Illustrationthe headlights are so dim that the car is not usable at night. I was told by the Cadillac dealership that this is a known problem with GM/Cadillac. The low beam gets so hot that it turns the reflectivity of the chrome to gray. The fix is to replace both right and left headlight assembly.
2015 Cadillac Srx
Owner reports · Recalls · Investigations
More warning signs than most Srx years
Owner complaints for the 2015 Cadillac Srx are substantially higher than the model-year median of 192.
About this comparison →How this year compares
Owner complaints by model year
Compare all Srx years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
290–25K
8125–50K
9850–75K
3175–100K
7100–150K
2150K+
248 reports with mileage · 194 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports3 fire reports10 injury reports
Exterior Lighting complaints
302 reportsThe contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim and failed to provide sufficient illumination of the roadway. The failure significantly reduced visibility and created a safety hazard. The vehicle was driven to a dealer; however, the vehicle was not repaired.…
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The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim and failed to provide sufficient illumination of the roadway. The failure significantly reduced visibility and created a safety hazard. The vehicle was driven to a dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,388.
My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this as a problem with this particular model. I sent an email to the Cadillac CEO, Rory Harvey. I received a call from an executive assistant stating that this issue was addressed prior to my report. I stated I could …
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My headlights have deteriorated to the point that the vehicle can’t be driven at night. GM/Cadillac acknowledged this as a problem with this particular model. I sent an email to the Cadillac CEO, Rory Harvey. I received a call from an executive assistant stating that this issue was addressed prior to my report. I stated I could not use the vehicle at night due to safety issues. Her response was to offer me a discount on a new purchase. My vehicle now has a significant safety issue. The Cadillac dealer quoted my a price of $2,600 to replace the headlights.
The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the information center was frozen.…
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The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the information center was frozen. The vehicle was taken to an independent mechanic who replaced the bulbs. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who informed the contact that the headlight assembly needed to be replaced. The contact called the local dealer, who informed the contact that the reflector material had burned off. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.
problems with low beam headlights, which often resulted in dimness, fogging, or premature burnout due to faulty weather seals that allowed moisture into the headlight housings I’ve owned more than 5 cadillac srx different models from 2010-2016 and they all have this problem. I can’t see anything after changing the headlights lo…
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problems with low beam headlights, which often resulted in dimness, fogging, or premature burnout due to faulty weather seals that allowed moisture into the headlight housings I’ve owned more than 5 cadillac srx different models from 2010-2016 and they all have this problem. I can’t see anything after changing the headlights low beam bulbs and the dealer told me to change the headlights assembly and it’s pretty pricey It’s an safety issue because I can’t see the roadway and I can’t turn my high beams on all the time due to will affect other drivers on the opposite side of road.
The contact owns a 2015 Cadillac SRX. The contact stated the headlights failed to properly illuminate the roadway while driving. The vehicle was taken to an independent mechanic who replaced the headlights; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 153,199.
The headlights are a safety hazzard. The dealership that I purchased the car from, did not inform me of the extremely low headlights. They insist it passes PA guidelines. But they are in fact too low to drive safely at night. It's as if there are no headlights on at all. I found out there WAS a recall on these headlights. But …
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The headlights are a safety hazzard. The dealership that I purchased the car from, did not inform me of the extremely low headlights. They insist it passes PA guidelines. But they are in fact too low to drive safely at night. It's as if there are no headlights on at all. I found out there WAS a recall on these headlights. But only until 2019. Cadillac is no longer under any obligation to fix the problem. REALLY? That should have been a full recall on the hazerdous headlight for ALL of these vehicles. Not just some. Why would they allow these poor headlights to be on the road at night? Are they waiting for someone to get killed in a horrible accicent?
Lights became so dim it was impossible to see at night. I replaced the bulbs multiple times with no remedy. I also had the outer shell cleaned which still did not help. I had to finally have the whole assembly replaced.
The contact owns a 2015 Cadillac SRX. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights failed to provide adequate lighting. The contact drove the vehicle with the high-beam headlights. There were no warning lights illumina…
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The contact owns a 2015 Cadillac SRX. The contact was informed by a neighbor that the driver's side headlight was dim. The contact stated that while driving at undisclosed speeds, the headlights failed to provide adequate lighting. The contact drove the vehicle with the high-beam headlights. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who changed the light bulbs, but the failure recurred. The mechanic informed the contact that a headlight assembly replacement was needed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.
Head lights are very dim at night and can only see about 5 feet in front of me when driving at night
Official recalls
426V329000 · Air Bags:frontal:driver Side:inflator Module
May 21, 2026
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence & remedy
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
21V473000 · Suspension:rear
Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
14V804000 · Seats
Dec 19, 2014
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Consequence & remedy
Consequence: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
14V571000 · Suspension:rear
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE20019 · Rear Toe Link Adjuster Separation
Opened Nov 6, 2020 · Closed Dec 23, 2021
Status: closed (inferred from source dates) · Suspension; Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Additional source detail variants (2)
Suspension
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.