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2002 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2002 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

114 reports with mileage · 62 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports2 fire reports13 injury reports

What owners actually said

176 reports
82,000 miles · Jun 19, 2014
Electrical SystemSteering

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER.THE CONTACT STATED THAT SHE WAS UNABLE TO PARK THE VEHICLE AND IT HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFEC…

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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER.THE CONTACT STATED THAT SHE WAS UNABLE TO PARK THE VEHICLE AND IT HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10604554

Mileage unknown · May 23, 2014
Electrical System

THE IGNITION SWITCH ON OUR 2002 DHS CADILLAC WENT OUT IN APRIL, 2014; MILEAGE 91,000. WE LIVE IN COVE, OREGON. WE HAD TO HAVE IT TOWED FRO,M OUR GARAGE 15 MILES TO LEGACY FORD IN LAGRANDE, OREGON. THE TOTAL COST WAS TOWING 152.00, IGNITION SWITCH INSTALLATION 295.65. DUE TO THE RECENT RECALL ON IGNITION SWITCHES TO SO MANY OTHER…

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THE IGNITION SWITCH ON OUR 2002 DHS CADILLAC WENT OUT IN APRIL, 2014; MILEAGE 91,000. WE LIVE IN COVE, OREGON. WE HAD TO HAVE IT TOWED FRO,M OUR GARAGE 15 MILES TO LEGACY FORD IN LAGRANDE, OREGON. THE TOTAL COST WAS TOWING 152.00, IGNITION SWITCH INSTALLATION 295.65. DUE TO THE RECENT RECALL ON IGNITION SWITCHES TO SO MANY OTHER GM VEHICLES IT SEEM REASONABLE TO ME THAT IT IS POSSIBLE OUR CADILLAC COULD BE PART OF THIS RECALL. I WOULD APPRECIATE THIS NOTIFICATION BEING INCLUDED IN THE RECALL. *TR

NHTSA ODI #10593753

30,586 miles · Apr 15, 2014
Electrical SystemCrash

AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING. I WAS UNABLE TO TURN THE STEERING WHEEL FAST ENOUGH TO COMPLETE THE TURN WITHOUT JUMPING THE CURB. AFTER COMPLETING THE TURN, I PLACED THE CAR INTO NEUTRAL AND HIT …

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AT AROUND 11:35 AM, AS I WAS TURNING LEFT FROM PRAIRIE STREET INTO THE FAR SOUTH ENTRANCE OF KROGERS' SUPERMARKET. THE CADILLAC'S ENGINE JUST STOPPED RUNNING. I WAS UNABLE TO TURN THE STEERING WHEEL FAST ENOUGH TO COMPLETE THE TURN WITHOUT JUMPING THE CURB. AFTER COMPLETING THE TURN, I PLACED THE CAR INTO NEUTRAL AND HIT THE STARTER A FEW TIMES. THE ENGINE CRANKED BUT FAILED TO START THE FIRST FEW ATTEMPTS (AT LEAST I THINK). I WAS ABOUT TO START MY PROCESS OF EXITING THE CAR, WHEN I NOTICED THE TACHOMETER SHOWING 600 RPM. I WAS REALLY HESITATE TO DRIVE THE VEHICLE ANY FURTHER, SO WE PROCEEDED TO DO OUR GROCERY SHOPPING. I REMOVED THE IGNITION KEY FROM THE CAR'S ENTRY REMOTE AND MY CLUSTER OF PERSONAL KEYS. AFTER STOWING THE GROCERIES AND CHECKING MY COMPUTER FILES FOR THE PREVIOUS REPORTED CADILLAC'S PROBLEM CONCERNING ONSTAR DISABLING IT IN AUGUST 2008. I MADE SOME OPERATIONAL CHECKS OF THE IGNITION SWITCH. I REALLY HAVE MY DOUBTS THAT THE WEIGHT ON THE KEY WOULD CAUSE SUCH A MALFUNCTION, UNLESS THE IGNITION CONTROL CIRCUITRY IS GROSSLY DESIGNED. *TR

NHTSA ODI #10582919

106,000 miles · Apr 4, 2014
Engine

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE DEFECT RECURRED MULTIPLE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED …

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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE DEFECT RECURRED MULTIPLE TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.

NHTSA ODI #10577498

30,000 miles · Mar 31, 2014
Engine

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 32,000.

NHTSA ODI #10575982

Mileage unknown · Jan 16, 2014
WheelsCrash

DRIVING ON 85 AND RAN INTO TWO BIG POTHOLES. HAVE PICTURES ALSO.

NHTSA ODI #10560174

100,000 miles · Dec 4, 2013
StructureVisibility/wiper

WINDOW REGULATORS HAVE BROKEN. ALL (EVERY) (ALL 4) WINDOW REGULATORS HAVE BROKEN WITHOUT WARNING AND REQUIRED PREMATURE REPLACEMENT. THIS WAS A HAZARD SINCE SECURITY IN BAD NEIGHBORHOODS WAS COMPROMISED MULTIPLE TIMES, ALSO WAS UNABLE TO KEEP CRIMINALS AND RAIN OUT OF CAR ON MULTIPLE OCCASIONS CAUSING DAMAGE TO INTERIOR. *TR

NHTSA ODI #10554738

125,000 miles · Dec 4, 2013
Engine

ENGINE LEAKS OIL PROFUSELY FROM ALL OVER (ESPECIALLY OIL PAN GASKET) AND THE OIL FALLS ONTO THE EXHAUST SYSTEM AND CAUSES FIRE HAZARD AND SMOKE AND THEREFORE POLLUTING THE ENVIRONMENT. *TR

NHTSA ODI #10554736

60,000 miles · Feb 9, 2013
Service BrakesSteeringSuspension

FRONT WHEEL BEARINGS HAVE DANGEROUSLY FAILED PREMATURELY TWO TIMES IN 113,000 MILES. FAILED DANGEROUSLY AT 60,000 AND 113000 MILES. THIS RESULTED IN FRONT WHEEL SHIMMY (SHAKING STEERING WHEEL EXCESSIVELY) AT HIGH SPEEDS AND AT ALL TIMES WHEN BRAKING. FELT LIKE I WAS LOOSING BRAKES WHEN BRAKING DOWN A HILL. WHEN CAR IS JACKED UP …

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FRONT WHEEL BEARINGS HAVE DANGEROUSLY FAILED PREMATURELY TWO TIMES IN 113,000 MILES. FAILED DANGEROUSLY AT 60,000 AND 113000 MILES. THIS RESULTED IN FRONT WHEEL SHIMMY (SHAKING STEERING WHEEL EXCESSIVELY) AT HIGH SPEEDS AND AT ALL TIMES WHEN BRAKING. FELT LIKE I WAS LOOSING BRAKES WHEN BRAKING DOWN A HILL. WHEN CAR IS JACKED UP WHEEL ROCKED BACK AND FORTH ABOUT 2 INCHES. SEEMS TO ME THAT THIS IS A COMMON PROBLEM ON GM CARS THAT USE THE CARTRIDGE TYPE OF WHEEL HUB BEARING ASSEMBLIES AS INDICATED BY NUMEROUS POST ON THE INTERNET AND MY PERSONAL EXPERIENCE AS AN AUTO MECHANIC. *TR

NHTSA ODI #10496943

103,000 miles · Aug 1, 2012
Fuel/propulsion System

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT ONCE THE FUEL GAUGE REACHED THE ONE QUARTER FULL MARK, THE FUEL LEVEL GAUGE WOULD RESET TO FULL. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE FAILURE HOWEVER, THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM,GASOLINE:STORAGE:TANK ASSEMBLY)…

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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT ONCE THE FUEL GAUGE REACHED THE ONE QUARTER FULL MARK, THE FUEL LEVEL GAUGE WOULD RESET TO FULL. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE FAILURE HOWEVER, THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM,GASOLINE:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 103,000.

NHTSA ODI #10468807

Official recalls

5

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

03V238000 · Fuel System, Gasoline:storage:tank Assembly

Jul 1, 2003

ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.

Consequence & remedy

Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

02V227000 · Seat Belts:front:retractor

Sep 5, 2002

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Consequence & remedy

Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

02V222000 · Air Bags:frontal

Aug 9, 2002

CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Consequence & remedy

Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

02V067000 · Steering:gear Box (other Than Rack And Pinion)

Mar 6, 2002

CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.

Consequence & remedy

Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.

Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.