2011 Chevrolet Cruze

6 TO 8 RECALLS...AND THE TRANSMISSION JERKS WHEN YOU TAKE OFF FROM A STOP SINCE DAY ONE. KEEP TAKING TO DEALER AND THEY CLAIM TO NOT FIND ANYTHING. (1/17/2011-NOW) THE BRAKE PEDDLE SWITCH HAD TO BE REPLACED. (1/2014) THE SPARK PLUGS AND COIL PACK HAD TO BE REPLACED DUE TO THE SPARK PLUG BEING TIGHTENED TO TIGHT FROM THE FACTORY! ENGINE LIGHT CAME ON INDICATED THE SERVICE TRACTION CONTROL SYSTEM. (3/12/2014) WAS DRIVING HOME FROM WORK AS ALWAYS AND THE ENGINE LIGHT CAME ON AND INDICATED THAT THE AC CUT OFF DUE TO ENGINE OVER HEATING. (3/21/2014) THIS CAR HAS BEEN A LEMON FROM DAY ONE. IT STAYS IN THE DEALER SERVICE MORE THAT WE DRIVE IT... *TR

TL* THE CONTACT OWNS 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN JERKING ABNORMALLY. THE FAILURE WAS RECURRING OVER A TWO YEAR SPAN. THE VEHICLE WAS TAKEN TO A DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000

TURNED ON CAR IN THE MORNING AND RECEIVED 2 MESSAGES OF "ENGINE POWER REDUCED", "SERVICE STABILI-TRAC", SERVICE TRACTION CONTROL" AS WELL AS A CHECK ENGINE LIGHT. ENGINE WOULD NOT GO ABOVE 1500 RPM'S. TOOK IT INTO DEALER AND WAS TOLD THAT I HAD A TRANSMISSION LEAK AND BECAUSE THEY DIDN'T HAVE TIME THEY WANTED ME TO RESCHEDULE FOR THE FOLLOWING WEEK. PROBLEM CONTINUED TO HAPPEN AND ON MY WAY IN TO WORK ON 02/11/14 THE PROBLEM HAPPENED TWO TIMES IN THE MORNING AND WAS FORCED TO PUT CAR IN PARK TURN OFF ENGINE AND RESTART. THEN HAPPENS 3 TIMES ONCE ON A VERY BUSY HIGHWAY INTO DOWNTOWN DENVER AND TWICE IN DOWNTOWN. CALLED DEALERSHIP AND WAS TOLD THAT I NEEDED TO BRING IT IN. WAS TOLD THAT IT WAS THE "THROTTLE BODY" WHICH IS A $450.00 FIX NOT COVERED UNDER POWER TRAIN WARRANTY . WITH SO MANY PEOPLE HAVING THIS PROBLEM AND ALMOST BEING HIT EVERY TIME IT HAPPENS DUE TO IT HAPPENING ABRUPTLY WHEN COLD IT IS A CLEAR SAFETY ISSUE AND NEEDS TO BE RECALLED. I SENSE THAT IF THEY DON'T THERE WILL BE A CLASS ACTION LAW SUITE IN THEIR FUTURE. *TR

MY CHILDREN & I ALMOST DIDN'T MAKE IT HOME! WAS EXPERIENCING ISSUES WITH THE HEAT NOT HEATING UP THE CAR ON TUESDAY AND ON YESTERDAY, I WAS DRIVING NORTH ON THE 394 EXPRESSWAY AND RECEIVED AN ERROR MESSAGE ON MY DASHBOARD OF "A/C SHUT OFF DUE TO HIGH TEMPERATURES" SO I TURNED THE HEAT OFF AND THE GAUGE SLOWED MOVED BACK DOWN. HOWEVER, AFTER DRIVING A SHORT DISTANCE FURTHER THE TEMPERATURE GAUGE HAD MOVED ALL THE WAY TO THE "RED" LINE AND I RECEIVE THE ERROR MESSAGE TO "SHUT THE ENGINE DOWN" BECAUSE OF OVERHEATING. I IMMEDIATELY PULLED AND SLOWLY THE GAUGE MOVED BACK TO THE NORMAL POSITION. I CALLED THE DEALERSHIP THAT WORKED ON MY CAR LESS THAN 3 WEEKS AGO AND THE SERVICE ADVISOR INFORMED ME THAT IT MAY BE ANOTHER GLITCH BUT HE WANTED TO ENSURE THAT ALL OF MY FLUIDS WERE FINE AND SINCE I WASN'T VERY FAR FROM THE DEALERSHIP TO BRING THE CAR IN (EVEN THOUGH THEIR SERVICE DEPT WAS CLOSING IN ABOUT 20 MINS). AFTER LOOKING AT THE CAR, THE SERVICE ADVISOR INFORMED THAT JUST ABOUT ALL OF THE COOLANT RAN OUT AND THERE WAS PROBABLY AN ISSUE WITH THE WATER PUMP. I WAS SHOCKED, BOTHERED & FRUSTRATED BECAUSE IT HAD BEEN LESS THAN A MONTH THAT I JUST HAD TO HAVE THIS CAR WORKED ON. FORTUNATELY, THE WATER PUMP DIDN'T COST ME ANYTHING DUE TO IT STILL BEING UNDER WARRANTY BUT THAT STILL DOESN'T CHANGE THE FACT THAT I'M A VERY DISSATISFIED CUSTOMER. *TR

WAS PARKED IN FRONT OF AN ESTABLISHMENT AND WAS UNABLE TO REMOVE IGNITION KEY OR MOVE THE GEAR SHIFT UP AND DOWN. I WAS ABLE TO REMOVE THE OVERDRIVE BOX IN FRONT OF THE GEAR SHIFT SO I COULD SHIFT THE CAR INTO GEAR AND DRIVE HOME, HOWEVER, BECAUSE THE CAR WAS NOT RECOGNIZING THE GEAR SHIFT WAS IN PARK I WAS STILL UNABLE TO REMOVE THE IGNITION KEY WHEN I GOT HOME SO THE CAR'S BATTERY DIED. I CONTACTED ONE OF CHEVY'S TOW SERVICES IN ORDER TO GET THE CAR TOWED BUT DUE TO THE CAR BEING IN THE GARAGE, THE TOW DRIVER SUGGESTED THAT HE TRY TO JUMP THE CAR TO AVOID HAVING TO PUSH THE CAR MANUALLY OUT OF THE GARAGE. THE CAR STARTED AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP. AFTER 3 DAYS OF WORKING ON THE CAR, THE SERVICE MANAGER TOLD ME THAT THE JUMP MAY HAVE FRIED THE COMPUTER SO IT NEEDED TO RECONFIGURED WHICH COST ME OVER $1000 (DUE TO IT NOT BEING UNDER WARRANTY). I WAS ONLY MADE AWARE OF THE MANY RECALLS THAT CHEVY HAS HAD ON THE CRUZE DUE TO HAVING TO TAKE THE CAR INTO THE DEALERSHIP AGAIN (WATER PUMP NEEDED TO BE REPLACED) AND TALKING TO ANOTHER CUSTOMER ABOUT MY DISTASTE & FRUSTRATION THAT I'VE BEEN EXPERIENCING WITH THIS CAR. I WAS NEVER MAILED ANY OF THE RECALLS WHICH I CAN'T UNDERSTAND WHY AS I'M ALWAYS RECEIVING MAILINGS FROM THE DEALERSHIP WHERE I PURCHASED MY CAR. I FEEL AS THOUGH THE INITIAL PROBLEM WAS DUE TO TWO OF CHEVY'S RECALLS (CAMPAIGN #11V273000 & 11V270000) SO CHEVY SHOULD HAVE PAID FOR THE REPAIRS. THIS ISSUE IS ONE OF THE MANY ISSUES I'VE HAD SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2011. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT UPON INITIAL START UP, HE NOTICED AN ABNORMAL NOTICE IN THE REAR OF THE VEHICLE WHEN SHIFTING INTO GEAR. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

2011 4DR ECO.VEHICLE LEAKING ANTIFREEZE, STRONG SMELL OF COOLANT AND RECALL NHTSA CAMPAIGN 12V288 GM 12081 OIL ON ENGINE SHIELD, REPAIR DONE 11/7/2013 WHILE VISITING COLORADO SPRINGS, CO... DEALER INVO CLAIMS THERMOSTAT HOUSING LEAKING, REPLACED PART...CRUISE CONTROL NOT HOLDING. ..NOT ADDRESS...11-12-2013 2ND FAILURE COOLANT LEAK AND OIL MILEAGE AT FAILURE 93513 DEALER FOUND LEAK AT THE CORNER OF WATER OUTLET ON REAR CYLINDER HEAD, AND REPLACED OUTLET TUBE..11-23-13 WENT TO START MY CAR FOUND ANTIFREEZE AND OIL LEAKING ON THE GROUND....CALLING DEALER IN COLORADO SPRINGS AGAIN...THIS IS [XXX]...SOMETHING WHEN ITS COLD IS CAUSING COOLANT AND OIL TO LEAK...FOUND MANY SERVICE BULLETINS FOR THESE ITEMS AND 2 RECALLS FOR THIS PROBLEM... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EVERY TIME I USE MY HEATER I GET A STRONG BURNING SMELL OF COOLANT/ ANTIFREEZE AND LOSS OF COOLANT. MOSTLY WHEN I AM STOPPED AT A TRAFFIC LIGHT/STOP SIGN AND IT'S INTERMITTENT BETWEEN SLIGHT OR REALLY STRONG. I DID A LOT OF ONLINE RESEARCH AND FOUND LOTS OF OTHER PEOPLE WITH THE SAME COMPLAINTS, EVEN FOUND LOCAL NEWS STORIES FROM OTHER STATES ON YOUTUBE. ALL FINGERS SEEM TO POINT TO THE HEATER CORE AND OR THE GREASE USED IN THE HVAC SYSTEM.THE SMELL IS SO BAD SOMETIMES THAT I HAVE TO ROLL DOWN AT LEAST TWO WINDOWS AND TURN OFF THE INTERIOR FAN UNTIL I START DRIVING AGAIN. I BOUGHT THE CAR CERTIFIED USED A COUPLE OF MONTHS AGO AND THEY SHOULD HAVE CAME UP WITH A SOLUTION 2 YEARS AGO WHEN THE PROBLEM AND COMPLAINTS STARTED. THIS ISSUE NEEDS TO BE RECALLED ALREADY. THIS IS A HEALTH ISSUE! I WOULD REALLY LIKE TO ENJOY MY FIRST NICE CAR AND NOT WORRY ABOUT GETTING SICK OR DYING FROM THIS! *TR

MY 2011 CHEVY CRUZE HAS AN ACCELERATION HESITATION. STARTING ABOUT 2 MONTHS AFTER I BOUGHT THE CAR IN 2010 THE ISSUE BEGAN. WHEN I NEED TO ACCELERATE IN CERTAIN SITUATIONS SUCH AS PULLING OUT ON A ROAD, PASSING ANOTHER VEHICLE, ACCELERATING AFTER REDUCING SPEED, ETC. ETC. THE CAR LOSES POWER WHEN I STEP ON THE GAS FOR THREE-FIVE SECONDS BEFORE SLOWLY RESPONDING AND ACCELERATING TO WHERE I NEED IT TO BE. IT'S AS IF THE CAR DIES FOR A FEW SECONDS. THOSE FEW SECONDS ARE ALWAYS IN SITUATIONS WHEN I NEED TO BE MOVING. I BROUGHT THE CAR IN TO THE DEALERSHIP AND WAS TOLD THAT IT WAS NORMAL.THE ISSUE IS GETTING WORSE SO I BROUGHT THE CAR IN TO DEALERSHIP AGAIN AND WAS TOLD THERE WAS NOTHING WRONG.MY CAR WAS IN FOR OTHER RECALLS AND THEY GAVE ME A LOANER 2013 CRUZE TO DRIVE. THE NEWER CRUZE DID NOT HAVE THE HESITATION PROBLEM AT ALL, IT DROVE BEAUTIFULLY. THERE ARE THOUSANDS OF PEOPLE WITH THE SAME YEAR, MAKE AND MODEL THAT HAVE THIS SAME ISSUE. IT IS DANGEROUS!! JUST BECAUSE NO ONE THAT WE KNOW OF HASN'T DIED YET THAT DOESN'T MEAN THAT THERE ISN'T AN ISSUE. THE 2011 CRUZE IS UNSAFE AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. *TR

I PURCHASED THIS VEHICLE NEW FROM A CHEVY DEALERSHIP IN EDEN PRAIRIE, MN. AFTER ONLY 2 MTHS, IT BEGAN INTERMITTENTLY HESITATING, LURCHING FORWARD WHEN ATTEMPTING TO ACCELERATE (WHILE SOMETIMES BLOWING HOT AIR FROM THE AC) & REFUSING TO ACCELERATE. MULTIPLE TIMES IT HAS COMPLETELY STALLED OUT (WHILE DRIVING 30-40 MPH ON A HIGHWAY & WHEN ACCELERATING FROM A STOP ON A HILL RESULTING IN ROLLING BACKWARD). IT IS CURRENTLY AT THE DEALERSHIP FOR THE 4TH TIME FOR THIS SPECIFIC ISSUE, BUT DOES NOT SHOW ANY CODES (NO SES LIGHT). THEY HAVE MADE MANY REPAIRS IN AN ATTEMPT TO FIX THIS ISSUE (LEAKING WATER PUMP, REPROGRAMS, WASTEGATE SOLENOID REPLACEMENT, ETC), BUT THE PROBLEM STILL PERSISTS. I AM CONCERNED THAT MY CAR WILL STALL WHILE ON A HIGHWAY OR PASSING THROUGH AN INTERSECTION, WHICH WOULD POSE A HUGE SAFETY THREAT. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS & WOULD LIKE GM TO ACCEPT RESPONSIBILITY & REPLACE/RECALL THESE VEHICLES. *TR