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2013 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2013 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

417 reports with mileage · 169 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 211 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 121 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

54 crash reports8 fire reports25 injury reports

What owners actually said

586 reports
111,000 miles · Jul 28, 2018
EnginePower TrainVehicle Speed Control

TURNED ONTO A MAJOR HIGHWAY AND A CODE CAME ON AND THEN IT WOULDN'T ACCELERATE, MADE SOME WEIRD CLANKING NOISE, THE NOISE COMES AND GOES BUT IS LOUD, RPMS WERE HIGH. CAR HAS BEEN WELL MAINTAINED OIL CHANGES EVERY 3000 MILES. TOOK TO INDEPENDENT MECHANIC AND PROBLEM WAS UNIDENTIFIED. CALLING DEALERSHIP IN THE MORNING.

NHTSA ODI #11114245

67,500 miles · Jul 27, 2018
Engine

THE ENGINE LIGHT TURNED ON AT 67,000 MILES, STRONG JERKING ACTION WHILE ACCELERATING. AT FIRST IT WAS DIAGNOSISED AS HAVING A BAD SENSOR, BUT I'VE TAKEN IT IN FOR REPAIRS NOW 6 TIMES AND I'VE HEARD ABOUT 4 DIFFERENT THINGS, EVERYTHING FROM "NO ISSUES", "BAD KNOCK SENSOR", "EMS SYSTEM ISSUE", "CARBON BUILD-UP ON THE PISTONS",…

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THE ENGINE LIGHT TURNED ON AT 67,000 MILES, STRONG JERKING ACTION WHILE ACCELERATING. AT FIRST IT WAS DIAGNOSISED AS HAVING A BAD SENSOR, BUT I'VE TAKEN IT IN FOR REPAIRS NOW 6 TIMES AND I'VE HEARD ABOUT 4 DIFFERENT THINGS, EVERYTHING FROM "NO ISSUES", "BAD KNOCK SENSOR", "EMS SYSTEM ISSUE", "CARBON BUILD-UP ON THE PISTONS", "METAL SHAVINGS IN THE OIL" - IT'S OBVIOUS THAT NO ONE KNOWS WHAT'S WRONG WITH IT BUT IT OFTEN FEELS LIKE THE CAR IS ABOUT TO STALL IN THE MIDDLE OF THE INTERSTATE. ALL PROPER SERVICE/MAINTENANCE HAS BEEN PERFORMED ON THE CAR.

NHTSA ODI #11114207

70,000 miles · Jul 27, 2018
Electrical SystemEngineSteering

CAR WOULDN'T START. GOT A "SERVICE STEERING COLUMN LOCK" ON THE DASH. WAS ABLE TO START THE CAR AFTER A PERIOD OF TIME. BUT ENGINE START AND STOP STILL SOUNDS BAD.

NHTSA ODI #11114075

65 miles · Jul 22, 2018
Unknown Or Other

I STARTED THAT THERE WAS A PART THEY FIXED AND I DON'T KNOW WHAT I IT IS CALLED, BUT THE BLACK CAP THAT IS DIRECTLY BEHIND THE AREA WHERE YOU PUT THE MOTOR OIL IS WHERE THEY SAID IT WAS OPENED (IT HAD A BUBBLE OR IT HAS SMALL PART OF THE RUBBLE HAD CAME UP. SO PUT A NEW ONE IT. NOT DEALERSHIP ANOTHER WELL KNOWN GARAGE MACHANIC …

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I STARTED THAT THERE WAS A PART THEY FIXED AND I DON'T KNOW WHAT I IT IS CALLED, BUT THE BLACK CAP THAT IS DIRECTLY BEHIND THE AREA WHERE YOU PUT THE MOTOR OIL IS WHERE THEY SAID IT WAS OPENED (IT HAD A BUBBLE OR IT HAS SMALL PART OF THE RUBBLE HAD CAME UP. SO PUT A NEW ONE IT. NOT DEALERSHIP ANOTHER WELL KNOWN GARAGE MACHANIC WHO HAS BEEN IN BUSINESS OVER 25 YEARS. I TOOK IT TOOK AUTO ADVANCE AND THE SAID THAT THEY DIDN'T FINISH SEALING THE GASKET ON THIS AREA. I DON'T WHAT'S GOING ON WITH MY THERMOSTAT EITHER.

NHTSA ODI #11112945

70 miles · Jul 22, 2018
Fuel/propulsion System

I HAD MY SPARK PLUGS CHANGED THE DAY BEFORE ON THE 7/06/2018 AS I WAS DRIVING ON HIGHWAY TO TAKE MY GRANDDAUGHTER TO CENTRAL STATE UNIVERSITY MY CAR STARTED TO SOUND LIKE A BIRD WHEN I PRESS ON THE ACCELERATOR IT STARTED TO SINGING. SO I MADE IT BACK HOME, BUT SOUND IT HAD PICKED UP, SO I CALLED BACK TO MACHANIC AND THEY TOLD M…

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I HAD MY SPARK PLUGS CHANGED THE DAY BEFORE ON THE 7/06/2018 AS I WAS DRIVING ON HIGHWAY TO TAKE MY GRANDDAUGHTER TO CENTRAL STATE UNIVERSITY MY CAR STARTED TO SOUND LIKE A BIRD WHEN I PRESS ON THE ACCELERATOR IT STARTED TO SINGING. SO I MADE IT BACK HOME, BUT SOUND IT HAD PICKED UP, SO I CALLED BACK TO MACHANIC AND THEY TOLD ME TO BRING IT BACK IN AND THEY CHECKED AND SAID IT WAS MY WATER PUMP I BELIEVE. BECAUSE OF WHERE IT WAS DRIPPING. THEY TOLD ME WHAT IT WILL COST TO GET IT FIXED, THEY TOLD ME TO KEEP SOME WATER IN AS WELL ANTIFREEZE. SO THAT WHAT I DID, BUT I DON'T HAVE MONEY TO GET IT FIXED RIGHT NOW. THE FIRST PICTURE IS WHAT THEY FIXED WHERE IT SHOWS THE SOLID BLACK CAP, THEY REPLACED A GASKET BUT I DON'T KNOW IF THEU SILLED RIGHT TO KEEP IT LEAKING OR SOMETHING BEHIND WHERE YOU PUT MOTOR OIL IN. THE PICTURE SHOWS WHERE IT IS DRIPPING DOWN.

NHTSA ODI #11112943

68,000 miles · Jul 20, 2018
Electrical SystemElectronic Stability Control (esc)Crash

"TAKATA RECALL"- THE DASH LIGHTS CUT OFF WHILE DRIVING. THE STREERING WHEEL LOCKS UP WHILE THE CAR IN DRIVING AT 70MPH. MESSASGE ABOUT THE ELECTRICAL STABILITY CONTROL POPS UP.

NHTSA ODI #11112755

115,000 miles · Jul 19, 2018
Engine

SECOND COOLANT LEAK IN TWO MONTHS

NHTSA ODI #11112311

68,000 miles · Jul 19, 2018
Unknown Or Other

TIRE MONITOR SYSTEM, I HAVE HAD PROBLEMS WITH THIS SYSTEM EVER SINCE I PURCHASED MY CAR. EVERY ATTEMPT TO FIX IT HAS BEEN UNSUCCESSFUL. WHEN THE DEALERSHIP RESETS IT, IT GOES WONKY AND DISPLAYS INCORRECT INFO ABOUT TIRE PRESSURE AND LOCATION OF TIRE WITH THAT PRESSURE. IT RECENTLY SHOWED THAT ONE OF MY TIRES HAD A NO DISPLAY REA…

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TIRE MONITOR SYSTEM, I HAVE HAD PROBLEMS WITH THIS SYSTEM EVER SINCE I PURCHASED MY CAR. EVERY ATTEMPT TO FIX IT HAS BEEN UNSUCCESSFUL. WHEN THE DEALERSHIP RESETS IT, IT GOES WONKY AND DISPLAYS INCORRECT INFO ABOUT TIRE PRESSURE AND LOCATION OF TIRE WITH THAT PRESSURE. IT RECENTLY SHOWED THAT ONE OF MY TIRES HAD A NO DISPLAY READING AND A "SERVICE TIRE MONITOR SYSTEM" ALERT. AND WHEN I TOOK IT IN FOR SERVICING, THEY TOLD ME ITS NOT COVERED BY ANY WARRENTY (WHICH I HAVE THE EXTENDED WARRENTY). THIS SEEMS TO ME TO BE A SAFETY ISSUE AS IT IS APPARENTLY IMPORTANT TO THE SYSTEM TO DISPLAY IT ON MY SERVICING SCREEN (AND AFFECTS MY GAS MILEAGE THAT AFFECTS MY EMISSIONS)! SO WHY ISN'T IT COVERED BY THE MANUFACTURES WARRENTY? WHY HAVE IT THERE AT ALL THEN!?PERHAPS IT IS A JOB SECURITY THING JUST TO BRING IN REVENUE. ITS B***S*** I THINK!!!

NHTSA ODI #11112282

89,000 miles · Jul 7, 2018
EnginePower Train

MY CHECK ENGINE LIGHT TURNED ON, SO I TOOK IT IN AND THEY SAID THE VALVE COVER NEEDED TO BE REPLACE. THE COST WAS $280.00 TO REPLACE IT. WHEN STARTING THE CAR THERE IS A LOUD CLANKING NOISE. THIS ONLY HAPPENS WHEN STARTING THE CAR. WE THOUGHT REPLACING THE VALVE COVER WOULD CORRECT THIS ISSUE, BUT IT DID NOT. THE CAR STILL HAS…

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MY CHECK ENGINE LIGHT TURNED ON, SO I TOOK IT IN AND THEY SAID THE VALVE COVER NEEDED TO BE REPLACE. THE COST WAS $280.00 TO REPLACE IT. WHEN STARTING THE CAR THERE IS A LOUD CLANKING NOISE. THIS ONLY HAPPENS WHEN STARTING THE CAR. WE THOUGHT REPLACING THE VALVE COVER WOULD CORRECT THIS ISSUE, BUT IT DID NOT. THE CAR STILL HAS A REALLY LOUD CLANKING NOISE. ONCE THE CAR IS MOVING IT DRIVES FINE. (MANUAL SHIFT CAR) HOWEVER OUR FEARS ARE THAT IF SOMETHING BREAKS WHILE DRIVING DOWN THE FREEWAY, THAT IT COULD CAUSE ENGINE LOSS OR WORSE FREEZE IN THE MIDDLE OF CARS DRIVING 75MPH AND CAUSE A SEVER ACCIDENT. CAN Y'ALL PLEASE CHECK INTO THIS AND LET ME KNOW IF THERE HAS BEEN ANY RECALLS WITH THIS ISSUE?

NHTSA ODI #11109966

100,000 miles · Jul 5, 2018
Air Bags

TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAGS ERRONEOUSLY DEPLOYED AFTER DRIVING OVER AN OBJECT IN THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COLUMBIA CHEVROLET, 9750 MONTGOMERY RD., CINCINNATI, OHIO), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE …

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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 65 MPH, THE AIR BAGS ERRONEOUSLY DEPLOYED AFTER DRIVING OVER AN OBJECT IN THE ROAD. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COLUMBIA CHEVROLET, 9750 MONTGOMERY RD., CINCINNATI, OHIO), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #11109628

Official recalls

5

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.