IllustrationDURING COLD STARTS THE ENGINE WOULD KNOCK FRO APP FIVE MINUTES. THE MANUFACTURER PERFORMED A TEMPORARY REPAIR FOR THE SAME PROBLEM AT 7000 MILES. THE KNOCK RETURNED AT 11000 MILES. THE MANUFACTURER REFUSES TO FIX THE PROBLEM PERMANENTLY UNTIL THREE TEMPORARY ATTEMPTS HAVE BEEN MADE. *AK *NM
2002 Cadillac Deville
Owner reports · Recalls · Investigations
More warning signs than most Deville years
Owner complaints for the 2002 Cadillac Deville are substantially higher than the model-year median of 44.
About this comparison →How this year compares
Owner complaints by model year
Compare all Deville years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
210–25K
2725–50K
2250–75K
1675–100K
17100–150K
11150K+
114 reports with mileage · 62 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
20 crash reports2 fire reports13 injury reports
What owners actually said
176 reportsHEADLIGHTS FLASHED OFF AND ON. THE CAR HAS BEEN AT THE DEALER 5 TIMES FOR THIS PROBLEAM. I AM AFRAID THAT THE LIGHTS WILL GO OFF AND NOT OME BACK ON. THEY CLAIM THAT THEY CANNOT DUP THE PROBLEM.*AK
PROBLEMS WITH CRUISE CONTROL AND AIR BAG LIGHT.*MR THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL REMAINED LIT, OFTEN FOR SEVERAL DAYS. THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY BUT THE DEALER INDICATED THAT NOTHING COULD BE DONE UNLESS THE LIGHT WAS ON WHEN THE VEHICLE WAS BOUGHT TO THE DEALER. THE POWER STEERING PUMP HAS…
Read full complaint
PROBLEMS WITH CRUISE CONTROL AND AIR BAG LIGHT.*MR THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL REMAINED LIT, OFTEN FOR SEVERAL DAYS. THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY BUT THE DEALER INDICATED THAT NOTHING COULD BE DONE UNLESS THE LIGHT WAS ON WHEN THE VEHICLE WAS BOUGHT TO THE DEALER. THE POWER STEERING PUMP HAS BEEN REPLACED, THE ENGINE BLOCK CRACKED. THE DRIVER'S SEAT FAILED. *NM
WHILE COMING TO A STOP, THE CRUISE CONTROL WOULD NOT DISENGAGE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK
HIT POT HOLE AT ABOUT 30 MPH TWICE. DEVELOPED BUBBLE IN SIDEWALL BOTH TIME, GOODYEAR DENIED RESPOSIBILITY BOTH TIMES. CAR IS 2002 CADILLAC DEVILLE DTS WITH 17,100 MILES. HAD TO PURCHASE REPLACEMENT TIRE BOTH TIMES. HAVE TIRE FROM LAST INCIDENT.*AK
WHILE DRIVING 55 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. CONSUMER APPLIED THE BRAKES, BUT CONSUMER'S VEHICLE HAD ALREADY CRASHED INTO THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED MINOR INJURIES, AND WAS TAKEN TO THE HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INS…
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WHILE DRIVING 55 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. CONSUMER APPLIED THE BRAKES, BUT CONSUMER'S VEHICLE HAD ALREADY CRASHED INTO THE OTHER VEHICLE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED MINOR INJURIES, AND WAS TAKEN TO THE HOSPITAL. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, BUT DEALER FAILED TO RESOLVE THE PROBLEM. *AK
A PIECE OF THE FENDER BROKE COMPLETELY OFF AND CONSUMER FELT IT WAS DUE TO A FLAW IN THE DESIGN AND FLIMSY MATERIALS. *PH *MR
FOUND SIDEWALL BULGING OF ALL FOUR TIRES ON MY 2002 CADILLAC DEVILLE, THESE ARE MICHELIN P225/60R16 SYMETRY. 22,340 MILES.ON VEHICLE.*AK
CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. AIR BAG LIGHT KEPT COMING ON. *AK THE DEALER REPLACED THE DIAGNOSTIC MODULE. *JB
WHILE DRIVING ON THE HIGHWAY VEHICLE WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER'S SIDE AT A VERY HIGH SPEED. THE DRIVER'S SIDE AIR BAG DEPLOYED BUT DIDN'T INFLATE. THE DRIVER WAS SEVERELY INJURED. A FACTORY REPRESENTATIVE IS CURRENTLY INVESTIGATING THE CAUSE OF THE NONE INFLATION OF THE SIDE AIRBAG. *AK
Official recalls
514V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
03V238000 · Fuel System, Gasoline:storage:tank Assembly
Jul 1, 2003
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
02V227000 · Seat Belts:front:retractor
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
02V222000 · Air Bags:frontal
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
02V067000 · Steering:gear Box (other Than Rack And Pinion)
Mar 6, 2002
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence & remedy
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.