2011 Chevrolet Cruze

WHILE CRUISING ALONG THE HIGHWAY AT 65 MPH, SUDDENLY THE ENGINE STALLS AS IF ALL THE FUEL HAD STOPPED GOING TO IT. AFTER A FEW SECONDS OF STALL AND SLOWING DOWN WHILE PRESSING ON THE GAS ALL THE TIME, IT SUDDENLY BEGAN PICKING UP SPEED AGAIN. HOWEVER, THERE WAS AN EXTREMELY LARGE CLOUD OF SMOKE COMING OUT THE REAR OF THE CAR. THIS OCCURRED 4-5 MORE TIMES BEFORE I ARRIVED AT HOME. I TOOK IT TO THE DEALER THE NEXT BUSINESS DAY. AFTER SEVERAL DAYS THE DEALER REPORTED THE PROBLEM WOULD BE COVERED BY WARRANTY. THREE WEEKS LATER I GET THE CAR BACK FROM THE DEALER WHO REPORTED THE ENGINE HAD "BAD PISTONS". APPARENTLY THERE HAD BEEN A NOTICE TO DEALERS REGARDING THIS PROBLEM AND HOW TO FIX IT. THE DEALER DID PROVIDE A NEW LOANER MALIBU WHILE REPAIRING MY CAR. AT 40,000 MILES AND HAVE TO HAVE THE ENGINE REBUILT DOES NOT ENHANCE CONFIDENCE IN THE NEW GM. *TR

THE CAR HAS BEEN LOSING POWER OVER THE PAST FEW MONTHS WHILE UNDER WARRANTY. I KEPT TAKING IT BACK TO THE CHEVY DEALERSHIP AND THEY SAID NOTHING WAS WRONG AND RESET THE LIGHT. HOWEVER NOW THE CAR WILL NOT BARELY GO, I HAVE POWER BUT ITS FORCED AND ITS AS IF I HAVE TO PUSH THE CAR UP THE HILLS TO GO. I LIVE IN PENNSYLVANIA SO THIS IS NOT AN IDEAL SITUATION, BUT I HAVE HAD MY OIL CHANGED REGULARLY EVERY 3,000 MILES ALTHOUGH OTHER ISSUES HAVE OCCURRED WITH THE CAR LIKE THE COOLING SYSTEM AND THE TEMP GAGE THIS TIME I HAVE HAD IT CHECKED PROFESSIONALLY WITH AN OUTSIDE CONSULT RATHER THAN GOING TO THE DEALERSHIP AND THEY STATED THAT IT IS MY TURBO IT DOESN'T WORK AND PROBABLY HASN'T WORKED PROPERLY ON MY CAR. I HAVE BEEN ON SEVERAL FORUMS FOR CHEVY CRUZES AND IT SEEMS LIKE THERE ARE LOTS OF PEOPLE WITH THIS ISSUE AS WELL. *TR

IN 2012 I STARTED HAVING ISSUES WITH MY VEHICLE "CHEVROLET CRUZE 2011" AND THE VEHICLE IS NOW OR HAS BEEN UNDER GPS BASED SURVEILLANCE. THE VEHICLES SURVEILLANCE BECAME AWARE TO ME DURING 2013 WHEN I NOTICED CONSTANT BEEPING SOUNDS. THESE WERE NOT THE CHIME SOUNDS INDICATING "VEHICLE SERVICE NEEDED", THESE ARE POST BEEPS OR "HARD DRIVE ACCESS". THE POST BEEPS INDICATE ACCESS TO THE VEHICLES ELECTRONICS SYSTEM AND COMPROMISING "ELECTRICAL SAFETY" AND "SOLE OPERATOR OWNER" ABILITIES. ANY TIME I STEP NEAR THE VEHICLE IT WOULD "SOUND OFF" INDICATING I APPROACHED THE VEHICLE. ANY TIME ANY OTHER PERSON APPROACHED THE VEHICLE IT WOULD NOT "SOUND OFF". ANY TIME I ENTER THE VEHICLE THE,CAR WOULD "SOUND OFF". ANY TIME ANY OTHER PERSONS WOULD ENTER THE VEHICLE IT WOULD NOT "SOUND OFF". WHEN BEGINNING A TRIP THE VEHICLE WOULD "SOUND OFF". WHEN REACHING A STOP OR DESTINATION THE VEHICLE WOULD "SOUND OFF". WHEN STOPPING AT A STOP LIGHT THE OR ANY STOP SIGN OR VEHICLE HALT THE VEHICLE WOULD "SOUND OFF". THE VEHICLES ELECTRICAL SYSTEM HAS BEEN COMPROMISED, ALLOWING MALFUNCTION AND ALTERATIONS OF VEHICLE CALIBRATION "ASSUMPTION". I HAVE HAD ELECTRICAL FLAWS WITHIN THE VEHICLE SUCH AS THE FANS NEVER SHUTTING OFF SINCE THE STALKING BEGAN. SOUNDING OFF WOULD BE THE AUDIBLE POST BEEPING HDD ACCESS SOUND, INDICATING INFORMATION TRANSFER WITHIN THE VEHICLES COMPUTER SYSTEM. THIS EVENT IS UNHEARD OF, AND IS UNDOCUMENTED ON THE INTERNET, I ALSO WAS ABLE TO VERIFY WITH OTHERS THAT WAS NOT A NOTICEABLE EVENT. THIS IS A DELIBERATE TARGETING AND ISOLATED HARASSMENT OF MYSELF AND MY PERSONAL LIFE FROM A UNKNOWN SOURCE REMOTELY. *JS

I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT TURNED GREEN, I TRIED TO ACCELERATE AND MY CAR NEARLY STALLED. THE IDLE WENT REAL LOW AND I PUSHED MY FOOT DOWN ON THE THROTTLE AND GOT NO RESPONSE FOR A FEW SECONDS THEN THE ENGINE REVVED UP AND RESPONDED BY QUICKLY GOING THROUGH GEARS TO CATCH ME BACK UP TO SPEED WITH ALL OTHER TRAFFIC. THIS OCCURS INFREQUENTLY, BUT IT HAS OCCURRED MORE THAN AN HANDFUL AND LESS THAN A DOZEN TIMES SINCE I BOUGHT THE VEHICLE. I HAVE THE TURBO CHARGED ENGINE AND DO FOLLOW THE GUIDELINES FOR GRADUAL PEDAL PRESSURE TO ACCELERATE MY VEHICLE BUT A NEAR STALL IS NOT A BYPRODUCT OF A HEAVY FOOT ON MY PART. ASIDE FROM THE SAFETY CONCERNS,MY JOB REQUIRES ME TO COMMUTE AROUND 55 MILES/DAY AND I CAN'T HAVE A MALFUNCTIONING CAR OR ONE THAT IS CONSTANTLY BEING CALLED BACK TO THE SHOP FOR A RECALL. I HAVE ALREADY TAKEN AT LEAST 3 DAYS OFF SINCE PURCHASING THIS CAR TO TAKE IT INTO THE SHOP FOR REPAIRS/RECALLS. I BOUGHT A NEW CAR TO AVOID THESE FRUSTRATIONS. CURRENTLY, I HAVE LESS THAN 40,000 MILES (MOSTLY HIGHWAY) ON THIS CAR. I DON'T THINK THIS IS TYPICAL FOR A NEW CAR WITH LOW MILEAGE. UPDATED 11/24/2014 *JS

1ST THE VEHICLE FAILED TO SHIFT INTO REVERSE. THE TORQUE CONVERTER HAD DISASSEMBLED AND TRANSMISSION WAS REPLACED. ONE MONTH LATER THE ENGINE BEGAN TO SMOKE, THE VALVE COVER HAD MELTED AND NEEDED TO BE REPLACED GM CHARGED ME FOR THIS UNDER WARRANTY PART. THEN, I WAS MAKING A LEFT HAND TURN ONTO A RESIDENTIAL STREET MY VEHICLE BEGAN TO SMOKE INSIDE THE VEHICLE. I SHUT DOWN THE CAR AND LOOKED UNDER THE HOOD OIL WAS IN THE ANTI FREEZE FILL TANK, I CALLED GM THEY SENT A TRUCK AND TOOK IT TO DEALERSHIP. THE RESULT; GM TOLD DEALERSHIP TO REPLACE ENGINE, CALLED BACK AND SAID DON'T REPLACE TRY TO FIX IT. THEY REPLACED THE TURBO CHARGER, TURBO COOLER, AND OIL COOLER, ONLY TO HAVE ME BACK 5-6 TIMES WITH COOLING PROBLEMS, THE VEHICLE STILL HAS COOLING ISSUES, AND GOES BACK FOR SERVICE EVERY TWO WEEKS OR SO. THE VEHICLE WAS BROUGHT BACK TO SERVICE AS THERE WERE STILL SHIFTING PROBLEMS. THEY FOUND THE TORQUE CONVERTER DISASSEMBLED AND TRANSMISSION HAD TO BE REPLACED AGAIN, AND THEN AGAIN A FEW MONTHS LATER. THE VEHICLE HAS A STEERING ISSUE THAT HAS BEEN BROUGHT TO THE THEIR ATTENTION. THE STEERING LOCKS UP PERIODICALLY WHEN TRAVELING OVER 30MPH, AND HAS MADE ME AFRAID I WILL BE DRIVING AND LOCK UP PERMANENTLY. THE BRAKES ARE AN ISSUE ON THE VEHICLE NOW AND PRIOR TO RECALL FOR BRAKE ASSIST, IT IS STILL HARD TO STOP THE VEHICLE. AND BRAKES HAVE TO BE REPLACED EVERY 3 MONTHS. THERE IS DEFINITELY AN ELECTRICAL ISSUE WITH THIS VEHICLE AS THE EMERGENCY FLASHERS WORKED PERIODICALLY THEN COMPLETELY STOPPED WORKING, AS WELL AS THE RUNNING LIGHTS BURNING OUT WITHIN A MONTH OF REPLACEMENT ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALERSHIP FEELS ITS NOT A PROBLEM. THIS VEHICLE MAY SHUT OFF FROM ELECTRICAL ISSUES EVENTUALLY. WHEN USING THE AIR CONDITIONER THE DASHBOARD FILLS WITH OVER A HALF INCH OF CONDENSATION AND LEAKS OUT OF THE VENTS PROFUSELY. VALVE COVER HAD TO BE REPLACED AGAIN. *TR

THE 2011 CRUZE SHOULD BE TAKEN OFF THE MARKET. THIS CAR HAS CAUSED ME TO ALMOST CRASH 10 TIMES IN THE PAST MONTH THAT I HAVE HAD IT. THERE HAS TO BE A DEFECT WITH THE ACCELERATION OF THE CAR. WHEN I MERGE ON TO THE INTERSTATE AND TRY AND SPEED UP THE CAR STALLS OUT AND HAS A HARD TIME SHIFTING. THOUSANDS OF OTHERS HAVE COMPLAINED ABOUT THE SAME ISSUE. THIS IS A HAZARD TO VEHICHLE OWNERS AS WELL AS OTHER MOTORIST. WHEN WILL SOMETHING BE DONE ABOUT THIS? GM SHOULD HAVE TO FIX THESE UNITS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/CHEVROLET/CRUZE/POWER_TRAIN/PROBLEM.ASPX. *TR

CAR OVERHEATED ON DRIVE HOME. PULLED OVER IMMEDIATELY AND HAD CAR TOWED TO DEALERSHIP. WATER PUMP WAS REPLACED. SINCE THAT TIME CAN CONTINUALLY SMELL ANTIFREEZE INSIDE CAR. ALSO HAVE FOUND PUDDLES UNDER CAR SEVERAL TIMES. HAVE TAKEN CAR BACK TO DEALERSHIP. WAS TOLD THEY COULD FIND NO LEAK. THEY STATED THE SURGE TANK CAP WAS LOOSE AND THAT THEY REFILLED TANK. BUT IT STILL SMELLS. IT IS SERVICED BY THE DEALERSHIP ONLY. SO WHY ARE THEY HAVING TO TIGHTEN THE CAP? AND ARE THEY HAVING TO FILL THE SURGE TANK REPEATEDLY? *TR

I PURCHASED THE 2011 CHEVY CRUZE WITH APPROX 55 K. WHEN I DROVE THE CAR AT THE LOT EVERYTHING SEEMED TO BE IN GOOD WORKING ORDER. THE NEXT DAY I KEPT HEARING A SURGE LIKE SOUND IN THE ENGINE AND WHEN THE ACCELERATOR WAS PUSHED THE CAR WOULD NOT GAIN ANY SPEED OR POWER. I CONTACTED THE DEALER AND EXPLAINED WHAT WAS GOING ON WITH THE CAR AND WAS TOLD THAT THIS WAS COMMON IN THE CHEVY CRUZES BECAUSE OF THE ENGINE SIZE AND THAT WHY THE CAR IS ABLE TO GET SUCH GREAT GAS MILEAGE. I COULD NOT STAND THE NOISE ANY LONGER MARCH 19, 2014 I TOOK THE CAR TO THE DEALERS SERVICE DEPARTMENT WHERE CAR WAS PURCHASED. I INFORMED THEM OF THE ISSUES I WAS HAVING WITH THE SURGING SOUND AND THE LOSS OF SPEED & POWER. THE NEXT DAY INFORMED ME THEY COULD NOT HEAR ANY SURGING SOUND AND ONLY FOUND 1 PROBLEM LEAKING THERMOSTAT. I WAS REFERRED TO THE GM DEALER TO GET FIXED UNDER THE POWERTRAIN WARRANTY. IT HAS NOT EVEN BEEN A FULL YEAR SINCE I PURCHASED THIS CAR. ON APRIL 7TH 2014 I WAS DRIVING ON THE FREEWAY DURING RUSH HOUR AND ALL OF SUDDEN I HEAR A DINGING SOUND ALL THE ENGINE LIGHTS CAME ON, ALONG WITH THE HAZARDS LIGHTS AND THE CAR BEGAN TO LOSE POWER,THE CENTER PANEL KEPT READING TRANSMISSION HOT IDLE ENGINE. I HAD NOT HAD ANY OTHER PREVIOUS WARNINGS,ALL THE GAUGES APPEARED TO BE NORMAL WITH NO SIGN OF OVER HEATING. I CONTACTED THE CHEVY DEALER AND TOOK THE CAR DOWN RIGHT AWAY.EXPLAINED TO THEM WHAT HAPPENED AND THE ISSUES THE DIAGNOSES THAT WAS GIVEN FROM THE SERVICE DEPT WHERE CAR WAS PURCHASED. THE NEXT DAY THE CHEVY DEALER CONTACTED ME AND SAID THEY HAD REPLACE THE WATER PUMP. ALSO THE TRANSMISSION HAD BURNT OIL AND NEEDS TO BE FLUSHED AND IT WAS NOT COVERED UNDER THE WARRANTY. THEY TOO COULD NOT FIND ANYTHING ELSE WRONG AS TO WHY TRANSMISSION IS RUNNING HOT,NOT EVEN WITH THE SURGING SOUND AND LOSE OF POWER. APRIL 11TH 2014 HAD THE SAME ISSUES AGAIN. *JS

PROBLEM STARTED CLOSE TO WINTER,OCTOBER 2013. COOLANT LEVEL SLOWLY DECREASED, NOT CONCERNED AT THE TIME, JUST TOPPED OFF DURING OIL CHANGES. FAST FORWARD TO APRIL 2014, REFILL OF COOLANT NEEDED DAILY IF HEAT IS USED. COOLANT TANK IS COMPLETELY EMPTY AFTER CAR IS OFF AND SITTING FOR A FEW HOURS! LARGE PUDDLE OF COOLANT UNDER ENGINE, NOT THE RADIATOR. REMAINS TO BE A SLOW LEAK. WHEN HEAT IS ON, COOLANT BEGINS TO SLOWLY LEAK UNDERNEATH ENGINE. TEMP GAUGE IS ALWAYS NORMAL. NO SIGNS OF OVERHEATING, NO EXCESS COOLANT IN ENGINE BAY. ALL ROUTINE MAINTENANCE COMPLETED BY CHEVROLET DEALERSHIPS. DEX (GM SPECIFIC COOLANT, ORANGE IN COLOR) COOLANT USED EXCLUSIVELY. EVERY TIME HEAT IS TURN ON, AT ANY TEMP, AT ANY FAN SPEED, AT ANY SETTING (DEFROST, FLOOR, ETC.) THERE IS A STRONG ODOR OF BURNING/HOT COOLANT. I AM UNABLE TO PUT MY CHILDREN IN VEHICLE!, WHEN HEAT IS NEEDED IN VEHICLE. ODOR IS TOO STRONG AND CHILDREN COMPLAINED OF NAUSEA AND LIGHTHEADEDNESS. TO MANY INSTANCES SIMILAR TO THIS LISTED. GM NEEDS TO PROVIDE RESOLUTION. *TR