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2013 Chevrolet Cruze

Owner reports · Recalls · Investigations

More warning signs than most Cruze years

Owner complaints for the 2013 Chevrolet Cruze are substantially higher than the model-year median of 250.

About this comparison →

When problems were reported

Mileage at the reported incident

417 reports with mileage · 169 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 211 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 121 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 112 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

54 crash reports8 fire reports25 injury reports

Electronic Stability Control (esc) complaints

62 reports
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104,000 miles · Aug 30, 2017
Electronic Stability Control (esc)Power Train

IN PARK AT RANDOM TIMES THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHT WILL COME ON. THE CAR IS REAL SLUGGISH AT TAKE OF, I CAN NOT LEAVE A STOP SIGN WITH A CAR ANY LESS THAN 40-50 CAR LINKS AWAY WITHOUT FEAR OF GETTING HIT. WHEN THE SPEED FINALLY STARTS TO PICK UP IT SHIFTS ROUGH AT TIMES. THE CAR ALSO FEELS LIKE IT…

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IN PARK AT RANDOM TIMES THE SERVICE TRACTION CONTROL AND SERVICE STABILITRAK LIGHT WILL COME ON. THE CAR IS REAL SLUGGISH AT TAKE OF, I CAN NOT LEAVE A STOP SIGN WITH A CAR ANY LESS THAN 40-50 CAR LINKS AWAY WITHOUT FEAR OF GETTING HIT. WHEN THE SPEED FINALLY STARTS TO PICK UP IT SHIFTS ROUGH AT TIMES. THE CAR ALSO FEELS LIKE IT IS JUMPING WHEN IN DRIVE AND HOLDING THE BRAKE.

NHTSA ODI #11020703

Mileage unknown · Aug 10, 2017
Electronic Stability Control (esc)EnginePower Train

I HAVE TAKEN MY CAR IN WITH THE CHECK ENGINE LIGHT. THEY SAID IT WAS DUE TO A OIL CAP. I CALLED AND THEY INFORMED ME THAT THEY COULD NOT FIND ANYTHING WRONG. SINCE THEN THE ENGINE LIGHT HAS BEEN ON AND OFF AND NOW THE TRACTION CONTROL LIGHT IS ON AND THE ENGINE REVS VERY HIGH.

NHTSA ODI #11014224

Mileage unknown · Aug 7, 2017
Electronic Stability Control (esc)Steering

MY CHEVY CRUZE STABILITY TRACK CONTROL SYSTEM MALFUNCTIONS AND MY CAR LOSES POWER AND I LOSE STEERING CONTROL AND MUST PULL OVER ON THE FREEWAY. IT HAS HAPPENED 5 TIMES. PLUS MY STEREO GOES OUT. MY CHEVY DEALER SAID IT IS NOT COVERED BECAUSE MY WARRANTY HAS EXPIRED. MUST PAY OVER $400 TO REPAIR THE FAULTY INDICATOR. THIS …

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MY CHEVY CRUZE STABILITY TRACK CONTROL SYSTEM MALFUNCTIONS AND MY CAR LOSES POWER AND I LOSE STEERING CONTROL AND MUST PULL OVER ON THE FREEWAY. IT HAS HAPPENED 5 TIMES. PLUS MY STEREO GOES OUT. MY CHEVY DEALER SAID IT IS NOT COVERED BECAUSE MY WARRANTY HAS EXPIRED. MUST PAY OVER $400 TO REPAIR THE FAULTY INDICATOR. THIS IS A HUGE SAFETY PROBLEM BECAUSE IT CAN HAPPEN WHEN I AM ON THE FREEWAY GOING 65 MPH AND MY CAR DECELERATES DOWN TO 40 MPH AND I COULD CRASH? IT HAS HAPPENED TWICE ON THE FREEWAY AND THREE TIMES ON THE CITY STREET.

NHTSA ODI #11013427

200 miles · Jul 10, 2017
Electrical SystemElectronic Stability Control (esc)Service Brakes

SINCE PURCHASING MY CAR IT HAS DONE STRANGE THINGS WITH WHAT I THOUGHT WAS THE BREAKS. WHEN STOPPING AT A LIGHT ETC.. THE CAR WILL JUMP FORWARD.. SOMETIMES ONLY ONCE AND OTHERS IT DOES IT OVER AND OVER UNTIL I ACCELERATE AGAIN. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT. DAVID MAUS IN SANDFORD FL. THE SERVICE TECH TOOK A R…

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SINCE PURCHASING MY CAR IT HAS DONE STRANGE THINGS WITH WHAT I THOUGHT WAS THE BREAKS. WHEN STOPPING AT A LIGHT ETC.. THE CAR WILL JUMP FORWARD.. SOMETIMES ONLY ONCE AND OTHERS IT DOES IT OVER AND OVER UNTIL I ACCELERATE AGAIN. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT. DAVID MAUS IN SANDFORD FL. THE SERVICE TECH TOOK A RIDE WITH ME.. HE STATED THAT HE'S HEARD THIS FROM OTHER CHEVY CRUZE OWNERS AND IT'S JUST WHAT THESE CARS DO. IT DID DEMONSTRATE THE JUMPING, THRUSTING FORWARD WHILE THE SERVICE TECH WAS DRIVING. I WAS NOT HAPPY WITH THIS ANSWER BUT BELIEVED HE KNEW WHAT HE WAS TALKING ABOUT. YESTERDAY I GET IN MY CAR AND IT WILL HARDLY GO. THE SERVICE STABILTACK LIGHT WAS ON. THEN EVERY LIGHT ON THE DASH CAME ON. OBVIOUSLY I UNDERSTAND THINGS GO BAD ON CARS AS IT'S 4 YEARS OLD. BUT AFTER READING HUNDREDS OF THESE COMPLAINTS ONLINE I BELIEVE THIS IS A PROBLEM WITH THESE CARS THAT CAN BE DANGEROUS. AND IT'S UNBELIEVABLE TO ME THAT THERE IS NO RECALL AFTER ALL THE REPORTS AND COMPLAINTS. WHEN IT JUMPS HOPS THRUST FORWARD YOU NEVER KNOW IF IT'S GOING TO BE A LITTLE OR A LOT. THIS PROBLEM HAS BEEN ONGOING WITH NO HELP FROM THE CERTIFIED MECHANICS. I PUT THE DATE AS 2013 BECAUSE AS I SAID IT'S BEEN ON GOING AND NOW IT'S COMPLETELY BROKEN. WHICH COULD HAVE BEEN PREVENTED HAD THE MECHANICS HELPED ME IN 2013

NHTSA ODI #11003990

Mileage unknown · Jun 16, 2017
Electrical SystemElectronic Stability Control (esc)Steering

WHILE DRIVING, POWER STEERING LOCKED UP, CAR TURNED OFF AND THEN BACK ON. THE RADIO TURNED OFF AND THEN BACK ON AND CLOSE DRIVER WINDOW LIT UP. THIS HAS HAPPENED ON 4 DIFFERENT OCCASIONS NOW. STEERING LOCKED UP WHILE ON I-95. RADIO ON AND OFF WHILE TURNING ONTO HIGHWAY AND WINDOW MESSAGE WHILE CAR WAS STATIONARY.

NHTSA ODI #10995650

Mileage unknown · May 21, 2017
Electrical SystemElectronic Stability Control (esc)Steering

WHILE DRIVING TO WORK ON THE HIGHWAY MY RADIO WILL TURN OFF AND ON MULTIPLE TIMES AND MY STABILITY CONTROL WILL TURN OFF AND IT WILL BE HARD TO TURN THE VEHICAL. A WARNING COMES ON THE INFORMATION SCREEN SAYING CHECK STABILITY CONTROL AND ALSO CHECK POWER STEERING. IT HAS HAPPENED MULTIPLE TIMES IT HAVE HAPPENED TODAY AS WELL AS…

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WHILE DRIVING TO WORK ON THE HIGHWAY MY RADIO WILL TURN OFF AND ON MULTIPLE TIMES AND MY STABILITY CONTROL WILL TURN OFF AND IT WILL BE HARD TO TURN THE VEHICAL. A WARNING COMES ON THE INFORMATION SCREEN SAYING CHECK STABILITY CONTROL AND ALSO CHECK POWER STEERING. IT HAS HAPPENED MULTIPLE TIMES IT HAVE HAPPENED TODAY AS WELL AS I WAS DRIVING ON THE FEEDER

NHTSA ODI #10990769

57,450 miles · May 9, 2017
Electronic Stability Control (esc)Steering

WHILE DRIVING ON THE HIGHWAY STEERING LOCKED UP. TWO DAY AFTER POWER STEERING LIGHT AND STABILLTRAK LIGHTS WERE ON

NHTSA ODI #10984554

Mileage unknown · Mar 28, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control

3/22 -- ON MY WAY TO WORK (A BRIEF 5-MILE DRIVE), THE 'CHECK ENGINE' LIGHT CAME ON AND A WARNING ABOUT THE STABILITRAK SYSTEM APPEARED ON MY DASHBOARD DISPLAY SCREEN. THE ENGINE POWER WAS AUTOMATICALLY REDUCED, AND MY CAR WOULD NOT GO BEYOND 25-30 MILES PER HOUR. FORTUNATELY, I HAD EXITED THE HIGHWAY AND HAD JUST TURNED LEFT ONT…

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3/22 -- ON MY WAY TO WORK (A BRIEF 5-MILE DRIVE), THE 'CHECK ENGINE' LIGHT CAME ON AND A WARNING ABOUT THE STABILITRAK SYSTEM APPEARED ON MY DASHBOARD DISPLAY SCREEN. THE ENGINE POWER WAS AUTOMATICALLY REDUCED, AND MY CAR WOULD NOT GO BEYOND 25-30 MILES PER HOUR. FORTUNATELY, I HAD EXITED THE HIGHWAY AND HAD JUST TURNED LEFT ONTO A SURFACE STREET. AT THE TIME, IT WAS RAINING, BUT NOT HEAVILY. THIS WAS THE FIRST TIME THAT I HAD STARTED MY CAR THAT DAY, SO THE ENGINE WAS FRESH. I WAS ABLE TO MAKE IT TO WORK; HOWEVER, WHEN I LEFT WORK A COUPLE OF HOURS LATER, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE STILL DISPLAYED. I DROVE STRAIGHT HOME. 3/23 -- WHEN I STARTED MY CAR, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE STILL DISPLAYED. I RAN A COUPLE OF ERRANDS AROUND TOWN, AND NOTHING CHANGED. I DECIDED TO 'REST' MY CAR FOR A DAY OR TWO WHILE I RESEARCHED THE SITUATION AND FIGURED OUT A PLAN. 3/25 -- WHEN I STARTED MY CAR, THE CHECK ENGINE LIGHT WAS STILL ON, BUT THE STABILITRAK WARNING WAS GONE (I.E., MY DASHBOARD DISPLAY APPEARED AS IT NORMALLY WOULD, EXCEPT FOR THE 'CHECK ENGINE' LIGHT). AFTER I HAD DRIVEN MY CAR TO MAKE A COUPLE OF STOPS AROUND TOWN, THE STABILITRAK LIGHT CAME BACK ON. 3/26 -- THERE WERE NO WARNING LIGHTS DISPLAYED AT ALL WHEN I STARTED MY CAR; I WAS ABLE TO DRIVE MY CAR AROUND TOWN DURING THE MORNING WITH NO WARNING LIGHTS COMING BACK ON. 3/27 -- WHEN I DROVE TO WORK, THE 'CHECK ENGINE' LIGHT AND STABILITRAK WARNING WERE NOT ON WHEN I STARTED MY CAR; HOWEVER, THEY DID CAME BACK ON JUST AS I ARRIVED AT WORK (ABOUT 5 MINUTES AFTER I HAD STARTED MY CAR). FOR SAFETY REASONS, REGARDLESS OF WHETHER THE WARNING LIGHTS ARE DISPLAYED OR NOT, I HAVE TAKEN CARE TO DRIVE ONLY WHEN I ABSOLUTELY NEED TO, ONLY ON SURFACE STREETS, AND WITH MY SPEED AT OR BELOW 25 MPH. THIS IS OBVIOUSLY NOT SUSTAINABLE LONG-TERM.

NHTSA ODI #10968978

2 miles · Mar 6, 2017
Electronic Stability Control (esc)EngineVehicle Speed Control

I HAVE TWO COMPLAINTS ON MY VEHICLE, 1.SEVERAL TIMES THE VEHICLE WENT INTO A LOSS OF ENGINE POWER MODE WHERE IT WAS IN AN IDLE POSITION WITH NO ABILITY TO ACCELERATE, THE DISPLAY SHOWED LOSS OF ENGINE POWER, NO STABILTRACK AND CHECK ENGINE LIGHT. THE VEHICLE WOULD TRANSITION TO A LOSS OF POWER MODE ON THE MAIN ROAD, I HAD TO TUR…

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I HAVE TWO COMPLAINTS ON MY VEHICLE, 1.SEVERAL TIMES THE VEHICLE WENT INTO A LOSS OF ENGINE POWER MODE WHERE IT WAS IN AN IDLE POSITION WITH NO ABILITY TO ACCELERATE, THE DISPLAY SHOWED LOSS OF ENGINE POWER, NO STABILTRACK AND CHECK ENGINE LIGHT. THE VEHICLE WOULD TRANSITION TO A LOSS OF POWER MODE ON THE MAIN ROAD, I HAD TO TURN THE ENGINE OFF, WAIT ABOUT 60 SECONDS AND RESTART, MY POWER WAS RESTORED, THIS HAPPENED ON 3 OCCASIONS. 2. THE SECOND COMPLAINT IS REGARDING THE LOW COOLANT LEVEL, I BROUGHT THE VEHICLE TO A CERTIFIED DEALER AND THEY PUT THE COOLANT SYSTEM UNDER PRESSURE AND DETECTED NO LEAK, THEY ADDED COOLANT SINCE IT WAS VERY LOW AND ASKED ME TO LEAVE THE CAR WITH THEM FOR A DAY OR TWO AND SUGGESTED IT MAY BE THE RADIATOR. I REFUSED AND ASKED THEM TO ADD A DYE TO THE SYSTEM THAT WOULD INDICATE THE LEAK PATH AND I WOULD RETURN THE NEXT DAY, THEY REFUSED.

NHTSA ODI #10958749

Mileage unknown · Feb 19, 2017
Electrical SystemElectronic Stability Control (esc)

WHILE DRIVING RADIO CUTS IN AND OUT FOR 5-10 SECONDS, THE INFOTAINMENT SCREEN GOES BLANK, THE SERVICE STABILITRAK LIGHT FLASHES, OTHER WARNING LIGHTS FLASH, AND YOU HAVE TO RAISE THE DRIVER'S WINDOW DOWN AND BACK UP FOR THE INFORMATION SCREEN TO SHOW YOUR SPEED AND MILEAGE WHEN STARTING THE CAR. APPARENTLY THIS IS A COMMON PROB…

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WHILE DRIVING RADIO CUTS IN AND OUT FOR 5-10 SECONDS, THE INFOTAINMENT SCREEN GOES BLANK, THE SERVICE STABILITRAK LIGHT FLASHES, OTHER WARNING LIGHTS FLASH, AND YOU HAVE TO RAISE THE DRIVER'S WINDOW DOWN AND BACK UP FOR THE INFORMATION SCREEN TO SHOW YOUR SPEED AND MILEAGE WHEN STARTING THE CAR. APPARENTLY THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND ITS ASHAMED THAT GM HAS NOT RECALLED THIS VEHICLE TO FIX THESE ISSUES. HOPEFULLY THEY WILL SOON BEFORE SOMETHING AWFUL HAPPENS TO INNOCENT PEOPLE. BOUGHT THE CAR USED FROM A CAR DEALERSHIP AT A GOOD DEAL, GUESS I KNOW WHY NOW.

NHTSA ODI #10955500

Official recalls

5

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

14V372000 · Air Bags

Jun 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

14V151000 · Power Train:axle Assembly:axle Shaft

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

13V452000 · Power Train:axle Assembly:axle Shaft

Sep 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence & remedy

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.