2002 Chevrolet Corvette

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 17 MPH, THE STEERING WHEEL SEIZED AS THE SERVICE STEERING COLUMN, PULL KEY, AND WAIT 10 SECONDS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOCK PLATE NEEDED TO BE TAKEN OUT OF THE STEERING COLUMN FOR AN ELECTRONIC BYPASS HARNESS TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,472.

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE. THE CONTACT STATED THAT THE SERVICE COLUMN LOCK AND SERVICE ACTIVE HANDLING WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SERVICE COLUMN LOCK AND SERVICE ACTIVE HANDLING FAILED. THE VEHICLE WAS REPAIRED PRIOR TO THE CONTACT OWNING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

JULY 19TH 2014 I PURCHASED A 2002 CHEVROLET CORVETTE Z06 FROM AUTONATION FORD IN LITTLETON COLORADO.JULY 26TH AFTER RETURNING HOME I PARKED THE CAR IN MY GARAGE. WHEN I CAME OUT TO MOVE THE CAR LATER THAT AFTERNOON THE STEERING COLUMN WOULD NOT UNLOCK. THERE WAS A MESSAGE ON THE DRIVER INFORMATION CENTER THAT SAID "SERVICE COLUMN LOCK". I IMMEDIATELY CALLED AUTONATION CHEVROLET, SINCE THE VEHICLE IS CHEVROLET, TO SEE IF I COULD GET SOME ADVICE ON HOW TO RESOLVE THE ISSUE. THE SERVICE MANAGER CHECKED WITH A TECHNICIAN AND I WAS TOLD THAT THE CAR WOULD NEED SERVICE. AUTONATION CHEVROLET REFERRED ME TO AUTONATION BUICK GMC. THE CAR WAS TOWED TO AUTONATION BUICK GMC ON THE MORNING OF JULY 27TH 2014. AFTER DETERMINING THAT THEIR DEALERSHIP WAS INCAPABLE OF DOING THE REPAIR AUTONATION BUICK GMC HAD THE CAR TOWED TO ED BOZARTH CHEVROLET PARK MEADOWS FOR REPAIR. I RESEARCHED THE ISSUE & FOUND OUT THAT THE "SERVICE COLUMN LOCK" ISSUE WAS A RECALL ISSUE IN 2004 FOR CORVETTES. THE "SERVICE COLUMN LOCK ISSUE ALSO EFFECTS THE FUEL SYSTEM AND LIMITS THE CAR TO 2 MPH. FIRST NOTIFICATION OF THE RECALL WENT OUT TO OWNERS ON AUGUST 2ND 2004. I CONTACTED GM ON AUG. 1ST 2014, 1 DAY SHORT OF THE 10 YEAR LIMIT ON RECALL WORK. ED BOZARTH INFORMED ME THAT THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL. I THEN CONTACTED GM CORPORATE TO INQUIRE ABOUT THE RECALL. GM CORPORATE INFORMED ME THAT THE RECALL WORK HAD BEEN DONE ON MY CORVETTE IN 2006. SINCE THE SAME "SERVICE COLUMN LOCK" ISSUE AROSE, THE RECALL WORK FAILED. I ASKED GM CORPORATE IF THEY WOULD COVER THE FAILED RECALL REPAIR AND I WAS TOLD THAT THEY WOULDN'T. I WOULD ASK THAT SINCE GM'S RECALL WORK DID NOT SOLVE THE "SERVICE COLUMN LOCK" ISSUE THAT THEY COVER THE APPROXIMATELY $1500 REPAIR THAT I HAD TO PAY FOR TO GET MY CAR BACK IN A DRIVABLE STATE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE Z06. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. NO WARNING LIGHTS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THE STEERING COLUMN NEEDED TO BE REPROGRAMMED. NO REPAIRS WERE MADE TO THE VEHICLE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 58,900.

THE "ACTIVE HANDLING" ANNUNCIATOR WARNING OCCURS SPORADICALLY DURING DRIVING AT 60 - 65 MPH. WHEN THIS CONDITION OCCURS, THE CAR SWERVES RIGHT OR LEFT AND YAWS CAUSING SOME LOSS OF CONTROL. THE CONTROL LOSS VARIES PER EACH OCCURRENCE, SOME BEING MORE VIOLENT THAN OTHERS. I HAVE HAD A GM TRAINED TECHNICIAN TROUBLESHOOT THE CAR WITH A SCAN TOOL AND THE RESULT WAS A "STEERING WHEEL POSITION SENSOR" (SWPS) FAILURE INDICATION ON THE SCAN TOOL. WITH THE ENGINE RUNNING AND THE SCAN TOOL CONNECTED, THE INDICATION OF STEERING WHEEL ANGLE WAS ZERO IRRESPECTIVE OF ACTUAL STEERING WHEEL POSITION. REGARDLESS OF ACTUAL STEERING WHEEL POSITION THE INDICATOR SHOWED ZERO. I HAVE RESEARCHED YOUR WEBSITE AND HAVE FOUND VARIOUS SERVICE BULLETINS REFLECTING THIS PROBLEM. THIS IS A CLEAR SAFETY HAZARD WITH RESPECT TO THIS CAR. IT IS ALSO CLEAR THAT THE FAULT IS EITHER AN ENGINEERING OR MANUFACTURING DEFECT AS THERE IS NOTHING THAT A DRIVER COULD DO OR INPUT TO CAUSE THIS FAULT. I AM ALSO AWARE OF GM'S CURRENT PUBLICITY REGARDING THEIR COVERING UP OF SAFETY CONDITIONS IN THEIR VEHICLES WITH RESPECT TO IGNITION SYSTEMS AND WOULD LIKE THIS PROBLEM TO BE ADDRESSED AND REPAIRED AND NOT COVERED UP. REPEAT, THIS IS A DEFINITE SAFELY HAZARD AND GM SHOULD REPAIR THIS DEFECT. IT IS ALSO CLEAR THAT GM HAS BEEN PUT ON NOTICE OF THIS SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET CORVETTE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V060000 (STEERING) AND THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE SERVICED. THE CONTACT STATED THAT SIX MONTHS AFTER HAVING THE VEHICLE SERVICED UNDER THE RECALL, THE STEERING WHEEL SEIZED WHEN SHIFTING INTO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THERE WERE UNKNOWN REPAIRS MADE TO THE VEHICLE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

I STARTED MY 2002 CHEVY CORVETTE Z06, BUT THE STEERING COLUMN LOCKED AND WOULD NOT UNLOCK. A WARNING LIGHT INDICATED TO "REMOVE KEY AND WAIT 10 SECONDS" I DID THIS, BUT IT DID NOT ALLOW THE STEERING COLUMN TO UNLOCK. PER ADVICE FROM THE LOCAL CHEVY DEALERSHIP, I DISCONNECTED/RECONNECTED THE BATTERY, BUT AGAIN THE STEERING LOCK WOULD NOT UNLOCK WHEN THE CAR WAS STARTED. IT CURRENTLY CANNOT BE DRIVEN AND IS STRANDED IN MY GARAGE. I AM THE ORIGINAL OWNER AND UNDERSTAND THAT RECALL: 04V060000 WAS ISSUED FOR THIS TYPE OF PROBLEM. AFTER CONTACTING MY LOCAL CHEVY DEALERSHIP, THEY SAID BECAUSE THE CAR IS TEN (10) YEARS OLD, THEY MAY NOT HAVE TO HONOR THE TOWING AND REPAIRS AT NO COST. BECAUSE I HAVE MOVED SEVERAL TIMES IN THE PAST THREE (3) YEARS I HAVE NOT RECEIVED A RECALL NOTICE. *TR

THE DISPLAY READS "SERVICE COLUMN LOCK" AND THE STEERING WHEEL LOCKS. WITH MULTIPLE RESETS BY UNHOOKING BATTERY NEGATIVE CABLE FINALLY THE COLUMN LOCK RELEASED. GM ISSUED SEVERAL RECALLS REGARDING THIS BUT AT THIS POINT THEY REFUSE TO BACK THAT UP WITH THE DOCUMENTED REPAIR ON THIS VEHICLE. I HAVE CONTACTED THE LOCAL DEALER COAD CHEVROLET IN CAPE GIRARDEAU, MO. WE WILL FIND OUT HOW COMMITTED TO CUSTOMER SATISFACTION THEY ARE. GM DOES NOT SEEM TO BE VERY CONCERNED ABOUT THE SAFETY ISSUE THAT THIS POSES TO A DRIVER. *TR