2015 Chevrolet Colorado

ON 3 SEPARATE OCCASIONS IN THE PAST WEEK MY SERVICE POWER STEERING AND STABILITY TRACK WARNING LIGHTS HAVE COME ON WHILE DRIVING AND MY CAR EXPERIENCED A TOTAL LOSS OF POWER STEERING. ON THE FIRST OCCASION I WAS ON A STRAIGHT SECTION OF HIGHWAY APPROACHING A CURVE. AS I ENTERED THE CURVE THE POWER STEERING FAILED NEARLY CAUSING ME TO DRIVE STRAIGHT THROUGH THE CURVE. I PULLED OVER TURNED MY VEHICLE OFF AND THE ALERTS CLEARED IMMEDIATELY. ON THE SECOND OCCASION A WEEK LATER, I WAS PULLING OUT OF MY DRIVEWAY AT A LOW RATE OF SPEED AND THE SAME LIGHTS ILLUMINATED AND POWER STEERING WAS LOST. I AGAIN SHUT THE CAR OFF HOWEVER THE FAILURES STAYED PRESENT AND REMAINED PRESENT UNTIL THE FOLLOWING DAY. I DROVE TO WORK WITH NO POWER STEERING WITH THE INTENTION OF TAKING IT TO THE CHEVY DEALERSHIP CLOSEST TO MY OFFICE. WHILE AT WORK I RESEARCHED MY VIIN AND NOTICED GM ISSUED A RECALL FOR THIS PROBLEM ON MARCH 25TH, 3 DAYS AFTER MY FIRST FAILURE AND 3 DAYS PRIOR TO THE SECOND. I CONTACTED THE DEALERSHIP AND THEY STATED NO REMEDY WAS AVAILABLE ON THE RECALL AND I NEEDED TO CONTACT GM TO OBTAIN APPROVAL TO HAVE THE WORK DONE AT THE DEALERSHIP UNDER RECALL WORK. I CONTACTED GM AND WAS TOLD ALTHOUGH THERE'S AN ACTIVE RECALL FOR MY VIIN, I WOULD HAVE TO TAKE MY VEHICLE TO THE DEALERSHIP AND PAY FOR THE REPAIRS. IF GM IS AWARE OF A SAFETY ISSUE AND ISSUED A RECALL, WHY SHOULD I THE CONSUMER PAY FOR THE REPAIRS? I WAS TOLD A MANGER WOULD CONTACT ME FOR FURTHER RESOLUTION AND HAVE YET TO BE CONTACTED. YESTERDAY, ONE DAY AFTER SPEAKING TO GM I HAVE EXPERIENCED THE TOTAL LOSS OF POWER STEERING FOR THE 3RD TIME AND IT HAS YET TO CLEAR ITSELF AND I'M EXPECTING THE INTERMITTENT PROBLEM IS NOW A PERMANENT ONE. I HAVE 2 YOUNG CHILDREN AND IT'S UNSAFE FOR ME AND MY FAMILY TO BE IN THIS VEHICLE. GM HAS ACKNOWLEDGED THAT WITH A RECALL, YET FAILS TO ACT ON IT.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED BEEPING AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE TRACTION STABILITY AND STEERING LINK WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE VEHICLE FUNCTIONALITY WAS RESTORED. THE VEHICLE WAS TAKEN TO PAUL THIGPEN CHEVROLET BUICK GMC (100 SEMCO DR, VIDALIA, GA 30474, (866) 812-5174) BUT WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,073.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED AND THE POWER STEERING REDUCED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. DURING THE FAILURE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CONTACT STOPPED AND RESTARTED THE VEHICLE AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ATHENS CHEVROLET LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT'S SON OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 35 MPH, THE STEERING WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL AS THE STEERING WHEEL LOCKED-UP ABRUPTLY. THE CONTACT'S SON WAS ABLE TO PULL THE VEHICLE OVER, RESTART THE VEHICLE AND RESUME NORMAL DRIVING. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE PART INSIDE THE STEERING COLUMN. THE MECHANIC THEN INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). WATSONVILLE BUICK GMC (500 AUTO CENTER DR, WATSONVILLE, CA 95076) WAS THEN CONTACTED ABOUT THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND AN AGENT INFORMED THE CONTACT THAT SHE WOULD SPEAK TO A SUPERVISOR ABOUT THE ISSUE. THE CONTACT WAS YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *DT*JB

WHILE DRIVING ON FREEWAY, POWER STEERING IS LOST. AFTER STOPPING VEHICLE AND RESTARTING ENGINE, POWER STEERING IS RESTORED, ONLY TO BE LOST AGAIN AFTER DRIVING FOR A FEW HOURS. THIS ISSUE HAD A GM RECALL #15595, AND NHTSA RECALL #16V-054. THIS IS A RANDOM AND INTERMITTENT ISSUE THAT FIRST OCCURRED MAYBE A YEAR OR SO AGO AND IS NOW REOCCURRING WITH MORE FREQUENCY.

THIS ISSUE HAS BEEN OCCURRING SINCE WE PURCHASED THE VEHICLE IN OCTOBER OF 2019. THE VEHICLE WILL BE TRAVELING AT VARIOUS SPEEDS AT VARIUS RPM'S IN VARIOUS WEATHER CONDITIONS. VEHICLE SYMPTOMS AS FOLLOWS IN ORDER OF OCCURRENCE: 1) ENGINE WILL MOMENTARILY HESITATE, 2) ERROR CODE SERVICE STABILITRAK WILL BE PRESENTED ON SCREEN WITH SERVICE ENGINE LIGHT AND TRACTION CONTROL LIGHT ON 3)RPM GAUGE AND SPEDOMETER GAUGE WILL GO TO ZERO 4) POWER STEERING SYSTEM FAILURE "DRIVE WITH CARE" ERROR CODE PRESENTS ON SCREEN 5) FAILURE OF POWER STEERING SYSTEM OCCURS WITH NO CONTROL OF POWER STEERING SYSTEM 6) DRIVER WILL SECURE ENGINE AND COMPUTER SYSTEM AND WAIT 60 SECONDS 7) COMPUTER AUDIBLY RESETS WITH A CLICK 8) ENGINE WILL RESTART WITH 5-KEY TURNS 9) ERROR WILL OCCUR AGAIN SPORADICALLY THESE SYMPTOMS ARE EXTREMELY DIFFICULT TO REPLICATE AND WILL SPORADICALLY OCCUR, SOMETIMES WITH A COMPLETE FAILURE OF THE POWER STEERING SYSTEM AND OTHER TIMES WITH A FAILURE OFTHE STABILITRAK SYSTEM ONLY. DRIVER BELIEVES THAT THIS IS OCCURING DUE TO MALFUNCTIONING STEERING GEAR.STEERING GEAR HAS BEEN RECALLED PREVIOUSLY FOR VEHICLE MAKE/ MODEL AND YEAR BUT TRUCK DOES NOT FALL UNDER MANUFACTURE DATE.DRIVER BELIEVES ISSUE IS RELATED TO RECALLED ITEM ON OTHER VEHICLES. DRIVER HAS HAD VEHICLE SERVICED AT THREE DIFFERENT LOCATIONS FOR A TOTAL OF 4 DIFFERENT VISITS. JEFF BELZERS IN LAKEVILLE SERVICED VEHICLE TWICE AND WAS IN POSSESSION OF VEHICLE FOR NEARLY 4 MONTHS TRYING TO FIX ISSUE.REPLACED STEERING GEAR.BELZERS WAS ALSO DEALER WHO SOLD VEHICLE. (OCT2019-FEB2020 VISIT) SUBURBAN CHEVROLET SERVICE CENTER IN EDEN PRAIRIE VISIT ONCE INCONCLUSIVE (NOVEMBER 2019 VISIT) POWER CHEVROLET SERVICE CENTER IN NEWPORT OREGON VISIT ONCE INCONCLUSIVE (JULY 2020 VISIT) DRIVER IS EXTREMELY WORRIED ABOUT SAFETY AND DRIVABILITY OF VEHICLE AND KNOWS OF SEVERAL SIMILAR CASES WITH VEHICLE.

I BOUGHT THE VEHICLE FOR MY SON. ON SEPTEMBER 13, THE POWER STEERING FAILED ON A TURN ON A CITY STREET, AND HE WAS UNABLE TO CONTROL THE VEHICLE AND HIT A PARKED CAR ON THE OPPOSITE SIDE OF THE STREET. THE INSURANCE COMPANY PAID FOR A PORTION OF OUR VEHICLE EXPENSE, BUT NOT THE ENTIRE NOTE WHICH INCLUDED TAXES, LICENSE, FEES, EXTENDED WARRANTY AND INTEREST.

AS I WAS DRIVING, I SLOWED TO MAKE A LEFT- TURN ONTO A CITY STREET WHEN THERE WAS A SUDDEN LOSS OF POWER STEERING. IT WAS VERY DIFFICULT TO STEER BUT I MADE IT TO THE SIDE OF THE ROAD. THE VEHICLE DID NOT LOSE POWER OR SHUT OFF. THE MESSAGE SAID THERE WAS A LOSS IN POWER STEERING AND TO SEEK SERVICE. I TURNED OFF THE VEHICLE. UPON RESTARTING, THE VEHICLE DROVE NORMAL. I DROVE ABOUT 20 MILES. I WAS ON A MAJOR HIGHWAY IN HEAVIER TRAFFIC, ON A STRAIGHAWAY BUT AGAIN WAS SLOWING DOWN WHEN THERE WAS ANOTHER SUDDEN LOSS OF POWER STEERING. I STRUGGLED TO MAKE IT INTO A PARKING LOT. THE ISSUE DID NOT IMMEDIATELY RESET AS BEFORE. I SAT FOR ABOUT 20 MINUTES AND TRIED IT 3 OR 4 TIMES BUT IT CONTINUED TO GIVE THE MESSAGE THAT THE THERE WAS A LOSS IN POWER STEERING. IT FINALLY "RESET" . I DROVE IT TO A NEARBY FAMILY MEMBERS HOUSE UNTIL I COULD GET IT TO THE CHEVROLET DEALER MONDAY MORNING. I SAW ONLINE WHERE THERE IS A RECALL 2015 CHEVY COLORADO FOR POWER STEERING ISSUE. UNFORTUNATELY, THE DEALERSHIP INFORMED ME THAT MY 2015 CHEVY COLORADO WAS NOT UNDER RECALL BECAUSE IT WAS NOT WITHIN IN THE RECALL MANUFACTURED DATES BETWEEN JAN AND MARCH. THEY INSISTED I WOULD HAVE TO PAY $139.00 IN ORDER TO GET MY VEHICLE DIAGNOSED. I DID NOT HAVE THE FUNDS TO GET THE VEHICLE ASSESSED BUT AM CONVINCED THE NHTSA NEEDS TO CONSIDER EXPANDING THE RECALL FOR THIS ISSUE. IT IS A SAFETY HAZARD. ADDITIONALLY, I CONTACTED GM FOR REDRESS. AGAIN, THEY INSISTED I WOULD BE REQUIRED TO PAY $139.00 DIAGNOSIS FEE BEFORE THEY COULD ASSESS THIS IDENTICAL SAFETY RECALL ISSUE.

TL* THE CONTACT OWNS A 2015 CHEVROLET COLORADO. THE CONTACT STATED WHILE DRIVING 45 MPH AND MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT TEMPORARILY LOSS CONTROL OF THE VEHICLE. THE STEERING ASSIST AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SEMINOLE CHEVROLET (972 TOWNE CENTER BLVD, SANFORD, FL 32771, (407) 641-4198) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V054000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE VIN PROVIDED WAS INVALID.

MY POWER STEERING WENT OUT ON A 45MPH TURN AND NEARLY LOST CONTROL OF MY TRUCK. I TOOK IT TO THE DEALER FOR THEM TO SAY THERE IS NO RECALLS ON IT. IF I WERE AN OLDER PERSON AND THIS HAPPENED TO THEM I'M SURE THEY WOULD OF LOST CONTROL BECAUSE I REALLY HAD TO PUT A LOT OF EFFORT TO GET MY TRUCK BACK ON THE ROAD. THIS IS DEFINITELY A SAFETY ISSUE AND IT SHOULD BE TAKEN CARE OF BY CHEVROLET.