NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
15 reportsClear category filter100,000 miles · Aug 9, 2019
Air BagsEnginePower Train
TAKATA AIR BAG, DO NOT KNOW IF THAT ITEM IS IN MY CAR BUT THEY SAY IT IS. ALSO LIKE SO MANY NORTHSTAR ENGINES THERE IS TROUBLE WITH THE HEAD GASKET, AND ACCORDING TO THE HYDROCARBON BLOCK TEST, MINE MUST BE REPLACED. IN ORDER TO REPLACE IT, THE ENGINE AND POWER TRAIN MUST BE REMOVED, AT MY EXPENSE. DUE TO THIS ISSUE, MY CAR CONT…
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TAKATA AIR BAG, DO NOT KNOW IF THAT ITEM IS IN MY CAR BUT THEY SAY IT IS. ALSO LIKE SO MANY NORTHSTAR ENGINES THERE IS TROUBLE WITH THE HEAD GASKET, AND ACCORDING TO THE HYDROCARBON BLOCK TEST, MINE MUST BE REPLACED. IN ORDER TO REPLACE IT, THE ENGINE AND POWER TRAIN MUST BE REMOVED, AT MY EXPENSE. DUE TO THIS ISSUE, MY CAR CONTINUES TO TRY AND OVERHEAT AFTER ABOUT 29 MILES OF DRIVING. AFTER LISTENING TO THOSE FOLKS ON THE CADILLAC FORUM, I HAVE BEEN LEAD TO BELIEVE, THE OVERHEATING ISSUE MAY BE, PARTLY THE FAULT OF THE FINE THREAD HEAD BOLTS AND OR STUDS. MANY MECHANICS I HAVE SPOKEN WITH HAVE SAID THAT I NEED A NEW ENGINE, ALTHOUGH THE FOLKS ON THE CADILLAC FOURM HAVE SAID THAT TIME-SERTS, OR THE LARGER STUDS/BOLTS MIGHT FIX THE ISSUE. NEVER THE LESS, WITH EACH CADILLAC DEVILLE DHS WITH THE NORTHSTAR ENGINE I READ ABOUT, THE SAME ISSUE EXISTS FOR ALMOST ALL OF THEM, WHICH INDICATES TO ME THAT THERE WAS AN ISSUE IN THE ORIGINAL DESIGN OF POSSIBLY NOT USING A LARGE ENOUGH BOLT/STUD TO BEGIN WITH. EITHER THAT OR CADILLAC MAY HAVE HAD A PLANNED OBSOLESCENCE TYPE THING TO GET THE DRIVERS TO KEEP REPLACING THEIR AUTOMOBILES. AND THEY SAY RECALLS ARE NOT COVERING THIS DESIGN FLAW....
NHTSA ODI #11242844
120,000 miles · Sep 9, 2015
Power Train
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE.…
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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10762588
37,000 miles · Oct 24, 2014
Electrical SystemPower TrainService Brakes
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT WAS FORCED TO DRIVE INTO A CURB IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT ALL OF THE WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE…
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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT WAS FORCED TO DRIVE INTO A CURB IN ORDER TO STOP THE VEHICLE. ALSO, THE CONTACT STATED THAT ALL OF THE WARNING LIGHTS ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
NHTSA ODI #10649795
72,000 miles · Oct 8, 2014
Electronic Stability Control (esc)Power TrainSteering
THE STEERING WHEEL IS VARY HARD TO TURN AND MAKE A HARD GRINDING NOISE. EXPERIENCED AN JARRING EVENT IN TRAFFIC AND THE CAR CUT OFF. NO BRAKING POWER. WHILE DRIVING THERE IS VARY LITTLE POWER. *TR
NHTSA ODI #10643249
160,000 miles · Sep 11, 2014
EnginePower Train
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE OVERHEATED AND THERE WAS A LOST OF TRANSMISSION FLUID. THE WARNING INDICATORS WERE ILLUMINATED. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE AND…
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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE OVERHEATED AND THERE WAS A LOST OF TRANSMISSION FLUID. THE WARNING INDICATORS WERE ILLUMINATED. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ENGINE AND TRANSMISSION FAILED. AS A RESULT, THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10632538
45,344 miles · Jan 20, 2011
Power Train
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE GEARS WOULD NOT SHIFT INTO OVERDRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REBUILT. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO AS…
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TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE GEARS WOULD NOT SHIFT INTO OVERDRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REBUILT. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 45,344 AND THE CURRENT MILEAGE WAS 48,550.
NHTSA ODI #10378020
153,000 miles · Jan 5, 2011
Power Train
TL*THE CONTACT OWNS 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRYING TO PARK HIS VEHICLE THE GEAR SHIFT BROKE IN HIS HAND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY STATED THAT SINCE IT WAS NOT UNDER WARRANTY THEY WOULD NOT BE ABLE OFFER HIS ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE…
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TL*THE CONTACT OWNS 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE TRYING TO PARK HIS VEHICLE THE GEAR SHIFT BROKE IN HIS HAND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY STATED THAT SINCE IT WAS NOT UNDER WARRANTY THEY WOULD NOT BE ABLE OFFER HIS ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 153,000.
NHTSA ODI #10374840
76,905 miles · Oct 22, 2010
Power Train
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EXPELLED FROM THE ENGINE. THE VEHICLE CONTINUED TO MOVE AT A LOW SPEED AND THEN IT WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE FLY WHEEL CRACKED AND A BOLT DISENGAGED FROM THE LOWER AIR CONDITIONER COMPRESSOR. …
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TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EXPELLED FROM THE ENGINE. THE VEHICLE CONTINUED TO MOVE AT A LOW SPEED AND THEN IT WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE FLY WHEEL CRACKED AND A BOLT DISENGAGED FROM THE LOWER AIR CONDITIONER COMPRESSOR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,905. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10361757
Mileage unknown · Jul 23, 2009
Engine And Engine CoolingPower Train
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, ACCELERATING, OR DRIVING UPHILL OR DOWNHILL, THE VEHICLE HESITATES AND PERFORMS AS IT IF WANTS TO STALL. IN ADDITION, IT TAKES A LONG TIME FOR THE GEAR TO SHIFT. THE FIRST TIME THE FAILURES OCCURRED, THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND W…
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TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, ACCELERATING, OR DRIVING UPHILL OR DOWNHILL, THE VEHICLE HESITATES AND PERFORMS AS IT IF WANTS TO STALL. IN ADDITION, IT TAKES A LONG TIME FOR THE GEAR TO SHIFT. THE FIRST TIME THE FAILURES OCCURRED, THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE INTAKE MANIFOLD FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 142,790.
NHTSA ODI #10278077
98,772 miles · Oct 31, 2008
Power Train
2002 CADILLAC DEVILLE, GETTING CODES PCM P1860 AND PCMP0741. SERVICE ENGINE LIGHT ON. *TR
NHTSA ODI #10247353
Official recalls
5Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jul 1, 2003
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Mar 6, 2002
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence & remedy
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗