2003 Chevrolet Cavalier

THIS LETTER WAS SENT TO THE CHEVROLET CORPORATION BUT I STILL HAVE NOT HAD SUFFICIENT HELP IN CORRECTING THE PROBLEM. I SEEM TO GET MORE EXCUSES AND PROPER PROCEDURES QUOTES; OPPOSED TO ADEQUATE HELP ON THIS DANGEROUS PROBLEM WITH MY BRAKE AND SIGNAL LIGHTS. THIS HAS BEEN ON GOING SINCE THE DATE OF PURCHASE. *AK VEHICLE : 2003 CAVALIER VIN :[XXX] MILEAGE : 24000 DEALER : FOXS SECURITY COMMENTS : I HAVE BEEN TRYING TO FIND A RESOLUTION TO THE ONGOING PROBLEM WITH MY VEHICLES TURN AND BREAK LIGHTS. I PURCHASED MY CAR BRAND NEW WITH ZERO MILEAGE. I HAVE BEEN BACK AND FOURTH TO THE DEALERSHIP TO HAVE MY LIGHTS REPAIRED FAITHFULLY EVERY OTHER MONTH. THIS PROBLEM IS SERIOUS BECAUSE IN MOST CASES; I DON'T REALIZE MY LIGHTS ARE OUT UNTIL IM ON THE BELTWAY TRAVELING 60 MILES AN HOUR OR MORE WHEN IT OCCURS TO ME MY SIGNALS ARE NOT WORKING OR ANOTHER DRIVER GESTURES MY LIGHTS ARE OUT AGAIN. THIS PROBLEM IS EXTREMELY DANGEROUS AND IM IN TOTAL DISTRESS BECAUSE THE DEALERSHIP CANT OR WONT RESOLVE THE PROBLEM. I HAVE BEEN GOING BACK AND FOURTH EVERY 3 TO 4 WEEKS FOR THE SAME PROBLEM. THE LIGHTS ON THE LEFT SIDE WILL GO OUT AND THE RIGHT SIDE WILL FOLLOW A WEEK LATER OR VICE VERSA. I DIDN'T PURCHASE A NEW VEHICLE TO CONSTANTLY USE HAND SIGNALS OR ENDANGER MY FAMILIES LIVES DAILY; THIS IS TOTALLY UNACCEPTABLE AND I WANT SOMEONE TO RESOLVE THIS PROBLEM IMMEDIATELY. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I PURCHASED A 2003 CHEVROLET CAVALIER FROM FRED DIEHL MOTORS OF PHILSIPBURG, PA (814-342-3223). I AM HAVING PROBLEMS WITH THE REAR BRAKE LIGHTS AND NOW ALL REAR LIGHTING. FIST THE CAR WAS SERVICED AT VALLEY TIRES WHO REPLACED THE BULB LAMPS. *AK SECOND, FRED DIEHLS REPLACED THE LEFT SIDE SOCKET AND TIGHTENED THE RIGHT BULB. THE THIRD TIME, I WAS STOPPED BY LOCAL POLICE FOR NO BRAKE LIGHTS. FRED DIEHLS REPLACED BOTH THE SOCKETS AND BULBS BECAUSE OF A SHORT IN THE SYSTEM. I CALLED GENERAL MOTORS WOTH A COMPLAINT (CUSTOMER RELATIONSHIP MANAGER ALVIN JOHNSON 1-866-942-4368 EXT. 47590). MR. JOHNSON SENT ME A LETTER APRIL 20 STATING THEY WOULD MAKE THE REPAIRS UP TO 75,000 MILES. ON MAY 28, 2004, I WAS INVOLVED IN AN ACCIDENT. THERE WERE NO INJURIES, BUT THE VEHICLE WAS DAMAGED. I SIGNALED AND APPLIED MY BRAKES TO MAKE A LEFT TURN. A FLAT BED TRUCK BEHIND ME STARTED TO PASS ME AS I PROCEEDED TO TURN AND STRUCK THE DRIVER'S SIDE. THE MAN TOLD STATE POLICE THERE WERE NO LIGHTS, BUT HE WAS FINED ANYWAY FOR PASSING IN A NO PASSING ZONE. ON JUNE 1 AND 2 I CALLED GM AND MR. JOHNSON RETURNED MY CALL AND TOOK THE ACCIDENT REPORT. ON JUNE 3, DARRIN TRANUSE OF GM (1-800-231-1841 EXT 58932) CALLED ME AND TOLD ME TO TAKE THE VEHICEL TO THE NEAREST CHEVY DEALER. MY BROTHER-IN-LAW FOLLOWED ME TO FRED DIEHLS BECAUSE I HAD NO REAR LIGHTS. THEY CHECKED THE CAR AND FOUND NO LIGHTS ALSO. THEY CALLED GM AND WERE GIVEN SPECIAL ORDERS TO ALLOW NO ONE AROUND THE VEHICLE UNTIL THEY COULD LOOK AT IT. I HAVE TWICE CALLED MR. TRANUSE BUT NEVER RECEIVED A RETURN CALL. THE HAD THE VEHICEL SERVICED THREE TIMES AND THE FOURTH TIME RESULTED IN AN ACCIDENT. RIGHT NOW, I'M AFRAID TO DRIVE IT.

I HAVE BEEN HAVING A PROBLEM WITH MY 2003 CHEVROLET CAVALIER. THE REAR BRAKE/SIGNAL LIGHTS KEEP BURNING OUT DUE TO BAD SOCKETS AND BULBS. COMBINED, I HAVE HAD TO REPLACE FIVE (5) LIGHT BULBS (THREE (3) ON THE RIGHT AND TWO (2) ON THE LEFT). THE FIRST TIME WAS APRIL OR MAY 2003 ON THE RIGHT SIDE, WHEN I WAS STILL IN PITTSBURGH. THE SECOND TIME WAS IN SEPTEMBER OR OCTOBER 2003, ALSO ON THE RIGHT SIDE, BUT THIS TIME WAS IN PORT ORANGE, FL, WHERE I FOUND OUT ABOUT THE SOCKET PROBLEM. THE THIRD TIME WAS TWO WEEKS FOLLOWING THE SECOND INCIDENT, THIS TIME ON THE LEFT SIDE, BUT THE DEALERSHIP HAD THE SOCKETS ON BACK ORDER. THE FOURTH TIME WAS IN JANUARY 2004, AGAIN ON THE LEFT SIDE, THIS TIME THE DEALERSHIP REPLACED THE SOCKET. THE FIFTH TIME WAS APRIL 30, 2004, AGAIN ON THE RIGHT SIDE, AFTER THE SOCKET WAS REPLACED.*AK

I'VE OWNED MY 2003 CAVALIER FOR 1 YR. 3 MONTHS. I'M VERY IRRITATED WITH HAVING TO GO TO THE DEALERSHIP EVERY OTHER MONTH FOR THE SAME PROBLEM. I'VE HAD MY CAR IN 7 TIMES TO GET THE TAILLIGHT FIXED. THE FIRST 2 TIMES THE LIGHT BLEW OUT, MY RADIO COMPLETELY WIPED OUT MY PRESET STATIONS. I ALSO HAD MY CAR IN 2 MONTHS AFTER I BOUGHT IT BECAUSE THERE WAS A BAD SNOW AND AS I WAS DRIVING 5 MPH I BUMPED OVER A POT HOLE WHICH ENDED UP CRACKING MY SPRING AND STRUT ON THE FRONT PASS. SIDE. I HAD TO PAY OUT OF POCKET BECAUSE THE REPAIR WAS $100 LESS THAN MY DEDUCTIBLE. AND I WAS IN THE SERVICE DEPT. A WEEK BEFORE COMPLAINING OF A SQUEAK COMING FROM MY FRONT TIRE THAT THEY PUT OFF AS THE WHEEL COVER.COINCIDENCE?THERE WAS NO REASON THAT THE SPRING AND STRUT SHOULD HAVE CRACKED LIKE THAT! I'VE ALSO, JUST FOR THE RECORD, ASKED THEM TWICE TO CHECK MY BRAKES BECAUSE AS I COME TO A STOP THEY BEGIN TO PULSATE. THE SERVICE DEPT. TOLD ME I NEEDED NEW BRAKES.I'VE ONLY HAD MY CAR FOR 1 YEAR, 24,000 MOSTLY HIGHWAY MILES!!! THEY WANT $250.00 TO FIX MY BRAKES AND THEY SHOULD STILL BE UNDER WARRANTY. EVEN MIDAS GURANTEES THEIR BRAKES W/ A LIFETIME WARRANTY. YOU'D THINK THE MANUFACTURER WOULD FOR AN ORIGINAL OWNER.IT'S ONLY 2 PADS FOR GOODNESS SAKE! IF I KNEW HOW, I'D DO IT MYSELF. A SERVICE TECH TOLD ME THAT GM IS WELL AWARE OF THESE SAFETY HAZARDS THAT OTHER GM CUSTOMERS LIKE MYSELF ARE EXPERIENCING, YET THEY AREN'T DOING A RECALL. SOMETHING NEEDS TO BE DONE BEFORE SOMETHING BAD HAPPENS TO SOMEONE WHILE IN THEIR VEHICLE. NOT DOING ANYTHING IS BAD BUSINESS!! CUSTOMERS SHOULD BE FIRST PRIORITY. AS A MANUFACTURER, YOUR RESPONSIBILITY IS TOWARD YOUR CUSTOMER IF SOMETHING YOU SELL OR MANUFACTURE IS DEFECTIVE!!!*AK

WHEN APPLYING THE BRAKES AT NIGHT, THE HEADLIGHTS AND DASH LIGHTS DIM TO A SOFTER SHADE OF LIGHT. I HAVE ALSO CHANGED THE REAR SINGLE LIGHTS IN MY CAR THREE TIMES IN THE PAST 6 MONTHS. THIS CAR HAS A BAD BRAKE PROBLEM. THE FRONT OF THE CAR SHAKES VERY BAD WHEN YOU APPLY THE BRAKES WHILE EXITING A HIGHWAY. CITY DRIVING IS NOT AS BAD, BUT WHEN THE BRAKES GET WARMED UP THEY PULSATE WHEN I COME TO A STOP. AT THE END OF THE DAY, I PULL MY CAR INTO MY DRIVEWAY AND THE FIRST THING I SMELL WHEN I GET OUT IS A BURNING SMELL FROM THE BACK BRAKES. I CALLED THE FUCILLO CHEVY SERVICE DEPARTMENT IN DECEMBER 2003. I TALKED TO A SERVICEMAN ABOUT MY BRAKE PROBLEM. HE TOLD ME THAT MY PULSATING BRAKES IS THE ABS SYSTEM WORKING IN THE SNOW. NOW THE ROADS ARE DRY AND MY BRAKES ARE STILL PULSATING. I COULD NOT FIND ANYTHING IN MY ORIGINAL PAPERWORK ON MY CAR SHOWING THAT IT HAS THE ABS SYSTEM. NOW MY BRAKES ARE SHOT. THE CAR HAD ONLY 6500 HUNDRED MILES ON IT WHEN I FIRST CALLED IN DECEMBER OF 2003. IN JUNE OF 2003, I BOUGHT THIS CAR AND TEST DROVE IT. THE CAR SEEMED TO BE A GOOD CAR, EXCEPT FOR THE NOISE THAT I HEARD COMING FROM THE FRONT LEFT TIRE AREA. IT SOUNDED LIKE A RUBBER BAND WHEN IT SNAPS. I BROUGHT IT UP TO MY SALESMEN ROCKY FROM THE CHEVY DEPARTMENT. HE TOLD ME THAT IT'S A NEW CAR. NOW WHEN THE FRONT TIRES ARE TURNED TO THE RIGHT, IT MAKES A CRUNCHING NOISE. WHEN I DRIVE OVER ANY BUMP AT ANY SPEED, IT FEELS LIKE THERE ARE NO SHOCKS OR STRUTS ON THIS CAR AND MAKES A BAD CLUNKING SOUND. *NM

I AM A GM TECHNICIAN. GM IS HAVING A HUGE PROBLEM WITH "J" BODY CARS WITH NEW BODY STYLE. (CAVILER, SUNFIRE YEAR 2001-CURRENT) THE PROBLEM IS WITH POOR TERMINAL CONTACT WITH THE REAR BULBS DUE TO DEFECTIVE BULB SOCKETS. THE RESULT IS LOSS OF REAR TURN SIGNALS AND BRAKE LAMPS ON ONE OR OFTEN BOTH SIDES. THIS PROBLEM AFFECTS CARS OFTEN WITH LESS THEN 1000 MILES. IT IS A HUGE PROBLEM AND OUR SHOP MUST FIX 8 CARS A WEEK ON AVERAGE FOR THIS PROBLEM AND WE ARE NOT A LARGE GM SHOP. NOT HAVING REAR TURN SIGNALS OR BRAKE LAMPS IS SERIOUS FOR RISK OF REAR-END COLLISIONS.*AK