Broken blend door in hvac box. No heat to defrost windows.
2013 Chevrolet Cruze
Owner reports · Recalls · Investigations
More warning signs than most Cruze years
Owner complaints for the 2013 Chevrolet Cruze are substantially higher than the model-year median of 250.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cruze years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
417 reports with mileage · 169 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 211 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 121 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
586 reportsI have a powerstop b992l brake shoe and hardware kit. The mfg date is 2023/12/04. The issue is that the drum adjusters are made in a way they do not turn freely, thereby the drums will not adjust. In the diagram pat b will not turn on part a. There are clear witness marks on the inside where the end fits on the ratchet pawl. I h…
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I have a powerstop b992l brake shoe and hardware kit. The mfg date is 2023/12/04. The issue is that the drum adjusters are made in a way they do not turn freely, thereby the drums will not adjust. In the diagram pat b will not turn on part a. There are clear witness marks on the inside where the end fits on the ratchet pawl. I have the parts available for inspection as needed and can mail then as well as the box side with their information.
I own 3 Chevy Cruze, a 2012, 2013 and 2016. They all partial power down or decelerate while driving. The local Chevy dealers has no recalls for this issue or any other for that matter. Please advise
Coolant loss and overheating requiring additional coolant. Warning of possible power loss due to overheating.
I'm looking into purchasing a Chevy Cruze 2013 Lt from a friend. I am researching and noticing some issues and recalls. I was wondering if this statement is true. Could you let me know more information about this? Thank you for your time. The issues I'm seeing are the turbocharge and coolant at the moment.
Car caught on fire under hood
Everything thing on this engine has failed. Oil and coolant leaks just keep happening now the head gasket started leaking.
The cars first started telling me randomly that it needed service to the stabilitrak and the. Would disappear, the next component was the anti theft activated and after turning car off..next time I tried to turn on, it acted as if battery was dead and locked my key in ignition. Fixed itself a couple hours later. Next time it gav…
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The cars first started telling me randomly that it needed service to the stabilitrak and the. Would disappear, the next component was the anti theft activated and after turning car off..next time I tried to turn on, it acted as if battery was dead and locked my key in ignition. Fixed itself a couple hours later. Next time it gave me issues all of these components started to come on at same time while also causing power steering to come on and go out in the middle of driving which could have caused a horrible wreck (didn’t thank god) and also started flickering lights inside and outside of car, and the radio turned on and off as well…the car now will not turn on and acts as if battery is dead unless I use cables and have someone jump start my car…it definitely seems to be shorting out like the wiring isn’t working the way it should…I have now taken it to auto one and they tested battery and altinater and said both were in great condition, so I researched and have seen that my car make and model years from 2011-2015 have a recall on the negative battery cable not being crimped right enough but my car specifically isn’t included because it is past its warranty…which I’m sorry is ridiculous in every way no matter any warranty this was a mistake made by the manufacturer and it should be corrected on every car that is included in the years they specifically stated themselves they failed to do correctly when made…my car behaving this way and putting me and my family in danger is nothing that is our fault but the manufacturers and it should 100% be covered…I’m currently waiting to have it looked at by mechanic to reconfirm what I already know, and will know shortly that it is indeed the negative battery cable..I need this covered and corrected by dealer near me
2013 chevy cruze has so many coolant leaks coming from different locations. This vehicle should be on recall for this major problem. It is basically a lemon but doesn't quite meet requirements for lemon. So close though
There is a leak that is causing the coolant reservoir tank to empty every couple of days. It appears that the coolant fumes are going inside the car. It has been taken to the repair shop on several occasions and has had the coolant reservoir replaced. However, the problems persists and the coolant fumes are making me ill from in…
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There is a leak that is causing the coolant reservoir tank to empty every couple of days. It appears that the coolant fumes are going inside the car. It has been taken to the repair shop on several occasions and has had the coolant reservoir replaced. However, the problems persists and the coolant fumes are making me ill from inhaling them. The car was taking in to a Chevrolet dealer December 2023 for an oil change and the service technician stated my car was “fine”. I asked about any possible leaks as I have observed spots in my parking spot. He assured me there were no problems with my car, but I persisted. He printed the service log and he determined the staff who completed the oil change had in fact noticed a leak, but the guy at the desk assured me there was not a problem. A few weeks have gone by and coolant continues to leak and the fumes are getting inside the cabin of the car. They are most noticeable when use the heater or the AC and the fumes can also be observed when I exit the car.
Official recalls
516V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
14V417000 · Equipment:electrical
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
14V372000 · Air Bags
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
14V151000 · Power Train:axle Assembly:axle Shaft
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
13V452000 · Power Train:axle Assembly:axle Shaft
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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