2003 Cadillac Deville

SON WAS IN CAR SEAT IN LEFT REAR OF VEHICLE AND WAS DRIVING AND SON CALLED OUT TO ME THAT HIS SEAT BELT CAME OFF. HAD TO PULL OVER AND AND SWITCH SIDE OF THE CAR HE WAS ON THE SEAT BELT BUCKLE WAS BROKEN OFF . WENT TO THE DEALER FOR THAT AND AIRBAG LIGHT GOING ON AND OFF INTERMINTENTLY SO DEALER TOLD ME IT WAS A PRETENTIONOR PULLEY SO THE SEATBELT AND MY SENSORS WERE GOING OFF DUE TO THIS... *TR

TL* THE CONTACT OWNS A 2003 CADILLAC DEVILLE. THE CONTACT STATED THAT THE POWER WINDOWS ARE INOPERATIVE. AS A CONSEQUENCE SHE IS UNABLE TO CONTROL THE OPERATION OF THE WINDOW DEVICES. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE WINDOW REGULATORS NEEDED TO BE REPLACED AT AN EXPENSE OF $326.00 EACH. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,000.

TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. IN OCTOBER OF 2008, AFTER BEING PARKED FOR APPROXIMATELY TWENTY MINUTES, THE VEHICLE ROLLED BACKWARDS INTO A PARKED VEHICLE. THERE WAS NO PRIOR WARNING OF BRAKE FAILURE AND NO INJURIES. THREE WEEKS AGO, THE VEHICLE DISAPPEARED AFTER BEING PARKED FOR AN HOUR. THE CONTACT ORIGINALLY SUSPECTED THAT THE VEHICLE HAD BEEN STOLEN. HE LOOKED APPROXIMATELY 35 YARDS DOWN THE STREET AND NOTICED A CROWD OF PEOPLE AND THE POLICE. THE VEHICLE HAD ROLLED DOWN THE STREET, BUT DID NOT STRIKE ANYTHING OR ANYONE. THE VEHICLE WAS TAKEN IN FOR SERVICE AND THE CONTACT WAS INFORMED THAT THE VEHICLE HAD IMPROPER SPRING TENSION AND THE PARKING PAWL WAS NOT ENGAGING AS DESIGNED. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FEELS THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND WOULD LIKE ASSISTANCE. THE FAILURE MILEAGE WAS 39,000. UPDATED 05/27/09. *LJ THE DEALER FOUND THE PAARKING PAWL WAS NOT ENGAGING CORRECTLY. THE DALER REPLACED THE SPRING AND PARKING PAWL. UPDATED 05/28/09.*JB

TL*THE CONTACT OWNS A 2003 CADILLAC DEVILLE. WHILE DRIVING 30MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT CAME ON. THE CONTACT HAD DIFFICULTY DRIVING OUT OF THE MIDDLE LANE; HOWEVER, HE WAS ABLE TO RESTART THE VEHICLE. THE DIAGNOSIS WAS TO REPLACE THE CRANK SHAFT SENSOR AT HIS OWN EXPENSE OF $328. THE CONTACT DOESN'T WANT TO ASSUME THE REPAIR COST. THE CONTACT STATED THAT HE WILL NOTIFY THE MANUFACTURER FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 81,836.

DEAR SIR: I'D LIKE TO STATE THAT I'VE BEEN A LOYAL CADILLAC OWNER FOR MANY YEARS. AFTER SPEAKING TO CADILLAC CUSTOMER ASSISTANCE TODAY REGARDING AN ISSUE THAT I HAVE WITH MY 2003 CADILLAC DEVILLE. IT HAS BECOME APPARENTLY CLEAR THAT CADILLAC LIKES SELLING HIGH PRICED LUXURY VEHICLES BUT HAS NO INTENTIONS ON STANDING BEHIND THE PRODUCTS THAT THEY SELL. LET ME ASK YOU THIS? HOW DOES CADILLAC ALLOW A DEFECTIVE SAFETY PART BASICALLY TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS? I'M REFERRING TO THE THIRD BRAKE LIGHT ON CADILLAC DEVILLE MODEL YEAR 2003. HERE IN NH IT'S A MOVING VIOLATION SUBJECT TO NH LAW SAF-C 3215.04 TO DRIVE SUCH VEHICLE KNOWING THAT THE THIRD BRAKE LIGHT DOES NOT FUNCTION. CADILLAC'S REMEDY WAS TO ORDER THE PART (WHICH I DID THROUGH AUTHORIZED DEALER IN MANCHESTER NH) AND WAIT UNTIL IT COMES IN AND IN THE MEANTIME DRIVE THE VEHICLE KNOWING THAT I'M IN VIOLATION OF NH STATE MOTOR VEHICLE SAFETY LAWS. HOW MANY VIOLATIONS OR ACCIDENTS COULD POSSIBLY HAPPEN BECAUSE OF MY FAULTY EQUIPMENT DURING A SIX MONTH TIME PERIOD. DO YOU KNOW? I CERTAINLY DON'T. HOWEVER, I DO KNOW THAT I WILL PERSONALLY HOLD GENERAL MOTORS RESPONSIBLE FOR ANY LEGAL ACTIONS TAKEN AGAINST ME IN REGARDS TO THIS MATTER. AND FURTHERMORE, JUST THE FACT THAT GENERAL MOTORS HAS ALLOWED A SAFETY PART TO BECOME UNAVAILABLE FOR A PERIOD OF 6 MONTHS ON VEHICLES BUILT OVER A 5 YEAR PERIOD SUGGESTS TO ME THAT THIS IS AN ITEM THAT SHOULD REQUIRE GENERAL MOTORS TO ISSUE A SAFETY RECALL THAT WILL BE MY NEXT STEP IN WHICH I INTEND ON PURSUING. NEEDLESS TO SAY I WILL NEVER PURCHASE ANOTHER GENERAL MOTORS VEHICLE. I FIND YOU VEHICLES APPEALING AND COMFORTABLE BUT YOUR LOYALTY AND ACCOMMODATIONS TO YOUR EXISTING CUSTOMERS IS APPALLING. *TR