NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
196 reportsClear category filter105,000 miles · Jan 18, 2018
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRI…
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WHILE DRIVING, ON AT LEAST FOUR OCCASIONS, I HAVE LOST POWER COMPLETELY, CAUSING ALL ELECTRICAL FUNCTIONINGS TO STOP, MAKING ME LOSE ABILITY TO ACCELERATE, CAUSING MY LIGHTS TO SHUT OFF, AND ALL OTHER FUNCTIONALITIES OF THE CAR, BESIDES STEERING AND USING INERTIA, RESULTING IN PULLING OVER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. THERE ALSO SEEMS TO BE A SKIPPING OR JUMPING INVOLVING THE FUEL INJECTION WHEN ACCELERATING, WHICH MAKES SPEED REGULATION IRREGULAR, SPORADIC, AND DOES NOT ALLOW THE DRIVER TO MAKE ACCURATE JUDGEMENTS ON THE CARS CAPABILITIES CONCERNING TIMING AND DISTANCE TO OTHER DRIVERS. RECENTLY, I WAS IN MOTION DRIVING THROUGH CHATANOOGA, TN, WHERE IT IS MOUNTAINOUS AND HAS STEEP HILLS, DURING NIGHTTIME, SO VISIBILITY WAS LESSENED, AND DANGER, DUE TO THE TYPE OF ROAD IT WAS, WAS INCREASED. WHILE GOING DOWNHILL, LUCKILY, WITH OTHER CARS AROUND ME TRAVELING AT 70 MPH, MY CAR JUST SHUT OFF, COMPLETELY. I LOST THE ABILITY TO ACCELERATE, MY LIGHTS SHUT OFF, ALMOST CAUSING AN ACCIDENT WITH THE CARS AROUND ME. LUCKILY, I PULLED ONTO THE SHOULDER WITHOUT ANY DAMAGES. THIS HAPPENED AGAIN, ABOUT TWO MONTHS AGO, AT A STOP LIGHT. I BEGAN TO ACCELERATE, AND IN THE MIDDLE OF THE INTERSECTION, MY CAR SHUT OFF, I HAD TO COAST OFF OF THE ROAD, LOST ALL ACCELERATION, AND AGAIN ALMOST WAS INVOLVED IN AN ACCIDENT.
NHTSA ODI #11063511
Mileage unknown · Jan 5, 2018
Electrical SystemSteering
HELLO, MY 2012 CHEVY CRUZE LTZ'S KEY FOB ISN'T BEING DETECTED BY MY VEHICLE. I'VE LOOKED IT UP AND ASKED AROUND AND EITHER NOBODY'S HEARD OF THE ISSUE OR DON'T KNOW WHAT TO DO OTHER THAN TAKE IT TO A MECHANIC. THIS DOESN'T HAPPEN ALL THE TIME, BUT IT'S PAINSTAKING WHEN I CAN'T EVEN USE THE KEY FOB ONE MINUTE AND THEN THE NEXT IT…
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HELLO, MY 2012 CHEVY CRUZE LTZ'S KEY FOB ISN'T BEING DETECTED BY MY VEHICLE. I'VE LOOKED IT UP AND ASKED AROUND AND EITHER NOBODY'S HEARD OF THE ISSUE OR DON'T KNOW WHAT TO DO OTHER THAN TAKE IT TO A MECHANIC. THIS DOESN'T HAPPEN ALL THE TIME, BUT IT'S PAINSTAKING WHEN I CAN'T EVEN USE THE KEY FOB ONE MINUTE AND THEN THE NEXT IT WORKS FINE. THE VEHICLE HAS BEEN STATIONARY SINCE THIS PROBLEM HAS OCCURED.
NHTSA ODI #11060849
76,000 miles · Jan 5, 2018
Electrical SystemEngineFuel/propulsion System
THE CAR SAYS IN THE INSTRUMENT CLUSTER "ENGINE LOOSES POWER" AND TO "SERVICE STABILITRAC." THEN I LOOSE ACCELERATION. I HAVE TO COAST TO THE SHOULDER SHUT THE CAR DOWN AND RESTART. IT HAPPENS MORE OFTEN ON THE FREEWAY WHICH IS SUPER SCARY. THIS HAPPENS EVERY TIME DRIVE.
NHTSA ODI #11060707
104,000 miles · Sep 22, 2017
Electrical SystemElectronic Stability Control (esc)Steering
WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS …
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WHILE BREAKING, USING THE BLINKER, TURNING, OR JUST DRIVING THE CAR WILL LOOSE POWER, SLOW THE CAR DOWN, THE RADIO LOOSES POWER, AND MY SERVICE STABLITKY TRACK, SERVICE POWER STEERING, ALONG WITH TRACTION CONTROL, ANTI-BREAKING LIGHTS, AND A FEW OTHER LIGHT WILL ALL COME BACK ON. IT WILL DO THIS RANDOMLY WHILE DRIVING, IT SEEMS TO DO IT MORE FREQUENTLY WHEN COMING TO A STOP OR ACCELERATING. I HAD THIS SERVICED BACK IN FEBRUARY OF 2017 AND THE DEALERSHIP TOLD ME I HAD ACID FROM MY BATTERY LEAKING INTO THE POSITIVE CABLE, SO I HAD ALL THE BATTERY AND BATTERY WIRES REPLACED. THIS TOOK CARE OF THE PROBLEM UNTIL A FEW WEEKS AGO. THIS IS HAPPENING MORE AND MORE OFTEN AND THE PROBLEM IS BECOMING WORSE. THIS IS A PERSISTENT PROBLEM WITH THE CHEVY CRUZES FROM THE RESEARCH I HAVE DONE AND CHEVY SEEMS TO BE DOING NOTHING ABOUT IT.
NHTSA ODI #11025063
80,043 miles · Sep 14, 2017
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
CAR SLOW TO CRANK, CHECK POWER STEERING COMES ON OR CHECK ANTI THEFT SYSTEM OCCASIONALLY. SOMETIMES THE WIPERS, EMERGENCY LIGHTS OR TRUNK POPS OPEN. NO ON CAN GIVE ME AN ANSWER AS TO WHAT THE HECK IS GOING ON WITH MY 2012 CRUZ. THIS HAPPENS WHILE THE CAR IS STATIONARY.
NHTSA ODI #11023518
134,882 miles · Aug 28, 2017
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
WHEN I TRY AND START MY CAR SOMETIME IT STALLS LIKE IT DOESN'T WANT TO CRANK UP AND WHEN I FINALLY DO GET IT CRANK THE EMERGENCY LIGHTS FLASH, POWER STEERING COMES ON THE SCREEN AND THEN WINDSHIELD WIPERS COME ON. I HAD THIS PROBLEM PREVIOUS A COUPLE MONTHS AGAIN TO WHERE WHEN I CRANK IT THE TRUNK CAME OPEN AND THE STABILITAK AN…
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WHEN I TRY AND START MY CAR SOMETIME IT STALLS LIKE IT DOESN'T WANT TO CRANK UP AND WHEN I FINALLY DO GET IT CRANK THE EMERGENCY LIGHTS FLASH, POWER STEERING COMES ON THE SCREEN AND THEN WINDSHIELD WIPERS COME ON. I HAD THIS PROBLEM PREVIOUS A COUPLE MONTHS AGAIN TO WHERE WHEN I CRANK IT THE TRUNK CAME OPEN AND THE STABILITAK AND JERK AND OTHER THINGS WOULD POP UP. THEY PUT IT ON THE MACHINE AND IT SAID IT WAS MISFIRES SO I WENT AND GOT IT FIXED NOW IT'S HAPPENING AGAIN.
NHTSA ODI #11020084
Mileage unknown · Aug 25, 2017
Electrical SystemExterior Lighting
WHILE DRIVING DOWN THE ROAD DOWN THE ROAD, RADIO TURNS ON AND OFF , AC STOPPED BLOWING, LIGHTS FLASHING ON AND OFF, STABILITY TRACK FLASHING, THIS IS A PROBLEM, FIX IT, TOO MANY PEOPLE ARE HAVING THE SAME ISSUE! UNACCEPTABLE!
NHTSA ODI #11019781
1 miles · Jul 31, 2017
Electrical SystemEngineSteering
CAR WONT TURN OFF EVEN WITH KEY OFF LIGHTS STAY ON TOO OTHER TIMES CAR JUST TURNS OFF WHILE STILL ON DRIVE BUT GM CALMS NO RECALLS !
NHTSA ODI #11011859
80,600 miles · Jul 28, 2017
Electrical SystemService Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY EXTRA FORCE TO THE BRAKE PEDAL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE WHO FOUND FAILURE CODES FOR THE ECM AND BRAKES. THE DEALER WAS CONT…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO APPLY EXTRA FORCE TO THE BRAKE PEDAL. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AUTO ZONE WHO FOUND FAILURE CODES FOR THE ECM AND BRAKES. THE DEALER WAS CONTACTED AT 319-393-3300 AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NEEDED TO BE BROUGHT IN TO BE DIAGNOSED. THE DEALER ALSO STATED THAT EVEN THOUGH THE VEHICLE EXPERIENCED THE FAILURES IN A RECALL ,IT DID NOT MEAN HER VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL UNDER THE VIN, AND THAT A MANAGER WOULD CONTACT HER BACK. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,600.
NHTSA ODI #11011374
48,000 miles · Jul 1, 2017
Electrical System
WHILE DRIVING MY 012 CHEVY CRUZE, A MESSAGE CAME UP STATING 'SERVICE STABILITRAK' AND THE RADIO SHUTS OFF AND TURNS BACK ON RANDOMLY. ALSO, WHEN AT A COMPLETE STOP, THE AC WILL STOP BLOWING AND THEN PICK BACK UP.
NHTSA ODI #11002641
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
Remedy: GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Oct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
Consequence & remedy
Consequence: If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
Remedy: General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ13002 · Air Bag Non-deployment
Opened May 31, 2013 · Closed Jul 9, 2014
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Additional source detail variants (6)
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal:driver Side:inflator Module
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags:frontal
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
Air Bags
General Motors (GM) has initiated a safety recall of 31,520 model year (MY) 2012 Buick Verano and Chevrolet Camaro, Cruze and Sonic vehicles to address a defect condition that could result in the primary or secondary stage air bag not deploying.These vehicles are a small percentage of all MY 2012 vehicles and were built on several specific production dates broadly ranging from December 1, 2011 to August 2, 2012 (see NHTSA recall 14V-300 for more information).Also, see attached additional report for more information.This investigation was opened to evaluate the scope of two uninfluenced safety recalls (NHTSA recalls 12V-522 and 13V-023) of certain MY 2012 Verano, Camaro, Cruze and Sonic vehicles.These recalls involved the same defect issue as the new recall mentioned above.Accordingly, this investigation is closed based on the recall actions GM is undertaking.
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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