NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
865 reportsMileage unknown · Nov 4, 2015
EngineFire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A STRONG OIL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN OIL LEAK, BUT THE FA…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THERE WAS A STRONG OIL ODOR COMING FROM THE VEHICLE. IN ADDITION, THERE WAS EXCESSIVE SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN OIL LEAK, BUT THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10788266
106,000 miles · Nov 3, 2015
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT STARTED THE VEHICLE AND IT MADE A SPUTTERING NOISE AND BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE CONTACT TURNED THE KEY TO THE OFF POSITION; HOWEVER, THE ENGINE DID NOT POWER …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. AFTER FILLING THE VEHICLE WITH FUEL, THE CONTACT STARTED THE VEHICLE AND IT MADE A SPUTTERING NOISE AND BEGAN TO SHAKE. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE CONTACT TURNED THE KEY TO THE OFF POSITION; HOWEVER, THE ENGINE DID NOT POWER OFF. IT TOOK SEVERAL ATTEMPTS TO POWER THE ENGINE OFF. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND KEPT THE VEHICLE PARKED FOR APPROXIMATELY FIVE MINUTES UNTIL THE SHAKING AND SPUTTERING CEASED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN FUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
NHTSA ODI #10787920
1 miles · Oct 29, 2015
Power Train
WHILE DRIVING THE CAR IT CONTINUOUSLY JERK FORWARD, AND IT SEEMS TO BE GETTING WORSE, THE CAR IS IN MOTION , ON A REGULAR STREET. IT'S UNKNOWN WHY THE CAR IS DOING THIS.
NHTSA ODI #10787046
15,000 miles · Oct 25, 2015
Electrical System
WHILE DRIVING THE ELECTRICAL FUNCTIONS SUCH AS RADIO AND INSTRUMENT PANEL WILL START TO FLASH ON AND OFF WITH THE RADIO DISPLAY REBOOTING AT INTERMITTENT TIMES, AND SOMETIMES CONSTANTLY. POWER HAS ON OCCASION BEEN LOST COMPLETELY WHILE DRIVING. SOMETIMES THE SYMPTOMS ARE ONLY THE RADIO AND CONSOLE BELOW IT LOSING POWER, BUT WHEN…
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WHILE DRIVING THE ELECTRICAL FUNCTIONS SUCH AS RADIO AND INSTRUMENT PANEL WILL START TO FLASH ON AND OFF WITH THE RADIO DISPLAY REBOOTING AT INTERMITTENT TIMES, AND SOMETIMES CONSTANTLY. POWER HAS ON OCCASION BEEN LOST COMPLETELY WHILE DRIVING. SOMETIMES THE SYMPTOMS ARE ONLY THE RADIO AND CONSOLE BELOW IT LOSING POWER, BUT WHEN IT GETS REALLY FREQUENT, A COUPLE OF THE INSTRUMENT WARNING LIGHTS REGARDING ABS AND ANOTHER ONE I CANNOT REMEMBER OFF HAND FLASH, AND THE STABILITRAC WARNING IS DISPLAYING "SERVICE TRACTION CONTROL". THIS CAN LAST FOR 5 MINUTES OR AS LONG AS A DAY OR MORE. I NOTICED ON AT LEAST TWO OCCASIONS, THE PROBLEMS STARTED ON VERY HUMID DAYS AT BOTH EARLY MORNING AND EVENING TIME FRAMES, AND NECESSARILY WHILE DRIVING IN RAIN. WHEN PROBLEM GETS EXTREMELY BAD, I USUALLY PULL OVER SOMEWHERE AND TAKE OFF THE "NEGATIVE" BATTERY CABLE FOR ABOUT 20 SECONDS USING A WRENCH I MUST CARRY IN THE VEHICLE, FORCING THE CONTROL MODULE OF THE VEHICLE TO RESET. THIS TEMPORARILY FIXES THE PROBLEM FOR AN UNDETERMINED AMOUNT OF TIME. THE VEHICLE WAS BROUGHT TO THE CHEVY DEALER AND THEY CLAIMED THEY COULDN'T FIND ANYTHING NOR HAVE THEY EVER HEARD OF THE PROBLEM. THIS PROBLEM OCCURS WHILE VEHICLE IS MOVING OR STATIONERY. THIS PROBLEM ALSO OCCURS ON EXPRESSWAYS OR CITY STREETS. THIS PROBLEM HAS OCCURED IN MULTIPLE STATES(NORTH CAROLINA ALONG THE COAST AND IN CHICAGO AREA. THIS PROBLEM HAS BEEN ONGOING FOR AT LEAST TWO YEARS . THE LAST TIME WAS ON SEPT. 30, 2015. I DO HAVE VIDEOS THAT I CAPTURED WITH MY PHONE BUT IT DOESN'T APPEAR THAT YOUR WEBSITE CAN SUPPORT THEM.
NHTSA ODI #10785834
35,400 miles · Oct 22, 2015
Unknown Or OtherCrash
MY WIFE PULLED INTO MY DAUGHTER'S DRIVEWAY TOOK HER FOOT OFF THE GAS PEDAL AND WAS GOING TO PUT HER FOOT ON THE BRAKE WHEN THE CAR ACCELERATED AND RAN INTO MY DAUGHTER'S SUV, MY WIFE PUT THE CAR IN REVERSE AND WENT TO STEP ON THE GAS PEDAL BUT SHE COULD NOT FEEL IT, SHE LOOK DOWN AND FOUND THE GAS PEDAL AND ABOUT 4 INCHES OF TH…
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MY WIFE PULLED INTO MY DAUGHTER'S DRIVEWAY TOOK HER FOOT OFF THE GAS PEDAL AND WAS GOING TO PUT HER FOOT ON THE BRAKE WHEN THE CAR ACCELERATED AND RAN INTO MY DAUGHTER'S SUV, MY WIFE PUT THE CAR IN REVERSE AND WENT TO STEP ON THE GAS PEDAL BUT SHE COULD NOT FEEL IT, SHE LOOK DOWN AND FOUND THE GAS PEDAL AND ABOUT 4 INCHES OF THE STEM ON THE FLOOR COMPLETELY BROKEN OFF
NHTSA ODI #10785385
59,555 miles · Oct 21, 2015
Visibility/wiper
THE WINDSHIELD WIPER RESERVOIR HOSE HAS COME LOSE AND IS LEAKING 95% OF THE WASHER FLUID INTO THE ENGINE COMPARTMENT AND IS NOT CLEANING THE WINDSHIELD CAUSING IT HARD TO SEE ON PARTIALLY RAINY OR DUSTY DAYS HERE IN TEXAS. NOT TO MENTION I DO NOT KNOW WHAT PROBLEMS COULD BE CAUSED FROM THE EXCESS WASHER FLUID SPRAYING INTO THE E…
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THE WINDSHIELD WIPER RESERVOIR HOSE HAS COME LOSE AND IS LEAKING 95% OF THE WASHER FLUID INTO THE ENGINE COMPARTMENT AND IS NOT CLEANING THE WINDSHIELD CAUSING IT HARD TO SEE ON PARTIALLY RAINY OR DUSTY DAYS HERE IN TEXAS. NOT TO MENTION I DO NOT KNOW WHAT PROBLEMS COULD BE CAUSED FROM THE EXCESS WASHER FLUID SPRAYING INTO THE ENGINE COMPARTMENT. CHEVY WILL NOT COVER THIS UNDER THE EXTENDED WARRANTY.
NHTSA ODI #10784967
50,000 miles · Oct 19, 2015
Engine
TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCC…
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TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCCURRED WHEN THE CAR IS OUTSIDE, NOT IN MY GARAGE. IN RECENT LIGHT OF PEOPLE SUCCUMBING TO CARBON MONOXIDE POISONING DUE TO THIS VERY SITUATION OCCURRING WITH CARS IN CLOSED GARAGES, I WOULD EXPECT A VOLUNTARY OR FORCED RECALL TO REMEDY THIS GM ADMITTED DESIGN DECISION.
NHTSA ODI #10783539
41,000 miles · Oct 19, 2015
Electrical SystemElectronic Stability Control (esc)Steering
DRIVING THE RADIO CUTS IN AND OUT MEANWHILE SERVICE STABILITRAC WARNING COMES ON. DOES THIS AROUND 6-12 TIMES IN A 30 MINUTE DRIVE TO AND FROM WORK. ON A FEW INSTANCES THE VEHICLE LOST ALL POWER WHILE DRIVING. THIS OCCURES ON A DAILY BASIS. THIS HAPPENS WHILE DRIVING AND AT A STAND STILL. ALSO THE CHECK ENGINE LIGHT HAS COM…
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DRIVING THE RADIO CUTS IN AND OUT MEANWHILE SERVICE STABILITRAC WARNING COMES ON. DOES THIS AROUND 6-12 TIMES IN A 30 MINUTE DRIVE TO AND FROM WORK. ON A FEW INSTANCES THE VEHICLE LOST ALL POWER WHILE DRIVING. THIS OCCURES ON A DAILY BASIS. THIS HAPPENS WHILE DRIVING AND AT A STAND STILL. ALSO THE CHECK ENGINE LIGHT HAS COME ON NUMEROUS TIMES. IT IS A P0597 CODE STATING TEMP SENSOR IS INOPERABLE. NON OF THESE ISSUES SHOULD BE GOING ON IN A 2012 WITH LESS THAN 45,000 MILES ON IT.
NHTSA ODI #10783488
37,000 miles · Oct 19, 2015
Electrical System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 37,000.
NHTSA ODI #10783359
Mileage unknown · Oct 13, 2015
Seat BeltsInjury
A SEATBELT GOT WRAPPED AROUND MY 2 YEAR OLDS NECK AND WOULD NOT LOOSEN AND WE HAD TO CUT THE SEATBELT BECAUSE IT WAS CHOKING HER... IT HAPPENED WHEN I WAS DRIVING DOWN THE ROAD AND LUCKILY MY AUNTS HOUSE WAS CLOSE AND I WAS ABLE TO RUN IN THE HOUSE AND GET SCISSORS TO CUT IT OFF HER.
NHTSA ODI #10781844
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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