2023 Cadillac Escalade Esv

On [XXX], while driving my 2023 Cadillac Escalade ESV from the Salt Lake City area toward Las Vegas, the vehicle developed a serious loss-of-power condition in Utah. I contacted OnStar, exited the highway, and waited at a gas station. OnStar arranged towing to a Cadillac dealership. GM records document the tow at approximately 56,644 miles. At the dealership, I reported the loss of power. After initially being told they were too busy, I waited about 10 minutes and was then told the vehicle was ready. After returning to the highway, the vehicle suddenly lost power again at approximately 70 mph. Pressing the accelerator did not produce normal acceleration, creating a serious risk of a highway collision. I immediately returned to the dealership. The dealer then performed another repair. The invoice states the Service Engine Soon light was illuminated, soot level was 255%, and a service regeneration was performed. I was charged $406.16 and was again told the vehicle was ready. After leaving again, the same loss-of-power condition occurred. After safely exiting the highway, I recorded video showing the vehicle at approximately 38 mph with little or no acceleration response and the check-engine light illuminated. I returned to the dealer for a third time. The dealer then kept the vehicle, stated the repair was covered under warranty, and provided a rental. The vehicle has remained under repair since July 21. I have not received a clear explanation of the root cause or complete repair details. I have videos, towing records, repair documents, photos, and GM correspondence. I am concerned this repeated sudden loss of propulsion at highway speed could cause a serious crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While traveling at 75 mph, our SUV suddenly lost power going uphill. We barely reached the crest and were able to coast down to a safe place off the highway. We were stranded 300 miles from home and nearly 100 miles from the closest Cadillac dealership, sitting on the side of the highway with my family for three hours before someone could pick us up. The cause was a catastrophic bearing failure in the L87 engine, requiring the entire engine to be replaced. Thankfully, we were able to get off the highway safely. If the engine had completely locked up at 75 mph, this could have caused a serious or even fatal accident.

my 2023 cadillac escalade esv, was having issues when it had about 50-60 k miles, when it was in park hen shift to reverse it would jerk all the time, also my engine started to act up as well, I took it to the cadillac dealer and like always could not identify the problem, when the had the recall or engine put thicker oil, like that was going to resolve the problem well my engine started to misfire, did not want to accelerate started shaking the smoke came out, engine lights came on, had to tow it to the cadillac dealear now they are telling me if i got the extended warranty, i did but the issue is with them engine failure, being in the escalade with 3 small children and 8 mo. pregnant is scary, I want GM to do a buyback on this affected ESCALADE l. what if it would have caught fire, would like help to get GM to buyback

SUBJ: Vehicle Safety Complaint – 2023 Cadillac Escalade Sudden Loss of Power I am reporting a safety issue involving a 2023 Cadillac Escalade ESV (VIN: [XXX] ). On April 19, 2026 (late evening into early April 20), while traveling approximately 70 mph on [XXX] , the vehicle suddenly and completely lost engine power without warning. This created an immediate safety hazard, nearly resulting in a collision. I was able to exit the highway, but the vehicle lost all acceleration and became disabled in the middle of a dark off-ramp with oncoming traffic approaching from behind. OnStar was contacted and Virginia State Police responded due to the unsafe location. A trooper remained on scene with emergency lights to redirect traffic and prevent a collision. Due to the hazardous conditions, the trooper arranged an emergency tow. I incurred $389.61 in out-of-pocket towing costs. The vehicle was taken to a tow yard, and my AAA Premier coverage then towed it 189 miles to Miller Brothers Cadillac in Ellicott City, MD. The dealership diagnosed catastrophic engine failure requiring full engine replacement at approximately 53,000 miles. There were no meaningful warning indicators prior to the sudden loss of power. This vehicle was purchased from Sons Chevrolet / Cadillac in Columbus, GA in December 2025 as a Certified Pre-Owned Cadillac and had already required multiple repairs shortly after purchase. The vehicle is currently at Miller Brothers Cadillac awaiting complete engine replacement and is available for inspection. This sudden loss of power at highway speed presents a serious safety risk and could have resulted in a severe accident or loss of life. Given the absence of warning and catastrophic failure at relatively low mileage, I am concerned this may indicate a broader safety defect rather than an isolated incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle experienced a loss of propulsion 2 times when idol at traffic lights due to an uncommanded shift into neutral while stopped at a traffic light, requiring the vehicle to be restarted to regain drive. These events occurred after a longstanding history of front end vibration and grinding noises that have been repeatedly reported to a GM authorized dealer since October 2024. The most recent GM authorized dealer repair order documents the loss-of-propulsion event, metallic oil and states that the issue could not be duplicated, that no root cause was identified, and that engineering could not rule out a connection to known recall-related engine issues after 32 days at the dealer with 198 miles driven. At this time, no corrective repair has been identified, and the condition is intermittent and unpredictable, creating a safety concern when operating the vehicle in traffic. I uploaded some repair orders including one from the first incident in October 2024 and then I uploaded the most recent repair order from January 2026 where they are still unable to replicate the issue or say the car is safe to drive as this is potentially related to the L87 recall per service manager notes . There are several repair attempts in between the original and the extended out of service for loss of propulsion in December and January.

On December 19, 2023, when pulling out of a parking lot onto the street, pressing the gas vehicle jerked and would not accelerate. No lights on dash. Drove less than 1 minute and turned down a side street, to get out of traffic while going slow/no power. Stopped at stop sign, went thru intersection. Went to next intersection, at stop sign, vehicle shut off, in the middle of traffic. Still no dash lights. Vehicle would not start. Turned on hazard lights. While waiting for tow truck, tried cranking several times. After about 3 hours check engine light came on, with a red light to the right of check engine light. At the same time as the check engine, I received an alert via the Cadillac App 12V error, please crank vehicle. Each crank try, dashboard would light up/cycle but vehicle never started once it shut off. Tow truck driver thought it may be battery. Tried getting vehicle to crank. No joy. Towed to dealership which replaced Transmission in August 2025, 3395 miles ago to find my engine seized up after recall N252494000 PERFORMED, Picoscope test and oil type changed. NOW THIS. Patience is really being tried. Another month without vehicle. Payments are continuing.

In March 2025, my 2023 Cadillac Escalade ESV experienced a sudden engine failure. The engine began running rough, the check engine light turned on, and the vehicle became unsafe to drive. The Cadillac dealer diagnosed the engine with #8 exhaust push rod bent and metal debris in the engine oil. This matches the defect described in GM Recall N252494000 (connecting rod/crankshaft internal engine defect). I paid $10,000 out of pocket for a full engine replacement at Crestview Cadillac before GM mailed the recall notice. I submitted a reimbursement package to GM’s Recall Reimbursement Center by USPS certified mail. USPS Tracking Number: XXX Delivered on 07/17/2025 at 11:02 AM in Detroit, MI 48226 (“Left with Individual”). GM has refused to reimburse me and will not provide a written explanation. Two other Escalade owners with the same engine and similar failures have already received reimbursement from GM. I believe GM is not complying with the recall reimbursement requirements.

Auto started for about 5 minutes. Got in started vehicle and drove off. Immediately sounded like a motorcycle, loud exhaust. Volume of noise increased, upon acceleration. Checked under vehicle for exhaust problems when got to destination, 30 minutes drive, found nothing. Stayed about 90 minutes. Drove back home, same noise. Had vehicle towed to dealership. Informed transmission fluid pump was cracked. Upon finding out pump is internal to transmission, wondered how this could happen.