TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO SHOW THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE FUEL PUMP AND SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF…
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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO SHOW THE CORRECT FUEL LEVEL READING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THE FUEL PUMP AND SENSOR NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 12/22/14*LJ UPDATED 02/03/15*JB
NHTSA ODI #10604560
41,000 miles · Jun 29, 2011
Fuel System, Gasoline
TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD MISREAD AFTER REFILLING THE FUEL TANK. THE FUEL GAUGE WOULD FLUCTUATE UP AND DOWN AFTER REFUELING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE FUEL SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE MAN…
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TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE FUEL GAUGE WOULD MISREAD AFTER REFILLING THE FUEL TANK. THE FUEL GAUGE WOULD FLUCTUATE UP AND DOWN AFTER REFUELING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE FUEL SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT HE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
NHTSA ODI #10409357
33,000 miles · Jul 10, 2010
EquipmentFuel System, Gasoline
2002 CADILLAC DTS STALLS INTERMITTENTLY AT A STOP LIGHT AND SOMETIMES WHILE DRIVING. IT WILL RESTART OK. *TR
NHTSA ODI #10342451
50,000 miles · Mar 17, 2010
Fuel System, Gasoline
2002 CADILLAC DTS STALLS OUT WITHOUT WARNING INTERMITTENTLY AT A STOP LIGHT OR SOMETIMES WHILE DRIVING. IF PUT IN NEUTRAL IT WILL RESTART. DEALER SAID IT COULD COST SEVERAL THOUSAND DOLLARS TO FIX, BUT NO GUARANTEE. ITS DANGEROUS. *TR
NHTSA ODI #10320465
Mileage unknown · Jul 22, 2005
Fuel System, Gasoline
2002 CADILLAC DEVILLE HAS A REPEAT GASOLINE OVERFLOW PROBLEM.*MR THE CONSUMER STATED THE GASOLINE HOSE NOZZLE FAILED TO SHUT OFF WHEN THE TANK WAS NEARLY FULL. GAS DID SPILL OUT OF THE VEHICLES FILLING TUBE AND ONTO THE PAVEMENT. SEVERAL OUNCES OF GAS REMAINED IN THE POCKET BELOW THE FUEL CAP , IT DIDN'T DRAIN OFF. THE POCK…
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2002 CADILLAC DEVILLE HAS A REPEAT GASOLINE OVERFLOW PROBLEM.*MR THE CONSUMER STATED THE GASOLINE HOSE NOZZLE FAILED TO SHUT OFF WHEN THE TANK WAS NEARLY FULL. GAS DID SPILL OUT OF THE VEHICLES FILLING TUBE AND ONTO THE PAVEMENT. SEVERAL OUNCES OF GAS REMAINED IN THE POCKET BELOW THE FUEL CAP , IT DIDN'T DRAIN OFF. THE POCKET FILLS WITH WATER WHEN THE VEHICLE IS WASHED . *JB
NHTSA ODI #10130248
28,800 miles · Oct 16, 2003
Fuel System, Gasoline
CAR STALLED OUT WHILE DRIVING AT 45 MILES PER HOUR. DIFFICULT TO CONTROL WITH NO POWER STEERING AND POWER BRAKES. HAD I BEEN DRIVING AROUND A CORNER, ON THE HIGHWAY OR GOING DOWN A HILL, THIS WOULD HAVE RESULTED IN AN ACCIDENT. AUTO HAD TO BE TOWED, WOULD NOT START AGAIN. DEALER SAID PROBLEM WAS THE FUEL PUMP FAILURE. FUEL …
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CAR STALLED OUT WHILE DRIVING AT 45 MILES PER HOUR. DIFFICULT TO CONTROL WITH NO POWER STEERING AND POWER BRAKES. HAD I BEEN DRIVING AROUND A CORNER, ON THE HIGHWAY OR GOING DOWN A HILL, THIS WOULD HAVE RESULTED IN AN ACCIDENT. AUTO HAD TO BE TOWED, WOULD NOT START AGAIN. DEALER SAID PROBLEM WAS THE FUEL PUMP FAILURE. FUEL PUMP ALSO FAILED ON 08/04/2003. IN THAT INSTANCE, THE AUTO WAS STOPPED AND WOULD NOT START. APPEARS FUEL PUMP DESIGN IS DEFECTIVE AND VERY UNSAFE. I DID NOTICE OTHER COMPLAINTS ON YOUR WEB SITE FOR THIS MODEL/YEAR CAR THAT SHOW THE AUTO STALLING OUT WHILE BEING DRIVEN. THESE MIGHT ALSO BE RELATED TO THE SAME PROBLEM. *LA
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence & remedy
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2002 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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