2008 Cadillac Sts

TL* THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT THE TPMS SENSOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED ALL OF THE TIRES BUT THE FAILURE PERSISTED. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER. IN ADDITION, THE CONTACT MENTIONED THAT THE ELECTRONIC LOCKS FAILED TO SECURE. THE CONTACT WAS ABLE TO USE THE KEY FOB TO SECURE THE DOOR BUT THAT DID NOT PREVENT THE FAILURE FROM HAPPENING. ALSO, THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASED IN ENGINE RPMS AND IT WAS DIFFICULT TO SLOW THE VEHICLE DOWN. THE CONTACT MENTIONED IN ONE INSTANCE WHILE TRAVELING 30 MPH, THE VEHICLE SUDDENLY ACCELERATED CAUSING THE CONTACT TO ALMOST LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

PURCHASED AS A "PROGRAM CAR" 5/21/08 WITH 7017 MILES ON ODOMETER, AUTO HAS BEEN A CONSTANT SOURCE OF TROUBLE WHICH SELLING DEALER CREST CADILLAC OF VENICE, FL SEEMS UNABLE TO CORRECT. MYRIAD PROBLEMS OCCUR BUT FAIL TO REGISTER ON RECORDER WHICH PREVENTS CORRECTIVE ACTION. I DO NOT FAULT DEALER STAFF BUT BLAME OVERALL PROBLEM ON CADILLAC'S REFUSAL TO CONSIDER DEFECTIVE INTERACTIVE COMPUTER NETWORK FROM STUPIDITY OR CUPIDITY. ON THE LAST TRIP TO THE REPAIR FACILITY ELEVEN ITEMS WERE ADDRESSED WITH THREE NOT BEING ADDRESSED WITH PROBLEMS NOT LISTED IN RECORDER OR UNABLE TO BE DUPLICATED. SINCE MAR. 20, 2010 MOST OF THE PROBLEMS HAVE RECURRED AND I HAVE RECORDED 16 SPECIFIC MALFUNCTIONS TO DATE SOME OF WHICH I CONSIDER TO BE SAFETY CONCERNS. E.G SUDDEN FAILURE OF CRUISE CONTROL SYSTEM AND/OR DIFFICULTY IN DISENGAGING IT; REPEATED ATTEMPTS REQUIRED TO OPEN WINDOWS AND LOCK OR UNLOCK DOORS; MALFUNCTIONING OF WINDSHIELD WIPERS; WITH 125 LB. WIFE IN FRONT PASSENGER SEAT, "PASSENGER AIR BAG OFF" INDICATOR IS LIGHTED. IS INDICATOR FAULTY OR IS PASSENGER AIR BAG INOPERATIVE WHEN IT SHOULD BE FUNCTIONAL? I HAVE A LARGE DOSSIER DOCUMENTING NUMEROUS TRIPS TO THE DEALER TO ADDRESS OVER TWENTY ISSUES AND REPETITIONS AND HAVE NEVER HAD MORE THAN A HALF DOZEN PROBLEMS WITH ANY OF THE 40 OR 50 PREVIOUS VEHICLES I HAVE OWNED OVER THE PAST 60+ YEARS. IT APPEARS THAT SINCE THESE NUMEROUS INTERMITTENT PROBLEMS DO NOT REGISTER IN THE VEHICLE'S RECORDER, CADILLAC IS USING THAT AS AN EXCUSE TO AVOID ADDRESSING THE REAL PROBLEM, THAT IS, THE COMPUTERS THEMSELVES. I ENTREAT YOU TO FORCE CADILLAC TO REPLACE THE DEFECTIVE COMPUTERS BEFORE I JUST GIVE IT UP AS A HOPELESS SITUATION AND SELL THE AUTO. ALTHOUGH I HAVE ALWAYS BOUGHT AMERICAN AUTOS FOR OVER 60 YEARS, I SHALL NEVER AGAIN OWN A CADILLAC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH ATTEMPTING TO PASS ANOTHER VEHICLE, AND A SUDDEN ACCELERATION OCCURRED WITHOUT WARNING. THE SPEED INCREASED TO 90 MPH. THE BRAKE PEDAL STUCK TO THE FLOOR WHEN PRESSURE WAS APPLIED. THE VEHICLE BEGAN TO DECELERATE TO 30 MPH. THE AUTOMATIC PUSH BUTTON IGNITION WAS ACTIVATED TO STOP THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 15,000. UPDATED 7/26/10 *CN UPDATED 08/03/10

TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT AS HE WAS DRIVING 13 MPH HIS ACCELERATOR PEDAL STUCK TO THE FLOOR AND THE VEHICLE ACCELERATED TO A HIGHER SPEED. THE CONTACT HAD TO USE HIS KILL SWITCH TO TURN TO STOP THE ACCELERATION AND TURN THE VEHICLE OFF. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE FAILURE OCCURRED AND HE NOTIFIED THE MANUFACTURER. HE WAS TOLD THAT THEY WOULD SEND A REPRESENTATIVE TO CHECK INTO THE FAILURE BUT NO ONE HAS CALLED HIM. THERE WAS NO MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE CONTACT STATED THAT HE HAS TWO DIFFERENT VIN;S FOR THIS VEHICLE AND BOTH WERE UNKNOWN. THE FAILURE MILEAGE WAS 9,354.