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2004 Cadillac Srx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Cadillac Srx do not stand out strongly from the model-year median of 192.

About this comparison →

When problems were reported

Mileage at the reported incident

176 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electronic Stability Control (esc). Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 34 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports2 fire reports14 injury reports

Power Train complaints

34 reports
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72,500 miles · Sep 18, 2020
EnginePower TrainSuspension

ABOUT A WEEK AFTER I BOUGHT MY 2004 CADILLAC SRX, IT STARTED JERKING AND MAKING A LOUD CLICKING OR POPPING SOUND, LATER FOUND OUT THAT A FEW SPROCKETS INSIDE THE TRANSFER CASE HAD BROKE OFF AND THE CHAIN? WAS SLIPPING. THIS WAS THE REAR, THE CARLOTS MECHANIC FIXED IT, THEN THE BATTERY AND ALTERNATOR HAD TO BE REPLACED AND THE TH…

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ABOUT A WEEK AFTER I BOUGHT MY 2004 CADILLAC SRX, IT STARTED JERKING AND MAKING A LOUD CLICKING OR POPPING SOUND, LATER FOUND OUT THAT A FEW SPROCKETS INSIDE THE TRANSFER CASE HAD BROKE OFF AND THE CHAIN? WAS SLIPPING. THIS WAS THE REAR, THE CARLOTS MECHANIC FIXED IT, THEN THE BATTERY AND ALTERNATOR HAD TO BE REPLACED AND THE THROTTLE BODY INTAKE HAD TO BE OPENED AND CLEANED BECAUSE IT WASNT OPENING LIKE IT IS DESIGNED TO DO, AND SO THE EXHAUST WAS GETTING TRAPPED IN THE EXHAUST MANIFOLD. ONE SUMMER DAY IN TRAFFIC IT CUT OFF ALL POWER, WE ENDED UP GETTING IT STARTED AGAIN TO GET OUT OF THE ROAD, AND IT GOT US BACK HOME, THAT WAS A YEAR AGO AND IT HASNT RAN SINCE. ALSO IF YOU HAD TRACTION CONTROL TURNED ON, THE ABS WOULD APPLY THEMSELVES WHICH SOMETIMES FELT UNSAFE. ALWAYS GOT AN ERROR MESSAGE ON THE SCREEN SAYING TO SERVICE THE STABLITRAX SYSTEM OR TO REPAIR THE TRACTION CONTROL AND THE TIRE THINGS THAT TELL YOU HOW MUCH AIR IS IN EACH TIRE, WE HAD 1 THAT DIDNT REGISTER AT ALL. THE SUNROOF SHADE WAS SHUT WHEN I BOUGHT IT AND IN TRAFFIC IT SPRUNG OPEN FAST AND LOUD AND IT WAS A SCARY SITE WHEN YOU HAVE CHILDREN IN THE BACKSEAT AND YOUR IN HEAVY TRAFFIC. THIS VEHICLE NEEDS SEVERAL RECALLS ISSUED AND FIXED, SO MANY HAVE REPORTED THE SAME ISSUES OVER AND OVER, SOME LIFE THREATENING AND NO ONE HAS DONE ANYTHING TO HELP THESE PEOPLE, IF LIKE ME LOW INCOME THEY DONT WANT TO GO THRU BUYING ANOTHER CAR THEY WANT THEIR CADILLAC SRX FIXED SO THEY CAN ACTUALLY GET USE OF WHAT THEY PAID FOR. THE CAR LOT TOLD ME TO USE UNLEADED GASOLINE BUT THE BOOK SAYS TO USE PREMIUM, CAN GM CLEAR THIS UP PLEASE!!

NHTSA ODI #11359892

Mileage unknown · Mar 2, 2020
Power Train

VEHICLE HAS BEEN MAKING A LOUD CLICKING SOUND WHEN I'M STOPPED AND TAKE OFF TOOK TO MY LOCAL MECHANIC AND WAS DIAGNOSED AS THE TRANSFER CASE SLIPPING! I HAVE TO SMALL CHILDREN I DRIVE DAILY AND HAVE READ THIS IS A ONGOING ISSUE WITH THESE VEHICLES

NHTSA ODI #11315555

137,000 miles · Mar 4, 2019
Power Train

I MADE A FREE RIGHT HAND TURN INTO TRAFFIC FROM A STATIONARY POSITION BUT WHEN I ATTEMPTED TO ACCELERATE THERE WAS A LOUD THUNKING/RATCHETING SOUND FROM UNDER MY CAR AND IT WOULDN'T MOVE. I WAS ALMOST REAR ENDED BY AN ANGRY DRIVER AND I WAS FURIOUSLY HONKED AT BY MULTIPLE PEOPLE. MECHANIC INFORMED ME THAT THE NOISE IS FROM A FAI…

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I MADE A FREE RIGHT HAND TURN INTO TRAFFIC FROM A STATIONARY POSITION BUT WHEN I ATTEMPTED TO ACCELERATE THERE WAS A LOUD THUNKING/RATCHETING SOUND FROM UNDER MY CAR AND IT WOULDN'T MOVE. I WAS ALMOST REAR ENDED BY AN ANGRY DRIVER AND I WAS FURIOUSLY HONKED AT BY MULTIPLE PEOPLE. MECHANIC INFORMED ME THAT THE NOISE IS FROM A FAILING TRANSFER CASE WHICH SEEMS TO BE A COMMON ISSUE FOR THIS PARTICULAR VEHICLE BASED ON WEB RESEARCH.

NHTSA ODI #11184233

170,000 miles · Oct 22, 2018
Power Train

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A LOUD ABNORMAL NOISE. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE FRACTURED. THE VE…

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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A LOUD ABNORMAL NOISE. IN ADDITION, THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA ODI #11141927

123,000 miles · Aug 17, 2018
EnginePower TrainService Brakes

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION ENGAGED THE TRACTION CONTROL INDEPENDENTLY AND THE VEHICLE WOULD BRAKE AND DRIVE AT THE SAME TIME. AN ABNORMAL SCREECHING SOUND WAS HEARD WHEN THE FAILURES OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE MESSAGE "STABILITY SYS…

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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION ENGAGED THE TRACTION CONTROL INDEPENDENTLY AND THE VEHICLE WOULD BRAKE AND DRIVE AT THE SAME TIME. AN ABNORMAL SCREECHING SOUND WAS HEARD WHEN THE FAILURES OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE MESSAGE "STABILITY SYSTEM ENGAGED" APPEARED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ED BOZARTH CHEVROLET (5501 DREXEL ROAD, LAS VEGAS, NV 89130, (702) 948-8011), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 123,000.

NHTSA ODI #11120648

70,000 miles · Feb 2, 2017
Power Train

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSFER CASE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:…

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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSFER CASE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:14V374000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10949100

Mileage unknown · Dec 21, 2016
Electronic Stability Control (esc)Power TrainService Brakes

I BOUGHT THE SRX USED IN SEPTEMBER AND SINCE THEN I HAVE HAD ONE ISSUE AFTER ANOTHER. IF I ACCELERATE TOO QUICKLY MY TRANSMISSION, (I THINK), HAS A VERY LOUD RATCHETING/POPPING SOUND. MY SERVICE SUSPENSION SYSTEM ERROR MSG COMES ON EVERY TIME I START MY VEHICLE. I HAVE READ THAT THIS COULD BE RELATED TO THE AIR COMPRESSOR NO…

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I BOUGHT THE SRX USED IN SEPTEMBER AND SINCE THEN I HAVE HAD ONE ISSUE AFTER ANOTHER. IF I ACCELERATE TOO QUICKLY MY TRANSMISSION, (I THINK), HAS A VERY LOUD RATCHETING/POPPING SOUND. MY SERVICE SUSPENSION SYSTEM ERROR MSG COMES ON EVERY TIME I START MY VEHICLE. I HAVE READ THAT THIS COULD BE RELATED TO THE AIR COMPRESSOR NOT WORKING OR FAULTY SENSORS. MY SERVICE STABILITY SYSTEM ERROR MSG ALSO COMES ON EVERY TIME I START MY VEHICLE. THIS SEEMS TO CAUSE THE TRACTION CONTROL FEATURE TO MESS UP, WHICH THEN ON OCCASION WHEN I PRESS MY BRAKES, EVEN SLIGHTLY, MY BRAKES LOCK UP AND I SKID FOR JUST A SECOND. MY POWER STEERING FLUID SEEMS TO CONTINUALLY LEAK OR THE PUMP IS BAD. I HAVE REFILLED MY RESOVOIR MANY TIMES AND I CONSTANTLY HAVE A VERY LOUD "WHINING" SOUND. MY POWER STEERING SYSTEM ALSO SEEMS TO GO OUT OCCASIONALLY AND MY VEHICLE IS VERY DIFFICULT TO TURN.

NHTSA ODI #10936767

145,000 miles · Jul 27, 2016
Power Train

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE ACCELERATING FROM A COMPLETED STOP, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE R…

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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE ACCELERATING FROM A COMPLETED STOP, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

NHTSA ODI #10888925

140,000 miles · Jun 21, 2016
Power TrainStructure

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE MIDDLE OR REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED…

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TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE MIDDLE OR REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ODI #10875579

119,000 miles · Apr 11, 2016
Power TrainService BrakesUnknown Or Other

HOOD HYDRAULICS BAR DOESN'T STAY UP ON FRONT.REAR HYDRAULICS HATCH DOOR DOESN'T STAY UP. BRAKE LINE IS ROTTED YET WAS GARAGED FOR MOST OF ITS LIFE.CADDY REPAIR NOTICED THIS. FRONT AND REAR DIFFERENTIALS ARE BAD.THEY ARE LEAKING.BROUGHT IT IN BECAUSE OF THE NOISE TO MECHANIC AND TOO COSTLY TO REPAIR. EXTENDED WARRANTY WAS USELES…

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HOOD HYDRAULICS BAR DOESN'T STAY UP ON FRONT.REAR HYDRAULICS HATCH DOOR DOESN'T STAY UP. BRAKE LINE IS ROTTED YET WAS GARAGED FOR MOST OF ITS LIFE.CADDY REPAIR NOTICED THIS. FRONT AND REAR DIFFERENTIALS ARE BAD.THEY ARE LEAKING.BROUGHT IT IN BECAUSE OF THE NOISE TO MECHANIC AND TOO COSTLY TO REPAIR. EXTENDED WARRANTY WAS USELESS. THEY DIDN'T COVER IT ALTHOUGH IT STATES THEY COVER DIFFERENTIALS IF... LOUD NOISE ON ACCELERATION. VERY COSTLY REPAIRS AND DANGEROUS.

NHTSA ODI #10854965

Official recalls

7

14V394000 · Electrical System:ignition

Jul 2, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

08V527000 · Power Train:automatic Transmission

Oct 9, 2008

GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.

Consequence & remedy

Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

05V046000 · Vehicle Speed Control:accelerator Pedal

Feb 9, 2005

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.

Consequence & remedy

Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.

05V024000 · Air Bags

Jan 20, 2005

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

Consequence & remedy

Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.

Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

04V273000 · Steering:linkages

Jun 9, 2004

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.

Consequence & remedy

Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.

04V151000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Mar 29, 2004

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.

Consequence & remedy

Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.

03V346000 · Seats

Sep 29, 2003

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.

Consequence & remedy

Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.

Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA06001 · Sunroof Glass Failure

Opened Jan 20, 2006 · Closed Dec 1, 2006

Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly

ODI'S INVESTIGATION OF THE CADILLAC SRX GLASS ROOF DID NOT IDENTIFY ANY DEFECTIVE MANUFACTURING PROCESS, DESIGN, OR QUALITY CONTROL ISSUE WITH THE SRX GLASS ROOF SYSTEM.GM BELIEVES THAT THE MOST LIKELY CAUSE OF BREAKAGE IS STONE OR SHARP OBJECT IMPACT AGAINST THE GLASS.THE INVESTIGATION INCLUDED A PEER MULTI-VEHICLE ANALYSIS.THAT ANALYSIS FOUND THAT OTHER VEHICLES WITH LARGE GLASS ROOF SYSTEMS EXPERIENCE RANDOM STONE/OBJECT IMPACTS AND BROKEN GLASS PANELS.THE INCIDENT RATE FOR THE SUBJECT VEHICLES DID NOT STAND OUT IN THIS ANALYSIS.THE SRX ULTRAVIEW POWER GLASS ROOF CONSISTS OF UP TO THREE TEMPERED GLASS PANELS SURROUNDED BY METAL TRIM AROUND THE PERIMETER OF THE ROOF STRUCTURE.THE MAIN FRONT PANEL IS A LARGE MOVABLE GLASS PANEL RESIDING OVER THE FIRST AND SECOND ROW OCCUPANTS.THE MIDDLE NON-MOVABLE PANEL IS NOT ACCESSIBLE FROM THE INSIDE.THE REAR NON-MOVABLE PANEL IS AN OPTIONAL PANEL (ULTRAVIEW PLUS OPTION) AND IS VIEWABLE FROM THE INSIDE.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL MONITOR THIS ISSUE AND RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT FOR ADDITIONAL INFORMATION.

PE05052 · Sun Roof Glass Failure

Opened Sep 22, 2005 · Closed Jan 20, 2006

Status: closed (inferred from source dates) · Visibility:sun/moon Roof Assembly

OF THE 17 COMPLAINTS, THERE WERE 9 INJURY INCIDENTS RESULTING IN 19 INDIVIDUALS BEING INJURED.THE INJURIES CONSIST OF CUTS AND SCRAPES TO OCCUPANT'S FACE, ARM, HAND OR LEG.SOME INJURIES WERE THE DIRECT RESULT OF THE FALLING GLASS FRAGMENTS WHILE OTHER INJURIES OCCURRED WHEN OCCUPANTS WERE EXITING THE VEHICLE OR WHILE HANDLING THE GLASS FRAGMENTS.IN ADDITION, THERE WERE FIVE WARRANTY CLAIMS RELATED TO THE ISSUE FOR A TOTAL OF 22 REPORTS.GM HAS NOT IDENTIFIED ANY MANUFACTURING PROCESS OR QUALITY CONTROL ISSUE WITH THE MOVABLE SUN ROOF/MOON ROOF GLASS PANEL.THEY BELIEVE THE MOST LIKELY CAUSE OF THE BREAKAGE IS RANDOM STONE OR SHARP DEBRIS IMPACT TO THE GLASS ROOF STRUCTURE.ODI'S ANALYSIS INDICATES THAT THE NUMBER OF INCIDENTS WILL CONTINUE TO INCREASE AS MY 2006 VEHICLES ARE SOLD AND PUT INTO SERVICE.THE EVIDENCE INDICATES THAT THE BROKEN GLASS FRAGMENTS WILL FALL DIRECTLY ONTO BOTH THE FRONT AND MIDDLE ROW SEAT OCCUPANTS OF THESE VEHICLES.THESE OCCURRENCES MAY POSE A RISK OF DRIVER DISTRACTION AND/OR OCCUPANT INJURY.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-001) TO FURTHER ASSESS THIS MATTER AND WILL INCLUDE MY 2006 SRX VEHICLES.