NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
62 reportsClear category filter120,000 miles · Oct 21, 2020
Electronic Stability Control (esc)EnginePower Train
MY CAR KEPT SAYING "AC OFF DUE TO HIGH ENGINE HEAT" EVEN THOUGH MY CAR WAS NOT READING HOT WHILE DRIVING DOWN THE ROAD. THEN THE CAR WOULD START SMOKING AND BLOW A HOSE AND LIQUID WOULD BE EVERYWHERE. I HAD A BRAND NEW THERMOSTATE PUT IN AND IT STILL DOES THE SAME THING. ALSO A PREVIOUS RECALL ABOUT HOW THE TIRE COULD SEPRATE "…
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MY CAR KEPT SAYING "AC OFF DUE TO HIGH ENGINE HEAT" EVEN THOUGH MY CAR WAS NOT READING HOT WHILE DRIVING DOWN THE ROAD. THEN THE CAR WOULD START SMOKING AND BLOW A HOSE AND LIQUID WOULD BE EVERYWHERE. I HAD A BRAND NEW THERMOSTATE PUT IN AND IT STILL DOES THE SAME THING. ALSO A PREVIOUS RECALL ABOUT HOW THE TIRE COULD SEPRATE "TIRE ROD" IS STILL DOING IT AGAIN. I HAD 3 TRANSAXLE SEALS AND A TRANSMISSION SEAL, A MOTOR BLOWER FOR THE A.C ALL REPLACED WITHIN THE FIRST YEAR (STILL UNDER WARRENTY) OF OWNING THIS CAR. THE STABILITY TRACK WILL SHOW UP ON THE SCREEN. BUT I'M TIRED OF WORRYING WHEN MY CAR WILL WANT TO JUST RANDOMLY BLOW HOSES AND START SMOKING AND LEAVE ME STRANDED ON THE SIDE OF THE ROAD! I BOUGHT A CHEAP CAR TO GET ME TO WORK AND MY CRUZE IS SITTING!!
NHTSA ODI #11365663
103,000 miles · Sep 21, 2020
Electronic Stability Control (esc)EngineFuel/propulsion System
WHILE MY SON WAS DRIVING THE CAR ON THE HIGHWAY THE ENGINE STARTED TO SMOKE. HE PULLED OVER AND TURNED OFF THE CAR. HE WAITED 10 MINTUES AND STARTED THE CAR TO HEAD BACK HOME. WHEN HE ARRIVED HOME LIQUID WAS LEAKING OUT THE CAR AND THE CAR HAD SMOKE COMING FROM THE ENGINE. AT THIS TIME THE CHECK ENGINE LIGHT WAS ON. GM HAD SENT …
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WHILE MY SON WAS DRIVING THE CAR ON THE HIGHWAY THE ENGINE STARTED TO SMOKE. HE PULLED OVER AND TURNED OFF THE CAR. HE WAITED 10 MINTUES AND STARTED THE CAR TO HEAD BACK HOME. WHEN HE ARRIVED HOME LIQUID WAS LEAKING OUT THE CAR AND THE CAR HAD SMOKE COMING FROM THE ENGINE. AT THIS TIME THE CHECK ENGINE LIGHT WAS ON. GM HAD SENT A RECALL NOTICE IN THE MAIL (N202299080), A COUPLE OF DAYS PRIOR. I CALLED THEM ON MONDAY AND THEY TOLD ME TO TAKE IT TO A DEALER. I CALLED THE LOCAL CHEVY DEALER AND TOLD THEM ABOUT THE RECALL NOTICE. HE TOLD ME TO BRING IT IN. I CALLED A TOW TRUCK DRIVER AND LEFT THE CAR AT THE CHEVY DEALER. ATER THEY HAD THE CAR FOR TWO WEEKS, THEY EXPLAINED THAT IT WILL BE $2000 TO FIX THE VEHICLE, EVEN THOUGH THERE ARE CURRENTLY 4 RECALLS ON THE VEHICLE. I CALLED GM SEVERAL TIMES TO ASK HOW ARE THEY GOING TO RECTIFY THIS, WITH NO CALL-BACK. THE VEHICLE IS STILL AT THE CHEVY DEALERSHIP.
NHTSA ODI #11360321
Mileage unknown · Sep 20, 2020
Electrical SystemElectronic Stability Control (esc)
STABILITRAK AND BRAKE MALFUNCTION
NHTSA ODI #11360111
100,000 miles · Sep 10, 2020
Electronic Stability Control (esc)
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE AND SHAKE ABNORMALLY. DURING THE FAILURE, THE STABILI-TRAC AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NO…
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TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO VIBRATE AND SHAKE ABNORMALLY. DURING THE FAILURE, THE STABILI-TRAC AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11354235
103,495 miles · Aug 11, 2020
Electronic Stability Control (esc)Engine
THE STABILITY CONTROL GOES OFF DUE TO A AIR LEAK IN THE AIR VALVE CAUSING LOSE OF STEERING POWER WHICH HAS OCCURED WHILE DRIVING THE STEERING WHEEL BECOMES IMPOSSIBLE TO STEER WHEN THIS HAPPENS
NHTSA ODI #11348535
135,797 miles · Jul 30, 2020
Electronic Stability Control (esc)Engine
THE CAR WAS IN MOTION ON A HIGHWAY. WHEN ACCELERATING THE CAR SPUTTERED A BIT THEN THE CHECK ENGINE LIGHT STARTED TO BLINK AND TRACTION LIGHT CAME ON. ALSO MADE A CERTAIN WHINING NOISE. A MESSAGE POPPED UP STATING STABILITRAK SERVICE.
NHTSA ODI #11342413
Mileage unknown · Jun 24, 2020
Electronic Stability Control (esc)
I HAVE BEEN HAVING ISSUES WITH MY TURBO CHARGE SYSTEM(S) FOR A COUPLE YEARS. I HAVE BROUGHT MY VEHICLE TO BE SERVICED SEVERAL TIMES AND THOUSANDS OF DOLLARS LATER I'M STILL HAVING THE SAME ISSUE. MY ENGINE LIGHT COMES OFF AND ON SO I HAD TO WAIT UNTIL THE HE LIGHT WAS ON FOR A DIAGNOSIS. I WAS THEN TOLD I NEEDED TO REPLACE MY…
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I HAVE BEEN HAVING ISSUES WITH MY TURBO CHARGE SYSTEM(S) FOR A COUPLE YEARS. I HAVE BROUGHT MY VEHICLE TO BE SERVICED SEVERAL TIMES AND THOUSANDS OF DOLLARS LATER I'M STILL HAVING THE SAME ISSUE. MY ENGINE LIGHT COMES OFF AND ON SO I HAD TO WAIT UNTIL THE HE LIGHT WAS ON FOR A DIAGNOSIS. I WAS THEN TOLD I NEEDED TO REPLACE MY TURBO BOOST SYSTEM. I HEN ASKED ABOUT THE PREVIOUS REPAIR TO MY TURBO SYSTEM I WAS TOLD THERE WAS MORE THAN ONE. THEN A STABILITRAK/ TRACTION POPS UP PERIODICALLY. ON JUNE 22, MY CAR WOULD NOT START, I COULD NOT REMOVE THE KEY FROM THE IGNITION. THINKING IT WAS THE BATTERY, I GOT A JUMP AND PROCEEDED ON MY WAY. WHEN I WAS LEAVING MY DESTINATION, TO HAD TO JUMP START MY CAR AGAIN. THE ENGINE LIGHT ISN'T ON CURRENTLY , SO I AM UNABLE TO GET ANOTHER DIAGNOSIS. THIS HAS BEEN THE WORSE EXPERIENCE OF MY LIFE. I HAVE BEEN IN CONTACT WITH CHEVROLET DIRECTLY OVER THE PAST COUPLE YEARS AND THEY PROVIDED ABSOLUTELY NO RESOLUTION. MY CAR ISN'T GAINING SPEED.. IT SEEMS TO HESITATE OFTEN AND RUNS EVEN WORSE WITH THE AC RUNNING. I WILL NEVER PURCHASE ANOTHER CHEVY PRODUCT NOR WILL I RECOMMEND THIS MAKE. CHEVY NEED TO MAKE THIS RIGHT. THESE CARS ARE PROVING TO BE DEFECTIVE AND THEY ARE PROVING THEY COULD CARELESS. CHEVY RECEIVED A SUBSTANTIAL STIMULUS PACKAGE, MAKE THINGS RIGHT WITH YOUR COMPANY. *TR
NHTSA ODI #11330496
110,000 miles · Jun 18, 2020
Electronic Stability Control (esc)EnginePower Train
THIS ISSUE HAS BEEN ONGOING SINCE LAST YEAR. I HAVE BEEN GETTING MESSAGES ON MY DASH WITH ERRORS SUCH AS SERVICE TRACTION CONTROL/SERVICE STABILITRAK. THE CAR SLOWS DOWN TO 5 SPEED AND IT STALLS /JERK WHEN DRIVING. THIS IS NOT SAFE AND I ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. THIS VEHICLE IS NOT SAFE. TOOK MY CAR TO THE DEAL…
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THIS ISSUE HAS BEEN ONGOING SINCE LAST YEAR. I HAVE BEEN GETTING MESSAGES ON MY DASH WITH ERRORS SUCH AS SERVICE TRACTION CONTROL/SERVICE STABILITRAK. THE CAR SLOWS DOWN TO 5 SPEED AND IT STALLS /JERK WHEN DRIVING. THIS IS NOT SAFE AND I ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. THIS VEHICLE IS NOT SAFE. TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSIS CHECK AND WAS TOLD NOTHING SHOWED UP BUT A LOW BATTERY. I GOT THAT FIXED AND THE CAR IS STILL HAVING THE SAME ISSUE. WHEN DRIVING ON THE HIGHWAY/STREETS/EXPRESSWAYS WHEN ALL OF A SUDDEN MY CAR DECELERATED AND I GOT THE MESSAGE ENGINE POWER HAS BEEN REDUCED/SERVICE TRACTION CONTROL/SERVICE STABILITRAK AS WELL AS MY CHECK ENGINE LIGHT CAME ON. BECAUSE OF THIS, I WAS FORCED TO PULLOVER WHILE ALMOST BEING HIT BY OTHER VEHICLES. THIS WAS EXTREMELY DANGEROUS AND SCARY FOR ME BECAUSE I HAVE NO IDEA WHAT HAPPENED AND IT COULD HAVE COST ME MY LIFE, AS WELL AS OTHERS. I HAVE TAKEN THE VEHICLE TO CHEVY AND FIRESTONE AUTO COMPLETE AND NO ONE KNOWS WHY THIS IS HAPPENING. *TR
NHTSA ODI #11329542
Mileage unknown · Jun 9, 2020
Electrical SystemElectronic Stability Control (esc)Engine
I HAVE TAKEN THE CAR MULTIPLE TIMES TO GET IT FIXED. AS I AM DRIVING THE CAR THE RADIO TURNS OFF. THEN THE ENGINE ITSELF TURNS OFF. NOT ONLY THAT, AS I AM DRIVING IT THE STEERING WHEEL STOPS WORKING AND THE CAR COMPLETELY SHUTS OFF. I HAVE SPENT OVER 7,000 DOLLARS IN REPAIRS AND I CAN NO LONGER AFFORD FOR REPAIRS. NO ONE SEEMS T…
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I HAVE TAKEN THE CAR MULTIPLE TIMES TO GET IT FIXED. AS I AM DRIVING THE CAR THE RADIO TURNS OFF. THEN THE ENGINE ITSELF TURNS OFF. NOT ONLY THAT, AS I AM DRIVING IT THE STEERING WHEEL STOPS WORKING AND THE CAR COMPLETELY SHUTS OFF. I HAVE SPENT OVER 7,000 DOLLARS IN REPAIRS AND I CAN NO LONGER AFFORD FOR REPAIRS. NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. I WOULD REALLY LIKE TO OPEN AN INVESTIGATION ON THIS CAR AS MY LIFE SEEMS TO BE THREATENED AND NO ONE CAN TELL ME WHY THE CAR GOES ON AND OFF WHILE IN DRIVE. I ALMOST GOT IN A MAJOR HIGHWAY ACCIDENT BECAUSE IT TURNED OFF WHILE I WAS DRIVING 60 MILES PER HOUR ON A BUSY HIGHWAY. PLEASE LOOK INTO THIS PROBLEM AND HELP ME GET BACK TO A NORMAL CAR. THIS HAS BEEN HAPPENING FOR ALMOST A 2 YEARS NOW. *TR
NHTSA ODI #11328051
140,000 miles · Jun 9, 2020
Electrical SystemElectronic Stability Control (esc)Engine
I HAVE HAD NOTHING BUT ISSUES WITH THE CAR SINCE I'VE HAD IT AND FIXED EVERYTHING THAT WAS WRONG WITH IT THE PALM CHEVROLET DEALERSHIP THAT SAID WAS WRONG WITH IT AND YET NOTHING HAS BEEN RESOLVED MY STABILITRAK CONTROL SERVICE SYSTEM LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AS THEY ARE FLASHING. I'M HAVING A VERY HARD T…
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I HAVE HAD NOTHING BUT ISSUES WITH THE CAR SINCE I'VE HAD IT AND FIXED EVERYTHING THAT WAS WRONG WITH IT THE PALM CHEVROLET DEALERSHIP THAT SAID WAS WRONG WITH IT AND YET NOTHING HAS BEEN RESOLVED MY STABILITRAK CONTROL SERVICE SYSTEM LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AS THEY ARE FLASHING. I'M HAVING A VERY HARD TIME GETTING TRACTION I HAVE A 1 YEAR OLD DAUGHTER AND I DON'T FEEL THAT THIS CAR IS SAFE FOR HER. I WANT THIS ISSUE LOOKED INTO I HAVE SPENT MONEY THAT I DON'T HAVE TO JUST TRY TO RESOLVE THE PROBLEM AND YET IT'S NOT FIXED. *TR
NHTSA ODI #11328021
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Jun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Sep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
Consequence & remedy
Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗