2017 Cadillac XT5

THE 2017 CADILLAC XT5 HAS A DEFECTIVE THERMOSTAT, WHICH SENDS A FALSE SIGNAL THAT THE ENGINE IS OVERHEATING. THEREFORE, YOU GET A "STEERING ASSIST IS REDUCED DRIVE WITH CARE", WHICH YOUR STEERING TO BE HARD AND NOT AS EFFECTIVE AS IT SHOULD BE. GMC IS AWARE OF THE PROBLEM, BUT FAILED TO REMEDY IT, BUT ISSUED A BULLETIN #17-NA-158 IN MAY OF 2017. THIS PROBLEM IS SO WIDESPREAD THAT THE PART TO FIX THE PROBLEM IS ON "BACK ORDER" EVERYWHERE.

While driving my Cadillac XT5 on the busy highway during the early afternoon, without warning the sunroof glass made a loud pop sound immediately followed by shattered glass. Glass fell all over the driver’s head and body impairing my vision and causing me to make sudden stop on the shoulder of the highway. There is problem with the sunroof breaking and shattering glass while driving. Insurance claim filed and private auto glass dealer made repairs in excess of $1300. Shards of glass still remain in the sunroof screen closure until taken to auto detailed for removal at an additional cost to me, the registered owner. I dive in fear that this may occur again without warning which could pose extreme danger or accident.

While driving the vehicle started to accelerate in its own. There was nothing obstructing the pedal. I could press down on brake with some resistance, but as soon as brake was released the, the vehicle accelerated. The vehicle did not level out with speed but continued to accelerate over 80 mph. This lasted about 8/9 mins, being controlled by riding on the break. It did it again for about 2/3 mins about 15 mins after first occurance. I took the car straight to get it looked at and the mechanic said that they could not find anything wrong with car

Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealership they also state they found nothing. These errors continue to pop up intermittently and my Cadillac app reports them as needing service.

The contact owns a 2017 Cadillac XT5. The contact stated while driving 60-65 MPH with her granddaughter seated in the rear seat, the vehicle shut off inadvertently in the middle of the road. The message battery low was displayed. The vehicle failed to restart after several attempts. The vehicle was towed from the middle of the road to the side of the road. The vehicle was then towed to an independent mechanic and was diagnosed that the electrical system had failed. An unknown repair was completed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 40 MPH, the vehicle overheated and stalled. The power steering assist was reduced with the drive with care message displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed the contact about the thermostat failure, engine, and DTC: P0128. The manufacturer was not contacted. The approximate failure mileage 43,806.

To recall department, I purchased the above car in Jan 2021 since that time I had to take this car in for repairs 3 times concerning steering brake problem and reducing speed and also the thermostat problem. In reviewing this the consumer reports I found out that this was one of the worst years of making the xt5 and a recall was done for 2017 but for the cars that was manufactory in 2016. if a car get on the dealers floor in 2017 most likely it was manufactured in 2016. so I want to know why my car hasn't been notify for a recall and I'm having to take this car to the shop on three or four occasions for the same problem. I would like to somebody to look into this situation and reimburse me for my out of pocket expensive. This should be a manufactory problem and GM should be doing the repairs for free. Please feel free to contact me for any additional questions or concerns. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Cadillac XT5. The contact stated while driving at various speeds, the vehicle failed to accelerate upon depression of the accelerator pedal. There was no warning light illuminated. The contact stated that the failure mostly occurred while in 4th gear or after a complete stop. The contact had taken the vehicle to the dealer but the dealer has been unable to duplicate the failure. The dealer advised the contact that they had never heard of such failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 55,000.