IllustrationHEADLIGHTS ARE VERY DIM AND YOU CAN HARDLY SEE USING THE DIM LIGHTS. UPON LOOKING ON LINE THERE ARE MANY LAWSUITS FOR THIS PROBLEM. GM WANTS OVER $1,500 TO FIX THIS ISSUE WITH THE LIGHTS GOING VERY DIM WHEN NOT ON BRIGHT. IT APPEARS THE LIGHT ASSEMBLY LETS MOISTURE ACCUMULATE BECAUSE OF POOR SEALS THAT BURNS THE LED BULB OUT.
2015 Cadillac Srx
Owner reports · Recalls · Investigations
More warning signs than most Srx years
Owner complaints for the 2015 Cadillac Srx are substantially higher than the model-year median of 192.
About this comparison →How this year compares
Owner complaints by model year
Compare all Srx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
290–25K
8125–50K
9850–75K
3175–100K
7100–150K
2150K+
248 reports with mileage · 194 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports3 fire reports10 injury reports
What owners actually said
442 reportsTHE CUE TOUCHSCREEN DOES NOT WORK HALF THE TIME.
THE HEADLIGHTS ARE DIM, THE LIGHT BULBS HAVE BEEN CHANGED OUT. THE LIGHTS ARE SO LOW THERE IS LOW VISIBILITY.
PLEASE HELP ME! I CAN'T SEE TO DRIVE MY 2015 CADILLAC SRX AT NIGHT DUE TO THE DANGEROUSLY DIM HEADLIGHTS. I NEARLY GOT KILLED ON JULY 14. I WAS ON THE HIGHWAY AFTER DARK, I LITERALLY COULD NOT SEE ANYTHING, IT WAS LIKE DRIVING WITH THE HEADLIGHTS OFF. SO, I SLOWED THE CAR TO 35MPH JUST SO I COULD SEE TO FIND MY EXIT OFF THE HIGH…
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PLEASE HELP ME! I CAN'T SEE TO DRIVE MY 2015 CADILLAC SRX AT NIGHT DUE TO THE DANGEROUSLY DIM HEADLIGHTS. I NEARLY GOT KILLED ON JULY 14. I WAS ON THE HIGHWAY AFTER DARK, I LITERALLY COULD NOT SEE ANYTHING, IT WAS LIKE DRIVING WITH THE HEADLIGHTS OFF. SO, I SLOWED THE CAR TO 35MPH JUST SO I COULD SEE TO FIND MY EXIT OFF THE HIGHWAY. I USED MY BRIGHT LIGHTS AS MUCH AS I COULD, BUT I WAS BLINDING THE DRIVERS COMING TOWARDS ME. AFTER PURCHASING THIS 2015 CADILLAC SRX IN DECEMBER 2017, I NOTICED THE DIM HEADLIGHTS. AFTER RETURNING FROM VACATION IN MARCH 2018, I TOOK THE CAR TO MY LOCAL DEALER FOR SERVICE. I WAS TOLD THEY INSTALLED A DIFFERENT HEADLIGHT ASSEMBLY BUT SAW NO IMPROVEMENT, SO THEY PUT THE OLD HEADLIGHTS BACK IN. HOWEVER, THEY THOUGHT THEY WERE BRIGHTER JUST FROM BEING CLEANED. IN JUNE, THE HEADLIGHTS WERE GETTING WORSE, SO I RETURNED TO THE DEALERSHIP. I WAS TOLD A GM REPRESENTATIVE WAS THERE THAT DAY, THEY WOULD SPEAK WITH HIM ABOUT THE PROBLEM, THEN CALL ME BACK TO SCHEDULE ANOTHER APPOINTMENT. TODAY, JULY 16 I HAD NOT RECEIVED A CALL, SO I CALLED THEM. I HAVE ANOTHER APPOINTMENT SCHEDULED FOR MONDAY, JULY 23. I WAS TOLD THIS IS THEIR LAST DITCH EFFORT IN TRYING TO FIX THE HEADLIGHTS. I CANNOT DRIVE THE CAR AFTER DARK PERIOD. I DON'T KNOW WHAT TO DO, PLEASE HELP!
ON OR ABOUT SEPTEMBER 11, 2017, I ENCOUNTERED A LIFE THREATENING SITUATION DUE TO THE DEFECTIVE HEADLAMPS ON MY 2015 CADILLAC SRX. I HAD TO EVACUATE TO VIRGINIA FROM FLORIDA DUE TO HURRICANE IRMA. AS I WAS DRIVING UP A STEEP MOUNTAINSIDE AT NIGHT TO GET TO MY DESTINATION, I NOTICED I COULD BARELY SEE THE ROAD IN FRONT OF ME…
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ON OR ABOUT SEPTEMBER 11, 2017, I ENCOUNTERED A LIFE THREATENING SITUATION DUE TO THE DEFECTIVE HEADLAMPS ON MY 2015 CADILLAC SRX. I HAD TO EVACUATE TO VIRGINIA FROM FLORIDA DUE TO HURRICANE IRMA. AS I WAS DRIVING UP A STEEP MOUNTAINSIDE AT NIGHT TO GET TO MY DESTINATION, I NOTICED I COULD BARELY SEE THE ROAD IN FRONT OF ME. I WAS PUT IN A VERY DANGEROUS SITUATION, AS I COULD NOT USE MY BRIGHT LIGHTS BECAUSE THAT WOULD "BLIND" THE CARS COMING DOWN THE MOUNTAIN IN THE OPPOSITE DIRECTION. THIS WAS A LIFE THREATENING SITUATION AS ONE WRONG MANEUVER COULD SEND YOU OFF THE SIDE OF THE MOUNTAIN OR HEAD-ON INTO ANOTHER VEHICLE OR PEDESTIAN. UPON MY RETURN TO FLORIDA, I IMMEDIATELY TOOK MY CAR INTO THE DEALERSHIP AND THEY ACKNOWLEDGED THE PROBLEM AS FOG AND HAZE COVERING THE LENS DUE TO "WEATHER" AND REPLACED BOTH HEADLAMPS. ON MAY 13, 2018, I NOTICED THE SAME HEAD LAMP DIMNESS WHILE DRIVING AT NIGHT MAKING IT DIFFICULT TO SEE THE ROAD OR PEDESTRIANS OR ANYTHING. I RETURNED TO THE DEALERSHIP AND THEY SAID THE SAME THING HAPPENED AGAIN TO THE DRIVER'S SIDE HEADLAMP AND REPLACED IT. THIS HAS BEEN LESS THAN A YEAR SINCE THE INITIAL REPLACEMENT. CLEARLY THERE IS A DEFECT WITH THE DESIGN AND/OR INTEGRITY OF THESE HEADLAMPS AND A NEWER VERSION MUST BE MANUFACTURED. I LIVE IN FLORIDA AND IF MOISTURE IS CAUSING THIS, THIS WILL BE AN ONGOING PROBLEM. THIS IS VERY COSTLY TO FIX, NOT TO MENTION, LIFE THREATENING AS YOU ARE UNABLE TO SEE THE ROAD OR PEDESTRIANS OR ANYTHING ELSE WHILE DRIVING AT NIGHT WITH BARELY ANY LIGHT ILLUMINATING THE PATH IN FRONT OF YOUR VEHICLE.
THE DIM LIGHTS DO NOT GIVE OFF ENOUGH LIGHT AT NIGHT I HAVE HAD TO PULL OVER SEVERAL TIMES THINKING I WAS GOING OFF THE ROAD. I AVOID DRIVING AT NIGHT AND AVOID HAVING MY GRANDBABY IN THE CAR AT NIGHT FOR FEAR OF A DEADLY CRASH. WHEN I HAVE TO DRIVE AT NIGHT I HAVE TO USE BRIGHTS. THIS IS GOING TO GET ME A TICKET SOMEDAY UNL…
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THE DIM LIGHTS DO NOT GIVE OFF ENOUGH LIGHT AT NIGHT I HAVE HAD TO PULL OVER SEVERAL TIMES THINKING I WAS GOING OFF THE ROAD. I AVOID DRIVING AT NIGHT AND AVOID HAVING MY GRANDBABY IN THE CAR AT NIGHT FOR FEAR OF A DEADLY CRASH. WHEN I HAVE TO DRIVE AT NIGHT I HAVE TO USE BRIGHTS. THIS IS GOING TO GET ME A TICKET SOMEDAY UNLESS SOMEONE GETS MAD ENOUGH THEY SHOOT ME ON THE HIGHWAY. SOMETHING NEEDS TO BE DONE PLEASE.
THE PASSENGER SIDE LOW BEAM HEADLIGHT IS EXTREMELY DIM. I AM HAVING TROUBLE SEEING TO DRIVE AT NIGHT UNLESS LIGHTS ARE ON HIGH BEAM.
TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 45 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO DE LA FUENTE CADILLAC (1385 E MAIN ST, EL CAJON, CA 92021, (619) 333-8167) WHERE IT WAS DETERMINED THAT THE SUN ROOF SHATTERED FROM THE INSIDE, PUSHING THE ROOF OF THE VEHICLE UPWARD. THE VEHIC…
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TL* THE CONTACT OWNS A 2015 CADILLAC SRX. WHILE DRIVING 45 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO DE LA FUENTE CADILLAC (1385 E MAIN ST, EL CAJON, CA 92021, (619) 333-8167) WHERE IT WAS DETERMINED THAT THE SUN ROOF SHATTERED FROM THE INSIDE, PUSHING THE ROOF OF THE VEHICLE UPWARD. THE VEHICLE WAS NOT REPAIRED. THE DEALER NOTIFIED THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
WE JUST BOUGHT THIS CAR WEDNESDAY AT DONAHOO CHEVROLET IN FT PAYNE, ALABAMA. WE WENT OUT TO EAT MONDAY NIGHT AND THE HEADLIGHTS SEEMED TO BE VERY DIM AS IF THEY WERE NOT EVEN ON,, COULD BARELY SEE HOW TO DRIVE. HAD TO DRIVE WITH THE LIGHTS ON BRIGHT. THIS IS VERY DANGEROUS. I CALLED THE DEALER TUESDAY AND HAVE NOT RECEIVED ANY R…
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WE JUST BOUGHT THIS CAR WEDNESDAY AT DONAHOO CHEVROLET IN FT PAYNE, ALABAMA. WE WENT OUT TO EAT MONDAY NIGHT AND THE HEADLIGHTS SEEMED TO BE VERY DIM AS IF THEY WERE NOT EVEN ON,, COULD BARELY SEE HOW TO DRIVE. HAD TO DRIVE WITH THE LIGHTS ON BRIGHT. THIS IS VERY DANGEROUS. I CALLED THE DEALER TUESDAY AND HAVE NOT RECEIVED ANY RESPONSE.
ON THE AFTERNOON OF 4/11/2018, I WAS DRIVING APPROXIMATELY 65-70 MPH ON I-4 IN TAMPA (EASTBOUND). AT APPROXIMATELY 2:05 PM MY MOONROOF LITERALLY SPONTANEOUS EXPLODED INTO A TRILLION PIECES! NO EXTERNAL FORCE INFLUENCED THIS. BY THE GRACE OF GOD I HAD JUST CLOSED MY SUN SHADE 20 MINUTES PRIOR TO THIS. I HAVE PHOTOS OF THE GLA…
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ON THE AFTERNOON OF 4/11/2018, I WAS DRIVING APPROXIMATELY 65-70 MPH ON I-4 IN TAMPA (EASTBOUND). AT APPROXIMATELY 2:05 PM MY MOONROOF LITERALLY SPONTANEOUS EXPLODED INTO A TRILLION PIECES! NO EXTERNAL FORCE INFLUENCED THIS. BY THE GRACE OF GOD I HAD JUST CLOSED MY SUN SHADE 20 MINUTES PRIOR TO THIS. I HAVE PHOTOS OF THE GLASS BREAKAGE AFTER I WAS ABLE TO SAFELY EXIT THE HIGHWAY A FEW MILES AWAY. THE GLASS SHOWS THAT IT BLEW UP AND OUT, NOT IN FROM AN IMPACT.
Official recalls
426V329000 · Air Bags:frontal:driver Side:inflator Module
May 21, 2026
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence & remedy
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
21V473000 · Suspension:rear
Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
14V804000 · Seats
Dec 19, 2014
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Consequence & remedy
Consequence: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
14V571000 · Suspension:rear
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE20019 · Rear Toe Link Adjuster Separation
Opened Nov 6, 2020 · Closed Dec 23, 2021
Status: closed (inferred from source dates) · Suspension; Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Additional source detail variants (2)
Suspension
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.