NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
108 reportsClear category filter70,000 miles · May 12, 2016
Electrical SystemElectronic Stability Control (esc)Steering
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE STABILITRAC WARNING LIGHT ILLUMINATED, THE POWER STEERING FAILED, AND THE INSTRUMENT PANEL AND RADIO LOST POWER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF …
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE STABILITRAC WARNING LIGHT ILLUMINATED, THE POWER STEERING FAILED, AND THE INSTRUMENT PANEL AND RADIO LOST POWER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10864581
50,000 miles · May 3, 2016
Electronic Stability Control (esc)EngineFuel/propulsion System
DRIVING MY CAR AT ABOUT 25MPH STARTED TO HEAR A RATTLE IN IT. WHEN WENT TO ACCELERATE THE CAR STARTED TO SMOKE AND HAD NO POWER. WHEN IDLING YOU COULD HEAR THE MOTOR "WORK" AND IT HAD A JUMP IN IT. ONLY HAS 50,000 MILES AND HAS NEVER BEEN DRIVEN HARD. OF COURSE IT'S OUT OF WARRANTY NOW AND I HAVE NO CLUE WHY IT WOULDN'T ACC…
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DRIVING MY CAR AT ABOUT 25MPH STARTED TO HEAR A RATTLE IN IT. WHEN WENT TO ACCELERATE THE CAR STARTED TO SMOKE AND HAD NO POWER. WHEN IDLING YOU COULD HEAR THE MOTOR "WORK" AND IT HAD A JUMP IN IT. ONLY HAS 50,000 MILES AND HAS NEVER BEEN DRIVEN HARD. OF COURSE IT'S OUT OF WARRANTY NOW AND I HAVE NO CLUE WHY IT WOULDN'T ACCELERATE AND STARTED SMOKING. THE ENGINE LIGHT CAME ON AND WAS STILL ON WHEN I LEFT MY CAR SITTING ON THE SIDE OF THE ROAD.
NHTSA ODI #10862889
96,454 miles · Apr 16, 2016
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.
NHTSA ODI #10859890
60,000 miles · Apr 15, 2016
Electronic Stability Control (esc)EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEE…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10859831
70,000 miles · Apr 8, 2016
Electrical SystemElectronic Stability Control (esc)Steering
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING W…
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ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.
NHTSA ODI #10854346
73,000 miles · Apr 7, 2016
Electronic Stability Control (esc)Power TrainService Brakes
CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME,…
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CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.
NHTSA ODI #10853984
48,000 miles · Mar 11, 2016
Electronic Stability Control (esc)Engine
I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS…
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I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS ABLE TO GET THE CRUZE HOME WITHOUT ACCIDENT. LETTING THE CRUZE SIT FOR A FEW MINUTES IN THE OFF POSITION SEEMED TO CLEAR THE ISSUE, BUT IT WAS STILL SCARY TO HAVE THE ENGINE SHUT DOWN LIKE IT DID. LOCAL DEALER CONFIRMED THAT THE THROTTLE BODY WAS JUNK AND REPLACED IT BUT NOT UNDER ANY WARRANTY. TOTAL COST WAS $400. DEALER CONFIRMED THAT SIMILAR ISSUE IS OCCURRING WITH SIERRA PICKUPS AND THE TB IS COVERED UNDER THE POWERTRAIN WARRANTY. VERY DISAPPOINTED THAT THE TB WAS NOT COVERED AS AN ENGINE COMPONENT. MANY CRUZE OWNERS ARE HAVING THIS PROBLEM...LOOK ON CRUZETALK.COM. THE TB SHOULD NOT BE WEARING OUT AT 48K...OR 100K.
NHTSA ODI #10846073
59,785 miles · Feb 16, 2016
Electronic Stability Control (esc)EngineVehicle Speed Control
61,000 MILES AND CAR IS SHOWING REPEATED P2135 CODES FOR THROTTLE/PEDAL SENOR ISSUE AND PLACES THE CAR IN LIMITED POWER MODE. EVENT HAS HAPPENED DURING WARM-UP, AT STOP SIGNS AND LIGHTS, LOCAL STREET SPEEDS, AND DURING HIGHWAY TRAVEL/SPEEDS. I HAVE CLEARED THE ISSUE USING OBD II TOOL AND PHONE APP.
NHTSA ODI #10836390
36,000 miles · Feb 14, 2016
Electrical SystemElectronic Stability Control (esc)Engine
I JUST PURCHASED MY 2012 CHEVY CRUZE 3 MONTHS AGO, IT HAS 36,000 MILES. LAST WEEK WHEN I STARTED OFF TO WORK I GOT A REDUCED ENGINE POWER MESSAGE AND THE CAR WOULD NOT ACCELERATE. I READ THE MANUEL AND FOLLOWED THE INSTRUCTIONS, TURNED OFF THE CAR, WAITED AND RESTARTED,BUT IT STILL WOULD NOT ACCELERATE. I CHECKED ONLINE FOR REP…
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I JUST PURCHASED MY 2012 CHEVY CRUZE 3 MONTHS AGO, IT HAS 36,000 MILES. LAST WEEK WHEN I STARTED OFF TO WORK I GOT A REDUCED ENGINE POWER MESSAGE AND THE CAR WOULD NOT ACCELERATE. I READ THE MANUEL AND FOLLOWED THE INSTRUCTIONS, TURNED OFF THE CAR, WAITED AND RESTARTED,BUT IT STILL WOULD NOT ACCELERATE. I CHECKED ONLINE FOR REPORTED PROBLEMS WITH THE CAR AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD I COULD TAKE THE CAR IN BUT WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THERE WAS NO RECALL ON THIS PROBLEM. A FEW DAYS LATER I STARTED THE CAR AND IT SEEMED FINE SO I TRIED DRIVING IT. IT WAS FINE FOR THE FIRST 15 MINUTES BUT THEN THE REDUCED ENGINE POWER LIGHT CAME ON AGAIN AND THE CAR WOULD NOT ACCELERATE ONCE AGAIN. I HAD TO PULL OFF TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND WAIT SEVERAL MINUTES TO BE ABLE TO DRIVE A SHORT DISTANCE BEFORE THE PROBLEM HAPPENED AGAIN. THANK GOD I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OR I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I CAN NOT BELIEVE THAT WITH SO MANY OWNERS REPORTING THE SAME PROBLEM THERE HAS NOT BEEN A RECALL. ALSO IT APPEARS THE MANUFACTURER WAS AWARE OF THE PROBLEM FROM THE BEGINNING BECAUSE IN THE OWNERS MANUEL THEY TELL YOU WHAT TO DO IF THIS SHOULD HAPPEN.
NHTSA ODI #10826094
87,000 miles · Feb 13, 2016
Electrical SystemElectronic Stability Control (esc)Steering
RECALL 14311 BUT DEALER DOES NOT DO ANYTHING ABOUT IT,MY CAR HAVE DONE THIS FEW TIMES ALREADY BUT LAST COUPLE OF TIMES IT WAS REALLY SCARY BECAUSE I LOST TOTAL CONTROL OVER THE VEHICLE INCLUDING STEERING AND BRAKING THE CAR JUST SHOW A SING ON THE DASH AND RADIO GOES OF AS WELL AS THE REST OF THE VEHICLE ELECTRICAL PARTS, ALMOST…
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RECALL 14311 BUT DEALER DOES NOT DO ANYTHING ABOUT IT,MY CAR HAVE DONE THIS FEW TIMES ALREADY BUT LAST COUPLE OF TIMES IT WAS REALLY SCARY BECAUSE I LOST TOTAL CONTROL OVER THE VEHICLE INCLUDING STEERING AND BRAKING THE CAR JUST SHOW A SING ON THE DASH AND RADIO GOES OF AS WELL AS THE REST OF THE VEHICLE ELECTRICAL PARTS, ALMOST CAUSING A CRASH DUE TO THIS ISSUE, I WAS DRIVING ABOUT 35MPH AND 40MPH WHEN THIS HAPPEN, ALSO I NOTICE THE IT HAPPENS WHEN I USE MY TURN SIGNALS AND WHEN I PRESS UP OR DOWN ON THE WINDOWS
NHTSA ODI #10826005
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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