2013 Chevrolet Cruze

I WAS MAKING A RIGHT TURN WHEN THERE WAS A NOISE SIMILAR TO A TIMING BELT FAILURE FROM UNDER THE ENGINE AND THE CAR APPEARED TO LOSE POWER. I PULLED OVER AND LOOKED UNDER THE VEHICLE BUT THERE WAS NO SIGN OF DAMAGE. I RESTARTED THE ENGINE AND PUT IT IN DRIVE AND THE NOISE RECURRED. I DECIDED TO CALL A TOW TRUCK TO TAKE THE CAR TO THE DEALER WE BOUGHT IT FROM IN AUGUST 2013. THE DEALER FOUND A BROKEN/SEPARATED FRONT RIGHT AXLE. THE CAR IS AN AUTOMATIC. THE DEALER REPLACE THE AXLE. I AM WRITING THIS TO REPORT THE INCIDENT AS THE CAR IS VIRTUALLY BRAND NEW. I HAVE NO COMPLAINTS WITH THE DEALER. *TR

DRIVING THE HIGHWAY AT APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT POPS ON, AND THE CAR STARTS MAKING LIGHT NOISES AS IF THE TRANSMISSION IS HAVING PROBLEMS PULLING. UTILIZED THE ONSTAR BUTTON TO REQUEST A DIAGNOSTIC, AND WAS INFORMED THAT THE TRANSMISSION, AND THE DRIVE TRAIN WAS GIVING ERROR CODES. I WAS INSTRUCTED TO GET THE CAR INTO THE DEALER FOR SERVICE WITHIN SEVEN DAYS. VEHICLE WAS TAKEN IN FOR SERVICE THE VERY NEXT MORNING BY 7:45 AM. WAS INFORMED THAT THE WORK TO CORRECT WAS NOT COVERED UNDER THE DRIVE TRAIN/TRANSMISSION WARRANTY, AND BECAUSE OF THE EXISTENCE OF AN INTERNAL BULLETIN THE OUTPUT SPEED SENSOR IN THE TRANSMISSION WAS REPLACED. THE CAR WAS SOLD TO ME WITH A 100,000 MILE TRANSMISSION AND DRIVE-TRAIN WARRANTY. I WAS FORCED TO PAY THE TAXES OF $ 14.09. *TR

STOPPED AT STOP LIGHT ON SLIGHT INCLINE. RELEASED BRAKE PEDAL AND VEHICLE ROLLED BACKWARD, NEARLY STRIKING VEHICLE BEHIND ME. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS NORMAL. EXPERIENCED SAME CONDITIONS ON INCLINE SEVERAL MORE TIMES. TOOK TO DIFFERENT CHEVROLET DEALER AND WAS TOLD THIS WAS NORMAL. CONTACTED GM AND RECEIVED CALL BACK. THEY SPOKE WITH SERVICE MANAGER AND ASKED ME TO TAKE IT BACK IN. I TOOK SERVICE MANAGER WITH ME AND PERFORMED SAME ACTIVITY TWICE. VEHICLE ROLLED BACKWARDS WHILE IN DRIVE AFTER STOPPING ON INCLINE AND RELEASING BRAKE. WHILE ROLLING BACKWARDS THE TRANSMISSION JUMPED AND THE VEHICLE DIED. HAPPENED BOTH TIMES. I TALKED TO GM CORPORATE CUSTOMER SERVICE SEVERAL MORE TIMES. SERVICE MANAGER ASKED ME TO BRING VEHICLE BACK IN TODAY (OCT. 21). I REPORTED SAME STORY AND LEFT VEHICLE AT DEALER. THEY CALLED ME BACK AND SAID EVERYTHING WAS NORMAL. I TALKED TO GM AGAIN AND REPORTED EVERYTHING. CALLED MY AUTO INSURANCE COMPANY AND REPORTED ISSUE. THIS ISSUE CONTINUES TO OCCUR AND I AM FEARFUL THAT THE VEHICLE MAY ROLL BACKWARDS INTO ANOTHER VEHICLE OR A PEDESTRIAN. I CAN ANTICIPATE THIS CONDITION WITH A MANUAL TRANSMISSION AND A CLUTCH, BUT CAN NOT SAFELY HAVE ONE FOOT ON THE BRAKE AND THE OTHER ON THE GAS WITH AN AUTOMATIC TRANSMISSION. *TR

WHILE STOPPED AT A RED LIGHT, I KEPT FEELING THE VEHICLE SURGE AS IF IT WERE TRYING TO DRIVE FORWARD EVEN THOUGH I HAD MY FOOT ON THE BRAKE PEDAL. THE SURGE GOT TO THE POINT WHERE I HAD TO PUT THE CAR IN NEUTRAL JUST TO STOP IT. WHEN I PUT THE CAR BACK IN DRIVE WITH MY FOOT STILL ON THE BRAKES, THE VEHICLE SURGED FORWARD AND ALMOST HIT THE CAR IN FRONT OF ME. THIS SURGE WAS HAPPENING ON AND OFF BUT I HAVE STARTED TO NOTICE IT HAPPENING MORE OFTEN NOW.

I DECIDED TO TRADE IN MY MALIBU AND LEASE A 2013 CRUZE FROM GLOBAL CHEVROLET, RT.22, NORTH PLAINFIELD, NJ. IN MARCH OF 2013. I BEGAN NOTICING THE PROBLEM WITHIN A FEW WEEKS. IN STOP AND GO TRAFFIC, THE CAR LUNGES FORWARD AS YOU ARE SWITCHING FROM THE BRAKE TO THE ACCELERATOR. WHILE BRAKING, THE BRAKES SEEM TO FREEZE UP AND THE CAR KEEPS ROLLING, AT TIMES 20 FEET BEFORE STOPPING. I HAD THE CAR INSPECTED BY THE DEALERSHIP AND THEY TEST DROVE THE VEHICLE AND SAID THERE WAS NOTHING WRONG; "NEW TECHNOLOGY, COMPUTERS, DOWNSHIFTING" IS HOW THEY EXPLAINED IT. I KEEP A LOG IN MY CAR TO RECORD EACH TIME THIS OCCURS, AS IT DOES NOT HAPPEN EVERY DAY. HOWEVER, IT HAPPENS ENOUGH THAT I AM CONCERNED THAT EVENTUALLY THIS SITUATION WILL CAUSE AN ACCIDENT AND SERIOUS INJURY. IT WOULDN'T SURPRISE ME THAT IN THE NEAR FUTURE THERE WILL BE A RECALL REGARDING THIS PROBLEM OR I SINCERELY HOPE THERE WILL BE. *TR

I PURCHASED A 2013 CHEVY CRUZE ON MAY 13, 2013 TEST DROVE THE CAR AND BRAKES WENT TO THE FLOOR. SALESPERSON REFERRED IT TO THE MECHANIC. I DIDN'T EVEN MAKE IT OFF THE CAR LOT. HE SAID HE BLED THE BRAKES AND ALL IS WELL...STILL HAD TROUBLE WITH THE BRAKES AFTER I WAS AT A STOP SIGN AND MY CAR LUNGES FORWARD. I PRESSED ON BRAKES HARDER TO STOP. TOOK CAR BACK ON THE 28TH AND TOLD MECHANIC WHAT HAPPENED AND HE AGAIN CHECKED THE CAR OUT AND SAID HE COULD NOT FIND ANYTHING WRONG WITH THE CAR. HE SAID HE TESTED ANOTHER NEW MODEL AND SAID HE HAD NO PROBLEMS WITH THAT CAR. THESE MECHANICS ARE IGNORING ANY CONCERN BUYERS HAVE... PUTTING OUR LIVES AND FAMILY MEMBERS IN DANGER. THE ABOVE INCIDENT HAS HAPPENED AGAIN ON OCCASION AND THE FACT THAT THESE MECHANICS TALK DOWN TO YOU AND MAKE YOU FEEL "PLAIN STUPID" HAS PROMPT ME TO INITIATE THIS COMPLAINT IN HOPES SOMETHING GETS DONE. *TR

WHEN THE VEHICLE IS IN DRIVE AND STOPPED EITHER AT A RED LIGHT OR STOPPING TO MAKE A TURN THE VEHICLE FEELS LIKE IT'S MOVING FORWARD (LUNGING FORWARD) THIS OCCURS WHEN THE BREAK IS COMPLETELY PRESSED DOWN AND THE CAR IS IN DRIVE. THE RPM GAGE WILL FLICKER UP AND DOWN AS THIS IS OCCURRING. I HAVE TAKING IT TO THE DEALER SHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH MY CAR. I FEEL THIS CAR IS UNSAFE TO DRIVE BECAUSE IT MIGHT CAUSE AN ACCIDENT ONE DAY. WHEN IT DOES THIS AND IM STOPPED AT A RED LIGHT I WILL HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO GET IT TO STOP DOING THIS. IT DOESN'T HAPPEN ALL THE TIME WHEN IM DRIVING BUT IT'S OCCURRING MORE COMMONLY. *TR

BEST WAY TO DESCRIBE WHAT HAPPENED WAS WHEN I WAS SITTING AT THE STOP SIGN BEHIND SOMEONE, WITH FOOT ON THE BRAKE PEDAL, MY CAR WENT FORWARD ABOUT A FOOT OR SO, NO GAS ACCELERATION FROM MYSELF, I DON'T KNOW IF THE GAS WAS AUTO CONTROLLED, BUT I FELT LIKE I WASN'T PUSHING ON THE BRAKE ENOUGH EVEN THOUGH I WAS, I DID SOME INVESTIGATING AND I READ ONLINE THAT OTHER PEOPLE HAVE BEEN HAVING SIMILAR ISSUES WITH THEIR 2013 CHEVY CRUZE. *TR