Engine. Review the 268 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

62 crash reports18 fire reports21 injury reports

Unknown Or Other complaints

84 reports

Clear category filter

100,000 miles · Dec 30, 2015

Electrical SystemUnknown Or Other

AC OFF DUE TO HIGH TEMP, THERMOSTAT REPLACED 2014. AC OFF DUE TO HIGH TEMP AGAIN, THERMOSTAT REPLACED MAY 20, 2015.. DEC 27TH, 2015 AC OFF DUE TO HIGH TEMP AGAIN- CAR OVERHEATED IN 10 DEGRE WEATHER. THERMOSTAT BEING REPLACED FOR THE THIRD TIME!! *JS

NHTSA ODI #10817042

35,400 miles · Oct 22, 2015

Unknown Or OtherCrash

MY WIFE PULLED INTO MY DAUGHTER'S DRIVEWAY TOOK HER FOOT OFF THE GAS PEDAL AND WAS GOING TO PUT HER FOOT ON THE BRAKE WHEN THE CAR ACCELERATED AND RAN INTO MY DAUGHTER'S SUV, MY WIFE PUT THE CAR IN REVERSE AND WENT TO STEP ON THE GAS PEDAL BUT SHE COULD NOT FEEL IT, SHE LOOK DOWN AND FOUND THE GAS PEDAL AND ABOUT 4 INCHES OF TH…

Read full complaint

NHTSA ODI #10785385

68,492 miles · Sep 20, 2015

EnginePower TrainUnknown Or Other

Read full complaint

WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPEED IT WAS AS IF I HAD TO PUSH IT TO THE FLOOR JUST TO GET TO 30 MPH. NOW THE MOST RECENT EVENT OCCURRED ON 9/17/15 WHICH IS WHAT'S PROMPTING ME TO FILE THIS COMPLAINT (KEEP IN MIND I'VE ONLY OWNED THE VEHICLE FOR 8 MONTHS, PURCHASED AT 54K MILES CURRENTLY HAS 70.9K) I DROVE TO MY HOUSE APPROX 30 MIN HWY FROM WHERE I WAS I GOT INTO MY CAR THE NEXT MORNING IT DIDN'T START AT ALL. MY BF CHECKED THE BATTERY VOLTAGE & IT WAS TOO DEAD TO TEST, WITH A JUMPER BOX MY CAR TOOK APPROX10 MIN TO EVEN TURN OVER, DURING THE TIME OF ME INSIDE THE CAR ATTEMPTING TO START IT MY STEERING COLUMN LOCKED UP, LIGHTS IN DASH, RADIO SYSTEM, HEADLIGHTS EVERYTHING FLASHING ON AND OFF, KEY WAS STUCK INSIDE IGNITION, A FOUL SMELL & CLICKING NOISE IS COMING FROM ENGINE, & COULDN'T LOCK DOORS ONCE I TURNED CAR OFF IMMEDIATELY. THIS ALL OCCURRED I'D SAY WITHIN A MATTER OF 30 SECONDS AFTER THE CAR TO TURNED OVER. WAS SO FREAKED OUT I DIDN'T TRY TO START AGAIN FOR 2-3 MIN AND ONCE I DID IT STARTED RIGHT UP. WITHIN 72 HRS I HAVE NOW SEEN THE STABILITRAC SERVICE ALERT, THEFT ALERT SYSTEM NEEDS SERVICED, ALONG W/ AIR BAGS, & BATTERY LIGHT FLICKERS ON & OFF. THE CLICKING UNDER MY HOOD HAS CONTINUED, THE ROTTEN EGG SMELL FROM ENGINE COMES & GOES, DASH LIGHTS GO DIM THEN GO BACK TO REGULAR. DROVE TO O'REILLYS, THEY WERE ABLE TO TELL ME I NOW HAVE A BAD ALTERNATOR AS WELL. RECALL 14801 WAS ISSUED FOR REPROGRAM ENGINE CONTROL MODULE, GETTING SERVICED THIS WEEK AT DEALERSHIP BUT COULD THIS POSSIBLY CAUSE ALL THIS?? ESPECIALLY CONSIDERING I DON'T WANT TO BE RESPONSIBLE FOR REPAIRS. HELP

NHTSA ODI #10765351

83,508 miles · Sep 12, 2015

Electrical SystemSteeringUnknown Or Other

Read full complaint

FOR THE WHOLE MONTH THE RED WARNING LIGHTS HAVE BEEN FLASHING, TODAY THE LIGHTS WERE DIMMING AND RADIO WAS GOING ON AND OFF. THE STEERING WHEEL LOCKED ON ITS OWN AND THE KEY WOULDN'T COME OUT WHEN TRIED TO REMOVE AND THE TRUCK WOULDN'T POP UP WHEN TRIED TO OPEN IT FROM THE OUTSIDE. VEHICLE IS NOT CRANKING AT MOMENT AND KEY IS STILL IN IGNITION. THIS IS A SERIOUS SAFETY PROBLEM OR ISSUE. ELECTRICAL PROBLEM HAZARD THAT COULD KILL ANY DRIVER OR PASSENGERS WHEN DRIVING. HAS TO BE AS MAJOR SAFETY RECALL. CONTACT THE OWNER AS SOON AS POSSIBLE AT [XXX] THIS IS MY DAUGHTER [XXX] CELL NUMBER AND I AM HER DAD [XXX] AT [XXX]. PLEASE IS THERE A RECALL ON VEHICLE? MY DAUGHTER DRIVES THIS CAR TO COLLEGE CLASSES EVERY DAY. PLEASE ADVICE ASAP. HER LIFE IS IN DANGER HERE. JAMES AND PAMELA ARE THE OWNERS BUT DAUGHTER DRIVES VEHICLE TO COLLEGE. I AM BIOLOGICAL FATHER AND VERY CONCERNED. DUE TO MOTHER AND STEPFATHER AT WIFE'S SURGERY PLEASE NOTIFY ME OF MATTER TO GET HELP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

NHTSA ODI #10763337

66,000 miles · Aug 29, 2015

Electrical SystemElectronic Stability Control (esc)Unknown Or Other

Read full complaint

PURCHASED CAR NEW FOR MY DAUGHTER GOING TO COLLEGE. CAR HAS BEEN GOOD BUT SHE CALLED ME THAT SHE STARTED HER CAR IN A PARKING LOT AND SHE HAD A STABILITRAC LIGHT, POWER STEERING, AND TONES GOING OFF. SHE WAS SCARED BUT I CALLED A REPAIR SHOP AND THEY SUGGESTED TO TURN OFF AND ON. SHE DID THIS AND ALL BUT STABILITRAC WENT OFF. SHE DROVE TO TAKE TO DEALER. SHE STOPPED TO GET GAS AND WHEN TURNED CAR BACK ON, ALL LIGHTS STOPPED. SHE DROVE CAR HOME AND TOOK TO LOCAL REPAIR. HE SAID HE COULD NOT FIND ISSUE. A WEEK LATER, SHE WAS DRIVING ON THE INTERSTATE AND THE LIGHTS CAME ON AGAIN. SHE VIDEO TAPED THE LIGHTS. SHE PULLED OFF AND TURNED CAR OFF AND THEN ON AND EVERYTHING WAS RESET. WE ARE CONCERNED THAT ERROR CANT BE TRACTED BUT CONTINUES TO BE ISSUE.

NHTSA ODI #10760193

22,150 miles · May 21, 2015

Unknown Or Other

STRONG SICKENING COOLANT SMELL INSIDE CAR WHILE HEATER SYSTEM IS ON. MAY 7,2015 DEALER PRESSURE CHECKED FOUND NO LEAKS. CAN'T FIND PROBLEM. NO LEAKS VISIBLE. SMELL STILL EXISTS WHILE HEATER IS ON.

NHTSA ODI #10717661

56,000 miles · May 20, 2015

Electrical SystemStructureUnknown Or Other

THE ELECTRICAL PAD THAT YOU PUSH TO OPEN THE TRUNK IS FAULTY AND DOES NOT WORK ANYMORE. ONLY WAY TO GET INTO TRUNK IS TO PUSH KEY FOB. IF A CHILD OR ADULT GOT TRAPPED INSIDE IT COULD BE HARMFUL DUE TO FACT THAT THE PUSH PAD FOR THE TRUNK OPEN IS FAULTY.

NHTSA ODI #10717452

45,000 miles · May 5, 2015

Unknown Or Other

WHILE DRIVING ON HIGHWAY WITH MY SUNROOF RAISED I HEARD AN EXPLOSION AND FELT PIECES OF GLASS FALLING. WHEN I PULLED OVER I NOTICED MY SUNROOF GLASS EXPLODED FROM THE INSIDE OUT. NOTHING HIT MY CAR. I DID NOT HEAR A THUD OR SEE ANYTHING ROLL OFF MY CAR. THERE IS NO DENT. JUST A HOLE WHERE THE GLASS EXPLODED.

NHTSA ODI #10714713

Mileage unknown · Oct 21, 2014

Unknown Or Other

AIR BAG INDICATOR CAME ON 1 MONTH AFTER I BOUGHT THE CAR AND CALLED TO SEE IF IT WAS CPVERED BY THE MILLION RECALLS BUT WAS TOLD MY VIN NUMBER ISNT ON THE RECALL LIST. HOW IS IT THAT MY CAR IS DOING THE VERY THING THE OTHER 40,000 RECALLS FROM CHEVY BUT MINE ISNT COVERED. WILL NEVER BUY ANOTHER CHEVY AND I AM COUNTING DOWN THE D…

Read full complaint

NHTSA ODI #10649021

32,945 miles · Sep 25, 2014

StructureUnknown Or OtherWheelsCrash

VEHICLE TURNED OFF IN THE MIDDLE OF TAKING A LEFT TURN. CAUSED THE CAR TO GO OFF THE ROAD INTO A GRADED LOT. AT THIS POINT CAUSING MY TIRE TO GO FLAT AND DAMAGING THE FENDER AND PASSENGER DOOR. THIS IS NOT THE FIRST TIME THE CAR HAS TURNED OFF ON ME. I HAVE HAD IT IN THE SHOP 3 TIMES IN THE 4 MONTHS THAT I HAVE OWNED THIS VEHIC…

Read full complaint

NHTSA ODI #10639184

Official recalls

16V502000 · Electrical System:ignition; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jul 5, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence & remedy

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Additional source detail variants (2)

Electrical System:ignition

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

14V300000 · Air Bags

Jun 6, 2014

General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.

13V360000 · Service Brakes, Hydraulic:power Assist

Aug 15, 2013

General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.

Consequence & remedy

Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.

Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.

13V023000 · Air Bags

Jan 24, 2013

General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.

12V522000 · Air Bags

Oct 31, 2012

General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.

Consequence & remedy

Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.

Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.

12V288000 · Engine And Engine Cooling

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.

Consequence & remedy

Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

12V289000 · Fuel System, Gasoline:storage:tank Assembly:mounting

Jun 22, 2012

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.

Consequence & remedy

Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ13002 · Air Bag Non-deployment

Opened May 31, 2013 · Closed Jul 9, 2014

Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module

General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.

Additional source detail variants (6)

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal

Air Bags

AQ12002 · Chapman Chevrolet / Cruze Engine Recall

Opened Oct 15, 2012 · Closed Oct 20, 2014

Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline

NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.

PE12010 · Engine Compartment Fire

Opened Mar 28, 2012 · Closed Jul 19, 2012

Status: closed (inferred from source dates) · Engine

In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.