2017 Chevrolet Camaro

Chevrolet has a well documented issue with the automatic transmission on my car. This is the same model transmission in other cars as well. First issue: the stock transmission fluid was incorrect. This required repairs. The underlying issue is the torque converters and solenoid. Most recently, one solenoid got stuck and forced my car into Limp mode while driving. This caused the vehicle to force 4th gear and incapacitated my ability to control my speed correctly. I was forced to pull off to the side until the computer reset itself again. A less experienced driver could potentially get into a car accident without the ability to properly regulate speed

I would like to report a safety concern with my car having a strong shuddering or vibration, including the steering wheel which I’m unable to move. When this happens RPM remain below 3000 rpm as if the the gears were having trouble changing, the shaking remains while driving in the city at around 25-35 mph and highway speeds at around 65-76 mph. My car was under warranty when this started happening, the dealership flushed and replaced the transmission fluid and it took care of the problem for about 2000 miles (GM has several bulletins in regards to the “shake” on different model vehicles since 2014). When the shuddering returned, I returned to the freedom Chevrolet where I bought the vehicle (actual mileage 53768) and explained the shuddering returning. I was advised to leave the car which now has been at the dealership for months and they refuse to fix the problem stating it is out of warranty. I provided all the bulletins I found on related issue which GM has stated they fix the problem by swapping the transmission on new cars but nothing has been done on the cars that have the existing problem because “there is no recall” as the service advisor stated. This problem could’ve been resolved when I took the car the first time but I wasn’t aware of the severity of the problem or that I would have so much trouble with the dealership now. All I asked is to honor the warranty as the issue was brought up when the vehicle was still under warranty and has less than 60,000 miles.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The service technician at the dealership linked the known issue to the torque converter and potentially the transmission system. The suspected faulty components are available for inspection upon request. 2. How was your safety or the safety of others put at risk? While driving my 2017 Chevrolet Camaro, the vehicle intermittently and abruptly slows down and shakes/shudders violently, as if riding over rocks. This unexpected and dangerous behavior could easily result in a loss of control, especially at higher speeds or in traffic, putting both myself and other drivers at risk. This issue compromises the safe operation of the vehicle. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The service technician told me this is a known problem with Chevrolets and stated that they currently have four other vehicles in their service department with the same issue. Given the frequency of this issue (as noted by the dealer) and the sudden onset without warning, I am concerned that this is a broader safety-related defect that warrants investigation. The technician stated multiple times that the issue is likely the torque converter, or in the worst case, a failing transmission. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? No, the vehicle has not been inspected by the manufacturer directly, or by police or insurance representatives at this time. I’ve never received any notice from the manufacturer regarding the shudder and recommended fluid flushes. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages have appeared. The sudden shuddering and slowing down of the vehicle while driving occurs without any prior warning.

The contact owns a 2017 Chevrolet Camaro. The contact stated that on several occasions while driving at various speeds, the vehicle started shaking abnormally and shuddered. The contact stated that while driving at an undisclosed speed, there was a delay in the transmission before the transmission shifted hard. Additionally, while driving at slow speeds, the vehicle hesitated to go into 1st and 2nd gears. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2017 Chevrolet Camaro. The contact stated that while driving 30 MPH, the vehicle shuddered and then intermittently lost motive power. The vehicle was able to be restarted. The vehicle was taken to the dealer, who determined that there were metal shavings inside the transmission and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 77,800.