2014 Chevrolet Captiva

VEHICLE WAS IN MOTION ON A CITY STREET , WHILE TRYING TO MAKE A U-TURN, MY VEHICLE GEAR SHIFTED BACK TO NEUTRAL AND PARK . WHEN I APPLIED THE BRAKES THE BRAKES DIDN'T WORK AND MY CAR WAS STILL MOVING FORWARD. I PUSHED BACK THE GEAR TO PARK POSITION AND STOPPED AT A CURB. I COULDN'T START BACK THE VEHICLE ANYMORE, IF IT WASN'T FOR THE CURB I COULD HAVE HIT SOMEONE OR A TREE AND HURT MYSELF.

HAVE A CAPTIVE WITH ABOUT 45000 MILES ON IT. THE PAST FEW DAYS HAVE BEEN HAVING THE PROBLEM OF THE KEY GETTING STUCK IN THE IGNITION. THE FIRST FEW TIMES I WAS ABLE TO FIDDLE WITH THE GEAR SHIFT BY PUTTING THE CAR IN DRIVE AND THEN BACK IN PARK. I WAS THEN ABLE TO GET THE KEY OUT. HOWEVER THIS LAST TIME I COULD NOT REMOVE THE KEY NO MATTER HOW MANY TIMES I TRIED. LUCKILY I HAVE AN EXTENDED WARRANTY WITH A 200 DOLLAR DEDUCTIBLE SO HOPEFULLY IT WON COST TO MUCH TO FIX. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER (BILLY NAVARRE CHEVROLET, 1300 E COLLEGE ST, LAKE CHARLES, LA 70607, 337-474-1999 AND 337-377-0601), BUT THE FAILURE WAS UNABLE TO BE REPLICATED AND DIAGNOSED BECAUSE THE KEY WAS ABLE TO BE REMOVED AND TURNED IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT ASSIST SINCE THE DEALER COULD NOT REPLICATE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,540.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE IGNITION WAS IN THE OFF POSITION, THE KEY WAS UNABLE TO BE REMOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER (MORAN CHEVROLET FT GRATIOT, 4511 24TH AVE, FORT GRATIOT TWP, MI) WAS CALLED, BUT THE CONTACT REFUSED TO GET THE VEHICLE DIAGNOSED DUE TO THEIR DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,613.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE VEHICLE STRUCK A SIGN POST AND CRASHED INTO AN OATS FARM FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED A FEW INJURIES, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS DRIVABLE. THE CONTACT CALLED JOHN L. SULLIVAN CHEVROLET AT 916-782-1243 (350 AUTUMN DR, ROSEVILLE, CA 95661) AND THE CALL WAS DISCONNECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY WOULD BE STUCK IN THE 'ACC' POSITION. THE VEHICLE WAS TAKEN TO THE DEALER (LOU BACHRODT CHEVROLET BUICK GMC 7070 CHERRYVALE N BLVD, ROCKFORD, IL 61112) WHERE IT WAS DIAGNOSED THAT FAILURE WAS DUE TO A FAILED SHIFTER MODULE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CASE NUMBER: 8-4010022838 WAS OPENED. THE FAILURE MILEAGE WAS 70,860.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE KEY SEIZED IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 822-1111), BUT THE MECHANIC WAS UNABLE TO REMOVE THE KEY. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ERROR IN COMMUNICATION BETWEEN THE IGNITION AND THE GEAR SHIFT LEVER'S POSITION. AFTER A WHILE OF MANEUVERING THE GEAR SHIFTER FROM PARK TO DRIVE AND THEN BACK TO PARK, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.