NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
80 reports38,000 miles · Sep 30, 2015
Electrical System
INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MA…
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INTERMITTENT ELECTRICAL ISSUES WHILE IN MOTION OR AT STOPPED-WHEN USING THE TURN SIGNAL, CRUISE CONTROL, AND BRAKES THE ELECTRICAL PANEL (INCLUDING RADIO, DASH LIGHTS, AND SIGNALS TURN OFF FOR 3-5 SECONDS. AFTER TAKING THE CAPTIVA TO A CHEVROLET GARAGE, THEY SUSPECT THE POSITIVE AND NEGATIVE BATTERY CABLES ARE TO BLAME DUE TO MANY COMPLAINTS ON THIS VEHICLE TYPE. I HAVE NOT YET PROCEEDED WITH REPAIRS AT THIS TIME. THIS HAS BEEN OCCURRING SINCE APPROXIMATELY APRIL 2015.
NHTSA ODI #10778850
60,500 miles · Aug 25, 2015
Electrical System
ON WEDNESDAY, JULY 29, 2015 WHILE DRIVING HOME FROM WORK AROUND 5:30 PM MY CHARGING SYSTEM SIGNAL CAME ON AND MY AC STOPPED WORKING. I FIGURED THE CHARGING SYSTEM SIGNAL WAS AN INDICATION THAT MY AC HAD BROKEN AND I RESOLVED TO SCHEDULE AN APPOINTMENT FOR REPAIR. TEN (10) MINUTES AFTER THE CHARGING SYSTEM SIGNAL CAME ON MULTIPLE…
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ON WEDNESDAY, JULY 29, 2015 WHILE DRIVING HOME FROM WORK AROUND 5:30 PM MY CHARGING SYSTEM SIGNAL CAME ON AND MY AC STOPPED WORKING. I FIGURED THE CHARGING SYSTEM SIGNAL WAS AN INDICATION THAT MY AC HAD BROKEN AND I RESOLVED TO SCHEDULE AN APPOINTMENT FOR REPAIR. TEN (10) MINUTES AFTER THE CHARGING SYSTEM SIGNAL CAME ON MULTIPLE SIGNAL LIGHTS ON MY DASHBOARD STARTED FLASHING AND IMMEDIATELY MY CAR LOST ALL POWER AND STARTED DECELERATING. THIS OCCURRED WHILE I WAS DRIVING SEVENTY (70) MILES PER HOUR ON THE FREEWAY DURING RUSH HOUR TRAFFIC. I WAS ALSO IN THE FAR LEFT LANE OF A FOUR LANE HIGHWAY. BY THE GRACE OF GOD I WAS ABLE TO STEER MY CAR TO A RAMP WITHOUT BEING COLLIDING WITH ANOTHER CAR. AFTER EXITING THE FREEWAY I NARROWLY AVOIDED COLLIDING WITH A CAR THAT WAS IN FRONT OF ME AND I SWERVED JUST BARELY AVOIDING ROLLING INTO A DITCH. MY CAR CAME TO A HALT ALONG THE SIDE OF AN OFF-RAMP WHERE MY IT SAT FOR NEARLY TWO (2) HOURS, JUST BARELY OUT OF THE REACH OF EXITING TRUCKS AND CARS, AS I WAITED FOR AAA. I HAD MY CAR TOWED TO A HENDRICK CHEVROLET DEALERSHIP WHERE THE MECHANIC DETERMINED THAT MY ALTERNATOR WAS BROKEN AND NEEDED TO BE REPLACED. THE FEE WAS NINE HUNDRED FOURTEEN DOLLARS AND NINETY NINE CENTS ($914.99). I ASKED THE CHEVROLET DEALERSHIP WHY THIS HAPPENED AND IF I COULD HAVE DONE ANYTHING TO PREVENT IT. HE TOLD ME THAT THERE WAS NO WAY THAT A DEALERSHIP COULD HAVE DETECTED THAT THE ALTERNATOR WAS GOING BAD AND THAT FURTHER COMMENTED THAT HE WAS SURPRISED TO SEE THAT THE ALTERNATOR HAD GONE BAD WHEN MY CAR AT ITS LOW MILEAGE.
NHTSA ODI #10759076
23,149 miles · Jun 18, 2015
Air Bags
FRONT PASSENGER AIR BAG LIGHT READING "OFF" WITH PASSENGER (130LBS+). HISTORY OF EVENTS THAT STILL HAVE NOT CORRECTED THE PROBLEM: OCT 3/14: WILLS CHEVROLET(GRIMSBY 37,255KM. VEHICLE BROUGHT IN, NO CODES FOUND. TOLD NOTHING THEY CAN DO UNLESS THEY SEE IT. OCT 16/14: LEGGET CHEV(BURLINGTON) 38,734KM. REPLACED FRONT PASSENGER SENS…
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FRONT PASSENGER AIR BAG LIGHT READING "OFF" WITH PASSENGER (130LBS+). HISTORY OF EVENTS THAT STILL HAVE NOT CORRECTED THE PROBLEM: OCT 3/14: WILLS CHEVROLET(GRIMSBY 37,255KM. VEHICLE BROUGHT IN, NO CODES FOUND. TOLD NOTHING THEY CAN DO UNLESS THEY SEE IT. OCT 16/14: LEGGET CHEV(BURLINGTON) 38,734KM. REPLACED FRONT PASSENGER SENSOR MODULE ***AS OF JUNE18 THIS PART HAS NOW BEEN REPLACED A SECOND TIME AND THE PROBLEM STILL PERSISTS*** DEC 8/14: LEGGET CHEV 42,541KM. REPLACED FRONT PASSENGER BELT BUCKLE APR 15/15: LEGGET CHEV. BROUGHT VEHICLE IN FOR SAME ISSUE, TOLD I DO NOT WEIGH ENOUGH (130LBS) AND SHOULD MAYBE SIT IN THE BACK SEAT, OR I AM NOT SITTING IN SEAT CORRECTLY. MAY 11/15: LEGGET CHEV 53,055KM. SAME ISSUE WITH PASSENGER AIR BAG LIGHT HAPPEND WITH MY HUSBAND IN THE SEAT (200LBS). REPLACED INSTRUMENT CLUSTER. CAR WAS HIT @ DEALER. JUNE 6/15: ISSUE PERSISTS *I AM PREGNANT AND DO NOT FEEL SAFE IN THIS VEHICLE* .UPDATED 07-16-15 *BF UPDATED 10/25/2017*CN
NHTSA ODI #10726013
68,000 miles · May 28, 2015
Air BagsElectrical System
WAS DRIVING DOWN THE INTERSTATE WHEN MY AIRBAG LIGHT CAME ON. IT STAYED ON FOR 8 MILES THEN SWITCHED OFF. I WAS DOING APPROX 68 MPH WHEN IT CAME ON, TURNED OFF WHEN I SLOWED DOWN AT 50 FOR ROAD CONSTRUCTION. HAD JUST PICKED THE VEHICLE UP FROM THE DEALER THAT MORNING AFTER HAVING A REAR AXLE BOOT/SHAFT SOMETHING LIKE THAT REP…
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WAS DRIVING DOWN THE INTERSTATE WHEN MY AIRBAG LIGHT CAME ON. IT STAYED ON FOR 8 MILES THEN SWITCHED OFF. I WAS DOING APPROX 68 MPH WHEN IT CAME ON, TURNED OFF WHEN I SLOWED DOWN AT 50 FOR ROAD CONSTRUCTION. HAD JUST PICKED THE VEHICLE UP FROM THE DEALER THAT MORNING AFTER HAVING A REAR AXLE BOOT/SHAFT SOMETHING LIKE THAT REPLACED UNDER WARRANTY.
NHTSA ODI #10722001
49,150 miles · May 18, 2015
Electrical System
MY 2012 CHEVROLET CAPTIVA SPORT 2LS IGNITION SWITCH IS FAULTY. THE KEY IS NOT REMOVABLE FROM IGNITION TO TURN VEHICAL OFF, IT STOPS IN THE ACCESSORY POSITION. SAFTY CONCERN IS THAT THE VEHICLE COULD POSSIBLY BECOME DISABLED NOT ALLOWING RESTART OF ENGINE OR INABILITY FOR THE KEY TO BE REMOVED CAUSING THE VEHICLE TO BE SHIFTED…
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MY 2012 CHEVROLET CAPTIVA SPORT 2LS IGNITION SWITCH IS FAULTY. THE KEY IS NOT REMOVABLE FROM IGNITION TO TURN VEHICAL OFF, IT STOPS IN THE ACCESSORY POSITION. SAFTY CONCERN IS THAT THE VEHICLE COULD POSSIBLY BECOME DISABLED NOT ALLOWING RESTART OF ENGINE OR INABILITY FOR THE KEY TO BE REMOVED CAUSING THE VEHICLE TO BE SHIFTED FORM PARK INTO GEAR. IT WOULD ALSO DRAIN THE POWER FROM THE BATTERY NOT ALLOWING IT TO BE RESTARTED. DEALERSHIP IS STATING THAT THERE WAS TO MUCH WEIGHT ON THE KEY RING, ONLY THE FACTORY KEY FOB IS ON THE KEY RING.
NHTSA ODI #10717185
23,862 miles · Dec 10, 2014
Service Brakes
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACTS STATED THAT WHEN THE CONTACT RELEASED THE EMERGENCY BRAKES, THE WARNING LIGHTS FOR THE PARKING BRAKE, SERVICE PARKING BRAKE, ABS, AND SERVICE TRACTION CONTROL INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. BOT…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACTS STATED THAT WHEN THE CONTACT RELEASED THE EMERGENCY BRAKES, THE WARNING LIGHTS FOR THE PARKING BRAKE, SERVICE PARKING BRAKE, ABS, AND SERVICE TRACTION CONTROL INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS. BOTH TIMES THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,862.
NHTSA ODI #10663458
25,000 miles · Sep 1, 2014
Electrical System
I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD S…
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I HAD THE EXACT SAME ELECTRICAL PROBLEM AS THE PREVIOUS PERSON. TWICE NOW, WHILE DRIVING THE CHECK ENGINE LIGHT WOULD FLASH, THE RADIO WOULD GO DEAD AND ALL KINDS OF LIGHTS ON THE DASH WOULD COME ON. CAR MADE IT TO THE HOUSE. COULD NOT TAKE THE KEY OUT OF THE IGNITION. WOULD NOT RESTART. AFTER ABOUT 15 / 20 MINS, THE CAR WOULD START AND EVERYTHING WOULD BE FINE. TOOK IT TO THE DEALER BOTH TIMES, BUT THEY LOOKED AT ME AS IF I WERE CRAZY. THEY KEPT CAR FOR A WEEK AT A TIME AND COULD NOT REPLICATE THE ISSUE. THEY WERE AS STUMPED AS ME. GOOD TO HEAR THAT MY CAR ISN'T THE ONLY ONE TO DO THIS. IT'S BEEN SEVERAL MONTHS SINCE THE LAST INCIDENT. HOPEFULLY IT HAS GONE AWAY. *TR
NHTSA ODI #10629880
28,000 miles · Aug 11, 2014
Electronic Stability Control (esc)Traction Control System
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL AND SERVICE STABILITY TRACK INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
NHTSA ODI #10621490
35,947 miles · Apr 8, 2014
Electrical System
I BOUGHT THE SUV IN DEC. 2013. SINCE THIS TIME THE CAR HAS FAILED TO START TWICE. EACH TIME I HAD THE BATTERY BOOST AND THE CAR STARTED. I HAVE TAKEN THE TRUCK INTO MUNDAY CHEVERLOT. CHEVY AUTO MECHANICS AND OTHERS HAVE SAID MY BATTERY IS GOOD AND THEY DO NOT KNOW WHY THIS IS HAPPENING. WHEN THE SUV DOES NOT START I CANNOT RE…
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I BOUGHT THE SUV IN DEC. 2013. SINCE THIS TIME THE CAR HAS FAILED TO START TWICE. EACH TIME I HAD THE BATTERY BOOST AND THE CAR STARTED. I HAVE TAKEN THE TRUCK INTO MUNDAY CHEVERLOT. CHEVY AUTO MECHANICS AND OTHERS HAVE SAID MY BATTERY IS GOOD AND THEY DO NOT KNOW WHY THIS IS HAPPENING. WHEN THE SUV DOES NOT START I CANNOT REMOVE THE KEY. I TRY TO START THE CARS AND NOTHING HAPPENS. WHEN THIS HAPPENS I TRY TO REMOVE THE KEY AND I CANNOT. THE KEY SWITCH WILL NOT GO TO THE LOCK POSITION THEREFORE I CANNOT REMOVE THE KEY. THE REPRESENTATIVE AT THE DEALERSHIP TOLD ME I AM NOT SUPPOSE TO BE ABLE TO REMOVE THE KEY IN THIS TYPE OF SITUATION. NO ONE CAN TELL ME WHY OR WHAT TO DO WHEN THIS PROBLEM OCCURS. *TR
NHTSA ODI #10578161
26,000 miles · Dec 24, 2013
Visibility
TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED WHILE MAKING A LEFT OR RIGHT TURN THE SUN VISOR HIT HER IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE SUN VISOR BUT THAT DID NOT REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AGAIN UNDER THE WARRA…
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TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA SPORT. THE CONTACT STATED WHILE MAKING A LEFT OR RIGHT TURN THE SUN VISOR HIT HER IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO REPLACED THE SUN VISOR BUT THAT DID NOT REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE AGAIN UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10557191