2005 Cadillac Sts

REAR DIFFERENTIAL VERY WET AND LEAKING IN GARAGE. CALLED GM WAS ASK SEVERAL QUESTIONS AND TOLD TO CARRY IT TO CREST CADILLAC, HOOVER,AL AND LET THEM CHECK PROBLEM. WAS TOLD NOT TO LET THEM FIX IT AND GM WOULD CALL ME TO SEE WHAT I WAS TOLD. I DID CARRY IT TO CREST CADILLAC AND WAS TOLD IT IS THE REAR PINION SEAL AND IS VERY COMMON. GM CALLED ME BACK AND ASK WHAT THEY SAID AND ASK SEVERAL QUESTION AGAIN THEN TOLD ME IT IS NOT COVERED UNDER ANY RECALL AND WOULD NOT HELP WITH REPAIR. *JB

THE ABOVE VEHICLE WAS RECENTLY IN A SHOP FOR BRAKE PAD REPLACEMENT WHEN MY MECHANIC DISCOVERED THAT THERE WAS A LEAK OF LUBRICANT IN THE REAR END OF THE AUTOMOBILE. UPON FURTHER INSPECTION HE DISCOVERED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE AUTOMOBILE HAS JUST 60,000 MILES. AFTER CHECKING THE NHTSA HE FOUND THAT A RECALL, GM RECALL NUMBER 07204 HAD BEEN ISSUED FOR THIS VERY PROBLEM. HOWEVER, WHEN I PRESENTED THE VEHICLE FOR REPAIR THIS MORNING AT MARION CHEVROLET CADILLAC THEY REFUSED TO COVER THE PROBLEM UNDER THE RECALL STATING THE VIN DOES NOT MEET THE RECALL RANGE. I FIND IT UNTENABLE THAT GM COULD RECALL NEARLY 300,000 VEHICLES FOR THIS VERY ISSUE BUT REFUSE TO COVER AN IDENTICAL PROBLEM IN A VEHICLE THAT DOES NOT MEET THE VIN RANGE SET BY GM. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE REAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR WHEEL AXLE PINION SEAL. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) AND DENIED ASSISTANCE WITH ANY REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2005 CADILLAC STS. THE CONTACT STATED THAT HE NOTICED AN ABNORMAL LEAKAGE OF FLUIDS FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE REAR AXLE PINION SEAL NEEDED REPLACING. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,540 AND THE CURRENT MILEAGE WAS 58,000. 1ST CONTACT ON 6-2-10 CASE #[XXX]. 2ND CONTACT ON 6-21-11 CASE #[XXX]. TOTAL COST FOR REPAIR WAS $269.59 WHICH WAS COMPLETED ON 6-10-10 PER TECHNICAL SERVICE BULLETIN #07-04-20-003A. UPDATED 10/11/2011 *LN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED A 2005 STS AND HAD IT FOR 1 YEAR WHEN THE TRANSMISSION WENT OUT. IT HAD JUST PASSED THE 50K WARRANTY. I TOOK IT IN AND HAD IT CHECKED, THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD TO DRIVE WITH THE MECHANIC AND SHOW HIM WHAT WAS WRONG. I WENT TO THE MAIN COMPANY AND WAS TOLD THERE WAS NOTHING THEY COULD DO. I NOW HAVE AN STS SITTING IN MY GARAGE, NOT ABLE TO DRIVE ANYWHERE. I FOUND OUT THE TRANSMISSION WAS ONLY 1/2 FULL FROM THE FACTORY BUT CAN NOT PROVE IT. I AM VERY, VERY DISGUSTED WITH THE CADILLAC COMPANY. I COULD HAVE BOUGHT A CHEAP CAR THAT WOULD HAVE OUT LASTED THIS CAR BY YEARS.. *TR

DAUGHTER DRIVING ON CONCRETE HI-WAY AT 50 MPH., HEARS NOISE BY PASSENGER SIDE REAR TIRE AREA. REAR END LOCKS AS IF BRAKES WERE APPLIED BUT WERE NOT. CAR SLIDES OUT-OF-CONTROL . HER AND HER PASSENGERS ARE NOT INJURED. HAD TO SHIFT CAR FROM FORWARD TO REVERSE 2-3 TIMES, CAR MAKES CLUNK NOISE, THEN IT FREES ITSELF SHE DRIVES OUT OF DITCH. NOT SURE WHAT HAPPENED THEY DRIVE AT LOWER SPEED CARS REAR END LOCKS AGAIN FOR 2-3 SECONDS THEN FREES ITSELF BUT MAKES GRINDING NOISES.TAKE TO GMAC SERVICE CENTER TOLD REAR DIFFERENTIAL FAILED. FOUND OUT ABOUT RECALL: NHTSA ID # 07V58900. CADILLAC REP. SAID OUR CARS VIN # IS NOT INVOLVED IN RECALL. FOUND RECALLED VIN #'S AND OUR CARS VIN # IS INSIDE THE RECALLED NUMBERS BRACKET. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC STS. WHILE DRIVING APPROXIMATELY 55 MPH HE HEARD A CLANKING NOISE OUTSIDE OF THE VEHICLE, AND THEN HE LOSS VEHICLE CONTROL. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OUT OF A ROADSIDE DITCH TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE REAR PASSENGER SIDE DIFFERENTIAL. HOWEVER HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL ID NUMBER 07V589000 (POWER TRAIN:AXLE ASSEMBLY;AXLE SHAFT;SEAL). NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 162,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.