NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
193 reportsClear category filter70,000 miles · Mar 4, 2015
EnginePower Train
NEVER HAD ANY PROBLEMS WITH THIS VEHICLE INDICATING THAT THIS WOULD SUDDENLY HAPPEN BUT IT DID. I WOULD HEAT UP MY CAR IN THE MORNING AND THE REDUCED ENGINE LIGHT WOULD COME ON, I WOULD TURN THE CAR OFF AND THEN BACK ON IN A COUPLE OF MINUTES AND IT WOULD DRIVE FINE. THIS HAPPENED A FEW TIMES BUT THEN I WAS DRIVING ABOUT 55 MPH …
Read full complaint
NEVER HAD ANY PROBLEMS WITH THIS VEHICLE INDICATING THAT THIS WOULD SUDDENLY HAPPEN BUT IT DID. I WOULD HEAT UP MY CAR IN THE MORNING AND THE REDUCED ENGINE LIGHT WOULD COME ON, I WOULD TURN THE CAR OFF AND THEN BACK ON IN A COUPLE OF MINUTES AND IT WOULD DRIVE FINE. THIS HAPPENED A FEW TIMES BUT THEN I WAS DRIVING ABOUT 55 MPH AND THEN ALL OF A SUDDEN THE ENGINE AND STABILITRAC LIGHT COMES ON AND SAYS REDUCED ENGINE POWER AND THE CAR SLOWS DOWN ABOUT 5 MPH IMMEDIATELY. THIS OCCURRED 3 TIMES ON MY WAY HOME THAT IS NORMALLY ONLY A 10 MINUTE DRIVE, THE VERY NEXT MORNING IT DID IT AGAIN WHEN STARTING IT UP IN THE MORNING TO TAKE IT TO THE DEALERSHIP. THIS HAPPENS IN THE MIDDLE OF TRAFFIC AND THANKFULLY DID NOT CAUSE AN ACCIDENT BUT IT COULD IF THIS WOULD OF HAPPENED ON THE EXPRESSWAY. THERE ARE SEVERAL COMPLAINTS ON THIS ISSUE WITH THE 2011 CHEVROLET CRUZE ON THE COMPLAINT FORUMS ABOUT THE THROTTLE BODY (DEALERSHIP CONFIRMED THIS ISSUE). THIS IS VERY DANGEROUS! *TR
NHTSA ODI #10692011
119,981 miles · Mar 1, 2015
EnginePower Train
MY CHEVROLET DEALER INFORMED ME THAT MY 2011 CHEVY CRUZE HAS A LEAK IN THE TRANSMISSION OIL COOLER LINES. IS THERE OR WILL THERE BE A RECALL FOR THIS PROBLEM. I NOTICED (NHTSA CAMPAIGN NUMBER:14V152000) THE CHEVY SILVERADO, SUBURBAN, SIERRA, TAHOE, AND YUKON HAD A RECALL FOR TRANSMISSION COOLER LINE ISSUES. PLEASE LET ME KNOW IF…
Read full complaint
MY CHEVROLET DEALER INFORMED ME THAT MY 2011 CHEVY CRUZE HAS A LEAK IN THE TRANSMISSION OIL COOLER LINES. IS THERE OR WILL THERE BE A RECALL FOR THIS PROBLEM. I NOTICED (NHTSA CAMPAIGN NUMBER:14V152000) THE CHEVY SILVERADO, SUBURBAN, SIERRA, TAHOE, AND YUKON HAD A RECALL FOR TRANSMISSION COOLER LINE ISSUES. PLEASE LET ME KNOW IF/WHEN CHEVROLET WILL REIMBURSE FOR THE REPLACEMENT AND REPAIR FOR THIS HEALTH AND SAFETY ISSUE(POTENTIAL VEHICLE FIRE). THANK YOU FOR YOUR ATTENTION REGARDING THIS MATTER. *TR
NHTSA ODI #10691345
15,000 miles · Feb 24, 2015
Power Train
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER REVERSING AND PUTTING THE VEHICLE INTO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACT…
Read full complaint
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER REVERSING AND PUTTING THE VEHICLE INTO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
NHTSA ODI #10690273
80,000 miles · Feb 23, 2015
Electronic Stability Control (esc)EnginePower Train
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE LOST POWER, THE ELECTRONIC STABILITY CONTROL, AND THE SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTL…
Read full complaint
TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE LOST POWER, THE ELECTRONIC STABILITY CONTROL, AND THE SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 04/10/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. UPDATED 11/5/2015*JS
NHTSA ODI #10690074
55,000 miles · Feb 16, 2015
Power Train
THE VEHICLE STOPPED MOVING WHILE CRUISING ON THE HIGHWAY. THE CLUTCH AND THE FLYWHEEL STOPPED WORKING RANDOMLY CAUSING THE VEHICLE TO STOP ACCELERATING. BROUGHT TO TWO SEPARATE DEALERS WHO SAY WE HAVE TO REPLACE THE PARTS. VERY CONCERNED THIS IS A FAULTY PART, NOT WORN OUT FROM THE DRIVER. *TR
NHTSA ODI #10683664
53,480 miles · Feb 8, 2015
EnginePower TrainVehicle Speed Control
WHILE DRIVING I LOST ENGINE POWER AND HAD NO FOOT THROTTLE. THE CHECK LIGHT CAME ON THAT STATED REDUCED ENGINE POWER AND CHECK STABILATRAK. SHUTTING CAR OFF AND RESTART DID NOT FIX. MY CAR WOULD NOT GO OVER 4MPH AND I WAS NEARLY REAR ENDED. *JS
NHTSA ODI #10681987
28,000 miles · Jan 1, 2015
Electrical SystemPower Train
THE CHEVROLET CRUZE 2011 IS COMPROMISED BY HACKING AND TAMPERING AND ALLOWS FOR THE ENDANGERMENT OF THE DRIVE, OTHER MOTOR VEHICLE DRIVERS OR PEDESTRIANS. THE RADIO ANTENNA WILL SOUND OFF AND CONSTANTLY MAKE A ROAMING NOISE AS IF BEING ACCESSED. THIS IS AT EVERY STOP SIGN AND EVERY STOP LIGHT OR EVERY DESTINATION REACHED BY GPS …
Read full complaint
THE CHEVROLET CRUZE 2011 IS COMPROMISED BY HACKING AND TAMPERING AND ALLOWS FOR THE ENDANGERMENT OF THE DRIVE, OTHER MOTOR VEHICLE DRIVERS OR PEDESTRIANS. THE RADIO ANTENNA WILL SOUND OFF AND CONSTANTLY MAKE A ROAMING NOISE AS IF BEING ACCESSED. THIS IS AT EVERY STOP SIGN AND EVERY STOP LIGHT OR EVERY DESTINATION REACHED BY GPS MARKERS. THE CRUZE SYSTEM IS ALLOWING THE 24/7 TRACKING WHEN IT IS USED AND TAMPERING WITH THE INTENT TO CAUSE MALFUNCTION OR ANNOYANCE. THE THROTTLE IS BEING CUT OFF DELIBERATELY AT STOP SIGNS, AND TRAFFIC LIGHTS AND DESTINATIONS, THE RADIO ANTENNA WILL CONSTANTLY MAKE A ROAMING NOISE "SEARCHING OR ACCESS". THE VEHICLE IS DELIBERATELY BEING USED FOR STALKING BLACKS FOR HATE CRIMES WHILE TESTING OUT VEHICLE HALTING SYSTEMS BY CLEARLY SATELLITE. THIS HAS HAPPENED 100 OR SO TIMES IN THE 3 YEAR I HAVE HAD THE VEHICLE AND THERE IS NO REMEDY. WHEN OTHER PERSONS USE MY OWN VEHICLE THESE ISSUE DO NOT ARISE AND I HAVE CONFIRMED THIS WITH OTHER OWNERS, MY VEHICLE IS A UNIQUE OCCURRENCE THAT INVOLVES ALSO A HATE CRIME IN PUBLIC, POLICE STALKING, LAW ENFORCEMENT STALKING, HOME STALKING AND TAMPERING OF ALL ELECTRONIC DEVICES I OWN OR USE IN MY HOME. THIS CAR IS NOT SAFE AND THE THROTTLE CUT OFFS ARE DELIBERATE AND SPECIFIC. THE THROTTLE AS I SAID ALREADY IS CUT OFF AT A STOP SIGN OR MID ACCELERATION WITH THE INTENT TO REMOVE OPERATOR CONTROL AND HALT THE VEHICLE. THE LIGHTS ARE TURNED ON AND OFF ON THEIR OWN ON ONE OCCASION. I HAVE HAD OTHER PEOPLE TEST THE CAR, THESE THINGS DO NOT OCCUR EVEN WHILE I AM IN THE PASSENGER SIDE. ONLY WHEN I AM THE SOLE INDIVIDUAL DRIVING THE VEHICLE ALONE IS THE THROTTLE CUT OFF AND THE LIGHTS TAMPERED WITH INCLUDING THE ANTENNA FOR STALKING AND TRACKING WHERE I GO. THIS IS MY SECOND FILING TO ADDRESS WHITE SUPREMACY UNDER THE COLOR OR LAW THAT INTERFERES WITH PERSONAL PROPERTY AND USE AND CONTROL OF PROPERTY. *JS
NHTSA ODI #10669487
101,300 miles · Dec 21, 2014
EnginePower TrainVehicle Speed Control
I WAS PULLING OUT OF A GAS STATION, USE TO MY NORMAL POWER AND ALMOST GOT HIT BECAUSE MY CAR WOULDN'T GO OVER 15MPH FLOORED. THEN LOOKED DOWN AND SAW A ENGINE POWER IS REDUCED, SERVICE STABILI TRAK AND SERVICE TRACTION CONTROL. SO I TOOK TO A MECHANIC HE HOOKED IT UP AND THE CODE SHOWED UP AS MY THROTTLE BODY POSITION SENSOR. TH…
Read full complaint
I WAS PULLING OUT OF A GAS STATION, USE TO MY NORMAL POWER AND ALMOST GOT HIT BECAUSE MY CAR WOULDN'T GO OVER 15MPH FLOORED. THEN LOOKED DOWN AND SAW A ENGINE POWER IS REDUCED, SERVICE STABILI TRAK AND SERVICE TRACTION CONTROL. SO I TOOK TO A MECHANIC HE HOOKED IT UP AND THE CODE SHOWED UP AS MY THROTTLE BODY POSITION SENSOR. THEY REPLACED IT AND DROVE IT AND IT DROVE FINE FOR ABOUT TWO WEEKS. I WAS JUST GOING DOWN THE ROAD THEN ALL OF A SUDDEN MY CAR DID THE SAME THING. I LOST POWER SO FAST THAT I ABOUT GOT REAR ENDED. TOOK IT BACK TO THE BODY SHOP AND SHOWED THE SAME CODE SO THEY REPLACED THE PART AGAIN. AND TWO DAYS AFTER ALL THIS MY CAR IS DOING THIS AGAIN. THIS IS EXTREMELY DANGEROUS AT HOW IT LOOSES ENGINE POWER. IT LOOSES IT SO FAST THAT SOMEONE CAN GET HURT EXTREMELY BAD. *TR
NHTSA ODI #10667535
67,000 miles · Nov 21, 2014
EnginePower Train
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STARTED JERKING AND THE CONTACT WAS UNABLE TO SHIFT GEARS. THE ENGINE STALLED AND WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
NHTSA ODI #10660093
77,000 miles · Nov 20, 2014
Electrical SystemEnginePower Train
THE VEHICLE WOULD NOT SHIFT OUT OF PARK NOR REMOVE THE KEY. THE WHEEL WAS LOCKED AS WELL AS THE SHIFT LEVER. THE CAR WOULD TURN ON HOWEVER WOULD NOT MOVE. THERE WAS NO LIGHTS IN THE VEHICLE. *TR
NHTSA ODI #10659723
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence & remedy
Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Apr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence & remedy
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Additional source detail variants (2)
Steering:column
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Steering
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.
Illustration