2003 Cadillac Seville

I was driving the car all day and just had jumped back on highway doing around 65mph and all of a sudden the car threw itself into first gear it felt like and started accelerating on decelerating on its own jerking very violently if I wasn't wearing my seatbelt I would of went through the front windshield because it threw me forward i went from doing 65mph down to 10mph in less then 5seconds I was scared as [XXX] the steering wheel was hard to control and other cars were honking at me and it was just a mess and my car only has 100,763miles on it I barley drove it this year i will not get back in that car unless it is fixed because that's my daily driver and now its stuck in my driveway and my brother cant get his car out of the driveway so he's pissed now it wont go in reverse or wont move in neutral I left it alone I don't wanna mess with the car i already made a complaint to Cadillac and they said they will look into it and asked me for my vin but that was a few days ago they never called me or anything imagine if my nieces were in the car with me which I'm glad they Were not usually they are that [XXX] coulda killed someone and now I'm out of a car and there gonna look into it that's crazy they need to fix these cars transmission problems there having my car has never done this before and now I cant get to my job interviews because of this and still nothing is being done about it . INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THIS CAR HAS THE SAME OR SIMILAR ELECTRIC POWER STEERING PUMP THAT GM IS NOW RECALLING FOR OTHER MODELS. THE POWER PUMP WILL JUST STOP WORKING AND THEN IT WILL START WORKING AGAIN. IT USUALLY STOPS WORKING AT LOW SPEEDS MAKING IT EXTREMELY DIFFICULT TO TURN. IN LOOKING ON-LINE I NOTICE THERE ARE A LARGE NUMBER OF POSTING ABOUT THE SAME AND / OR SIMILAR PROBLEMS CONCERNING THIS ITEM. *TR

WHILE MY WIFE WAS DRIVING VEHICLE LOST POWER WHILE DRIVING JUST AFTER PURCHASE FROM (LIA INFINITY) DEALERSHIP IN ALBANY, NY. REQUESTED DEALER TAKE VEHICLE TO CADILLAC DEALER FOR CHECKOUT WHICH HE SAID WAS DONE AND RETURNED WITHOUT REPAIR. CONDITION WAS INTERMITTENT AND WAS THEREFORE DIFFICULT TO DIAGNOSE. AFTER 1 YEAR OF OWNERSHIP ID PROBLEM AS CRANKSHAFT SENSOR (PART NO.S 012575481 AND 012575482) ISSUE WHICH WAS GENERALLY KNOWN IN INDUSTRY. TOOK VEHICLE TO CADILLAC DEALER ON 1/20/2009 (LONG CADILLAC SOUTHBOROUGH, MA. 01772) AND REQUESTED SPECIFIC REPAIR WHICH COST $427.56. DEALER INSISTED WOULD NOT BE WARRANTED SINCE I WASN'T FOLLOWING DEALER PROCEDURES WHICH REQUIRED DEALER DIAGNOSIS AT ADDITIONAL EXPENSE. PROBLEM NO LONGER PERSISTED AFTER REPLACING SENSORS BUT WAS EXTREMELY HAZARDOUS CONDITION AND CADILLAC/GM WAS NO HELP IN REPAIR OR DIAGNOSIS DURING PROCESS. *TR

MY CONCERN IS PLASTIC HEADLIGHT LENSES. THE PLASTIC LENSES DETERIORATE TO THE POINT THAT THEY CLOUD OVER AND BECOME YELLOW, DRASTICALLY REDUCING THERE EFFECTIVENESS IN LIGHTING THE ROADWAY AT NIGHT OR DURING INCLEMENT WEATHER. HOW DID THE AUTO MAKERS CONVINCE THE NHTSA THAT PLASTIC LENSES WERE SAFE ? WHEN DID IT BECOME THE VEHICLE OWNERS RESPONSIBILITY TO HAVE TO BUY EXPENSIVE KITS, WHOSE EFFECTIVENESS IS DUBIOUS AT BEST, TO TRY AND KEEP THEIR HEADLIGHTS BRIGHT ENOUGH TO BE SAFE ? THE ONLY OTHER ALTERNATIVE IS TO BUY REPLACEMENT LENSES AND FOR THOSE WITHOUT THE MECHANICAL ABILITY, ALSO HAVE TO PAY TO HAVE THEM INSTALLED, ONLY TO FACE THE SAME PROBLEM WHEN THE NEW ONES BECOME UNUSABLE. I UNDERSTAND THAT THE AUTO MAKERS SAVE WEIGHT AND MONEY BY NOT USING GLASS BUT IT IS MY FIRM BELIEF THAT IT THE AUTO MAKERS RESPONSIBILITY TO DELIVER A SAFE VEHICLE TO THE DRIVING PUBLIC AND THAT USING PLASTIC ON HEADLIGHT LENSES IS IRRESPONSIBLE AND DANGEROUS. THIS COMPLAINT ADDRESSES ALL AUTO MANUFACTURERS. I SINCERELY HOPE THAT THE NHTSA IS THE RIGHT AGENCY TO ADDRESS THIS PROBLEM AND THAT I MIGHT HERE BACK FROM YOU REGARDING ANY RESOLUTION THAT MIGHT BE FORTHCOMING. *TR

TL*THE CONTACT OWNS A 2003 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A DECREASE IN THE BRIGHTNESS OF THE HEADLIGHTS. THE CONTACT STATED THAT THE HEADLIGHT LENS COVER WAS NOT CLEAR AND CAUSED THE HEADLIGHTS TO APPEAR DIM. AS A RESULT, THE CONTACT HAD POOR VISIBILITY WHILE DRIVING AT NIGHT. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000. UPDATED 12/30/08.*LJ UPDATED 01/05/09. *JB