGHT IT AND THEY SAID IT DIDN'T TRIGGER A CODE SO THEY COULDN'T FIX IT. I HAVE A VIDEO OF WHAT HAPPENED AS WELL, BUT IT DIDN'T HELP. *TR