NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
58 reportsMileage unknown · Jan 15, 2019
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE OBAUGH CHEVROLET BUICK GMC, 410 LEE JACKSON HWY, SUITE …
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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHARLIE OBAUGH CHEVROLET BUICK GMC, 410 LEE JACKSON HWY, SUITE A, STAUNTON, VA 24401, (540) 324-4449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT ATTACHED RECALL NOTICE. *JB
NHTSA ODI #11170215
Mileage unknown · Dec 25, 2018
Air Bags
THE AIR BAG HAS NOT BEEN RELACED. GOING ON 2 YEARS SINCE THE RECALL.
NHTSA ODI #11163334
Mileage unknown · Oct 22, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONT…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11141754
100,000 miles · Oct 10, 2018
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL AND SERVICE STABILITY RACK WARNING INDICATORS KEPT RANDOMLY ILLUMINATING. ALSO, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER SYSTEM; HOWEVER, THE WARNIN…
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TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL AND SERVICE STABILITY RACK WARNING INDICATORS KEPT RANDOMLY ILLUMINATING. ALSO, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER SYSTEM; HOWEVER, THE WARNING INDICATORS CONTINUED FLASHING. AN UNKNOWN DEALER DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON A RESPONSE. THE VEHICLE WAS RECEIVED AS A TRADE-IN FROM A 2004 CADILLAC ESCALADE THAT EXHIBITED THE SAME FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #11139500
101,000 miles · Jun 29, 2018
Air Bags
TAKATA RECALL. MY WIFE DRIVES THIS VEHICLE DAILY WITH OUR TWO CHILDREN. THE AIRBAG LIGHT HAS RANDOMLY COME ON AND OFF FOR THE PAST 2 YEARS. NOW IT IS PERMITTEDLY ON, WITH THE 'SERVICE AIRBAG' ALSO ON THE INFORMATION CENTER. AS A SAFETY ISSUE WE FILL THIS NEEDS TO BE ADDRESSED IMMEDIATELY, WHICH I'M SURE HAS BEEN EXPRESSED BY MA…
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TAKATA RECALL. MY WIFE DRIVES THIS VEHICLE DAILY WITH OUR TWO CHILDREN. THE AIRBAG LIGHT HAS RANDOMLY COME ON AND OFF FOR THE PAST 2 YEARS. NOW IT IS PERMITTEDLY ON, WITH THE 'SERVICE AIRBAG' ALSO ON THE INFORMATION CENTER. AS A SAFETY ISSUE WE FILL THIS NEEDS TO BE ADDRESSED IMMEDIATELY, WHICH I'M SURE HAS BEEN EXPRESSED BY MANY OTHERS WHO HAVE THIS PROBLEM.
NHTSA ODI #11104660
110,000 miles · Jun 27, 2018
Air Bags
WE HAVE BEEN RECEIVING LETTERS ABOUT THE TAKATA AIRBAG RECALL & I ALSO HAVE THE CARFAX APP THAT STATES THE RECALL & ALSO THE AIRBAG LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL DEALER AFTER THEY TOOK OUR APPOINTMENT TO REPAIR THE AIRBAG THEN THEY KEPT THE CAR ALL DAY TO GET A CALL THAT THERE IS NO FIX FOR THE AIRBAG THEREFORE TH…
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WE HAVE BEEN RECEIVING LETTERS ABOUT THE TAKATA AIRBAG RECALL & I ALSO HAVE THE CARFAX APP THAT STATES THE RECALL & ALSO THE AIRBAG LIGHT CAME ON. WE TOOK THE CAR TO THE LOCAL DEALER AFTER THEY TOOK OUR APPOINTMENT TO REPAIR THE AIRBAG THEN THEY KEPT THE CAR ALL DAY TO GET A CALL THAT THERE IS NO FIX FOR THE AIRBAG THEREFORE THEY CAN'T TURN THE AIRBAG LIGHT OFF EITHER. WE REALLY NEED TO SELL THIS CAR AS WE HAVE A HIGH PAYMENT & WE NEED TO REDUCE OUR MONTHLY PAYMENTS. THIS IS HARD TO DO WHEN THE AIRBAG LIGHT IS ON. MY HUSBAND HAD BEEN DEALING WITH MANY MANY PEOPLE, SUPERVISORS, GM ETC & NOBODY SEEMS TO WANT TO HELP. (INTERESTING THAT MY BROTHER HAS THE SAME RECALL ON HIS LINCOLN & HE'S IN A RENTAL CAR). WE ARE TAKING A LIFE THREATENING RISK EVERY TIME WE DRIVE THIS CAR AS THERE IS SOMEONE ALWAYS IN THE PASSENGER SEAT WHETHER IT'S ONE OF OUR KIDS, OURSELVES OR ANOTHER FRIEND ETC.
NHTSA ODI #11104441
Mileage unknown · Jun 19, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR THE DEALER (KEN BATCHELOR CADILLAC, 110…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR THE DEALER (KEN BATCHELOR CADILLAC, 11001 INTERSTATE 10 PKWY, SAN ANTONIO, TX 78230) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #11102677
160,000 miles · May 16, 2018
Steering
TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. TH…
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TL* THE CONTACT OWNS A 2009 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 40 MPH ON AN OFF RAMP, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL SEIZED MOMENTARILY. THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE DOWN AN EMBANKMENT. MOMENTS LATER, THE FAILURE WAS CORRECTED AND THE STEERING WHEEL OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #11096361
Mileage unknown · Apr 24, 2018
Unknown Or Other
THE DASHBOARD ON MY CADILLAC ESCALADE IS STARTING TO SHOW MORE CRACKS THAN BEFORE. WANT TO FILE A COMPLAINT ON THI ITEM.
NHTSA ODI #11089852
Mileage unknown · Apr 22, 2018
Air Bags
PARTS ARE NEVER AVAILABLE. EVERY TIME I GO TO MAY DEALERSHIP (KEN BACHALOR CADILLAC, SAN ANTONIO, TX) THEY ALWAYS TELL ME THEY NEVER HAVE THE PART(S) TO MAKE THE REPAIR. THIS HAS BEEN GOING ON FOR GOING ON 2 YEARS.
NHTSA ODI #11089310
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗