2019 Chevrolet Corvette

I AM THE OWNER OF A 2019 CORVETTE ZR1. I WAS DRIVING WHEN I HEARD A LOUD RATTLE SOUND COMING FROM THE FRONT BUMPER AREA. DURING THIS TIME THE FRONT END OF MY CAR BECAME HARD TO CONTROL. I SLOWED DOWN, PARKED THE CAR AND INSPECTED THE FRONT END. UPON INSPECTION I SAW THAT MY FRONT SPLITTER HAD NEARLY DISCONNECTED FROM MY CAR. I TRIED TO DRIVE SLOWLY AND MAKE IT HOME BUT THE SPLITTER WAS SCRAPING AND I DIDN'T FEEL THAT IT WAS SAFE. I ALSO DIDNT WANT TO CAUSE ANY MORE DAMAGE. UPON INSPECTION FROM A SHOP IT WAS FOUND THAT THE CENTER SUPPORT BRACKET THAT HOLDS THE FRONT SPLITTER ON PROPERLY WAS NEVER INSTALLED ON MY DURING PRE-DELIVERY INSPECTION. AFTER SPEAKING WITH SEVERAL OTHER ZR1 OWNERS THAT THIS HAS HAPPENED TO WE NOW BELIEVE THAT SOME CHEVY DEALERS ARE FORGETTING TO PUT THIS CENTER SUPPORT BRACKET ON DURING PRE-DELIVERY INSPECTION WHICH WE BELIEVE CREATES A VERY DANGEROUS SITUATION. WE HAVE INFORMED CHEVY ABOUT THIS SAFETY ISSUE BUT THEY HAVE NOT RESPONDED.

MUCH LIKE MANY OF THE HUNDREDS OF OTHER CORVETTE GRAND SPORT (C7) OWNERS WITH BENT OR CRACKED WHEEL COMPLAINTS, MY CAR HAS FALLEN VICTIM TO GM'S DEFECTIVE DESIGN ACCORDING TO THE CORVETTE SPECIALIST AT MY LOCAL DEALERSHIP AND AN INDEPENDENT INSPECTOR HIRED BY MY THIRD PARTY WARRANTY COMPANY TO REVIEW MY DAMAGE CLAIM. ALL FOUR WHEELS ON MY VEHICLE HAVE SUFFERED, "CATASTROPHIC" DAMAGE ACCORDING TO THE INVESTIGATION DONE BY AN UNBIASED THIRD PARTY AND REPORTED TO THE WARRANTY COMPANY, WHO SUBSEQUENTLY HAVE DENIED MY CLAIM FOR COVERAGE. ALL FOUR WHEELS ARE BENT ON THE INSIDE OF THE BARREL, WITH ONE ALSO BEING CRACKED (LEFT REAR WHEEL). ACCORDING TO THE INDEPENDENT INSPECTORS REPORT, THE DAMAGE WAS NOT CAUSED BY A ROAD HAZARD, BUT BY A DEFECTIVE OEM DESIGN. NOT ONLY IS THIS A MAJOR SAFETY HAZARD THAT SHOULD NOT BE HAPPENING TO A BRAND NEW $75,000 VEHICLE, GM AND OTHER REGULATORY / GOVERNING BODIES ARE DRAGGING THEIR FEET ON TAKING MEANINGFUL ACTION, PLACING LIVES AT DIRECT RISK. AS HUNDREDS OF OTHERS HAVE REPORTED, GM IS DENYING COVERAGE ACROSS THE BOARD, AND AVOIDING ACKNOWLEDGEMENT OF A DESIGN ISSUE WHILE OWNERS ARE HUNG OUT TO FOOT A $3600 BILL TO REPLACE A SET OF WHEELS. THIS DAMAGE IS DUE TO REGULAR, DAILY DRIVING ON ROADS THAT ARE NOT MAINTAINED TO THE HIGHEST QUALITY, SUCH AS THOSE FOUND IN THE MIDWEST, WHICH IS WHERE THIS VEHICLE HAS BEEN DRIVEN. I HAVE VIDEOS OF THE DAMAGE TO EACH WHEEL (WHEELS ON A ROADFORCE BALANCING MACHINE) I CAN PROVIDE ON REQUEST, AND I'M CERTAIN THE INDEPENDENT INSPECTORS REPORT (WHICH CONTAINED EXTENSIVE VIDEO AND PHOTOGRAPHIC EVIDENCE) CAN ALSO BE OBTAINED BY SOMEONE OF AUTHORITY.

THE WHEELS ON MY 2019 CORVETTE GRAND SPORT ARE CRACKING. THE DEALERSHIP AND GM DON'T SEEM TO BE INTERESTED IN FIXING THEM. THIS CAR IS DRIVEN ON THE HIGHWAY, NEVER TRACKED AND NEVER DRIVEN HARD. THE WHEELS SHOULD BE ABLE TO STAND UP TO REGULAR DRIVING AS WELL AS THE TRACK SINCE THEY PROMOTED IT AS A TRACK READY CAR. SO FAR THE WHEELS ARE HOLDING AIR BUT FOR HOW LONG I DON'T KNOW. AND HOW SAFE IS IT TO BE DRIVING AROUND ON CRACKED WHEELS? I AM AWARE THAT THIS IS A HUGE PROBLEM WITH GM AND THEY SHOULD BE TAKING CARE OF LOYAL CUSTOMERS.

STARTED FEELING A HARMONIC VIBRATION AT ABOUT 3000 MILES. REPLACED RIGHT FRONT TIRE DUE TO FOREIGN OBJECT IN TREAD. ASKED THE DEALER TO LOOK INTO THE VIBRATION AND WAS TOLD ALL 4 WHEELS WERE BENT. DEALER INDICATED THAT THEY HAD CONTACTED GM AND THAT IT WAS A NON WARRANTY ITEM. THE VEHICLE HAS BEEN DRIVEN NORMALLY ON REGULAR ROADS WITHOUT POTHOLES OR HEAVES

TL* THE CONTACT OWNS A 2019 CHEVROLET CORVETTE. THE CONTACT STATED THAT THE VEHICLE SHUDDERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO VADEN CHEVROLET POOLER LOCATED AT 300 OUTLET PARKWAY, POOLER, GA 31322, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SET OF WHEELS WERE BENT. THE DEALER SUBMITTED A CLAIM TO THE MANUFACTURER HOWEVER, THE WHEELS WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE WHEELS WERE NOT REPLACED. THE FAILURE MILEAGE WAS 15,597.

TOOK MY NEW 2019 CHEVROLET GRAND SPORT CORVETTE, PURCHASED MAY 27 2020, TO THE DEALER FOR 500 MILE OIL CHANGE. INFORMED DEALER I HAD VIBRATION AT 65 MPH AND UP TO 75 MPH (MAYBE HIGHER). DEALER INFORMED ME THAT ALL 4 WHEELS ARE BENT OUT OF SPEC. DEALER REFERRED TO GM CORPORATE FOR WARRANTY CLAIM. GM DECLINED THE CLAIM. I FOLLOWED THE GM RECOMMENDED BRAKE IN PROCEDURE, DID NOT HIT ANYTHING, NO HARD BRAKING, NO WIDE OPEN THROTTLE, NO BURNOUTS, ETC. THE MAJORITY OF THE 500 MILE WAS ALL INTERSTATE VARYING THE SPEED FROM 55 MPH TO 75 MPH.