NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
51 reportsClear category filter38,000 miles · Apr 26, 2019
Air BagsUnknown Or Other
I OWN A 2010 CHEVROLET AVALANCHE LTZ THAT WAS PURCHASED USED IN 2015 (38,000 MILES WITH A SMALL CRACK JUST ABOVE THE AIR BAG TO THE LEFT, RIGHT AT THE CORNER OF THE AIR BAG ON THE DASH BOARD. SINCE I'VE HAD THE VEHICLE, IT HAS CRACKED MORE OVER TIME TO A LONGER LENGTH ON THE LEFT AND RIGHT CORNER AND LEFT OF THE STEERING COLUMN.…
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I OWN A 2010 CHEVROLET AVALANCHE LTZ THAT WAS PURCHASED USED IN 2015 (38,000 MILES WITH A SMALL CRACK JUST ABOVE THE AIR BAG TO THE LEFT, RIGHT AT THE CORNER OF THE AIR BAG ON THE DASH BOARD. SINCE I'VE HAD THE VEHICLE, IT HAS CRACKED MORE OVER TIME TO A LONGER LENGTH ON THE LEFT AND RIGHT CORNER AND LEFT OF THE STEERING COLUMN. THE VEHICLE IS UP KEPT BUT THE DASH BOARD KEEPS CRACKING. IM NOTICING THE MULTIPLE VEHICLE AVALANCHE'S HAVE THIS SAME PROBLEM AND WHY HASNT IT BEEN RESOLVED OR A RECALL BEEN PLACED.
NHTSA ODI #11203926
37,000 miles · Oct 2, 2018
Unknown Or Other
DASH BOARD HAS CRACKS BY THE PASSENGER AIRBAG AND CRACKS BY THE INSTRUMENT CLUSTER
NHTSA ODI #11133005
112,000 miles · Aug 17, 2018
Unknown Or Other
I HAVE TWO CRACKS ON MY DASHBOARD. ONE DEVELOPED OVER THE AIR BAG ON THE PASSENGER SIDE ONE MORNING BEFORE LEAVING FOR WORK. THE TRUCK ALWAYS SITS IN THE SHADE AND OUT OF THE SUN...IT WASNT EVEN HOT THE DAY IT HAPPENED SO HEAT CAN'T POSSIBLY BE AN ISSUE. THE SECOND CRACK DEVELOPED ABOVE THE INSTRUMENT CLUSTER AND HAPPENED DURING…
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I HAVE TWO CRACKS ON MY DASHBOARD. ONE DEVELOPED OVER THE AIR BAG ON THE PASSENGER SIDE ONE MORNING BEFORE LEAVING FOR WORK. THE TRUCK ALWAYS SITS IN THE SHADE AND OUT OF THE SUN...IT WASNT EVEN HOT THE DAY IT HAPPENED SO HEAT CAN'T POSSIBLY BE AN ISSUE. THE SECOND CRACK DEVELOPED ABOVE THE INSTRUMENT CLUSTER AND HAPPENED DURING THE WINTER....I WAS DRIVING FROM CHICAGO TO WISCONSIN AND THE TRUCK HAD BEEN WARM FOR A GOOD HOUR ALREADY WHEN I HEARD A POP. LOOKED OVER THE DASH AND SAW THE CRACK!
NHTSA ODI #11120633
48,000 miles · Jun 27, 2018
Air BagsUnknown Or Other
DASHBOARD CRACKED IN 2 LOCATIONS, UNDER 50,000 MILES ON VEHICLE. ONE CRACK LOCATED NEAR PASSENGER SIDE AIR BAG THAT COULD BE DANGEROUS IN A CRASH AND EFFECT AIR BAG DEPLOYMENT. LARGE SCALE OF IDENTICAL DESIGN DEFECTS IN OTHER SIMILAR VEHICLES AND CHEVROLET WILL NOT REPLACE THE DAMAGED COMPONENT WITHOUT SIGNIFICANT COST TO OWNERS…
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DASHBOARD CRACKED IN 2 LOCATIONS, UNDER 50,000 MILES ON VEHICLE. ONE CRACK LOCATED NEAR PASSENGER SIDE AIR BAG THAT COULD BE DANGEROUS IN A CRASH AND EFFECT AIR BAG DEPLOYMENT. LARGE SCALE OF IDENTICAL DESIGN DEFECTS IN OTHER SIMILAR VEHICLES AND CHEVROLET WILL NOT REPLACE THE DAMAGED COMPONENT WITHOUT SIGNIFICANT COST TO OWNERS AND IF REPLACED WITH ONLY HAVE THE SAME PROBLEM AGAIN AS FLAW HAS NOT BEEN CORRECTED IN REPLACEMENT COMPONENT.
NHTSA ODI #11104278
50,000 miles · Apr 11, 2018
Air BagsUnknown Or Other
CRACKED DASH IN MULTIPLE AREAS AROUND THE FRONT AIRBAGS.
NHTSA ODI #11084549
71,000 miles · Feb 10, 2018
Unknown Or Other
THE DASHBOARD HAS CRACKED IN MANY PLACES LEAVING SOME PIECES LOOSE, WITH SOME OF THE PIECES SHARP. IF THE AIRBAGS WERE TO DEPLOY, THOSE PIECES COULD BE THROWN INTO PASSENGER FACES
NHTSA ODI #11072046
Mileage unknown · Jan 15, 2018
Air BagsUnknown Or Other
TAKATA RECALL ; CRACKED DASH
NHTSA ODI #11062777
45,328 miles · Dec 13, 2017
Air BagsUnknown Or Other
TAKATA RECALL HAS NOT BEEN RESOLVED. IN ADDITION THE DASH PANEL IS CRACKED NEXT TO THE PASSENGERS SIDE AIRBAG.
NHTSA ODI #11054601
89,000 miles · Dec 3, 2017
Air BagsUnknown Or Other
CRACKED UPPER END OF DASH BOARD. THREE SEPARATE CRACKS APPEARED ON THE UPPER PART OF THE DASH, ONE IS GOING RIGHT ACROSS WHERE THE PASSENGER AIR BAG IS LOCATED. THIS HAPPENED FOR NO APPARENT REASON. THE VEHICLE HAD ABOUT 89000 MILES ON IT WHEN I FIRST OBSERVED THE ISSUE. IT RATTLES LIKE CRAZY WHILE DRIVING ON CITY ROADS AND IT …
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CRACKED UPPER END OF DASH BOARD. THREE SEPARATE CRACKS APPEARED ON THE UPPER PART OF THE DASH, ONE IS GOING RIGHT ACROSS WHERE THE PASSENGER AIR BAG IS LOCATED. THIS HAPPENED FOR NO APPARENT REASON. THE VEHICLE HAD ABOUT 89000 MILES ON IT WHEN I FIRST OBSERVED THE ISSUE. IT RATTLES LIKE CRAZY WHILE DRIVING ON CITY ROADS AND IT IS PROBABLY A MOJOR SAFETY ISSUE IN THE EVENT OF A AIR BAG DEPLOYMENT.
NHTSA ODI #11052088
50,060 miles · Oct 25, 2017
Air BagsUnknown Or Other
I HAVE JUST RECEIVED A CARD IN THE MAIL ABOUT THE TAKATA AIRBAG RECALL. I HAVE HAD THE VEHICLE IN THE SHOP FOR OIL CHANGES AT RELIABLE CHEVOLET AND HAVE BEEN TOLD THAT THERE IS A RECALL NOTICE FOR THIS VEHICLE BUT THERE IS NO PART TO REPLACE. I HAVE LOOKED UP MY VIN NUMBER IN A WEB SITE NAMED WWW.AIRBAGRECALL.COM TO DETERMINE IF…
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I HAVE JUST RECEIVED A CARD IN THE MAIL ABOUT THE TAKATA AIRBAG RECALL. I HAVE HAD THE VEHICLE IN THE SHOP FOR OIL CHANGES AT RELIABLE CHEVOLET AND HAVE BEEN TOLD THAT THERE IS A RECALL NOTICE FOR THIS VEHICLE BUT THERE IS NO PART TO REPLACE. I HAVE LOOKED UP MY VIN NUMBER IN A WEB SITE NAMED WWW.AIRBAGRECALL.COM TO DETERMINE IF MY VEHICLE IS ON THE LIST. MY 2010 CHEVOLET AVALANCE IS ON THE LIST. I AM NOT SURE HOW TO PROCEED SINCE THE DEALER TELLS ME THAT THERE IS NO REPLACEMENT PART AVAILABLE. I ALSO HAVE A TIRE SYMBOL APPEAR ON MY DRIVER'S SCREEN. I HAVE SPOKEN TO THE DEALER WHO INDICATED THAT NOTHING CAN BEEN DIAGNOSED UNTIL THE SYMBOL REMAINS PERMANENT.
NHTSA ODI #11039766
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗