2013 Chevrolet Camaro

THE AIRBAGS IN THE PASSENGER SIDE OF MY CAR ARE FAULTY. THEY ONLY SAY THEY ARE ON SPORADICALLY. THE PROBLEM HAS BEEN ONGOING AND PROVEN TO BE AN ISSUE WHILE AT THE DEALERSHIP. GM IS NOT FOLLOWING PROTOCOL WITH THIS ISSUE AND MANY OTHER ONES. THE DEALERSHIP WILL NO LONGER WORK ON THE CAR SO NOW I AM DRIVING A CAR WHERE THE AIRBAGS MAY OR MAY NOT BE WORKING. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CAMARO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH ON AN INCLINE DURING RAIN WEATHER, THE REAR END OF VEHICLE VEERED TO THE RIGHT CAUSING THE VEHICLE TO CRASH INTO A CURB. ON ANOTHER OCCASION, THE CONTACT CRASHED INTO A LIGHT POST DUE TO THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT WRIST FROM THE AIR BAG DEPLOYMENT, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,600.

WE RECEIVED THE LETTER THAT THERE WAS A RECALL ON OUR ZL1 CAMARO. AS IT IS STATED IN THE LETTER "...YOUR GM DEALER WILL REMOVE THE KEY FROM THE FLIP KEY TRANSMITTER...YOU WILL BE PROVIDED WITH 2 NEW KEYS..." THIS DOES NOT MAKE IT CLEAR THAT WE WOULD NO LONGER HAVE A FLIP KEY NOR THAT WERE GOING TO SAW OFF OUR OLD KEY. IF WE HAD KNOWN THIS WE WOULDN'T HAVE DONE IT. THE DEALER'S SERVICE DEPARTMENT DID NOT MAKE CLEAR WHAT WAS BEING DONE EITHER. WE DO NOT LIKE THAT WE NO LONGER HAVE OUR FLIP KEY. WE REALIZE THAT IT WAS UNSAFE IN SOME CASE SOMEWHERE BUT WE HAVE NEVER BUMPED IT WITH OUR KNEE. WE TRIED TO GET THE DEALER TO PUT IT BACK THE WAY IT WAS BUT THEY TOLD US THEY HAD ALREADY DESTROYED THE OLD KEY. I'M WRITING THIS IN HOPES THAT YOU WILL BE ABLE TO COME UP WITH A BETTER SOLUTION. HAVING THE FLIP KEY WAS ONE OF THE PERKS OF HAVING A CAMARO. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CAMARO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED AND BECAME VERY HARD TO TURN. THE POWER BRAKES BECAME INOPERABLE AND THE VEHICLE VEERED TO THE RIGHT. AS A RESULT, THE DRIVER CRASHED INTO A DITCH. THE DRIVER SUSTAINED A MINOR INJURY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

CAR WOULD NOT SHIFT INTO 1ST GEAR. CAR IS 6 SPEED MANUAL V-6 MODEL. REPEATEDLY TRIED SHIFTING INTO 1ST GEAR AT STOPLIGHT. TURNED CAR OFF AND STARTED AGAIN. TRIED SHIFTING INTO 3RD AND REVERSE, STILL WOULD NOT SHIFT INTO 1ST. THIS CAUSED A SAFETY CONCERN AS CARS STARTED COMING UP TO REAR OF CAR SINCE LIGHT TURNED GREEN WHILE TRYING TO SHIFT THE CAR INTO 1ST. HAD TO START TAKE-OFF IN 2ND GEAR, STALLING CAR. THIS HAS OCCURRED MANY MORE TIMES. AFTER EVERY INCIDENT AND REPORTING OF PROBLEM TO DEALER, DEALER STATED THAT WAS NORMAL OPERATION FOR THE CAR. THEY INSPECTED CAR 4 TIMES AND THEY ALWAYS STATE "NORMAL OPERATION". CAR ALSO INTERMITTENTLY GRINDS GEARS BETWEEN 1ST AND SECOND GEAR. CAR IS NOW AT DEALER AWAITING INSPECTION BY FACTORY REPRESENTATIVE. CAR IS A DANGER TO MYSELF, MY FAMILY AND THE DRIVING AND PASSENGER PUBLIC. GM IS WELL AWARE OF THIS DESIGN FLAW AND THERE ARE HUNDREDS OF ONLINE POSTS DESCRIBING THE SAME EXACT ISSUE THAT MY CAR HAS. PLEASE HELP! *TR

I RECEIVED A SAFETY RECALL NOTICE REGARDING MY CAR'S IGNITION KEY SWITCH ON TUESDAY SEPTEMBER 2. I TRIED CONTACTING THE HENNA DEALERSHIP IN AUSTIN, TEXAS THE NEXT DAY TO SCHEDULE AN APPOINTMENT TO HAVE THIS ISSUE TAKEN CARE OF. THE SERVICE DEPARTMENT PUT ME OFF. I THEN CALLED AGAIN AND LEFT A MESSAGE FOR A SCHEDULING PERSON. I DID NOT HEAR BACK. I CALLED THE INDIVIDUAL AGAIN THE NEXT DAY. SHE TOLD ME THE DEALERSHIP WAS DEALING WITH 80 RECALLS SO SHE COULD NOT FIGURE OUT WHAT MY RECALL WAS ABOUT. SHE WAS ARGUMENTATIVE AND NOT HELPFUL AT ALL. I ENDED UP CALLING THE CHEVROLET CUSTOMER ASSISTANCE CENTER. I SPOKE WITH A WOMAN WHO CONTACTED THE DEALERSHIP FOR ME. SHE ARRANGED FOR ME TO TAKE MY CAR INTO THE DEALERSHIP ON SATURDAY, SEPTEMBER 6 AT NOON. I RECEIVED A CONFIRMATION BY EMAIL THE SAME DAY AND THE FOLLOWING DAY, FRIDAY SEPTEMBER 5. I ARRIVED AT THE DEALERSHIP, WHICH IS AN HOUR FROM MY HOME, FOR MY APPOINTMENT. I WAS THEN TOLD THAT THE DEALERSHIP WAS OUT OF KEYS AND THAT NOTHING COULD BE DONE FOR ME. I WAS NEVER CALLED OR EMAILED ABOUT THIS. THE SERVICE DIRECTOR TOLD ME THAT HE HAD NO IDEA WHAT THEY WOULD BE RECEIVING MORE KEYS. I EXPLAINED TO THE MAN THAT THIS WAS UNACCEPTABLE. HE SAID THERE WAS NOTHING THEY COULD DO AND I WOULD JUST HAVE TO WAIT. I HAVE RECEIVED NO FURTHER INFORMATION ON THIS MATTER. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CAMARO. THE CONTACT STATED THAT THE VEHICLE REMAINED ON ALTHOUGH THE KEY HAD BEEN REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT TO DISCONNECT THE SPEAKER AMP AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT INDICATED WHILE TRAVELING 60 MPH ON A MAJOR HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TO BE FURTHER INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE CONTACT WAS NOTIFIED OF RECALL NHTSA CAMPAIGN ID NUMBER: 14V346000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.