NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
193 reportsClear category filterMileage unknown · Aug 7, 2018
Power Train
TAMARA RECALL: I AM A FORMER GM EMPLOYEE. I PURCHASED A 2011 CHEVY CRUZE RIGHT AFTER HAVING IT A FEW MONTHS I HAD A ISSUE WITH THE TRANSMISSION. I'VE ALSO HAVE HAD TROUBLE WITH THE OIL GETTING INTO THE COOLANT RESERVOIR. WHICH HAS NOW HAPPENED THEE TIMES. THE COST IS RIDICULOUS!!!! I JUST SPENT $1050 ON THAT AND A NEW WATER PUMP…
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TAMARA RECALL: I AM A FORMER GM EMPLOYEE. I PURCHASED A 2011 CHEVY CRUZE RIGHT AFTER HAVING IT A FEW MONTHS I HAD A ISSUE WITH THE TRANSMISSION. I'VE ALSO HAVE HAD TROUBLE WITH THE OIL GETTING INTO THE COOLANT RESERVOIR. WHICH HAS NOW HAPPENED THEE TIMES. THE COST IS RIDICULOUS!!!! I JUST SPENT $1050 ON THAT AND A NEW WATER PUMP JUST TO FIND OUT I'M STILL WITHOUT A CAR BECAUSE THE TRANSMISSION IS RIGHT BACK DOING THE SAME THING AGAIN. THE TRANSMISSION IS SLIPPING AND JERKING. I FEEL LIKE GM SHOULD BE PAYING ME BACK MY MONEY FOR THIS CRAP PIECE OF CAR. I TRY HARD TO TAKE CARE OF MY CAR BUT THIS IS HORRIBLE!!!! I WANT MY CAR FIXED AND I DON'T WANT TO HAVE TO PAY ANOTHER DIME. I LOSS MY JOB BECAUSE MY CAR WENT OUT ON ME. I HAS TO BORROW THE MONEY TO GET THE GASKET JOB DONE AGAIN. I'M CALLING THE DEALERSHIP IN THE MORNING AND IF THEY DON'T DO SOMETHING ABOUT THAT TRANSMISSION I AM GOING TO PUT GENERAL MOTORS ON BLAST!!!!
NHTSA ODI #11118213
122,408 miles · Jul 24, 2018
Power Train
ON SEVERAL OCCASIONS I HAVE ALMOST HAD COLLISIONS BECAUSE MY CAR WOULD NOT ACCELERATE GOING UP A HILL THE RPM WOULD REV UP HIGH BUT IT SEEMED MY TRANSMISSION SLOWED DOWN/SLIPPING. I TOOK THE CAR TO A LOCAL GARAGE TO BE CHECKED WAS TOLD NOTHING WAS WRONG "WASTED $80 FOR NOTHING" WITH MY CAR BUT I AM STILL HAVING THE SAME ISSU…
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ON SEVERAL OCCASIONS I HAVE ALMOST HAD COLLISIONS BECAUSE MY CAR WOULD NOT ACCELERATE GOING UP A HILL THE RPM WOULD REV UP HIGH BUT IT SEEMED MY TRANSMISSION SLOWED DOWN/SLIPPING. I TOOK THE CAR TO A LOCAL GARAGE TO BE CHECKED WAS TOLD NOTHING WAS WRONG "WASTED $80 FOR NOTHING" WITH MY CAR BUT I AM STILL HAVING THE SAME ISSUES. WHEN I GO TO CLIMB ANY HILL NOW THE CAR STILL ACTS LIKE IT HAS NO POWER TO GO BUT ENGINE RPMS RUN HIGH AND FEELS LIKE TRANSMISSION IS SLIPPING AND NOT WORKING RIGHT. I CAN'T EVEN ATTEMPT TO PASS ON HIGHWAY/ROAD BECAUSE I KNOW THIS CAR DOES NOT HAVE THE POWER. THE WAY THIS CAR OPERATES IS CONCERNING TO ME AND IS UNSAFE IN MY EYES.
NHTSA ODI #11113359
111,000 miles · Jul 16, 2018
Power Train
BOUGHT A CRUZE IN 2011 AND FULLY SERVICED IT ALL OF ITS LIFE, IT'S NOW 2018 WITH 111K MILES AND THE TRANNY BLEW.
NHTSA ODI #11111739
Mileage unknown · Jul 16, 2018
Fuel/propulsion SystemPower Train
1. EACH TIME I GET AN OIL CHANGE, THE CAR SMELLS LIKE IT'S BURNING OIL AND IT'S REALLY STRONG. 2. HAD TO REPLACE THE GAS CAP AS IT BECAME STRIPPED CAUSING ENGINE LIGHT TO COME ON. REPLACED WITH CORRECT CAP, LIGHT WENT OUT. FILLED CALL WITH FUEL, LIGHT CAME BACK ON, NOW SHOWING CODES.
NHTSA ODI #11111494
87,000 miles · May 21, 2018
Power Train
THE TRANSMISSION IS SLIPPING, LAGGING AND NOT ENGAGING. WHEN PUTTING THE CAR IN DRIVE IT MAY LAG BEFORE FINALLY GOING INTO GEAR. WHEN SHIFTING GEARS AUTOMATICALLY, IN MOTION, THE CAR WILL LAG BETWEEN GEARS AND WILL ABRUPTLY GO INTO GEAR AFTER A LAG CAUSING THE CAR TO JUMP.
NHTSA ODI #11097063
81,569 miles · May 4, 2018
Electronic Stability Control (esc)EnginePower TrainCrash
MY 2011 CHEVY CRUZ THE TURBO WENT OUT ON IT REPLACE THE TURBO REPLACE THE MANIFOLD REPLACED THE LINE THAT GOES INTO THE OIL PAN I HAVE A VACUUM LEAK SOMEWHERE I CAN'T FIND A VACUUM LEAK THERE SOUNDS LIKE SOMETHING IS BURNING UNDERNEATH THE SEATS AND SOMETIMES IT IS HARD TO SHIFT IT DOESN'T SHIFT RIGHT.ALSO THE LIGHTS ON THE FRON…
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MY 2011 CHEVY CRUZ THE TURBO WENT OUT ON IT REPLACE THE TURBO REPLACE THE MANIFOLD REPLACED THE LINE THAT GOES INTO THE OIL PAN I HAVE A VACUUM LEAK SOMEWHERE I CAN'T FIND A VACUUM LEAK THERE SOUNDS LIKE SOMETHING IS BURNING UNDERNEATH THE SEATS AND SOMETIMES IT IS HARD TO SHIFT IT DOESN'T SHIFT RIGHT.ALSO THE LIGHTS ON THE FRONT THEY FLICKER AND BLANK THE SEATBELTS DON'T LIKE TO COME OUT WHEN YOU CLICKI WAS DRIVING DOWN THE ROAD ONE DAY I WAS TRYING TO GET OUT ON THE EXPRESSWAY COMING OFF OF THE RAMP TRYING TO GET SPAYED AND THERE WAS NO POWER AND DIDN'T WANT TO GO ANY FASTER BY THE TIME I GOT HOME IT SOUNDED LIKE IT WAS WHISTLING AND NO POWER AT ALL THE TURBOS FIX BRAND NEW THE MANIFOLD BRAND NEW IT'S ALL BRAND NEW WHITE NEXT TO HIS CAR IS GIVING ME A PROBLEM AFTER PROBLEM
NHTSA ODI #11091722
111,144 miles · Mar 31, 2018
Power Train
ON DECEMBER 30, 2017 MY SON WAS DRIVING HOME,WE LIVE IN THE COUNTRY. SO HE STOPPED AT A STOP SIGN AND WHEN HE WENT TO TAKE OFF THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. THANK GOODNESS HE WASN'T FAR FROM HOME SO WAS ABLE TO VERY SLOWLY GET HERE. THE CAR HAD 111144 MILES ON IT. THE CAR HAD BEEN INOPERABLE SINCE THAT DAY. WE HAVE RE…
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ON DECEMBER 30, 2017 MY SON WAS DRIVING HOME,WE LIVE IN THE COUNTRY. SO HE STOPPED AT A STOP SIGN AND WHEN HE WENT TO TAKE OFF THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. THANK GOODNESS HE WASN'T FAR FROM HOME SO WAS ABLE TO VERY SLOWLY GET HERE. THE CAR HAD 111144 MILES ON IT. THE CAR HAD BEEN INOPERABLE SINCE THAT DAY. WE HAVE REPLACED THE VALVE BODY BUT THAT DID NOT HELP. TOOK IT TO A TRANSMISSION SHOP WHERE WE WERE TOLD THE TRANSMISSION ONLY HAD REVERSE AND 3RD GEAR AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. AFTER DOING SOME ONLINE SEARCHING I DISCOVERED MANY OTHER PEOPLE WITH THE SAME ISSUE ON THIS CAR.
NHTSA ODI #11082293
111,500 miles · Mar 30, 2018
Fuel/propulsion SystemPower TrainVehicle Speed Control
CAR DOES NOT PROPERLY ACCELERATE, SO MUCH SO THAT I NEED TO USE THE HAZARD LIGHTS TO AVOID BEING HIT BY THE CAR BEHIND ME WHEN ACCELERATING AFTER STOPPING AT A STOP SIGN OR RED LIGHT. THIS IS NOT SAFE. I HAVE SMALL CHILDREN. I DROVE 40+ MILES (CITY MILES) AND HAD NO ISSUES GETTING THERE, BUT THEN WHEN I ATTEMPTED TO TURN THE …
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CAR DOES NOT PROPERLY ACCELERATE, SO MUCH SO THAT I NEED TO USE THE HAZARD LIGHTS TO AVOID BEING HIT BY THE CAR BEHIND ME WHEN ACCELERATING AFTER STOPPING AT A STOP SIGN OR RED LIGHT. THIS IS NOT SAFE. I HAVE SMALL CHILDREN. I DROVE 40+ MILES (CITY MILES) AND HAD NO ISSUES GETTING THERE, BUT THEN WHEN I ATTEMPTED TO TURN THE CAR ON AGAIN TO RETURN HOME, THE TEMPERATURE GAUGE SHOWED THE ENGINE GO FROM COLD TO HOT VERY QUICKLY, DISPLAYED THE MESSAGE "ENGINE HOT A/C OFF" AND IT STARTED MAKING A LOUD SQUEALING NOISE. AT THIS POINT I SWERVED THE CAR OFF THE ROAD BECAUSE MY DAUGHTER AND I FEARED FOR OUR SAFETY AND THOUGHT IT WAS GOING TO EXPLODE. I PUT THE CAR IN PARK, WE BOTH OPENED OUR DOORS AND TOOK OFF RUNNING FROM THE CAR UNTIL WE REACHED A SAFE DISTANCE. I HAD TO HAVE IT TOWED 40+ MILES TO MY HOME. THE MECHANIC CHECKED THE VEHICLE AGAIN AND FOUND THAT THE RADIATOR HAD CRACKED AND THAT THE WATER PUMP NEEDED TO BE REPLACED. HE REPLACED THE RADIATOR AND ALSO THE WATER PUMP, AND ENSURED THE PROPER AMOUNTS OF ALL FLUIDS. ALSO, WHENEVER I ATTEMPT TO DRIVE ON THE HIGHWAY, THE FRONT END OF THE CAR GETS VERY HOT AND THE "TRANSMISSION HOT IDLE ENGINE" MESSAGE COMES ON AND THE AC, WHICH WAS WORKING FINE, DOES NOT WORK NOW. STILL, THE MECHANIC COULD FIND NOTHING WRONG WITH THE TRANSMISSION! THE HEAT FROM THE ENGINE AND TRANSMISSION COME STRAIGHT THROUGH THE FRONT OF THE VEHICLE, WHICH WITH NO AC GETS SUPER HOT IN ADDITION TO THE 80+ DEGREE WEATHER IN CENTRAL FLORIDA (AND IT'S NOT EVEN SUMMER YET!). EVERY TIME I HAVE TO HAVE TRIED TO REFUEL THE CAR WITHIN THE PAST 2 WEEKS OF ME HAVING PURCHASED IT, THE ENGINE STALLS AND STALLS AND STALLS. IT TAKES 10-15 TRIES TO TURN THE CAR BACK ON EVERY TIME I REFUEL. IN ADDITION TO THIS, ONCE YOU ACTUALLY GET THE CAR BACK ON THE CAR JERKS WHEN PUT IN DRIVE. I HAVE TO KEEP MY FOOT ON THE GAS OR THE CAR WILL SHUT BACK OFF.
NHTSA ODI #11082230
70,000 miles · Mar 11, 2018
Power Train
DRIVING ALONG AT APPROXIMATELY 35MPH OUT AND SUDDENLY THE CAR LOST ALL ACCELERATION. IT WOULD GO IN REVERSE, BUT NOT FORWARD. NO CHECK ENGINE LIGHT. ADDED SOME AUTOMATIC TRANS. FLUID AND THAT DID NOT HELP. REMOVED THE NEGATIVE TERMINAL FROM THE BATTERY FOR A FEW MINUTES TO "RESET". THE CAR WAS THEN ABLE TO MOVE FORWARD, BUT …
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DRIVING ALONG AT APPROXIMATELY 35MPH OUT AND SUDDENLY THE CAR LOST ALL ACCELERATION. IT WOULD GO IN REVERSE, BUT NOT FORWARD. NO CHECK ENGINE LIGHT. ADDED SOME AUTOMATIC TRANS. FLUID AND THAT DID NOT HELP. REMOVED THE NEGATIVE TERMINAL FROM THE BATTERY FOR A FEW MINUTES TO "RESET". THE CAR WAS THEN ABLE TO MOVE FORWARD, BUT VERY SLOW ACCELERATION IN 1ST AND 2ND GEAR. CHECK ENGINE LIGHT CAME ON, BUT I WAS UNABLE TO GET THE CODE CHECKED BECAUSE IT WAS TOO LATE IN THE EVENING. LIMPED THE CAR 20 MINUTES HOME. ONCE IN 3RD GEAR AND ABOVE, IT RAN FINE. BUT WHEN GOING FROM A DEAD STOP, IT WOULD TAKE FOREVER TO GET OUT OF 1ST AND 2ND GEAR. ADDITIONALLY, THE DASH DISPLAY NO LONGER WOULD SHOW THE DRIVE SHIFT CONTROL DISPLAY. ONLY SHOWED "D" AND NOT M1, ETC. GOT VEHICLE HOME AND IT NOW SHIFTS VERY HARD WHEN PUT IN REVERSE.
NHTSA ODI #11078607
38,285 miles · Feb 16, 2018
Power Train
YOU DRIVE FOR 15 MILES GOES INTO LIMP MODE HAVE PUT 3 TECOMS IN THE CAR AND STILL DOES THE SAME THING
NHTSA ODI #11073315
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence & remedy
Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Apr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence & remedy
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Additional source detail variants (2)
Steering:column
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Steering
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
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