NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
96 reportsClear category filter5,500 miles · Jan 1, 2015
Electrical System
I WAS DRIVING ON MY WAY TO THE STORE, SUDDENLY I STARTED SMELLING SOMETHING BURNING. I THE THOUGHT THAT THE SMELL WAS COMING FROM OUTSIDE. BUT IT HAPPENED AGAIN ON DECEMBER 31ST WHEN I WAS ON MY WAY HOME FROM WORK. I DIDN'T SEE ANY SMOKE, BUT I SMELLED SOMETHING BURNING. THE FUMES WERE COMING FROM THE VENT. THIS NEEDS TO BE…
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I WAS DRIVING ON MY WAY TO THE STORE, SUDDENLY I STARTED SMELLING SOMETHING BURNING. I THE THOUGHT THAT THE SMELL WAS COMING FROM OUTSIDE. BUT IT HAPPENED AGAIN ON DECEMBER 31ST WHEN I WAS ON MY WAY HOME FROM WORK. I DIDN'T SEE ANY SMOKE, BUT I SMELLED SOMETHING BURNING. THE FUMES WERE COMING FROM THE VENT. THIS NEEDS TO BE CHECKED OUT. *JS
NHTSA ODI #10669503
28,000 miles · Jan 1, 2015
Electrical SystemPower Train
THE CHEVROLET CRUZE 2011 IS COMPROMISED BY HACKING AND TAMPERING AND ALLOWS FOR THE ENDANGERMENT OF THE DRIVE, OTHER MOTOR VEHICLE DRIVERS OR PEDESTRIANS. THE RADIO ANTENNA WILL SOUND OFF AND CONSTANTLY MAKE A ROAMING NOISE AS IF BEING ACCESSED. THIS IS AT EVERY STOP SIGN AND EVERY STOP LIGHT OR EVERY DESTINATION REACHED BY GPS …
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THE CHEVROLET CRUZE 2011 IS COMPROMISED BY HACKING AND TAMPERING AND ALLOWS FOR THE ENDANGERMENT OF THE DRIVE, OTHER MOTOR VEHICLE DRIVERS OR PEDESTRIANS. THE RADIO ANTENNA WILL SOUND OFF AND CONSTANTLY MAKE A ROAMING NOISE AS IF BEING ACCESSED. THIS IS AT EVERY STOP SIGN AND EVERY STOP LIGHT OR EVERY DESTINATION REACHED BY GPS MARKERS. THE CRUZE SYSTEM IS ALLOWING THE 24/7 TRACKING WHEN IT IS USED AND TAMPERING WITH THE INTENT TO CAUSE MALFUNCTION OR ANNOYANCE. THE THROTTLE IS BEING CUT OFF DELIBERATELY AT STOP SIGNS, AND TRAFFIC LIGHTS AND DESTINATIONS, THE RADIO ANTENNA WILL CONSTANTLY MAKE A ROAMING NOISE "SEARCHING OR ACCESS". THE VEHICLE IS DELIBERATELY BEING USED FOR STALKING BLACKS FOR HATE CRIMES WHILE TESTING OUT VEHICLE HALTING SYSTEMS BY CLEARLY SATELLITE. THIS HAS HAPPENED 100 OR SO TIMES IN THE 3 YEAR I HAVE HAD THE VEHICLE AND THERE IS NO REMEDY. WHEN OTHER PERSONS USE MY OWN VEHICLE THESE ISSUE DO NOT ARISE AND I HAVE CONFIRMED THIS WITH OTHER OWNERS, MY VEHICLE IS A UNIQUE OCCURRENCE THAT INVOLVES ALSO A HATE CRIME IN PUBLIC, POLICE STALKING, LAW ENFORCEMENT STALKING, HOME STALKING AND TAMPERING OF ALL ELECTRONIC DEVICES I OWN OR USE IN MY HOME. THIS CAR IS NOT SAFE AND THE THROTTLE CUT OFFS ARE DELIBERATE AND SPECIFIC. THE THROTTLE AS I SAID ALREADY IS CUT OFF AT A STOP SIGN OR MID ACCELERATION WITH THE INTENT TO REMOVE OPERATOR CONTROL AND HALT THE VEHICLE. THE LIGHTS ARE TURNED ON AND OFF ON THEIR OWN ON ONE OCCASION. I HAVE HAD OTHER PEOPLE TEST THE CAR, THESE THINGS DO NOT OCCUR EVEN WHILE I AM IN THE PASSENGER SIDE. ONLY WHEN I AM THE SOLE INDIVIDUAL DRIVING THE VEHICLE ALONE IS THE THROTTLE CUT OFF AND THE LIGHTS TAMPERED WITH INCLUDING THE ANTENNA FOR STALKING AND TRACKING WHERE I GO. THIS IS MY SECOND FILING TO ADDRESS WHITE SUPREMACY UNDER THE COLOR OR LAW THAT INTERFERES WITH PERSONAL PROPERTY AND USE AND CONTROL OF PROPERTY. *JS
NHTSA ODI #10669487
55,450 miles · Dec 29, 2014
Electrical SystemEngine
HEATER AT FIRST DID NOT WORK; DEALER REMOVED AIR BUBBLES AND TOPPED OFF RADIATOR. THE DEALER MECHANICS MENTIONED THAT TYPICALLY THE THERMOSTATS OR TEMPERATURE SENSORS HAVE GONE IN THE CRUZES. 2 WEEKS LATER - SURE ENOUGH, BACK AT DEALERSHIP - NEED 2 TEMPERATURE SENSORS NOW. BASED ON BLOG ACTIVITIES - IT SEEMS LIKE THESE WARRAN…
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HEATER AT FIRST DID NOT WORK; DEALER REMOVED AIR BUBBLES AND TOPPED OFF RADIATOR. THE DEALER MECHANICS MENTIONED THAT TYPICALLY THE THERMOSTATS OR TEMPERATURE SENSORS HAVE GONE IN THE CRUZES. 2 WEEKS LATER - SURE ENOUGH, BACK AT DEALERSHIP - NEED 2 TEMPERATURE SENSORS NOW. BASED ON BLOG ACTIVITIES - IT SEEMS LIKE THESE WARRANT A RECALL. *TR
NHTSA ODI #10668736
40,000 miles · Dec 1, 2014
Electrical SystemEngineVehicle Speed Control
WAS TRAVELING ON THE HIGHWAY WITH CRUISE CONTROL SET AT 67MPH WHEN SUDDENLY THE CAR JUST LOST POWER AND THE ENGINE QUIT RUNNING. ALL OF THE DASHBOARD INSTRUMENTS LOST POWER ,GAS GAUGE REGISTERED EMPTY, ETC. ALTHOUGH THE RADIO DID NOT GO OFF. LUCKILY THIS HAPPENED WITH VERY LIGHT TRAFFIC AND WAS ABLE TO PULL OFF IN THE EMERGENC…
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WAS TRAVELING ON THE HIGHWAY WITH CRUISE CONTROL SET AT 67MPH WHEN SUDDENLY THE CAR JUST LOST POWER AND THE ENGINE QUIT RUNNING. ALL OF THE DASHBOARD INSTRUMENTS LOST POWER ,GAS GAUGE REGISTERED EMPTY, ETC. ALTHOUGH THE RADIO DID NOT GO OFF. LUCKILY THIS HAPPENED WITH VERY LIGHT TRAFFIC AND WAS ABLE TO PULL OFF IN THE EMERGENCY LANE AND PUT THE VEHICLE IN PARK AND RESTARTED THE VEHICLE WITH NO TROUBLE. CONTINUED OUR TRIP AND DID NOT HAPPEN AGAIN. AFTER THINKING ABOUT THIS I DID NOTICE THE VEHICLE A FEW WEEKS AGO LOSING SOME ACCELERATING SPEED/POWER INTERMITTENTLY WHILE TRAVELING. NOT SURE IF THAT WAS AN INDICATOR OR NOT. DID CALL ONSTAR APPROXIMATELY 5 HOURS AFTER INCIDENT TO DIAGNOSE AND SEE IF ANY ERROR CODES CAME UP AND THEY STATED THEY SHOWED NOTHING. THIS IS MY DAUGHTERS VEHICLE AND I FEAR THAT IF SHE IS TRAVELING IN HEAVY TRAFFIC AND THIS HAPPENS AGAIN THAT THIS COULD CAUSE A SEVER ACCIDENT. *JS
NHTSA ODI #10661462
40,000 miles · Nov 24, 2014
Electrical SystemEngineExterior LightingCrash
VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSION JERKS BEFORE SHUTDOWN AND BREAKS DON'T WORK VERY WELL. RAN OVER CUR…
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VEHICLE SHUTDOWN WHILE DRIVING ON HIGHWAY, SEVERAL TIMES. THE CAR ELECTRIC TURNS OFF AND OR FLASHES, STABILTRAK LIGHTS COME ON AND FLASHES, CHECK ENGINE FLASHING, CAR COMPLETELY SHUTS DOWN, STEERING IS ELECTRONIC OR MOTOR POWERED AND IS HARD TO USE, TRANSMISSION JERKS BEFORE SHUTDOWN AND BREAKS DON'T WORK VERY WELL. RAN OVER CURB AND OFF THE ROAD TO AVOID COLLIDING WITH OTHER VEHICLES. PICTURE, IM DRIVING ON A HIGHWAY AT NIGHT DOING 65 OR SO, ALL POWER GOES OUT, ITS DARK, OTHER CARS CAN NOT SEE ME WELL, THEY ARE SWERVING AND IM SWERVING. THIS HAPPENED FIRST AROUND 20K AND HAS HAPPENED ON SEVERAL OCCASIONS AFTER. NO CORRECTIONS OFFERED BY GM UNDER WARRANTY, COMPLAINTS WERE COMPLETELY IGNORED, UNTIL MURDOCK CHEVY IN MANHATTAN KS. THEY ARE CURRENTLY TRYING TO GET IT FIXED AND GAVE ME A LONER CAR, ALL OTHER SERVICING DEALERS REFUSED A LOANER CAR, AND TOLD ME ITS FIXED EACH TIME. CAR STILL HAS THE PROBLEMS LISTED AND NO SOLUTION IS GIVEN FROM GM OR CHEVY TO FIX THIS DEADLY SITUATION. ALSO DAMAGE TO THE CAR FROM AN ENGINE OVERHEAT OR DASHBOARD OVERHEAT AT THE SAME TIME DAMAGING ELECTRIC, WINDSHIELD, RADIO, GAUGES AND DASH COMPARTMENT LEVER. EXTREME HEAT, BURNING SMELL INSIDE. FLOORBOARD BY THE FEET MELTS CARPET AND BURNS FEET, ALL AT THE SAME TIME, ON DRIVES OF 30 MINUTES OR MORE. *TR
NHTSA ODI #10660533
88,895 miles · Nov 23, 2014
Electrical SystemEngineFuel/propulsion System
ON THIS DATE WE SCHEDULED A OIL CHANGE WITH A DEALER WHO HAS PERFORMED ALL MAINTENANCE, RECALLS AND REPAIRS SINCE THE PURCHASE OF OUR NEW CAR. WE WHERE NOTIFIED THAT THE CAR WAS READY FOR PICK UP THAT MORNING AS WE ARRIVED WE PAID OUR INVOICE, THE CONSULTANT MADE US AWARE THAT THE ENGINE LIGHT CAME ON (FIRST TIME SINCE NEW?) THI…
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ON THIS DATE WE SCHEDULED A OIL CHANGE WITH A DEALER WHO HAS PERFORMED ALL MAINTENANCE, RECALLS AND REPAIRS SINCE THE PURCHASE OF OUR NEW CAR. WE WHERE NOTIFIED THAT THE CAR WAS READY FOR PICK UP THAT MORNING AS WE ARRIVED WE PAID OUR INVOICE, THE CONSULTANT MADE US AWARE THAT THE ENGINE LIGHT CAME ON (FIRST TIME SINCE NEW?) THIS CONSULTANT DID NOT DOCUMENT THIS ENGINE LIGHT TO OUR RECORDS. WELL, THE ENGINE LIGHT KEPT GOING OFF AND ON DURING THE NEXT 10K MILES (2 OIL CHANGE LATER, OUT OF WARRANTY, MY FAULT) I HAD THIS CHECK ENGINE LIGHT DIAGNOSED BY OUR DEALER AND THEY HAD THE CODES AND THEN FURTHER TRIED TO CORRECT THE PROBLEM. THEY WANTED $800.00 TO INSTALL A NEW AIR INTAKE MANIFOLD AND THROTTLE BODY THEN CONTINUE TO TEST FOR MORE PROBLEMS WITH NO GUARANTEE OF REPAIR. I COULD NOT AFFORD THE REPAIR AND DECLINED THE FIX. THE OTHER PROBLEM SURROUNDING THIS CAR SINCE APRIL 21, 2014 WAS THAT THE FUEL GAUGE WOULD NOT SHOW FULL AFTER FILL UP AND WOULD MOVE UP AND DOWN THE SCALE ON THE GAUGE. THE AC WOULD COME ON AT STRANGE TIMES WHEN RUNNING THE HEATER? WELL ANY WAYS THAT WAS 7 HOURS AT THE DEALER AND MADE FOR A LONG DAY. I HAD TO RETURN TO PICK UP THE COVER THEY FORGOT TO INSTALL OVER THE SPARK PLUGS, AND COMPLAINED ABOUT THE LEATHER SETS BEING SOAKING WET WITH WATER AND THAT THE CAR HAS HAD THESE PROBLEMS SINCE APRIL 2014 UNDER WARRANTY, THE DEALER DID NOT WANT TO HELP US? I PURCHASED THIS CAR FROM THEM AND PURCHASED THE 35K OIL CHANGE EXTENDED WARRANTY AND BUMPER TO BUMPER WARRANTY? THIS DEALER DID ALL ! THE MAINTENANCE, RECALLS AND REPAIRS. I'M GLAD WE DIDN'T GO OVER THE 1000 FOOT CLIFF AT YELLOWSTONE WHEN THE BRAKES DECIDED NOT TO WORK (WE LEARNED LATER OF THE BRAKE RECALL) THEY HAVE A EXCUSE FOR EVERY QUESTION YOU ASK, NO REPORTS ON THE ALL POINT INSPECTION ON OUR BRAKES AND TIRES, PASSWORD PROBLEM THEY SAY? I'M READY TO BUY A TRUCK ELSEWHERE NOW, POOR GM AN CHEVY. *TR
NHTSA ODI #10660324
77,000 miles · Nov 20, 2014
Electrical SystemEnginePower Train
THE VEHICLE WOULD NOT SHIFT OUT OF PARK NOR REMOVE THE KEY. THE WHEEL WAS LOCKED AS WELL AS THE SHIFT LEVER. THE CAR WOULD TURN ON HOWEVER WOULD NOT MOVE. THERE WAS NO LIGHTS IN THE VEHICLE. *TR
NHTSA ODI #10659723
88,895 miles · Nov 18, 2014
Electrical SystemFuel/propulsion System
AFTER THE SERVICE DATE OF APRIL 21, 2014, FOR A COOLANT LEAK. I WAS NOTIFIED BY A SERVICE ADVISER THAT THE ENGINE SERVICE LIGHT WAS ON WHICH WAS NOT ON PRIOR TO MY VISIT. THE ENGINE SERVICE INDICATOR LIGHT ON THE DASH IS STILL COMING ON AND OFF BASED UPON I WOULD GUESS A NUMBER OF STARTS AND STOPS. I INVESTIGATED WHAT I COULD AN…
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AFTER THE SERVICE DATE OF APRIL 21, 2014, FOR A COOLANT LEAK. I WAS NOTIFIED BY A SERVICE ADVISER THAT THE ENGINE SERVICE LIGHT WAS ON WHICH WAS NOT ON PRIOR TO MY VISIT. THE ENGINE SERVICE INDICATOR LIGHT ON THE DASH IS STILL COMING ON AND OFF BASED UPON I WOULD GUESS A NUMBER OF STARTS AND STOPS. I INVESTIGATED WHAT I COULD AND FOUND THE GAS CAP WAS BROKEN, NOT LOCKING INTO PLACE. SO I PURCHASED A NEW CAP FROM THE DEALER AND REPLACED IT. I PURCHASED A CODE READER AND ERASER, BUT STILL HAVE THE ON/OFF INDICATOR LIGHT ON THE DASH. SO, I HAVE AN APPOINTMENT ON 11/20/2014 WITH THE DEALER TO CHECK THIS THIRD TIME COOLANT LEAK, CHANGE THE OIL AND THERE INSPECTION AS WELL AS THE ENGINE SERVICE LIGHT ON MY DASH. *TR
NHTSA ODI #10659111
34,000 miles · Nov 17, 2014
Electrical SystemEngine
WAS DRIVING THE CRUZE, A MESSAGE FLUSHED IN SCREEN "AC TURNED OFF DUE TO HIGH ENGINE TEMP" AC WAS NOT ON, HEAT WAS NOT WORKING, TURNED OFF BLOWER, THE SCREEN CHANGED TO ENGINE OVERHEATED IDLE ENGINE, THEN CHANGES TO PARTIAL POWER LOSS AND THE CAR BECAME SLUGGISH, I HAD TO CONTINUE DRIVING UNTIL A SAFE PLACE WAS AVAILABLE TO P…
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WAS DRIVING THE CRUZE, A MESSAGE FLUSHED IN SCREEN "AC TURNED OFF DUE TO HIGH ENGINE TEMP" AC WAS NOT ON, HEAT WAS NOT WORKING, TURNED OFF BLOWER, THE SCREEN CHANGED TO ENGINE OVERHEATED IDLE ENGINE, THEN CHANGES TO PARTIAL POWER LOSS AND THE CAR BECAME SLUGGISH, I HAD TO CONTINUE DRIVING UNTIL A SAFE PLACE WAS AVAILABLE TO PULL OFF, THEN THE REACTIONS CONTROL LIGHT STARTED BLINKING AND MY OIL LIFE INDICATOR TOLD ME TO CHANGE OIL BEFORE RETURNING TO THE PARTIAL POWER LOSS MESSAGE. I TOWED TO DEALER. *TR
NHTSA ODI #10658737
15,000 miles · Aug 19, 2014
Air BagsElectrical SystemSeats
FRONT PASSENGER AIR BAG "OFF LIGHT" COMES ON INTERMITTENTLY ON MY 2011 CRUZE WHEN AN ADULT IS SITTING IN THE FRONT PASSENGER SEAT -- INDICATING THE AIR BAG SYSTEM IS OFF. I'VE TAKEN IT TO MY GM DEALERSHIP TWICE AND BOTH TIMES THEY SAY THAT EVERYTHING CHECKS OUT OK AND THERE IS NOTHING THEY CAN DO. THE CAR AIR BAGS HAVE NEVER B…
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FRONT PASSENGER AIR BAG "OFF LIGHT" COMES ON INTERMITTENTLY ON MY 2011 CRUZE WHEN AN ADULT IS SITTING IN THE FRONT PASSENGER SEAT -- INDICATING THE AIR BAG SYSTEM IS OFF. I'VE TAKEN IT TO MY GM DEALERSHIP TWICE AND BOTH TIMES THEY SAY THAT EVERYTHING CHECKS OUT OK AND THERE IS NOTHING THEY CAN DO. THE CAR AIR BAGS HAVE NEVER BEEN DEPLOYED. THERE IS A FLAW WITH THIS SAFETY SYSTEM AND GM SHOULD STEP FORWARD AND COME UP WITH A FIX. *TR
NHTSA ODI #10626438
Official recalls
7Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Aug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
Consequence & remedy
Consequence: A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
Remedy: General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
Consequence & remedy
Consequence: EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Jun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
Consequence & remedy
Consequence: THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
Consequence & remedy
Consequence: THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Apr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence & remedy
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Additional source detail variants (2)
Steering:column
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Steering
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
Consequence: SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ12002 · Chapman Chevrolet / Cruze Engine Recall
Opened Oct 15, 2012 · Closed Oct 20, 2014
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline
NHTSA opened AQ12-002 to determine whether Chapman Chevrolet of Philadelphia, Pennsylvania complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C.Chapter 301 (Safety Act) and its implementing regulations.The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ? 30120(i)). NHTSA issued an information request (IR) letter to Chapman Chevrolet on October 16, 2012.Chapman Chevrolet responded to this request on November 8, 2012.To gather additional information, NHTSA mailed an IR letter to General Motors LLC (GM) on February 25, 2013.GM responded to this request on April 1, 2013.NHTSA then issued a second IR letter to Chapman Chevrolet on July 2, 2013.Chapman Chevrolet supplied their response on July 30, 2013. NHTSA?s investigation indicated that Chapman Chevrolet sold and delivered 23 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Chapman Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated October 1, 2014, Chapman Chevrolet paid compromised civil penalties in the amount of $50,000.This Audit Query is closed.
PE12010 · Engine Compartment Fire
Opened Mar 28, 2012 · Closed Jul 19, 2012
Status: closed (inferred from source dates) · Engine
In a June 21, 2012 letter to NHTSA, General Motors LLC. (GM) submitted a Defect Information Report (DIR) identifying a defect in approximately 413,148 model year (MY) 2011 through 2012 Chevrolet Cruze vehicles manufactured from October 2, 2009 through May 31, 2012 (Recall 12V-288). According to GM, engine oil change procedures can result in spilling or dripping of oil on the engine shield.Also, manual transmission vehicles with a completely worn clutch may cause hydraulic fluid to be expelled from the clutch housing vent hole.If oil, debris or the burning hydraulic fluid contacts hot engine or exhaust system surfaces, and the engine shield, the shield may ignite and burn, leading to a possible engine compartment or vehicle fire.GM and its engine shield supplier, Hanwha, modified the engine shield to address factors that may contribute to engine compartment fire. The redesigned shields were completely implemented in production vehicles by June 2012.The Office of Defects Investigation (ODI) analyzed complaint data provided by GM as well as complaints submitted to ODI from consumers. In total, there were 25 unique Chevrolet Cruze reports indicating hot surface ignition due to engine oil or hydraulic fluid contacting hot manifold, exhaust surfaces and the engine shield.Four additional fires were identified that resulted from other or unknown causes, including 1 attributed to a missing oil filler cap.Three fires of unknown cause all involved vehicles equipped with 1.4L L4 turbocharged engines.ODI will continue to monitor field experience in Cruze vehicles equipped with that engine.Owners of the recalled vehicles are notified to take their vehicle to a GM dealer, who will modify the engine shield to prevent oil fluids from contacting the shield.Also, on vehicles with a manual transmission, dealers are to apply a protective tape to the electronic power steering wire harness to prevent any incidents related to this issue. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.): 10456338, 10453754, 10450556, 10446718.