2013 Chevrolet Camaro

WE RECEIVED THE LETTER THAT THERE WAS A RECALL ON OUR ZL1 CAMARO. AS IT IS STATED IN THE LETTER "...YOUR GM DEALER WILL REMOVE THE KEY FROM THE FLIP KEY TRANSMITTER...YOU WILL BE PROVIDED WITH 2 NEW KEYS..." THIS DOES NOT MAKE IT CLEAR THAT WE WOULD NO LONGER HAVE A FLIP KEY NOR THAT WERE GOING TO SAW OFF OUR OLD KEY. IF WE HAD KNOWN THIS WE WOULDN'T HAVE DONE IT. THE DEALER'S SERVICE DEPARTMENT DID NOT MAKE CLEAR WHAT WAS BEING DONE EITHER. WE DO NOT LIKE THAT WE NO LONGER HAVE OUR FLIP KEY. WE REALIZE THAT IT WAS UNSAFE IN SOME CASE SOMEWHERE BUT WE HAVE NEVER BUMPED IT WITH OUR KNEE. WE TRIED TO GET THE DEALER TO PUT IT BACK THE WAY IT WAS BUT THEY TOLD US THEY HAD ALREADY DESTROYED THE OLD KEY. I'M WRITING THIS IN HOPES THAT YOU WILL BE ABLE TO COME UP WITH A BETTER SOLUTION. HAVING THE FLIP KEY WAS ONE OF THE PERKS OF HAVING A CAMARO. *TR

I RECEIVED A SAFETY RECALL NOTICE REGARDING MY CAR'S IGNITION KEY SWITCH ON TUESDAY SEPTEMBER 2. I TRIED CONTACTING THE HENNA DEALERSHIP IN AUSTIN, TEXAS THE NEXT DAY TO SCHEDULE AN APPOINTMENT TO HAVE THIS ISSUE TAKEN CARE OF. THE SERVICE DEPARTMENT PUT ME OFF. I THEN CALLED AGAIN AND LEFT A MESSAGE FOR A SCHEDULING PERSON. I DID NOT HEAR BACK. I CALLED THE INDIVIDUAL AGAIN THE NEXT DAY. SHE TOLD ME THE DEALERSHIP WAS DEALING WITH 80 RECALLS SO SHE COULD NOT FIGURE OUT WHAT MY RECALL WAS ABOUT. SHE WAS ARGUMENTATIVE AND NOT HELPFUL AT ALL. I ENDED UP CALLING THE CHEVROLET CUSTOMER ASSISTANCE CENTER. I SPOKE WITH A WOMAN WHO CONTACTED THE DEALERSHIP FOR ME. SHE ARRANGED FOR ME TO TAKE MY CAR INTO THE DEALERSHIP ON SATURDAY, SEPTEMBER 6 AT NOON. I RECEIVED A CONFIRMATION BY EMAIL THE SAME DAY AND THE FOLLOWING DAY, FRIDAY SEPTEMBER 5. I ARRIVED AT THE DEALERSHIP, WHICH IS AN HOUR FROM MY HOME, FOR MY APPOINTMENT. I WAS THEN TOLD THAT THE DEALERSHIP WAS OUT OF KEYS AND THAT NOTHING COULD BE DONE FOR ME. I WAS NEVER CALLED OR EMAILED ABOUT THIS. THE SERVICE DIRECTOR TOLD ME THAT HE HAD NO IDEA WHAT THEY WOULD BE RECEIVING MORE KEYS. I EXPLAINED TO THE MAN THAT THIS WAS UNACCEPTABLE. HE SAID THERE WAS NOTHING THEY COULD DO AND I WOULD JUST HAVE TO WAIT. I HAVE RECEIVED NO FURTHER INFORMATION ON THIS MATTER. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET CAMARO. THE CONTACT STATED THAT THE VEHICLE REMAINED ON ALTHOUGH THE KEY HAD BEEN REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT TO DISCONNECT THE SPEAKER AMP AS A TEMPORARY FIX. THE REMEDY FAILED TO REPAIR THE FAILURE. IN ADDITION, THE CONTACT INDICATED WHILE TRAVELING 60 MPH ON A MAJOR HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER SEVERAL ATTEMPTS THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TO BE FURTHER INSPECTED, DIAGNOSED AND REPAIRED BY AN AUTHORIZED DEALER. THE CONTACT WAS NOTIFIED OF RECALL NHTSA CAMPAIGN ID NUMBER: 14V346000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET CAMARO. WHILE DRIVING 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE SPEED DECREASED AND FAILED TO ACCELERATE OVER 40 MPH. AFTER THE DECELERATION, THE VEHICLE ACCELERATED UP TO 70 MPH. THE CONTACT MENTIONED THAT A CRASH WAS AVOIDED DUE TO THE FAILURE. THE DEALER STATED THAT THE MAIN BOARD FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,300. UPDATED 10/10/14*CN THE CONSUMER STATED THE BACK BUMPER POPPED OUT ON THE DRIVER'S SIDE TWICE AFTER 50 MILES. IT WAS REPLACED BUT, THE COLOR WASN'T ABLE TO BE MATCHED. GAS COULD BE HEARD SWISHING AROUND IN THE TANK BY THE BACK SEAT. THE VEHICLE HAS UNEXPECTEDLY DIED TWICE. UPDATED 05/20/2015 *JS

I DROVE MY CAR THROUGH MY GUARD GATE AND PROCEEDED TO TURN THE CORNER AT APPROXIMATELY 25MPH WHEN I LOST COMPLETE STEERING OF MY CAR AND THE CAR SHUT OFF. LUCKILY I WAS NOT AT A HIGH SPEED WHEN THIS OCCURRED AND WAS ABLE TO STOP THE CAR ON THE GRASSY EMBANKMENT OF OUR LAKE, AFTER MY CAR RIM WAS SNAGGED BY A 2 FT THIN METAL POST ATTACHED TO A TREE. I HAD THE CAR TOWED TO THE CHEVY DEALER WHO IMMEDIATELY HAD ME FILE A CLAIM WITH GM AFTER NOTICING THAT A PART ON THE STEERING OF THE CAR WAS FAULTY AND CAUSED A COLLAPSE OF THE STEERING RACK. AT THE TIME OF THE INCIDENT THE AIR BAG DEPLOYMENT LIGHT CAME ON EVEN THOUGH THERE WAS NO COLLISION NOR DEPLOYMENT. BY THE WAY, GM DECLINED THE CLAIM EVEN THOUGH IT WAS DUE TO A FAULTY PART AND I AM CAUGHT IN THE MIDDLE OF THE INSURANCE COMPANY, CHEVY DEALER AND GM TRYING TO DECIDE WHO IS PAYING FOR THE REPAIR OF MY VEHICLE 6 WEEKS LATER. THE CAR HAS NEVER BEEN IN AN ACCIDENT AND ALL PARTS ARE ORIGINAL TO THE CAR WITH NO AFTER MARKET INSTALLATIONS AT ALL. *TR

2013 CAMARO WAS TOTALLY DEAD BUT BATTERY SHOWED FULLY CHARGED ON A BATTERY CHARGER. PREVIOUSLY, THE CAR HAD ACTED ODD WITH THE WIPERS, LIGHTS, ETC,. GOING ON AND OFF WITH NO HUMAN INTERACTION. FOUND OUT THE NEGATIVE BATTERY CONNECTION, IN THE TRUNK UNDER THE SPACE TIRE, WAS SO LOOSE IT COULD BE REMOVED BY HAND WITHOUT ANY TOOLS. SPARE TIRE HAD NOT BEEN REMOVED SINCE THE CAMARO WAS PURCHASED IN JUNE 2013 SO IT EITHER CAME FROM THE FACTORY THAT LOOSE OR THE UNUSUAL 10MM SCREW THAT TIGHTENS THE CONNECTION WORKED ITSELF LOOSE. *JS

STARTING DAY 1 AFTER PURCHASING THE VEHICLE IN FEBRUARY 2013, THE VEHICLES BACK UP CAM BEGAN TO FREEZE WHEN THE VEHICLE IS IN REVERSE UNTIL I PUT THE CAR BACK IN PARK AND TURN THE VEHICLE OFF AND OPEN THE DOOR TO COMPLETELY SHUT THE VEHICLE DOWN. A FEW MONTHS LATER ON TOP OF THE RADIO AND BACK UP CAMERA ISSUES THE VEHICLE HAS STARTED TO CREATE A CHAIN DRAGGING SOUND WHEN ACCELERATING, IT THEN BEGINS TO PULSATE WHILE MY FOOT IS ON THE ACCELERATION PEDDLE AND THE SOUND CONTINUES, THE VEHICLES RADIO THEN FREEZES AND RESETS ITSELF STARTING IN OCTOBER OF 2013. I HAVE TAKEN THE CAR TO CERTIFIED CHEVROLET SERVICE DEPARTMENTS WITHIN MULTIPLE DEALERSHIPS ON MULTIPLE OCCASIONS TO GET THE VEHICLE FIXED. THE DEALER HAS STATED AND BEEN UNABLE TO CORRECT THE PROBLEMS COMPLETELY AND HAS RAN OUT OF ALTERNATIVE SOLUTIONS TO THE FIX THE PROBLEMS AFTER PUTTING OVER 800 ADDITIONAL ROAD MILES ON MY VEHICLE IN ORDER TO TRY TO DIAGNOSE THE ISSUE. *TR