Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
210–25K
2725–50K
2250–75K
1675–100K
17100–150K
11150K+
114 reports with mileage · 62 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
20 crash reports2 fire reports13 injury reports
What owners actually said
176 reports
60,000 miles · Jul 6, 2007
Vehicle Speed Control
2002 CADILLAC DEVILLE - THROTTLE STUCK FULL OPEN - TRAVELING AT HIGHWAY SPEEDS IN CRUISE. TOUCHED THE BRAKE TO ALLOW FOR TRAFFIC. THEN TOUCHED "RESUME" ON THE CRUISE CONTROL; THROTTLE OPENED FULLY AND STUCK THERE. THE ONLY WAY TO STOP WAS TO TURN OFF THE IGNITION, WHICH I DID. THEN HAD NO POWER STEERING OR POWER BRAKES, WHILE ST…
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2002 CADILLAC DEVILLE - THROTTLE STUCK FULL OPEN - TRAVELING AT HIGHWAY SPEEDS IN CRUISE. TOUCHED THE BRAKE TO ALLOW FOR TRAFFIC. THEN TOUCHED "RESUME" ON THE CRUISE CONTROL; THROTTLE OPENED FULLY AND STUCK THERE. THE ONLY WAY TO STOP WAS TO TURN OFF THE IGNITION, WHICH I DID. THEN HAD NO POWER STEERING OR POWER BRAKES, WHILE STILL IN TRAFFIC. *TR
NHTSA ODI #10195515
58,000 miles · Jul 1, 2007
Vehicle Speed Control
2002 CADILLAC DEVILLE, DRIVING IN CRUISE CONTROL AT HIGHWAY SPEEDS. I TOUCHED THE BRAKE TO SLOW FOR TRAFFIC. WHEN I PUT THE CRUISE CONTROL IN "RESUME" THE THROTTLE STUCK COMPLETELY OPEN. I WAS NOT ABLE TO CONTROL THE CAR, OTHER THAN (EVENTUALLY) TURN OFF THE IGNITION. *TR
NHTSA ODI #10195069
107,935 miles · May 23, 2007
Engine And Engine CoolingService Brakes, Hydraulic
2002 CADILLAC DEVILLE CUSTOMER STATES THAT THE CAR STARTED CUTTING OFF BY ITSELF**CC THE DEALER STATES THAT THE VEHICLE NEEDED FRONT BRAKE PADS AND ROTORS. THE BRAKES WERE PULSATING BUT THE REPAIR FOR THE BRAKES HAVE NOT BEEN FIXED AS OF YET. *TR
NHTSA ODI #10192144
45,000 miles · May 2, 2007
Service Brakes, HydraulicCrash
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKE PIN DETACHED WHEN SHE DEPRESSED THE BRAKE PEDAL. SHE CONTACTED A LOCAL CADILLAC DEALER WHO WILL HAVE SOMEONE INSPECT THE VEHICLE. THE DEALER STATED THAT THEY HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE DEALER HAD THE VEHICLE SINCE THE FAILUR…
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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE BRAKE PIN DETACHED WHEN SHE DEPRESSED THE BRAKE PEDAL. SHE CONTACTED A LOCAL CADILLAC DEALER WHO WILL HAVE SOMEONE INSPECT THE VEHICLE. THE DEALER STATED THAT THEY HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE DEALER HAD THE VEHICLE SINCE THE FAILURE OCCURRED ON APRIL 27, 2007. THE CONTACT STATED THAT AS A RESULT OF THE FAILURE THERE WAS SOME PROPERTY DAMAGE IT CRASHED INTO A FENCE. THE CURRENT AND FAILURE MILEAGES WERE 45,000. *AK UNKNOWN 06/08/07. *JB
NHTSA ODI #10189513
16,500 miles · Feb 28, 2007
Air BagsCrashInjury
TL* - THE CONTACT CALLED REGARDING THE 2002 CADILLAC DEVILLE. THE CONTACT LOST CONCIUSNESS WHILE DRIVING AT 5O MPH AND HIT ANOTHER VEHICLE, A STOP SIGN AND A CEMENT PILLAR. THERE WAS DAMAGE TO THE FRONT AND PASSENGER SIDE OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS BELTED. THE CONTACT SUSTAINED INJURIES.…
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TL* - THE CONTACT CALLED REGARDING THE 2002 CADILLAC DEVILLE. THE CONTACT LOST CONCIUSNESS WHILE DRIVING AT 5O MPH AND HIT ANOTHER VEHICLE, A STOP SIGN AND A CEMENT PILLAR. THERE WAS DAMAGE TO THE FRONT AND PASSENGER SIDE OF THE VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT WAS BELTED. THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,500. A POLICE REPORT WAS TAKEN.
NHTSA ODI #10183784
Mileage unknown · Feb 16, 2007
Visibility
I HAVE REPLACED 2 REGULATORS IN THE LAST 9 MONTHS ( 5/18/06 & 12/18/06). WHILE DRIVING THERE WAS A VERY LOUD NOISE AND THE WINDOW DROPPED INTO THE DOOR PANEL. I HAD THE REGULATORS REPLACED AT A COST OF $350 EACH. *JB
NHTSA ODI #10182810
Mileage unknown · Jan 23, 2007
Seat BeltsCrashInjury
TL*- THE CONTACT IS A STATE TROOPER WHO CALLED TO MAKE THE COMPLAINT. THE CONTACT STATED THAT AN OCCUPANT WAS DRIVING A 2002 CADILLAC DEVILLE AT 61 MPH AND VEHICLE WENT OFF THE ROAD AND HIT A CONCRETE CULVERT. AFTER IT STRUCK THE CONCRETE CULVERT THE VEHICLE ROLLED ONTO ITS ROOF. WHEN THE FIRST IMPACT OCCURRED THE SEAT BELT WO…
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TL*- THE CONTACT IS A STATE TROOPER WHO CALLED TO MAKE THE COMPLAINT. THE CONTACT STATED THAT AN OCCUPANT WAS DRIVING A 2002 CADILLAC DEVILLE AT 61 MPH AND VEHICLE WENT OFF THE ROAD AND HIT A CONCRETE CULVERT. AFTER IT STRUCK THE CONCRETE CULVERT THE VEHICLE ROLLED ONTO ITS ROOF. WHEN THE FIRST IMPACT OCCURRED THE SEAT BELT WORKED PROPERLY. HOWEVER, SEAT BELT ASSEMBLY CAME TO PIECES, AND THE OCCUPANT BECAME LOOSE ,BOUNCING INSIDE THE VEHICLE , DYING AT THE SCENE OF THE ACCIDENT. *AK THE RIGHT FRONT SEAT PASSENGER DIED IN THE CRASH. A RECALL HAD BEEN PERFORMED ON THE SEAT BELTS PRIOR. UPDATED 02/22/07.*JB
NHTSA ODI #10179459
71,000 miles · Dec 17, 2006
Electrical SystemFire
ENGINE FIRE. *NM
NHTSA ODI #10176330
24,000 miles · Dec 14, 2006
Equipment
DT*: THE CONTACT STATED WHEN CHANGING A FLAT TIRE, THE JACK COLLAPSED CAUSING THE VEHICLE TO FALL, CATCHING THE RIGHT HAND OF THE 74 YEAR OLD MALE, BETWEEN THE FENDER AND THE DOUGHNUT OF THE JACK. THERE WAS A LACERATION ON THE BACK OF THE HAND AND ACROSS THE FINGERS AND SEVERE SWELLING AND NUMBNESS. THERE MAY BE NERVE DAMAGE S…
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DT*: THE CONTACT STATED WHEN CHANGING A FLAT TIRE, THE JACK COLLAPSED CAUSING THE VEHICLE TO FALL, CATCHING THE RIGHT HAND OF THE 74 YEAR OLD MALE, BETWEEN THE FENDER AND THE DOUGHNUT OF THE JACK. THERE WAS A LACERATION ON THE BACK OF THE HAND AND ACROSS THE FINGERS AND SEVERE SWELLING AND NUMBNESS. THERE MAY BE NERVE DAMAGE SUSTAINED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY A FAMILY MEMBER, AND PHOTOS WERE TAKEN OF THE BROKEN JACK. THE SALES DEALER AND MANUFACTURER WERE NOTIFIED.
NHTSA ODI #10176143
Mileage unknown · Nov 26, 2006
Visibility
I HAVE HAD TO REPLACE 2 OF MY WINDOW REGULATORS IN THE PAST MONTH. NOW THAT THE REGULATOR AND MOTOR ARE ONE PART, THIS IS A FAIRLY PRICEY REPAIR. THE NOISE IS VERY SCARY WHEN THE REGULATOR GOES AND CAN DEFINITELY CAUSE AN ACCIDENT. *NM
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence & remedy
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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