TAKATA RECALL I WAS DRIVING ON THE ROAD AND THE CAR BEHIND ME ALMOST RAN INTO THE BACK OF ME BECAUSE MY VEHICLE WOULD NOT ACCELERATE THE CAR WAS STILL ON BUT IT WOULD NOT MOVE I CRIED I LOVE MY CAR PLEASE HELP ME I PAY A LOT TO DIVE IT NOW I HAVE TO PAY FOR A CAR I CAN NOT DRIVE MY KID IS SICK AND I HAVE NO WAY TO GET TO WORK TO…
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TAKATA RECALL I WAS DRIVING ON THE ROAD AND THE CAR BEHIND ME ALMOST RAN INTO THE BACK OF ME BECAUSE MY VEHICLE WOULD NOT ACCELERATE THE CAR WAS STILL ON BUT IT WOULD NOT MOVE I CRIED I LOVE MY CAR PLEASE HELP ME I PAY A LOT TO DIVE IT NOW I HAVE TO PAY FOR A CAR I CAN NOT DRIVE MY KID IS SICK AND I HAVE NO WAY TO GET TO WORK TO PAY FOR MEDICATION OR THE BILLS IT'S VERY HARD BEING A SINGLE MOTHER PLEASE HELP THANK YOU GOD BLESS 😢 *TR
NHTSA ODI #10906755
136,000 miles · Sep 8, 2016
Power Train
I WAS DRIVING MY NIECE HOME. GOT OFF THE HIGHWAY AND FELT A SUDDEN JERK. WENT TO PUSH ON THE GAS AND THE CAR WAS NOT MOVING WELL. PULLED OVER TO THE NEAREST PLACE. TURNED OFF THE CAR AND TURNED IT BACK ON. TRIED TO BACK UP, REVERSE WOULD NOT WORK. PUSHED IT OUT OF THE PARKING SPOT CAR WOULDNT MOVE. MANUAL ASPECT OF CAR WAS SAYIN…
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I WAS DRIVING MY NIECE HOME. GOT OFF THE HIGHWAY AND FELT A SUDDEN JERK. WENT TO PUSH ON THE GAS AND THE CAR WAS NOT MOVING WELL. PULLED OVER TO THE NEAREST PLACE. TURNED OFF THE CAR AND TURNED IT BACK ON. TRIED TO BACK UP, REVERSE WOULD NOT WORK. PUSHED IT OUT OF THE PARKING SPOT CAR WOULDNT MOVE. MANUAL ASPECT OF CAR WAS SAYING COULD NOT SHIFT. SERVICE ENGINE LIGHTS CAME ON. CODE READ TRANMISSION MODULE.
NHTSA ODI #10904644
57,000 miles · Aug 27, 2016
Power Train
HIGH RPM WITH LITTLE ACCELERATION. SHIFTS GEARS SLOWLY IF AT ALL.
NHTSA ODI #10901995
28,000 miles · Aug 5, 2016
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
NHTSA ODI #10893599
109,000 miles · Jul 29, 2016
Power Train
I WAS EXITING INTERSTATE 80 ON MY WAY TO WORK WHEN THE CAR SHIFTED FROM 4TH GEAR TO 5TH GEAR THE MOTOR STARTED FREE REVVING. I TOOK THE CAR TO MY OTHER JOB WHERE I CHANGED THE TRANSMISSION FLUID WITH DEXTRON VI. THE TRANSMISSION JUST KEPT GETTING WORSE AND STARTED SLIPPING IN OTHER GEARS. AMECHANIC TOLD ME HE THOUGHT THE TRANSMI…
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I WAS EXITING INTERSTATE 80 ON MY WAY TO WORK WHEN THE CAR SHIFTED FROM 4TH GEAR TO 5TH GEAR THE MOTOR STARTED FREE REVVING. I TOOK THE CAR TO MY OTHER JOB WHERE I CHANGED THE TRANSMISSION FLUID WITH DEXTRON VI. THE TRANSMISSION JUST KEPT GETTING WORSE AND STARTED SLIPPING IN OTHER GEARS. AMECHANIC TOLD ME HE THOUGHT THE TRANSMISSION WAS GOING BAD AND I NEEDED TO REBUILD IT OR GET A DIFFERENT TRANSMISSION..I TOOK OUT A LOAN TO BUY A USED TRANSMISSION AND TO N BECAUSE I WORK 2 JOBS AND DIDN'T HAVE TIME OR TOOLS TO DO MYSELF WHEN THE MECHANIC PUT THE USED TRANSMISSION IN THE CAR HE SAID IT IS SLIPPING ALSO. I'M OUT $1200.00 TRANSMISSION HAS A WARRANTY BUT LABOR MONEY IS GONE PLUS I'M PAYING INTEREST ON THAT MONEY NOW. I ALWAYS CHANGED MY OIL PUT BRAKES ON TIRES WHATEVER THE CAR NEEDED I DID. I BOUGHT THE CAR NEW AND HIT HAD A 3/36000 BUMPER TO BUMPER WARRANTY. THE WHEEL BEARING WENT OUT AT 38 OR 39000 MILES THEY SAID I WAS OUT OF WARRANTY. I HAVE A 5/100000 MILE WARRANTY ON THE TRANSMISSION AND I'M 3 MONTHS AND 9000 MILES OVER I CANT IMAGINE THEY WOULD DO ANYTHING TO HELP WITH THAT SINCE THEY DIDN'T DO ANYTHING ON A $100.00 PART..VERY DISGUSTED WITH THE RELIABILITY ON THESE NEW CARS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS PLEASE LET ME KNOW..I DRIVE ABOUT 22-25000 MILES A YEAR TO WORK.. THANK YOU *TR
NHTSA ODI #10891722
92,000 miles · Jun 6, 2016
Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUIZE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED FROM SIXTH GEAR TO FIRST. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL OVER IN A PARKING LOT AND THE VEHICLE RESTARTED NORMALLY AFTER 20 MINUTES. THE FAILURE RECURRED AND WOULD NOT CHANGE GEARS. THE VE…
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TL* THE CONTACT OWNS A 2011 CHEVROLET CRUIZE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED FROM SIXTH GEAR TO FIRST. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL OVER IN A PARKING LOT AND THE VEHICLE RESTARTED NORMALLY AFTER 20 MINUTES. THE FAILURE RECURRED AND WOULD NOT CHANGE GEARS. THE VEHICLE WAS NEVER TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. UPDATED 08/02/16*LJ THE CONSUMER STATED THE VEHICLE LOCKED UP AND WENT INTO FIRST GEAR. UPDATED 08/15/16.*JB
NHTSA ODI #10872810
15 miles · Jun 2, 2016
Power TrainService Brakes
WHEN AT A STOP AND WHEN I GO TO TAKE OFF CAR ROLLS BACKWARD. THIS CAR HAS A AUTOMATIC TRANS, BUT ACT LIKE A STICK TRANS, I BOUGHT THIS CAR NEW OFF LOT. AND FIRST BRAKES KEEP LOCKING UP LIKE SOMETHING IS IN IT. BUT IF I ROLL BACKWARD IT DISENGAGES . I'VE TAKEN IT TO THE DEALER A COUPLE OF TIMES DUE TO THIS ISSUE AND THEY ALSO HE…
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WHEN AT A STOP AND WHEN I GO TO TAKE OFF CAR ROLLS BACKWARD. THIS CAR HAS A AUTOMATIC TRANS, BUT ACT LIKE A STICK TRANS, I BOUGHT THIS CAR NEW OFF LOT. AND FIRST BRAKES KEEP LOCKING UP LIKE SOMETHING IS IN IT. BUT IF I ROLL BACKWARD IT DISENGAGES . I'VE TAKEN IT TO THE DEALER A COUPLE OF TIMES DUE TO THIS ISSUE AND THEY ALSO HEARD IT BUT NEVER COULD FIND ANYTHING. I REALLY LIKE THIS CAR BUT IT FALLING APART FROM DAY ONE.. I KEEP IT SERVICED LIKE I AM SUPPOSE TO.
NHTSA ODI #10872118
70,000 miles · May 19, 2016
Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE KEY TURNED, THE RADIO WORKED, AND THE GEAR SHIFTER INDICATOR MOVED UP AND DOWN THE SCALE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BY AN I…
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TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE KEY TURNED, THE RADIO WORKED, AND THE GEAR SHIFTER INDICATOR MOVED UP AND DOWN THE SCALE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE FAILED TO START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE PRINDEL SHIFT LEVELER WAS NOT REFLECTING THE POSITION OF THE GEAR SHIFTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10865859
70,000 miles · Apr 22, 2016
Power Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HAD DIFFICULTY ACCELERATING AND THE RPMS INCREASED. LATER, WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE, IT FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED.…
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TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HAD DIFFICULTY ACCELERATING AND THE RPMS INCREASED. LATER, WHEN THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE, IT FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V273000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 07/22/16*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT REACH HIGHWAY SPEED. UPDATED 07/28/16.*JB
NHTSA ODI #10861008
45,000 miles · Mar 18, 2016
Power Train
WHEN I WAS DRIVING HOME FROM WORK I NOTICED THE CHECK ENGINE LIGHT CAME ON.THEN AFTER THAT THE TRANSMISSION SLIPPED .THIS WAS ON A CITY STREET.I MANAGED TO ROLL IT TO THE SIDE OF THE ROAD.AFTER THAT I PUT IT IN PARK THEN DRIVE AND REVERSE AND IT WOULDN'T GRAB. SO I TURNED IT OFF AND BACK ON AFTER A FEW MINUTES AND IT WAS FINE FO…
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WHEN I WAS DRIVING HOME FROM WORK I NOTICED THE CHECK ENGINE LIGHT CAME ON.THEN AFTER THAT THE TRANSMISSION SLIPPED .THIS WAS ON A CITY STREET.I MANAGED TO ROLL IT TO THE SIDE OF THE ROAD.AFTER THAT I PUT IT IN PARK THEN DRIVE AND REVERSE AND IT WOULDN'T GRAB. SO I TURNED IT OFF AND BACK ON AFTER A FEW MINUTES AND IT WAS FINE FOR THE MOMENT BUT SLIPPED ON MY TWICE AFTER THAT BUT MANAGED TO MAKE IT HOME A MILE AWAY.TOOK IT TO THE MECHANIC THE NEXT DAY,WHO TOWED IT TO TRANSMISSION SPECIALIST,WHO TELLS ME I NEED ANOTHER TRANSMISSION PUT IN
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence & remedy
Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence & remedy
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Additional source detail variants (2)
Steering:column
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Steering
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
2011 Chevrolet Cruze Problems, Complaints & Recalls | Skip That Year
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