NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
865 reportsMileage unknown · May 25, 2023
Unknown Or Other
I reported on May 14 2023 incident 11521891 at Geiger Road near USPS building the fact there might be a tracking device on my Chevrolet Cruze or now I believe there is a concerted effort to target me to control information or assets. I am in no legal disputes but some harassers are using their "old style harassing" techniques a…
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I reported on May 14 2023 incident 11521891 at Geiger Road near USPS building the fact there might be a tracking device on my Chevrolet Cruze or now I believe there is a concerted effort to target me to control information or assets. I am in no legal disputes but some harassers are using their "old style harassing" techniques and it has now carried over into the State of Idaho. I notified today the DMV office in the state of Idaho asking how standard license plates are assigned. My move to the state of Idaho was successful -- it was handled by Bekins Northwest and I am looking forward to enjoying this beautiful state. There is harassing signification to the standard license plate assigned to me [XXX], title no [XXX] and I am awaiting my license plates. I have directed a question to the DMV office in the state of Idaho mentioning that this license plate will be brining some further harassment. I can address this in a court of law; it involves Bekins Northwest and a representative who arrives during the initial move estimate. Why was I assigned license place [XXX] here in the state of Idaho? I have spent a great deal of money to move here and it is just another harassing maneuver. I will address this in a court of law should you in the Department of Transportation see a problem with license place [XXX] -- it reminds me of U-Haul trucks out of Reno, Nevada and I did not use a U-Haul truck out of Reno, Nevada. This is targeted victimization and harassment and the individuals who are doing this should be held accountable. It is now involving government employees and government agencies. I have asked the DMV office in the state of Idaho how I was assigned [XXX] as a standard license plate? I await their response and I also mentioned that they should forward to the attorney general in the state of Idaho. It is frustrating when these individuals perpetrating the harassment do not care how much it costs taxpayers individuals when this harassment occurs. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM
NHTSA ODI #11523905
41,000 miles · May 17, 2023
Engine And Engine Cooling
The contact owns a 2012 Chevrolet Cruze. The contact took the vehicle to the local dealer for an oil change and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact stated that he took the vehicle back to the local dealer on May 3, 2023, for another oil change and was informed for a s…
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The contact owns a 2012 Chevrolet Cruze. The contact took the vehicle to the local dealer for an oil change and was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact stated that he took the vehicle back to the local dealer on May 3, 2023, for another oil change and was informed for a second time that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.
NHTSA ODI #11522507
Mileage unknown · May 15, 2023
EngineFuel/propulsion SystemService Brakes
Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo m…
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Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has been fixed; no, they never transferred title/registered vehicle. Now May 2023. Drove it now/then keep it going; MI awful winters. This winter heater went out for 3 days, no blower, no noise, magically started working. Roughly a dozen times when I shut it off, theres noises from front by grille like a ticking, no clue. I've drivien car 5,000 mostly from trip to get it. Dealers never provided the 3 special 10 yr warranties that car had. I found out, they were all expired, nothing I could do. They didn't disclose issues & 3 wks after purchase, accident on Carfax. So much fraud, it is sickening. One of the dealers violated their FTC Orders. Lies & lies, also @3 times stabilization/traction both need repairs then disappears 2 days. Loses power, definitely does not feel turbolike. Issues 7.6.22 & continue
NHTSA ODI #11522176
Mileage unknown · May 14, 2023
Unknown Or Other
I believe there is a GPS tracking device associated with the electrical components of Sirius/Onstar still active in my car. I had my radio removed at a Chevrolet dealership in Raleigh, North Carolina (6/30/2015); because it appeared that this Sirius/radio/onstar component installed by the manufacturer was causing distractions; …
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I believe there is a GPS tracking device associated with the electrical components of Sirius/Onstar still active in my car. I had my radio removed at a Chevrolet dealership in Raleigh, North Carolina (6/30/2015); because it appeared that this Sirius/radio/onstar component installed by the manufacturer was causing distractions; allowing tracking and harassment while living for less than 8 months in Raleigh, North Carolina. There was a continuous buzzing noise that emanated out of my apartment on the first floor of the [XXX] apartment complex and somehow it was connected with some computer equipment I had. I ditched my computer equipment, Microsoft operating system; some other harassing events occurred orchestrated by the blacks in Raleigh; The radio was disconnected at a Raleigh dealership (2015) and the buzzing noise ceased until the last several weeks when I was driving towards the United States postal service Airway Heights post office near one of the only highway islands, Geiger Road, in the Spokane area. I know there are many islands located in the state of Idaho but the state of Washington does not have that many. Geiger road intersection near the United States post office Airway Heights does have an island and this is where an incessant buzzing noise (just like I experienced while living at the [XXX] apartments in Raleigh, N.C.) loudly started to sound. This is somewhat of a sparsely populated area of Washington; however, it was a major distraction while I was driving and there were no other Apple devices on in my car at the time. I had shut off my Apple iPhone, placed it in the trunk of my car next to the spare tire -- the Apple device was shut off). A black man in his old cadillac(maybe Cadillac) arrived behind my car at the post office)I investigated to see if there was a GPS tracking device planted on my car. This activated some type of "black power" working out of Chevrolet, General Motors. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11521891
Mileage unknown · May 13, 2023
Electrical SystemEngineCrash
Value covers leaking oil and I replace it 6 times and it keep leaking
NHTSA ODI #11521869
Mileage unknown · May 10, 2023
Engine
2012 Chevy Cruz turbo failed. Car is available For inspection upon request. The dealer that I had purchased a vehicle from in 2022 was informed that my check engine light had turned on and I checked this at AutoZone that there was still an oil leak as well as an additional issue after they had finished repairing a coolant leak t…
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2012 Chevy Cruz turbo failed. Car is available For inspection upon request. The dealer that I had purchased a vehicle from in 2022 was informed that my check engine light had turned on and I checked this at AutoZone that there was still an oil leak as well as an additional issue after they had finished repairing a coolant leak that caused my vehicle to overheat all before my 30 day warranty ended. He informed me he would get it repaired for me. However, he never returned my calls or texts, since I had let him know on the final 30th day since I had purchased the vehicle. The vehicle has been inspected by a mechanic that has confirmed. The turbo is in fact bad and needs to be replaced. My car broke down while turning right on a busy intersection.
NHTSA ODI #11521449
Mileage unknown · May 3, 2023
Unknown Or Other
UNKNOWN. My 2012 Chevy Cruz sits most of the time in my driveway as I drive a second vehicle. Unbeknownst to me, this vehicle has been completely consumed by mold and upon further research on the internet, i discovered that other GM owners have had similar issues with mold. I have owned other vehicles that have sat for long peri…
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UNKNOWN. My 2012 Chevy Cruz sits most of the time in my driveway as I drive a second vehicle. Unbeknownst to me, this vehicle has been completely consumed by mold and upon further research on the internet, i discovered that other GM owners have had similar issues with mold. I have owned other vehicles that have sat for long periods of time in my driveway and have NEVER had an issue with mold. I don’t know the exact date that this issue started. All I know is that I looked inside the vehicle last week to jump the battery and found it consumed with mold. Based on the comments of other owners, this appears to be a defect with GM vehicles ranging from the Silverado to the Impala and the Cruz. Owners should not be forced to pay to rectify this s horrible issue or to be out of money when told to salvage their cars.
NHTSA ODI #11520255
Mileage unknown · Mar 19, 2023
EngineFuel/propulsion SystemPower Train
Please print off the scanned documents and add them to the complaint form # 11512592. I needed more room to upload 4 more jpeg files to show the history of the problem with the valve cover and PCV valve attached to it. Thank you.
NHTSA ODI #11512594
Mileage unknown · Mar 19, 2023
EngineFuel/propulsion SystemPower Train
Please attache the scans attached to this email to incident/complaint # 11512592. I needed more room to upload my history with this car and the issues with it.
NHTSA ODI #11512593
Mileage unknown · Mar 19, 2023
EngineFuel/propulsion SystemPower Train
I am wondering when GM is gonna admit fault on these Chevy Cruzes? My mechanic father owns one. He's had to replace Valve cover gasket on his 3x. Mine at least 4-5x now. One bad oil change at a dealership almost cost me my engine at Sunfair Chevrolet. They left 2 rings on the oil fuel filter causing it to leak all over my engine…
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I am wondering when GM is gonna admit fault on these Chevy Cruzes? My mechanic father owns one. He's had to replace Valve cover gasket on his 3x. Mine at least 4-5x now. One bad oil change at a dealership almost cost me my engine at Sunfair Chevrolet. They left 2 rings on the oil fuel filter causing it to leak all over my engine compartment which left me roadside the next day after driving it 2 hours the night before back in Aug 2016. So they gave us 10K miles over this incident in case my engine blew. It ran a bit hotter than it did before this incident. I also noticed a burning smell. Enclosed in the scanned documents you will find a letter from Chevrolet discussing a "engine light" coming on and engine coolant leak from the water pump reservoir leading to a drip of coolant onto the engine or onto the ground. Overtime, the loss of coolant will reduce cooling performance and eventually could lead to engine overheating. Well, that isn't the only issue. Look at my scanned documents to see how many times the valve cover has been the issue. Always the engine light coming on and pull codes. A mechanic friend, replaced the valve cover gasket for me before it became a recall to save me$. Engine light came on again in 1 year. The PCV valve was built into the valve cove creating a chronic problem. Leads to a loss of turbo power. The last time manifold had to be repaired, they lifted the valve cover to get to it; leaked oil one day after my husband just replaced it. We assumed that was the issue (again), so instead of taking it in, he replaced the seal before taking it in. Someone please help us. Last fix was Aug. 2023, one day after it was in the shop. over $1200 in repairs I called GM, they told me to take it into the dealership. They focused on an oil leak from oil feed line. 4 days in still wasn't repaired. 1-20-14 I think was first incident of a valve cover issue. This is only 2 years after the car was "NEW". 137K miles on it now. Faithful with oil changes.
NHTSA ODI #11512592
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.