2017 Cadillac XT5

The thermostat has malfunctioned twice in 2 years. Driving vehicle and dash warning" STEERING ASSIST IS REDUCED DRIVE WITH CARE", also the temperature gauge was showing COLD and this was after driving for over 30 minutes. Contacted local dealer and was informed this is a KNOWN problem with the thermostat sticking open. My brakes are sticking often and my car often jumps hard when i put it in reverse.

Since 6/2022 and again 7/2022, 10/25/22 1/31/23 Constantly stating service error codes for stabiltrak, antilock brakes, and brake assist not functioning and need service urgently. However when I take it to the dealership they find nothing wrong and further investigated at another Cadillac dealership they also state they found nothing. These errors continue to pop up intermittently and my Cadillac app reports them as needing service.

To recall department, I purchased the above car in Jan 2021 since that time I had to take this car in for repairs 3 times concerning steering brake problem and reducing speed and also the thermostat problem. In reviewing this the consumer reports I found out that this was one of the worst years of making the xt5 and a recall was done for 2017 but for the cars that was manufactory in 2016. if a car get on the dealers floor in 2017 most likely it was manufactured in 2016. so I want to know why my car hasn't been notify for a recall and I'm having to take this car to the shop on three or four occasions for the same problem. I would like to somebody to look into this situation and reimburse me for my out of pocket expensive. This should be a manufactory problem and GM should be doing the repairs for free. Please feel free to contact me for any additional questions or concerns. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2017 Cadillac XT5. The contact stated while driving approximately 5 MPH, the engine made a grinding sound, and the vehicle accelerated while the foot was on the brake pedal. The contact did not recall any warning lights on the instrument panel. The contact also had an incident where he accidentally ran into the garage, and the air bags did not deploy; however, the front passenger side of the vehicle was damaged. The contact did not recall any warning lights on the instrument panel. The local dealer did not diagnose any failure; however, the vehicle was repaired. No injuries and medical reports were necessary. The contact stated the vehicle does not have an emergency brake. The dealer did not diagnose any failure with the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000

ON MARCH 23 WE TOOK OUR 2017 CADILLAC XT5 TO THE DEALERSHIP FOR A SERVICE BECAUSE 2 DAYS PRIOR, THE PARKING BRAKE WOULD NOT RELEASE WHILE IN A STATIONARY POSITION. WE WERE ABLE TO RELEASE THE PARKING BRAKE AFTER TURNING THE VEHICLE ON AND OFF MULTIPLE TIMES. ALL OF THE WARNING LIGHTS ON THE DASH CAME ON, BUT THE BRAKE RELEASED AND WAS ABLE TO BE DRIVEN HOME. THE VEHICLE WAS READY TO BE PICKED UP THE FOLLOWING DAY. THEY HAD REPLACED THE PARKING BRAKE ACTUATOR AND STATED THAT IT WAS THE CAUSE OF THE ISSUE. THE VEHICLE SEEMED TO BE RUNNING NORMALLY FOR US AND CONTINUED TO DO SO UNTIL THE MORNING OF APRIL 9TH. MY WIFE WAS JUST LEAVING WORK THAT MORNING AND STARTED DRIVING THE CAR HOME WHEN SHE APPROACHED A STOP LIGHT AND THE BRAKE PEDAL WENT TO THE FLOOR, THE VEHICLE WAS NOT ABLE TO BE SLOWED OR STOPPED. SHE WAS ABLE TO SAFELY GO THROUGH THE RED LIGHT AND TURN INTO A PARKING LOT WHERE THE VEHICLE ROLLED INTO A PARKING STALL. IF SHE HAD MADE IT THROUGH THE LIGHT ON GREEN, SHE WOULD HAVE BEEN ON THE FREEWAY. THERE WAS A GRAND TOTAL OF 108 ADDITIONAL MILES SINCE THE LAST SERVICE ON MARCH 23. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP WHERE THEY HAD IT FOR ALMOST A WEEK. THEY FOUND THAT THE MASTER CYLINDER HAD BEEN LEAKING INTO THE BOOSTER WHICH CAUSED THE FAIL. THE BRAKE BOOSTER AND MASTER CYLINDER WERE BOTH REPLACED. AFTER ADDITIONAL RESEARCH, I HAVE FOUND MULTIPLE PEOPLE HAVE HAD THE SAME/SIMILAR ISSUES WITH THEIR VEHICLE. IT APPEARS THAT ALL OF THE WARNING LIGHTS COMING ON AT THE SAME TIME MAY HAVE BEEN A SIGN THAT THE MASTER CYLINDER WAS FAILING. *TR

TL* THE CONTACT OWNS A 2017 CADILLAC XT5. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND THE GEAR SHIFTER WOULD NOT MOVE INTO PARK. ALSO, THE SERVICE ENGINE, SERVICE STABILITRAK, SERVICE TRANSMISSION, AND ENTIRE INSTRUMENT PANEL WARNING INDICATORS WERE ILLUMINATED. THE BATTERY WAS DISCONNECTED AND RECONNECTED AND THE VEHICLE WAS ABLE TO SHIFT INTO PARK; HOWEVER, IT UNINTENTIONALLY WENT BACK INTO DRIVE. THE VEHICLE WAS TOWED TO PLAZA CADILLAC (8893 US-441, LEESBURG, FL 34788, (352) 787-1323) WHERE THE CHASSIS CONTROL, ENGINE, TRANSMISSION, AND RANGE CONTROL MODULES WERE REPROGRAMMED. AFTER THE REPAIR, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN PLACING THE GEAR SHIFTER IN PARK. ALSO, WHILE DRIVING 40 MPH, THE VEHICLE STALLED WHILE ROLLING TO A COMPLETE STOP. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT OTHER VEHICLES WERE EXPERIENCING THE SAME FAILURE. THE FAILURE MILEAGE WAS 16,000.

BRAKES FAILED. COMING TO A STOP SIGN ON CR 13, BRAKE PEDAL WENT TO THE FLOOR. BRAKES DID NOT SLOW OR STOP THE CAR AT ALL. PUMPED THE BRAKES 3 OR 4 TIMES, NO BRAKING. WENT THRU STOP SIGN HITTING ANOTHER VEHICLE. AIR BAGS DID NOT DEPLOY. AUTOMATIC BRAKING SYSTEM DID NOT ACTIVATE. ESTIMATES I WAS 50 YARDS FROM THE STOP SIGN WHEN I FIRST APPLIED THE BRAKES, SPEED BETWEEN 20-30 MPH.