2020 Cadillac Escalade

Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at that same dealership No warning light or any other symptoms prior to the problem. I have a copy of the receipt and the complete work order from the dealership.

Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like it’s going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot of driving, I have been afraid to drive the car. Sewell Cadillac is aware of the engine problem and they informed me I need a $10,000 engine replacement! My 2020 engine falls outside of the current recall by one year. I feel as if GMC should be responsible for this unbelievable and totally unexpected problem! I have several friends who are experiencing the same issues with their GMC with the same year and comparable mileage.

The contact owns a 2020 Cadillac Escalade. The contact stated that while starting and driving at an undisclosed speed, the engine made abnormal sounds. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the year and VIN were not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,571.

Scary, driving with my 3 kids. Engine lights and hazard lights saying pull over. Loud sound coming from the hood. We immediately pulled over. Dealership and private Mechanic told us we need a new engine. We just spent $15k on a new transmission. Dealership won’t help us, said our 2020 wasn’t part of the recall. We can’t find an engine if our life depended on it. It’s the same engine as the recall yet they haven’t recalled the 2020 engine yet. The dealership didn’t even tell us what to do or where to complain besides their dealership. No help. Our Cadillac now sits un drive-able. We have to try to get a loan and buy another vehicle. So upset. GMC is not admitting ANYTHING with the 2020’s

The contact owns a 2020 Cadillac Escalade. The contact stated while driving 50 MPH, there was an abnormal knocking sound coming from the engine compartment, before the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The vehicle was towed to an independent mechanic, who diagnosed a failure with the lifters, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.