THE AIRBAG LIGHT CAME ON AND I JUST RECENTLY PURCHASED THE CAR THREE MONTHS AGO. I CHECK THE CAR FAX AND CALLED CADILLAC CUSTOMER SERVICE. THE INFORMATION THAT WAS GIVEN BY BOTH STATED THE CAR NEVER BEEN IN A ACCIDENT AND WAS WELL TAKEN CARE OF. I TOOK IT TO THE DEALERSHIP AND THEY STATED I NEED A CLOCK RING AND AIRBAG MODULE, W…
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THE AIRBAG LIGHT CAME ON AND I JUST RECENTLY PURCHASED THE CAR THREE MONTHS AGO. I CHECK THE CAR FAX AND CALLED CADILLAC CUSTOMER SERVICE. THE INFORMATION THAT WAS GIVEN BY BOTH STATED THE CAR NEVER BEEN IN A ACCIDENT AND WAS WELL TAKEN CARE OF. I TOOK IT TO THE DEALERSHIP AND THEY STATED I NEED A CLOCK RING AND AIRBAG MODULE, WHICH COST OVER $700 DOLLARS. THEY ALSO STATED THAT GMC SWITCH THE GUIDELINES ON THE CLOCK RING AND THEY CAN'T INSTALL IT WITHOUT THE AIRBAG MODULE. THEY HAVE NO IDEAL WHY IT'S BEEN CHANGE AND NOW I HAVE TO WAIT FOR THE AIRBAG MODULE BECAUSE THE CLOCK RING WANT FIT. I CAN'T DRIVE ME CAR HOME BECAUSE OF SAFETY REASONS AND THEY HAD TO GIVE ME A CAR FOR THE TIME BEING. THIS HAVE TO BE SOME TYPE OF DEFECT BECAUSE THERE'S NO WAY I SHOULD BE HAVING THIS ISSUE WHEN EVERYTHING CHECKED OUT PERFECTLY. NOW THEY TRYING TO CHARGE ME FOR A PART THAT THEY DIDN'T KNOW GMC CHANGE THE SPECIFICATIONS ON! THIS LIGHT JUST HAPPEN TO COME ON WHEN MY CAR WAS PARKED, THEN MY STEERING WHEEL CONTROLS WENT OUT AND MY HORN STOPPED WORKING. SOMETHING IT'S NOT RIGHT BECAUSE IT WAS CONFUSION AT THE DEALERSHIP AND THEY COULDN'T EXPLAIN WHY GMC CHANGE THE SPECIFICATIONS ON THE PART. THE MAN AT THE CADILLAC DEALERSHIP STATED HE HAVE TO GIVE GMC A CALL MONDAY BUT LIKE I STATED TO HIM HOW'S THAT FAIR TO THE CUSTOMER WHEN YOU ALL STILL TRYING TO CHARGE ME FOR A PART YOU ALL DIDN'T KNOW THAT CHANGE. I'VE HAD PLENTY USE CERTIFIED CARS IN THE PAST AND NEVER HAS THIS HAPPEN. THOSE CARS THAT I'VE HAD ARE NOT EXPENSIVE AS MY CADILLAC. I'VE HAVE SEEN THE CADILLAC XTS HAD RECALLS AND FOR MY AIRBAG LIGHT THAT JUST CAME ON IS NOT A COINCIDENTES.
NHTSA ODI #11220259
38,000 miles · Jun 28, 2016
Air BagsCrashInjury
I WAS T BONED HIT BY A TRUCK ON MY SIDE DRIVER SIDE AIR BAGS DIDN'T GO OFF AND I NOW HAVE A CLOSED HEAD INJURY BECAUSE MY HEAD HIT THE WINDOW. MOVING THROUGH A INTERSECTION 10 /15 MILES M PH
NHTSA ODI #10877103
54,000 miles · Jun 27, 2016
Air Bags
"TAKATA RECALL" I ENTERED THE CAR TO GO TO CHURCH ON SUNDAY, JUNE 26, 2016, SUDDENLY THERE WAS THIS BOUNCING, I STOPPED TO SEE WHAT WAS GOING ON AND THE REAR END OF THE CAR APPEARED VERY LOW TO THE GROUND. I HAD JUST DRIVEN OUT OF MY DRIVEWAY. THE CHURCH IS ABOUT TWO-HUNDRED FEET FROM MU HOUSE. THE DEALERSHIP IS SAYING BECAU…
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"TAKATA RECALL" I ENTERED THE CAR TO GO TO CHURCH ON SUNDAY, JUNE 26, 2016, SUDDENLY THERE WAS THIS BOUNCING, I STOPPED TO SEE WHAT WAS GOING ON AND THE REAR END OF THE CAR APPEARED VERY LOW TO THE GROUND. I HAD JUST DRIVEN OUT OF MY DRIVEWAY. THE CHURCH IS ABOUT TWO-HUNDRED FEET FROM MU HOUSE. THE DEALERSHIP IS SAYING BECAUSE THERE IS MORE THAN FIFTY-THOUSAND MILES, I AM RESPONSIBLE, HOWEVER, THERE HAS BEEN NO PHYSICAL DAMAGE DONE TO THE CAR BY ME OR ANYONE ELSE. THIS IS A MANUFACTURESR ERROR. I NEED THIS ISSUE TO BE ADDRESSED IMMEDIATELY.
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence & remedy
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."
Consequence & remedy
Consequence: In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.
Consequence & remedy
Consequence: If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.
Remedy: GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured February 14, 2012, through March 7, 2014. In the affected vehicles, a cavity plug on the brake booster pump connector may dislodge allowing corrosion of the brake booster pump relay connector.
Consequence & remedy
Consequence: The corrosion of the brake booster pump relay connector may cause a resistive short and melt the connector, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will apply sealant to the connector cavity plugs, re-route the vacuum pump vent hose and replace the front body wiring harnesses as needed, free of charge. The recall began on April 7, 2014. Owners may contact Cadillac at 1-866-982-2339. GM's number for this recall is 14062.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2014 Cadillac Xts Problems, Complaints & Recalls | Skip That Year