NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
45 reportsMileage unknown · Jan 28, 2026
Forward Collision Avoidance
Contining with issue referenced in 11701484. This morning (1/28/26) when leaving my home, I backed out of my driveway. Once I put the car into drive, the forward collision warning went off and locked up my car. The brakes would not release and I could not move out of the way of oncoming traffic. I do not know what allowed th…
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Contining with issue referenced in 11701484. This morning (1/28/26) when leaving my home, I backed out of my driveway. Once I put the car into drive, the forward collision warning went off and locked up my car. The brakes would not release and I could not move out of the way of oncoming traffic. I do not know what allowed the brakes to finally release. I changed over to 4x4, put it into park and back to drive. My car finally was then allowed to move.
NHTSA ODI #11713861
Mileage unknown · Jan 23, 2026
Electrical SystemForward Collision AvoidanceLane Departure
I have found multiple times that the Instrument Panel (IPC) display and the center Infotainment displays have gone dark while driving. This has put me in unsafe driving situations because I am unable to monitor my speed and other important information displayed on the dashboard, or to control critical safety controls such as hea…
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I have found multiple times that the Instrument Panel (IPC) display and the center Infotainment displays have gone dark while driving. This has put me in unsafe driving situations because I am unable to monitor my speed and other important information displayed on the dashboard, or to control critical safety controls such as headlights, and other ADAS safety controls. Several software updates have been installed by the dealership, but the problem has persisted, suggesting a hardware issue with the radio unit. The manufacture insist it is a software problem and that they are working on a solution. Declining to replace the radio under warranty, additionally, they want me to wait until a new update is released, and in the meantime, my bumper-to-bumper warranty is about to expire. I have found that the radio unit is the main control module for both displays, multiple ADAS controls, and Headlights, and it should be recalled, with the manufacturer extending the warranty or including the radio as a safety feature under the extended powertrain warranty.
NHTSA ODI #11712840
Mileage unknown · Jan 14, 2026
Unknown Or Other
To Whom It May Concern, I am submitting this complaint regarding my **2024 Chevrolet Blazer** and the handling of my case by GM, GM Financial, and affiliated dealerships. In **sub-zero temperatures**, the heating system in my vehicle completely failed while I was transporting my **newborn child**, creating a serious safety conce…
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To Whom It May Concern, I am submitting this complaint regarding my **2024 Chevrolet Blazer** and the handling of my case by GM, GM Financial, and affiliated dealerships. In **sub-zero temperatures**, the heating system in my vehicle completely failed while I was transporting my **newborn child**, creating a serious safety concern. I immediately sought assistance at **Moran Chevrolet**, where I was denied service, told no loaner vehicles were available, and advised to continue driving the vehicle despite the dangerous conditions. Out of necessity, I drove over **30 miles** to **Al Serra Chevrolet**, where my vehicle was finally taken in. I was provided a **gas-powered loaner** and was explicitly told that fuel expenses would be covered through **GM Executive Concierge**. Unfortunately, my experience with GM Concierge has been unacceptable. I was assigned a representative but have **never spoken to her live**, despite numerous calls and clear communication of my availability. I have spent **hours** attempting to obtain reimbursement and assistance, without resolution. My vehicle is now **back in the shop**, and this matter remains unresolved. Additionally, although I have paid my vehicle payment to remain current, I am requesting **reimbursement of this payment**. This expense was incurred as a direct result of GM’s failure to provide timely service, a comparable loaner, and effective concierge assistance during a documented safety-related vehicle failure. I paid under necessity to mitigate further harm, and reimbursement is appropriate to fully resolve this matter. I am requesting: • Reimbursement for fuel expenses related to the loaner vehicle • Reimbursement of the vehicle payment made under necessity • A written explanation for the concierge communication failures • Assurance that safety-related failures are handled promptly • Confirmation that this complaint has been escalated
NHTSA ODI #11711033
Mileage unknown · Jan 13, 2026
Electrical SystemForward Collision AvoidanceService Brakes
Chevy of Wasilla, AK did not properly inspect a safety recall for the rear parking brake harness. After I showed the dealership the pictures of the holes in the brake harness, I was told that the holes in the brake harness is a feature to let water out. Pictures are attached of said holes in brake harness and text message wit…
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Chevy of Wasilla, AK did not properly inspect a safety recall for the rear parking brake harness. After I showed the dealership the pictures of the holes in the brake harness, I was told that the holes in the brake harness is a feature to let water out. Pictures are attached of said holes in brake harness and text message with dealership representative.
NHTSA ODI #11710800
22,000 miles · Jan 7, 2026
Electrical SystemLane Departure
The contact owns a 2024 Chevrolet Blazer. The contact stated that while driving 30 MPH on an icy road, the vehicle swerved out of the intended lane because of an ice patch on the road. The contact lost control of the vehicle, and the vehicle continued to swerve, almost causing a crash. There was no warning light illuminated. The…
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The contact owns a 2024 Chevrolet Blazer. The contact stated that while driving 30 MPH on an icy road, the vehicle swerved out of the intended lane because of an ice patch on the road. The contact lost control of the vehicle, and the vehicle continued to swerve, almost causing a crash. There was no warning light illuminated. The vehicle was taken to a dealer, where the contact was informed that the vehicle needed a 4-wheel alignment. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the VIN related to the failure. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was repaired. The failure mileage was approximately 22,000.
NHTSA ODI #11709470
Mileage unknown · Dec 14, 2025
Electrical SystemStructure
Charging hatch door will not open. First noticed the problem when it got very cold here. <-15F Did not try to pry door open. Hatch needs to be reliable iin all weather. Happened December 13, 2025
NHTSA ODI #11704928
Mileage unknown · Nov 28, 2025
Service Brakes
I have been waiting for months for my recall to be completed. My dealership has been waiting for the parts from GM and they still haven’t received them. I’m not sure when the recall was initially issued but I contacted the dealership about it as soon as I was aware of it. That’s how long I’ve been waiting. 1 Unrepaired Rec…
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I have been waiting for months for my recall to be completed. My dealership has been waiting for the parts from GM and they still haven’t received them. I’m not sure when the recall was initially issued but I contacted the dealership about it as soon as I was aware of it. That’s how long I’ve been waiting. 1 Unrepaired Recalls associated with this VIN Jun 25,2025 Manufacturer Recall NumberN252503010 NHTSA Recall Number25V433 Recall StatusRecall Incomplete
NHTSA ODI #11701923
Mileage unknown · Nov 25, 2025
Forward Collision Avoidance
The auto emergency braking engaged while making a left turn. No cars in front. Had someone been behind me, they could have easily hit me. The seat belt locked as well resulting in being able to feel the seat belt inprint hours afterwards. This incident just happened on 11/24/25 and has not be inspected by any dealership or se…
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The auto emergency braking engaged while making a left turn. No cars in front. Had someone been behind me, they could have easily hit me. The seat belt locked as well resulting in being able to feel the seat belt inprint hours afterwards. This incident just happened on 11/24/25 and has not be inspected by any dealership or service center. There were no warning lights or messages prior to the incident.
NHTSA ODI #11701484
Mileage unknown · Nov 13, 2025
Unknown Or OtherVisibility/wiper
There's a glare from the dashboard that's reflecting on the windshield and causing an obstruction to road visibility.
NHTSA ODI #11699283
34,865 miles · Nov 7, 2025
Parking Brake
The contact owns a 2024 Chevrolet Blazer. The contact received notification of NHTSA Campaign Number: 25V433000 (Parking Brake). The vehicle was taken to the dealer and the contact was informed that the vehicle failed the recall inspection. The contact was informed that the vehicle would not be released because of the failed ins…
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The contact owns a 2024 Chevrolet Blazer. The contact received notification of NHTSA Campaign Number: 25V433000 (Parking Brake). The vehicle was taken to the dealer and the contact was informed that the vehicle failed the recall inspection. The contact was informed that the vehicle would not be released because of the failed inspection. The contact was informed that the parts to repair the vehicle were not available and would not be available until January 2026. In addition, the contact stated that the vehicle had been with the dealer for two weeks. The contact stated that the recall notification indicated that the parts were available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 34,865.
NHTSA ODI #11698231
NHTSA investigations
1EA26006 · Electronic Brake Module Component Failure
Opened Aug 21, 2026 · No close date supplied
Status: open (inferred from source dates) · Service Brakes
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.